2. INTRODUCTION
Ever since its inception in 1983, TCS Pakistan
has continued to lead, the courier and logistics
service industry in Pakistan through innovation,
pioneering spirit, commitment and passion.
Came as a domestic courier company.
Starting with just 25 shipments.
3. INTRODUCTION
TCS with its international look now caters South
Asia with over 2000 locations in Pakistan. TCS
Pakistan has also largely helped redefine the very
path and direction for the entire industry to follow.
TCS has wide network of 140 offices
2 dedicated chartered planes including Boeing
737, 187 fully equipped modern satellite-tracked
ground vehicles, 3000 plus couriers and more
than 6000 employees.
4. INTRODUCTION
TCS provides express and logistics services in
the C2C, B2B and B2C segments.
TCS head office building is strategically located
near Hajj Terminal at Karachi airport.
Airport allow efficient movement of Express and
Logistics within Pakistan and Worldwide.
5. VISION STATEMENT
"TCS will be recognized and respected as professional,
innovative, profitable information, and knowledge based
logistics/services enterprise, with the objective of growing into a
regional and global player, with emphasis on the Middle East,
Europe and North America"
MISSION STATEMENT
"The TCS People will however be encouraged to be open to
unconventional ideas and services and recognize new trends at
very early stages"
6. BUSINESS SCOPE
“We are catering to the need of “delivery” of
promises.
A promise to deliver your time define and
sensitive documents safely”.
7. TCS CORE VALUES
Quality
TCS people should direct every effort to deliver
maximum value and satisfaction to our
customers.
Profitability through Efficiency
Efficiency will be the hallmark of TCS people to
optimize profitability and growth.
8. TCS Core Values(Cont’d)
Ethics
Nothing unethical shall be practiced
by TCS people in relation to our
customers and the world at large.
Justice
Justice to be the guiding principle
of TCS people.
9. REGIONS
350 Cities in Pakistan
Network divided into three regions
South Region (Karachi, Quetta, Sukkur,
Hyderabad)
North Region (Lahore, Faisalabad, Multan)
Central Region (Rawalpindi/Islamabad,
Gujranwala, Peshawar)
10. MARKETING CHANNEL
Off line advertisement franchise are
itself it’s marketing channels
delivering to customer value
11. Distribution Channel
CASH BUSINESS CORPORATE
BUSINESS
(Through walk –in) (Through Account)
BIKES
LESS THAN 2 KGS
EXPRESS
MORE THAN 2 KGS
OFFICES
OVERLAND
SHIPPING
CARGO
GENERAL COURIER INDUSTRY
14. DOMESTIC COURIER EXPRESS
Mail management service MMS
TCS provides overnight express
Same day delivery
Fragile & Special Handling Express
Holiday Delivery
Out of service area
Economical Red Boxes
16. OVERLAND SERVICE
Warehousing and Distribution (W&D).
Fleet Solutions.
Door to door pickup and delivery.
Refrigerated cargo handling service also
available .
17. Independent business unit
Event management
Publications
Marketing and Corporate service
Government & NGO Sector in Pakistan & UAE