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PUBLIC
Stan Wandowicz,
October,2017
Price Your Products for
Maximum Impact
2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
q Pricing Evolution in Financial Services
q Why Relationship Pricing
q Dynamic Pricing
q Use Case Examples
q Solution components
SAP Hybris Solutions for Dynamic Pricing
Dynamic pricing
4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Cost-plus
pricing
Competitor
based pricing
Elasticity
based
pricing
Relationship
Value
Management
1 2 3 4 5
Risk-based
Lifetime Value
§ Customerto FSI
§ FSI to Customer
Financial Services - Pricing methodologies are evolving
Benefits:
Ø Up to 15% increase in gross profits
Ø up to 18% increase in gross margin
Ø 90+ % decrease in revenue leakage
Relationship-based
Pricing Execution:
Relationship
based pricing
Degree
Of
Disruption
Source: A.T. Kearney
Processes
Source: A.T. Kearney, PricingImprovementSurvey
5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Why Relationship Pricing? … and why now?
• Aligned products and
services
• Potential to offset fees
• Loyalty rewards
• Convenience &
excellent service
• To be recognized
What Customers Want
• Increase products per
household
• Increase customer
loyalty & retention
• Reduce revenue
leakage
• Improve margin
performance
• Lower operations costs
What FSI’s Want
Establish Customer Centricity
Build Loyalty
6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Dynamic Pricing and Revenue Management
ü CUSTOMER
ü BANK – INSURANCE
COMPANY
ü COMPLIANCE
The right
product
The right
price
Accounting &
Profitability Analysis
• Activity based costing
• Producttransfer price
Marketing &
Sales
7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
TRANSFORMATION ENABLES NEW JOURNEYS, GREAT CUSTOMER
EXPERIENCES & OPTIMIZED REVENUE MANAGEMENT
Relationship pricing Dynamic price optimization Dynamic recommendations
ü Product bundles
ü Segment pricing
ü B2C Portal
ü Price Optimization
ü Multi-party revenue split
ü Bundle optimization
ü Price optimization
8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Price
Optimization
SAP Hybris - solution components
Core Applications
Performance
Management
FS-PER
Actual
Hybris Marketing
• Planning
• Insight
• Segmentation
• Recommendation
Hybris
Commerce
• Customer
Experience
• Product Content
• Offers & Contracts
Finance Systems CRMCore Product & Transaction Systems
FI FS-CD
msg.Loyalty
msg.IoTA
Hybris Billing
• Mediation
• Convergent Charging
• Convergent Billing
EARNIX
Digital Engagement Platform
Analytics & Performance
Thank you.
Contact information:
Stan Wandowicz
Industry Principal, Financial Services
SAP Hybris
+1-480-340-1810
10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
FSI Demo Booth D3
FSI Sessions:
FSI Demo Booth and FSI Presentations
Session Title Location Day Start End Speaker
52556 Price you products forMaximum Impact Microtheater 3 Wednesday 13:30 13:50 Stan Wandowicz
52557
Engage the Disengaged:Retail Banking in
the Digital World Microtheater 5 Wednesday 14:30 14:50 Birgit Kurz
52592
Avoid Commoditizationin the Insurance
Industry with Value Engagement Microtheater 5 Wednesday 17:00 17:20 Stefan Mueller
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components
of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated
companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are
set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release
any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products,
and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The
information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various
risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,
and they should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company)
in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.
See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.
© 2017 SAP SE or an SAP affiliate company. All rights reserved.

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Price Your Products for Maximum Impact

  • 2. 2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ q Pricing Evolution in Financial Services q Why Relationship Pricing q Dynamic Pricing q Use Case Examples q Solution components SAP Hybris Solutions for Dynamic Pricing
  • 4. 4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Cost-plus pricing Competitor based pricing Elasticity based pricing Relationship Value Management 1 2 3 4 5 Risk-based Lifetime Value § Customerto FSI § FSI to Customer Financial Services - Pricing methodologies are evolving Benefits: Ø Up to 15% increase in gross profits Ø up to 18% increase in gross margin Ø 90+ % decrease in revenue leakage Relationship-based Pricing Execution: Relationship based pricing Degree Of Disruption Source: A.T. Kearney Processes Source: A.T. Kearney, PricingImprovementSurvey
  • 5. 5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Why Relationship Pricing? … and why now? • Aligned products and services • Potential to offset fees • Loyalty rewards • Convenience & excellent service • To be recognized What Customers Want • Increase products per household • Increase customer loyalty & retention • Reduce revenue leakage • Improve margin performance • Lower operations costs What FSI’s Want Establish Customer Centricity Build Loyalty
  • 6. 6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Dynamic Pricing and Revenue Management ü CUSTOMER ü BANK – INSURANCE COMPANY ü COMPLIANCE The right product The right price Accounting & Profitability Analysis • Activity based costing • Producttransfer price Marketing & Sales
  • 7. 7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ TRANSFORMATION ENABLES NEW JOURNEYS, GREAT CUSTOMER EXPERIENCES & OPTIMIZED REVENUE MANAGEMENT Relationship pricing Dynamic price optimization Dynamic recommendations ü Product bundles ü Segment pricing ü B2C Portal ü Price Optimization ü Multi-party revenue split ü Bundle optimization ü Price optimization
  • 8. 8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Price Optimization SAP Hybris - solution components Core Applications Performance Management FS-PER Actual Hybris Marketing • Planning • Insight • Segmentation • Recommendation Hybris Commerce • Customer Experience • Product Content • Offers & Contracts Finance Systems CRMCore Product & Transaction Systems FI FS-CD msg.Loyalty msg.IoTA Hybris Billing • Mediation • Convergent Charging • Convergent Billing EARNIX Digital Engagement Platform Analytics & Performance
  • 9. Thank you. Contact information: Stan Wandowicz Industry Principal, Financial Services SAP Hybris +1-480-340-1810
  • 10. 10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ FSI Demo Booth D3 FSI Sessions: FSI Demo Booth and FSI Presentations Session Title Location Day Start End Speaker 52556 Price you products forMaximum Impact Microtheater 3 Wednesday 13:30 13:50 Stan Wandowicz 52557 Engage the Disengaged:Retail Banking in the Digital World Microtheater 5 Wednesday 14:30 14:50 Birgit Kurz 52592 Avoid Commoditizationin the Insurance Industry with Value Engagement Microtheater 5 Wednesday 17:00 17:20 Stefan Mueller
  • 11. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. © 2017 SAP SE or an SAP affiliate company. All rights reserved.