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© 2015 IBM Corporation
Less Fat, More Value
Lean delivery = DevOps success
Sanjeev Sharma
Walker Royce
Effectiveness and Efficiency
Efficient Delivery
• Less waiting and bottlenecks
• Less unproductive overhead
• Less defects and rework
Effective Steering
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• Stakeholders
• Marketplace
• Users
Continuous
Feedback
Minimize
Waste
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or the image may have been corrupted. Restart
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red x still appears, you may have to delete the
image and then insert it again.
Feedback
cycles Efficiency
How much time do your teams spend in non-value added work?
Overhead
Productive
80%
20%
50%
50%
DevOps
Transformation
Are we Lean?
Improve Efficiencies Through DevOps Adoption
Efficiency
Productive : Waste
Inefficient Leaner Leaner and Smarter
CollaborativeSilo-ed More
Continuous
Process-based
Process-heavy Agile More
Predictable
Manual Automated More
Transparent
OptimizingProduct-based …
…
…
…
Steer
Plan, decide, specify,
architect, sense
and respond
Develop/Test
Design, code, build, release
internal, test and verify
Operate
Monitor, tune
and validate
Deploy
Build, deliver external
and validate
4
The 3 Big Sources of Wasted Efforts
Non-Value-added waste
Value-added production work
Type of Waste Status Quo Problems Transformation Needed
1. Unnecessary
Overhead
Process-based measures
Too much time in supporting artifacts
Product-based pipeline measures
Lean efficiencies
2. Unnecessary
& Late Re-work
Doing the easy things first to show early
progress and over specifying
“Shift-left” steering: Tackle highest value
and highest uncertainty things first
3. Building the
Wrong Things
Late scope changes in usability
Ineffective usability
Accelerated feedback cycles
Continuous delivery of product increments
DevOps
Transformation
5
Measure the Product, NOT the Process
Delivering software based features requires two types of artifacts:
•  Primary Artifacts: Product deliverables
–  Design, Code, Test
–  Working on primary artifacts is predominantly VALUE-ADDED work
•  Supporting Artifacts: Artifacts in support of the deliverables
–  Plans, specifications, models, documentation, training, test stubs/drivers, progress
reports, measurements, tradeoff studies, change requests, problem reports, compliance
analyses, certifications.
–  Working on supporting artifacts is predominantly OVERHEAD work
•  Lean efficiencies stem from minimizing resource expended in
supporting artifacts and maximizing efforts devoted to the evolution of
the value-added product.
Measure Product flow through the Supply Chain
What is Overhead?
Fat efforts to minimize
Waiting
Training
Reporting
Traceability
Late rework
Duplicate efforts
Metrics collection
Regression testing
Change propagation
Document generation
Meetings/Checkpoints
System administration
Resource accounting
Human inspections
Streamline or automate
More Valuable efforts to improve
Scoping
Learning
Feedback
Refactoring
Designing
Teaming
Coding
Testing
Planning
Engineering
Empowering
Prediction
Deciding
Steering
Facilitate or smarten
Idea/Feature/Bug Fix/
Enhancement
Production
Development Build QA SIT UAT Prod
PPM
Requirements/
Analyst
Developer
Customers LOB
Build
Engineer
QA Team Integration Tester User/Tester Operations
Deployment Engineer
Artifact Repository
Release Management
Code Repository
Deploy
Get Feedback
Infrastructure as Code/
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Reporting/Dashboarding
Tasks
Artifacts
Map your Delivery Pipeline
Map your Delivery Pipeline: Large Bank
Idea/Feature/Bug Fix/
Enhancement
Production
Development Build QA SIT UAT Prod
PMO
Requirements/
Analyst
Developer
CustomersLine of Business
Build
Engineer
QA Team Integration Tester User/Tester Operations
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Infrastructure as Code/
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Metrics - Reporting/Dashboarding
Tasks
Artifacts
Bottleneck: Rigid ‘One-size-
fits-all’ Development process
Solution: Agile Transformation with
‘Risk-Value’ based Process
Variants
Bottleneck: Ticket Based
Environment Provisioning
Solution: Cloud Hosted
Developer ‘Self-Service’
Bottleneck: Weekend long
Deployments that often fail
Solution: Frequent Deployment
of Small Batches of Change
Bottleneck: Late Discovery of
Architectural Fragility
Solution: Agile ‘Shift Left’
Integration Testing to early in
LifeCycle
•  Challenge:
•  Developers were creating daily
builds
•  QA team had a 3 – 5 day cycle
time
•  Bottlenecks Identified:
•  Lack of Deployment Automation
•  Ticket based manual
environment provisioning
•  Lack of reliable source of Test
Data
