Tapas Infosolutions is a young and dynamic company providing business improvements in SAP giving immediate and tangible ROI and Business benefits

1. COMPANY
PROFILE
COMPANY
PROFILE
Infosolutions
Tapas

2. About Us
Started “altIOT”,
providing
IOT Based
Solutions
2013
Started as a
Freelance SAP
consultant
2014
2015
Established the Core
Team Consisting Of
Sap Certified
Consultants &
Developers
Started the Enterprise
Application Division
Of Tapas
2016
Strong Technical Knowledge & Business Process Acumen
With Human Capital At The Forefront.
Multiple Clients Across Varied Industrial Verticals.
Offshore As Well As On‐site Models
Expertise In Enterprise Application Solutions and Support
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Infosolutions
Tapas

3. Infosolutions
Tapas
To be the preferred technology partner to companies across industry
verticals adding value to their business through SAP and other
application portfolio.
To form strategic partnerships by consistently delivering people
centric, system driven solutions using innovation in technology.
We aim at aligning our services with the clients' goals to provide
ease in managing critical business operations and ultimately leading
to competitive advantage.
Vision
Mission

4. ClientsInfosolutions
Tapas

5. Service Offerings
Infosolutions
Tapas

6. Service Offerings Infosolutions
Tapas
SAP Business Improvement
SAP Business Process Management
• SAP Custom Development: ABAP Development of customer specific
functionalities within SAP framework
• Modifications to SAP core objects as per SAP recommendations or
client requirements
• Maintenance and enhancements of existing SAP or Customer applications
SAP Development
• Identifying sub-optimal utilization of existing SAP system and optimization
of the same
• Identifying problem areas in the existing SAP system and gaps in infrastructure
if any.
• Reanalysing current business processes to further the scope for inclusion
in the SAP system

7. SAP Business Process Audit and Recommendation
• Examination and Evaluation of an organization's information technology
infrastructure, policies and operations
• Exhaustive auditing process to identify gaps in existing systems and
infrastructure
• Regular updates to stay abreast with latest developments in technology
• Review of your organisation's existing applications, documenting relative
performance levels and comparing those results to industry best
practices and standards
• Overall maximization of value on the initial SAP investment through
optimal suggestions
Service Offerings Infosolutions
Tapas

8. Service Offerings Infosolutions
Tapas
SAP Implementation
At Tapas we have put together a team of experienced consultants who have a
combined skill-set of understanding business requirements in-depth as well as
technical excellence of implementing the ERP system based on those
requirements. Our implementation process is designed to suit individual
budgetary constraints and our operation protocols ensure strict adherence to
scheduled timelines.
Our exhaustive experience across sectors like Manufacturing, Real Estate,
Chemical, Pharmaceutical, FMCG and Power verticals across India and abroad
have enabled us to optimize our implementation process across the board.

9. Service Offerings Infosolutions
Tapas
SAP System Support
• Dedicated team of SAP support experts located in Mumbai that provide
remote system monitoring, outsourcing and end user help desk
support services.
• Tailor made support packages to meet clients' specific requirements
• Identification and documentation of recurrent issues and trends of usage.
Provision of proactive solutions based on history, trends and experience
from similar projects undertaken elsewhere.

10. Service Offerings Infosolutions
Tapas
SAP Testing and Training
An ERP is usually the most business critical application that enterprises
run. Hence, it becomes of primary importance that the system is
tested critically before being made productive. It is also important to
test any subsequent changes with same level of criticality.
Types of testing are undertaken by us are
1. Functional Testing
User Acceptance
Integration
Authorization and Security
2. Performance Testing
Load
Stress
Volume
3. SAP End User Training and Documentation

11. Implementation Methodology - ASAP Infosolutions
Tapas
· Identifying
project objectives
· Obtaining critical
stakeholder
support
· Establishing
decision making
protocols
· Resource
allocation and
project team
building
· Gathering
information
critical to SAP
implementation
· Identifying the
manner in which
the business
processes and
functions are
being conducted
· Identifying the
nature of future
business
requirements
· SAP training
continues from
the realization
stage
· Rigorous
functional and
workload testing
to ensure optimal
performance
· Fine tuning and
Data Migration
to the new system
· Further
preparation of
end users for the
Go-Live stage
· Ensuring a smooth
and uneventful
kick off of the
new system
· Detailing what-if
scenarios for
functional as well
technical
process errors
· Setting up
on-going support,
maintenance
contracts and
process
documentation
· The most important/
critical stage in ASAP
divided into two parts
oBaseline Configuration –
based n the data provided
by the blueprint
oFine Tuning – Adaptation
of exceptions and special
needs not observed earlier
· Configuration Testing by
breaking up business
processes into cycles of
similar functionalities
tested individually.
SAP Implementation Guide
(IMG) may also be used
· Knowledge
Transfer to the
Project Team to make
them self sufficient
and training users
as preparation for
Go-Live
Blueprint Realization
Project
Preparation
Final
Preparation
Go-Live and
Support
Implementation of an SAP system to take over the existing business processes is a complicated procedure which
requires careful handling of data, deep understanding of multi-faceted operations and technological know-how.
It includes the adaptation of existing procedures to a new system as well as educating all the stakeholders involved
and hence can prove to be a time and effort consuming process which can be prone to errors.
ASAP or Accelerated SAP is widely regarded as the preferred template to be followed for smooth SAP
implementation ensuring the optimal time and resource utilization with minimal errors and lags. It is a 5 stage
process as listed here:

12. SAP Support Methodolody Infosolutions
Tapas
Post implementation it is critical to maintain the SAP system through a support mechanism that delivers
prompt and accurate troubleshooting solutions in order to lose minimum amount of time without
compromising on operational efficiencies.
For this purpose Tapas follows a simple, effective and tested 5 step methodology that ensures minimal
time wastage through a quick decision making protocol, continuous user interaction and optimal
resource allocation.
• Users can raise a call on Tapas' Dedicated Helpdesk Portal by uploading text
as well as issue related screen-shots for better representation of the same
• The SAP Consultant on case decides if the issue can be resolved or more
information is required pre-resolution
• If the issue related information at hand is sufficient the consultant proceeds
to resolve the issue
• If more information is required, the consultant communicates with the user
using the "Discussion Forum" facility.
• Upon Resolution, a mail apprising the same is sent to the User as well as
the Support Team Head
• A portal notification is made indicating succesful resolution of the specific
issue
*SLAs and further escalations can be configured based on individual customer
requirements
• Issue raised with the Support Team Head
• Support Team Head in turn assigns the issue to the appropriate SAP consultant

13. Infosolutions
Tapas
B-209, Kailas Indl Complex,
Veer Sawarkar Marg, Vikrholi West,
Mumbai, Maharashtra 400079.
+91 9870 989 154
+91 22 4970 0915
contact@tapasinfo.com
www.tapasinfo.com