Delivery Pipeline Optimization: Large Bank
§ Three Step Solution:
1.  Deployment Automation with IBM UrbanCode Deploy
2.  Cloud hosted ‘on-demand’ environments with IBM UrbanCode Deploy with Patterns
3.  Test Data Management with IBM Optim Test Data Management
Shift Left Steering for
Improved
Effectiveness
Priorities of Global System Integrators
Fat efforts to minimize
Late rework
Waiting
Regression testing
Duplicate efforts
Reporting
Document generation
Training
Metrics collection
Change propagation
Traceability
Human inspections
Meetings/Checkpoints
System administration
Resource accounting
Streamline or automate
More Valuable efforts to improve
Scoping
Designing
Planning
Testing
Reusing
Deciding
Steering
Feedback
Coding
Prediction
Engineering
Learning
Teaming
Refactoring
Facilitate or smarten
12
The 3 Big Sources of Wasted Efforts
Non-Value-added waste
Value-added production work
Type of Waste Status Quo Problems Transformation Needed
1. Unnecessary
Overhead
Process-based measures
Too much time in supporting artifacts
Product-based pipeline measures
Lean efficiencies
2. Unnecessary
& Late Re-work
Doing the easy things first to show early
progress and over specifying
“Shift-left” steering: Tackle highest value
and highest uncertainty things first
3. Building the
Wrong Things
Late scope changes in usability
Ineffective usability
Accelerated feedback cycles
Continuous delivery of product increments
DevOps
Transformation
Why is there so much late rework?
1. Design verification done after coding and unit test
§  Is the architecture change resilient?
§  Will the system elements work together?
§  Will the system behaviors perform under peak loads?
è These are the issues that make or break success
2. Overly precise requirements, designs, code early in the life cycle
Requirements
1.1.2.1.1
1.1.3.1.2
1.1.3.2.1
2.1.2.1.3
5 digits of (false)
Precision in artifacts
+
?
1 digit of precision
understanding of
user need
=
Excessive
Downstream
Scrap
And
Rework
Unleashing the Power of Shift Left Testing
What shifts left? Design verification è Integration Testing
•  Why?
Integration Test
priorities
Unit Test
Completion/coverage
Shift Left Shift Right
Unit tests uncover code
defects that cause
benign
breakage in a single unit
Integration testing uncovers
design and architectural
defects that cause
malignant
breakage across multiple units
Integration Testing Precedes Unit Testing
Project Steering.
•  Prioritize integration tests as the primary steering mechanisms
•  Elaborate usage scenarios for 1) highest value and 2) the most uncertainty.
•  Earlier feedback on: performance, integrity, security, usability, and reliability.
Agile Design/development.
•  Develop units, services, and components that are always executable and testable
•  Initial versions permit execution sufficient to satisfy their system interfaces
•  Unit completeness evolves through continuous test releases.
Testing.
•  Early testing infrastructure, data sets, sequences, harnesses, drivers, and test cases
that evolve automated regression testing
•  Define system behavioral tests, usage tests and performance tests first.
•  Then build system coverage tests.
Notices and Disclaimers
Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or
transmitted in any form without written permission from IBM.
U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM.
Information in these presentations (including information relating to products that have not yet been announced by IBM) has been
reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM
shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY,
EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF
THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT
OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the
agreements under which they are provided.
Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without
notice.
Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are
presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual
performance, cost, savings or other results in other operating environments may vary.
References in this document to IBM products, programs, or services does not imply that IBM intends to make such products,
programs or services available in all countries in which IBM operates or does business.
Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not
necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither
intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation.
It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal
counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s
business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or
represent or warrant that its services or products will ensure that the customer is in compliance with any law.
Notices and Disclaimers (con’t)
Information concerning non-IBM products was obtained from the suppliers of those products, their published
announcements or other publicly available sources. IBM has not tested those products in connection with this
publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM
products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to
interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
The provision of the information contained herein is not intended to, and does not, grant any right or license under any
IBM patents, copyrights, trademarks or other intellectual property right.
•  IBM, the IBM logo, ibm.com, Bluemix, Blueworks Live, CICS, Clearcase, DOORS®, Enterprise Document
Management System™, Global Business Services ®, Global Technology Services ®, Information on Demand,
ILOG, Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™,
PureApplication®, pureCluster™, PureCoverage®, PureData®, PureExperience®, PureFlex®, pureQuery®,
pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, SoDA, SPSS, StoredIQ, Tivoli®, Trusteer®,
urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of
International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and
service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on
the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.
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dev@InterConnect workshop - Lean and DevOps

  • 1. © 2015 IBM Corporation Less Fat, More Value Lean delivery = DevOps success Sanjeev Sharma Walker Royce
  • 2. Effectiveness and Efficiency Efficient Delivery • Less waiting and bottlenecks • Less unproductive overhead • Less defects and rework Effective Steering The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. • Stakeholders • Marketplace • Users Continuous Feedback Minimize Waste The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Feedback cycles Efficiency
  • 3. How much time do your teams spend in non-value added work? Overhead Productive 80% 20% 50% 50% DevOps Transformation Are we Lean?
  • 4. Improve Efficiencies Through DevOps Adoption Efficiency Productive : Waste Inefficient Leaner Leaner and Smarter CollaborativeSilo-ed More Continuous Process-based Process-heavy Agile More Predictable Manual Automated More Transparent OptimizingProduct-based … … … … Steer Plan, decide, specify, architect, sense and respond Develop/Test Design, code, build, release internal, test and verify Operate Monitor, tune and validate Deploy Build, deliver external and validate
  • 5. 4 The 3 Big Sources of Wasted Efforts Non-Value-added waste Value-added production work Type of Waste Status Quo Problems Transformation Needed 1. Unnecessary Overhead Process-based measures Too much time in supporting artifacts Product-based pipeline measures Lean efficiencies 2. Unnecessary & Late Re-work Doing the easy things first to show early progress and over specifying “Shift-left” steering: Tackle highest value and highest uncertainty things first 3. Building the Wrong Things Late scope changes in usability Ineffective usability Accelerated feedback cycles Continuous delivery of product increments DevOps Transformation
  • 6. 5 Measure the Product, NOT the Process Delivering software based features requires two types of artifacts: •  Primary Artifacts: Product deliverables –  Design, Code, Test –  Working on primary artifacts is predominantly VALUE-ADDED work •  Supporting Artifacts: Artifacts in support of the deliverables –  Plans, specifications, models, documentation, training, test stubs/drivers, progress reports, measurements, tradeoff studies, change requests, problem reports, compliance analyses, certifications. –  Working on supporting artifacts is predominantly OVERHEAD work •  Lean efficiencies stem from minimizing resource expended in supporting artifacts and maximizing efforts devoted to the evolution of the value-added product. Measure Product flow through the Supply Chain
  • 7. What is Overhead? Fat efforts to minimize Waiting Training Reporting Traceability Late rework Duplicate efforts Metrics collection Regression testing Change propagation Document generation Meetings/Checkpoints System administration Resource accounting Human inspections Streamline or automate More Valuable efforts to improve Scoping Learning Feedback Refactoring Designing Teaming Coding Testing Planning Engineering Empowering Prediction Deciding Steering Facilitate or smarten
  • 8. Idea/Feature/Bug Fix/ Enhancement Production Development Build QA SIT UAT Prod PPM Requirements/ Analyst Developer Customers LOB Build Engineer QA Team Integration Tester User/Tester Operations Deployment Engineer Artifact Repository Release Management Code Repository Deploy Get Feedback Infrastructure as Code/ Cloud Patterns Feedback Customer or Customer Surrogate Reporting/Dashboarding Tasks Artifacts Map your Delivery Pipeline
  • 9. Map your Delivery Pipeline: Large Bank Idea/Feature/Bug Fix/ Enhancement Production Development Build QA SIT UAT Prod PMO Requirements/ Analyst Developer CustomersLine of Business Build Engineer QA Team Integration Tester User/Tester Operations Artifact Repository Deployment Engineer Release Management Code Repository Deploy Get Feedback Infrastructure as Code/ Cloud Patterns Feedback Customer or Customer Surrogate Metrics - Reporting/Dashboarding Tasks Artifacts Bottleneck: Rigid ‘One-size- fits-all’ Development process Solution: Agile Transformation with ‘Risk-Value’ based Process Variants Bottleneck: Ticket Based Environment Provisioning Solution: Cloud Hosted Developer ‘Self-Service’ Bottleneck: Weekend long Deployments that often fail Solution: Frequent Deployment of Small Batches of Change Bottleneck: Late Discovery of Architectural Fragility Solution: Agile ‘Shift Left’ Integration Testing to early in LifeCycle
  • 10. •  Challenge: •  Developers were creating daily builds •  QA team had a 3 – 5 day cycle time •  Bottlenecks Identified: •  Lack of Deployment Automation •  Ticket based manual environment provisioning •  Lack of reliable source of Test Data Delivery Pipeline Optimization: Large Bank § Three Step Solution: 1.  Deployment Automation with IBM UrbanCode Deploy 2.  Cloud hosted ‘on-demand’ environments with IBM UrbanCode Deploy with Patterns 3.  Test Data Management with IBM Optim Test Data Management
  • 11. Shift Left Steering for Improved Effectiveness
  • 12. Priorities of Global System Integrators Fat efforts to minimize Late rework Waiting Regression testing Duplicate efforts Reporting Document generation Training Metrics collection Change propagation Traceability Human inspections Meetings/Checkpoints System administration Resource accounting Streamline or automate More Valuable efforts to improve Scoping Designing Planning Testing Reusing Deciding Steering Feedback Coding Prediction Engineering Learning Teaming Refactoring Facilitate or smarten
  • 13. 12 The 3 Big Sources of Wasted Efforts Non-Value-added waste Value-added production work Type of Waste Status Quo Problems Transformation Needed 1. Unnecessary Overhead Process-based measures Too much time in supporting artifacts Product-based pipeline measures Lean efficiencies 2. Unnecessary & Late Re-work Doing the easy things first to show early progress and over specifying “Shift-left” steering: Tackle highest value and highest uncertainty things first 3. Building the Wrong Things Late scope changes in usability Ineffective usability Accelerated feedback cycles Continuous delivery of product increments DevOps Transformation
  • 14. Why is there so much late rework? 1. Design verification done after coding and unit test §  Is the architecture change resilient? §  Will the system elements work together? §  Will the system behaviors perform under peak loads? è These are the issues that make or break success 2. Overly precise requirements, designs, code early in the life cycle Requirements 1.1.2.1.1 1.1.3.1.2 1.1.3.2.1 2.1.2.1.3 5 digits of (false) Precision in artifacts + ? 1 digit of precision understanding of user need = Excessive Downstream Scrap And Rework
  • 15. Unleashing the Power of Shift Left Testing What shifts left? Design verification è Integration Testing •  Why? Integration Test priorities Unit Test Completion/coverage Shift Left Shift Right Unit tests uncover code defects that cause benign breakage in a single unit Integration testing uncovers design and architectural defects that cause malignant breakage across multiple units
  • 16. Integration Testing Precedes Unit Testing Project Steering. •  Prioritize integration tests as the primary steering mechanisms •  Elaborate usage scenarios for 1) highest value and 2) the most uncertainty. •  Earlier feedback on: performance, integrity, security, usability, and reliability. Agile Design/development. •  Develop units, services, and components that are always executable and testable •  Initial versions permit execution sufficient to satisfy their system interfaces •  Unit completeness evolves through continuous test releases. Testing. •  Early testing infrastructure, data sets, sequences, harnesses, drivers, and test cases that evolve automated regression testing •  Define system behavioral tests, usage tests and performance tests first. •  Then build system coverage tests.
  • 17. Notices and Disclaimers Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided. Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law.
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