1. JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SGS TRAINING COURSES
WELCOME
MAKING CHANGE HAPPEN
CONTENTS
CENTRES
Booking/Discounts
COURSES
TECHNICAL CENTRE
Leadership &
Management Centre
Vocational &
Soft Skills Centre
HOW TO SEARCH THIS DOCUMENT
Book NOW
ukacademy@sgs.com
+44 (0)1276 697 777
1 NEXT CLOSE Print

2. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
WELCOME
As the leader in professional training, we draw on our years of worldwide experience to provide
effective learning and development opportunities. We make a difference to individuals, teams and
WELCOME businesses, nurturing talent and enabling continuous organisational progression.
Our specialists work closely with course participants to identify improvement objectives and support
CONTENTS
their professional journey.
CENTRES
The SGS ACADEMY provides:
Booking/Discounts
• over 100+ Training Solutions
COURSES
• public courses in locations throughout the UK and worldwide in local languages.
• bespoke training solutions to meet your unique needs and business culture, delivered
TECHNICAL CENTRE on your premises providing realistic, cost-effective training.
Leadership
Management Centre
SGS ACADEMY
Vocational
Soft Skills Centre
HOW TO SEARCH THIS DOCUMENT
Technical Leadership Vocational
Book NOW Centre Management Centre Soft Skills Centre
Page 6 Page 33 Page 38
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 2 NEXT CLOSE Print

3. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
CONTENTS
WELCOME
TECHNICAL CENTRE LEADERSHIP MANAGEMENT CENTRE VOCATIONAL SOFT SKILLS CENTRE
CONTENTS
• Sustainability • FIRST LINE SUPERVISORS PROGRAMME • Understanding customer behaviour
• Energy Management Systems • SENIOR MANAGEMENT PROGRAMME • Effective communication skills
CENTRES
• Sustainable Events
• XECUTIVE LEADERSHIP PROGRAMME
E • ealing with conflict
D
Booking/Discounts • Sustainable Strategy Workshops
• 0 reasons for choosing SGS Leadership
1 • Stress management
• Environmental Management Systems
Management Centre • Telephone techniques
COURSES • Quality Management Systems
• Diversity and Inclusion • Dealing with change
TECHNICAL CENTRE • ocial and Ethical Accounting
S • Coaching skills
and Reporting • Customer care
• British Retail Consortium (BRC) • Role of the manager
Leadership
Management Centre • Food Safety Management Systems
• Presentation skills
• nformation Security Management
I
• Train the Trainer
Vocational Systems
Soft Skills Centre • Forestry Stewardship Council (FSC)
• CCUPATIONAL HEALTH Safety
O
Management Systems
HOW TO SEARCH THIS DOCUMENT
• Medical Devices
• Good Manufacturing Practices
Book NOW
• Customer Service
• IT Management Systems
• Business Continuity Management
• Integrated Management Systems (IMS)
• PRESENTATION SKILLS
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 3 NEXT CLOSE Print

4. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
CENTRES
TECHNICAL CENTRE
WELCOME
The Technical Centre offers training solutions in management systems standards, systems development,
CONTENTS auditing and corporate responsibilities.
These courses are available as public events on pre-determined dates and set locations. The material
CENTRES delivered on these courses is generic, but where appropriate examples will always be from both service
and manufacturing industries. Alternatively, we can deliver these courses on your premises allowing you
Booking/Discounts to shape the message and style of the presentation to suit the business culture of your organisation.
COURSES
LEADERSHIP MANAGEMENT CENTRE
TECHNICAL CENTRE The Leadership and Management Centre is for individuals, teams and organisations wishing to further
develop existing managers and senior executives or develop talent to prepare people for new positions
of leadership and management.
Leadership
We offer a range of bespoke in-house solutions as well as programmes accredited with the Institute
Management Centre
of Leadership Management at levels three, five and seven designed for first line supervisors, senior
managers and executive leaders:
Vocational
Soft Skills Centre
VOCATIONAL SOFT SKILLS CENTRE
HOW TO SEARCH THIS DOCUMENT The Vocational Soft Skills Centre aims to make businesses more profitable, more effective and
better places to work by developing talent in the business. Focussing on developing the soft skills
Book NOW within the workforce, the training provides employees with the key knowledge and skills that they
need to perform their jobs.
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 4 NEXT CLOSE Print

5. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
BOOKING DISCOUNTS
MULTIPLE BOOKING DISCOUNT
WELCOME
@
+44 (0)1276 697777
SGS Academy offers a multiple booking discount scheme. The scheme gives you a discount on all
additional participants. To reap the benefit of this scheme please contact us on +44 (0)1276 697777,
CONTENTS @
www.sgs.co.uk/training or at ukacademy@sgs.com with details of your requirements.
The discount structure is displayed below. The discount is for every additional person after the first fully
CENTRES
paying delegate.
@
UKACADEMY@SGS.COM
Booking/Discounts
1 day course 2 day course 3 day course 5 day course
COURSES £50 £60 £70 £80
TECHNICAL CENTRE 2012 COURSE PACKAGE FEES
A package option is now available for all SGS training courses, which offer you even greater value.
Leadership
There are a number of different course packages available, offering an exclusive discount of up to
Management Centre 25% on normal course rates.
Vocational
Soft Skills Centre 1 day 5 days Package Fee Save up to
+ =
£315 £990 or £1085 £1100 £300!
HOW TO SEARCH THIS DOCUMENT
1 day + 2 days = Package Fee Save
£315 £620 £759 £176!
Book NOW
All 3 5 day IRCA courses receive
a copy of the standard.
If you would like to purchase
additional copies of the standard,
please contact UKAcademy@sgs.com
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 5 NEXT CLOSE Print

6. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
TECHNICAL CENTRE OPTIONS
The Technical Centre offers training solutions in management systems standards, systems We offer a variety of different options in order
development, auditing and corporate responsibilities. for you to complete your course. Based on your
WELCOME
These courses are available as public events on pre-determined dates and set locations. The material individual needs, you can opt for a:
delivered on these courses is generic, but where appropriate examples will always be from both
CONTENTS
service and manufacturing industries. Alternatively, we can deliver these courses on your premises
allowing you to shape the message and style of the presentation to suit the business culture of Public course
CENTRES your organisation.
These courses are available on pre-determined
Booking/Discounts dates and set locations. The material delivered on
COURSES
@
these courses is generic, but where appropriate
examples will always be from both service and
COURSES
manufacturing industries. One advantage of this
• Sustainability type of learning is gaining the viewpoint of other
TECHNICAL CENTRE • Energy Management Systems organisations.
• Sustainable Events
Leadership • Sustainable Strategy Workshops In-house course
Management Centre • Environmental Management Systems
• Quality Management Systems Running a course at your premises allows
Vocational you to shape the message and style of the
• Diversity and Inclusion
Soft Skills Centre
• Social and Ethical Accounting and Reporting
@
presentation to suit the individual culture
of your organisation. It is often the most
• British Retail Consortium (BRC) convenient and the most cost-effective
• Food Safety Management Systems solution if you wish to train a number of your
HOW TO SEARCH THIS DOCUMENT staff, or when confidentiality is an issue.
• Information Security Management Systems
Book NOW • Forestry Stewardship Council (FSC)
• OCCUPATIONAL HEALTH Safety Management Systems E-learning course
• Medical Devices
SGS is able to offer training using e-learning
• Good Manufacturing Practices
technology. These courses are developed
• Customer Service
• IT Management Systems
@
specifically for clients in order to provide quick
and effective training to a large number of staff,
• Business Continuity Management with the benefit of management information on
As an Energy Institute Approved the delegates’ progress.
Training Provider, our delegates • Integrated Management Systems (IMS)
get the best quality training and • PRESENTATION SKILLS
recognition in the energy arena.
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 6 NEXT CLOSE Print

7. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SUSTAINABILITY - ENERGY MANAGEMENT SYSTEMS
WELCOME ENERGY MANAGEMENT SYSTEMS – Level One
1 DAY • £315
EnMSFTC
The course will provide you with the understanding of what an Energy Management System
CONTENTS
is, the main requirements of ISO 50001 and how to improve the System.
12 July Birmingham
CENTRES
Booking/Discounts
COURSES INTERNAL ENERGY MANAGEMENT SYSTEM AUDITOR – Level Two
This course aims to equip participants with the knowledge and skills needed to assess and
2 DAYS • £620 @
IEnMSA
TECHNICAL CENTRE report on the conformance and effective implementation of an Energy Management System
15 August Birmingham
against ISO 50001, in accordance with ISO 19011.
Leadership
Management Centre
ENERGY MANAGEMENT SYSTEM LEAD AUDITOR COURSE – Level Three
Vocational
Soft Skills Centre Course certified by IRCA. Number A17574
5 DAYS • £1085 @
EnMSLAC
Designed for anyone who wants to gain the knowledge and skills necessary to audit 10 September Ascot
management systems against ISO 50001 using the auditing techniques described in
HOW TO SEARCH THIS DOCUMENT ISO 19011. Once successfully completed, you will have met the training requirements
to apply for registration as an IRCA EnMS Auditor or Lead Auditor, and be able to join
Book NOW in a conversion course to transfer your skills to a different management system.
ENERGY MANAGEMENT SYSTEM AUDITOR CONVERSION COURSE – Level Three
3 DAYS • £760
@
EnMSACC
This course aims to equip experienced Lead Auditors with the knowledge needed
to assess and report on the conformance and effective implementation of an Energy
17 September Ascot
Management System, against ISO 50001.
If you’re looking for a more bespoke and hands-on approach, take a look at our workshops and awareness sessions.
If you don’t find what you are looking for, we’d be delighted to develop it for you.
@
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 7 NEXT CLOSE Print

8. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SUSTAINABILITY - ENERGY MANAGEMENT SYSTEMS
WELCOME ENERGY MANAGEMENT SYSTEM SEMINAR FOR SENIOR MANAGEMENT
EnMSSEM
Provides the management team with an understanding of what an Energy Management System is, what it comprises, the main steps
CONTENTS
involved in its implementation, and the certification process.
CENTRES
@
Booking/Discounts
COURSES ENERGY MANAGEMENT SYSTEM EMPLOYEE AWARENESS
During our awareness sessions we make use of a wide range of tools with teaching, playful and interactive features, such as games,
quizzes, and more. We believe that people learn better using these methods, and behaviours are permanently changed.
EnMSEA
TECHNICAL CENTRE
We tailor our sessions to each organisation according to its employees’ profile and to the company culture and values. We address
the following questions: @
Leadership
• Why should we manage energy?
Management Centre
• How will energy management apply to my department?
• What’s my role in energy performance improvement?
Vocational
Soft Skills Centre
ISO 50001 IMPLEMENTATION WORKSHOPS
WORKSHOP 1 - GETTING STARTED WORKSHOP 3 - IT’S ALL ABOUT PEOPLE
HOW TO SEARCH THIS DOCUMENT
• ENMS boundaries and scope • Responsibilities and competence requirements
• Top management representative • Training needs
Book NOW • Information availability • Communication plan @
• Purchasing and asset management
EnMSW
WORKSHOP 2 - SETTING THE ENERGY MANAGEMENT • Document and records control
SYSTEM GOALS
• Energy review WORKSHOP 4 - ENERGY MANAGEMENT SYSTEM IMPROVEMENT
• Legal requirements • Nonconformities
• Objectives and targets • Improvement opportunities
• Metering and targeting • Corrective and preventive action
• Performance indicators • Internal audits plan
• Programme • Internal auditors’ competence
• Compliance evaluation
• ENMS review
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 8 NEXT CLOSE Print

9. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SUSTAINABLE EVENTS
WELCOME BS 8901 (ISO 20121) AWARENESS – Level One
1 DAY • £315
This course aims to explain what sustainable events are, how to plan and deliver a
CONTENTS
SEAW
sustainable event, and how to implement a management system according to the
23 July Birmingham
BS 8901 (ISO 20121) standard.
CENTRES
Booking/Discounts
COURSES BS 8901 (ISO 20121) IMPLEMENTATION – Level Two
This course aims to equip participants with the knowledge and skills needed to effectively
2 DAYS • £620 @
SEIMP
TECHNICAL CENTRE implement a Sustainable Events Management System (SEMS), in accordance with BS 8901
24 July Birmingham
(ISO 20121).
Leadership
Management Centre
BS 8901 (ISO 20121) INTERNAL AUDITOR – Level Two
Vocational
Soft Skills Centre This course aims to equip participants with the knowledge and skills needed to effectively
2 DAYS • £620 @
audit a Sustainable Events Management System (SEMS), in accordance with BS 8901 (ISO
SEIA
26 July Birmingham
20121) and using ISO 19011 audit techniques effectively.
HOW TO SEARCH THIS DOCUMENT
Book NOW
SUSTAINABILITY ISSUES IDENTIFICATION AND EVALUATION – Level Two
1 DAY
@
This workshop focuses on different methodologies used to identify all ranges of
SESIW
sustainability issues related to event life cycle stages and evaluation techniques.
Please call us for a no obligation quote
@
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 9 NEXT CLOSE Print

10. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SUSTAINABLE EVENTS
WELCOME SUPPLY CHAIN MANAGEMENT – Level Two
1 DAY
SESMW
Sustainable events rely heavily on suppliers’ engagement and commitment to sustainable
CONTENTS
values. This workshop identifies methodologies that can be put in place to achieve an
Please call us for a no obligation quote
effective supply chain management.
CENTRES
Booking/Discounts
COURSES STAKEHOLDER IDENTIFICATION AND ENGAGEMENT TECHNIQUEs – Level Two
This workshop focuses on the identification and engagement of stakeholders. This step
1 DAY
@
SESHW
TECHNICAL CENTRE is critical to sustainability issues identification and evaluation. Participants will be able to
Please call us for a no obligation quote
consider all relevant stakeholders’ points of view and deploy them into the SEMS.
Leadership
Management Centre
SUSTAINABILITY PERFORMANCE INDICATORS – Level Two
Vocational
Soft Skills Centre Sustainability Performance Evaluation enables organisations to assess the status of their
1 DAY @
SESPW
sustainability performance, and identify areas for improvement. The selection of key
Please call us for a no obligation quote
performance indicators (KPI) are an important factor in SEMS implementation and can
help an organisation demonstrate performance improvement to a variety of stakeholders.
HOW TO SEARCH THIS DOCUMENT
Book NOW
CONTINUAL IMPROVEMENT TECHNIQUES – Level Two
1 DAY
@
This workshop will provide guidance on how to identify, evaluate and implement
IMPTW
improvement opportunities in sustainability management.
Please call us for a no obligation quote
@
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 10 NEXT CLOSE Print

11. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SUSTAINABILITY STRATEGY
WELCOME In this series of workshops, we will screen all sustainability issues related to your business and support you with planning your sustainability strategy.
The workshops are prepared beforehand, based on the characterisation of your business and markets, and through the identification of key
CONTENTS personnel that must be involved in one or more sessions.
CENTRES
SUSTAINABILITY STRATEGY WORKSHOPS MANAGEMENT AND TEAM COACHING TRAIN THE TRAINER AND IN-HOUSE @
Booking/Discounts INDUCTION PROGRAMMES
The sessions are structured so that the outputs Coaching includes: assisting individuals in
of each session are used in those that follow, identifying goals, communicating effectively Including: supporting staff to become internal
COURSES
until the ultimate goal is completed. with peers, staff and external stakeholders, sustainability trainers and to deliver induction
prioritising tasks and managing projects, and programmes.
TECHNICAL CENTRE 1. How does my business interact with society
embedding environmental management across
and the environment? all organisational activities.
2. How can society and environmental issues
SUSTAINABILITY CHAMPIONS
Leadership threaten my business?
Management Centre 3. In what way can society and environmental
CORPORATE EVENTS Including: training and coaching staff to engage
issues benefit my business? with main stakeholders, to assist with the
4. Which issues are most important to me? Including: designing bespoke programmes identification of present and foreseen risks and
Vocational
5. How can I integrate them in my business
contextualised to specific services or themes. opportunities, dynamic enhancement of project
Soft Skills Centre
strategy and plans? The delivery of large-scale presentations and teams, and results dissemination across the
training seminars, and arranging key speakers organisation.
to attend transformational practice sessions.
HOW TO SEARCH THIS DOCUMENT AUDIT AND ASSESSMENT
Book NOW We can help you identify where the biggest
opportunities and risks lie. Whether it’s related
to cost saving, entering new markets, achieving
legal compliance, or improving your reputation
and your relationship to the local community,
we screen all opportunities and risks related
to your organisation.
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 11 NEXT CLOSE Print

12. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
ENVIRONMENTAL MANAGEMENT SYSTEMS
WELCOME INTRODUCTION AND AWARENESS TO ISO 14001:2004 – Level One
1 DAY • £315
An introduction for anyone involved in the development, implementation and management
CONTENTS
of an Environmental Management System. Once completed, you will be able to register for
EMSFTC
20 September South Wales
an EMS Internal or Lead Auditor training course.
CENTRES 26 September Birmingham
7 November Heathrow
Booking/Discounts
COURSES
ENVIRONMENTAL LEGISLATION AND COMPLIANCE – Level One
TECHNICAL CENTRE 1 DAY • £315 @
EMS-COMP
This course takes a practical approach to legislative compliance and how it can be managed
within an Environmental Management System.
8 November Heathrow
Leadership
Management Centre
Vocational
Soft Skills Centre
THE 8-HOUR ENVIRONMENTAL MANAGER – Level One
This one day training course covers the fundamentals of Environmental Management
1 DAY • £315 @
8HEM
HOW TO SEARCH THIS DOCUMENT Systems from the manager’s perspective – turning the principles and requirements
10 October Heathrow
into operational planning. This course is suitable for those who have recently filled
the Environmental Manager role and other functions directly involved in these areas.
Book NOW
IMPLEMENTING ISO 14001:2004 – Level two
2 DAYS • £620 @
EMSIMP
Designed for anyone who needs to develop the necessary skills to implement and
maintain an effective Environmental Management System to meet the requirements
21 November Manchester
of ISO 14001. When you have completed this course, you will be able to register for
an EMS Internal or Lead Auditor training course.
ukacademy@sgs.com
@
+44 (0)1276 697 777
PREVIOUS 12 NEXT CLOSE Print

13. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
ENVIRONMENTAL MANAGEMENT SYSTEMS
WELCOME ISO 14001:2004 INTERNAL AUDITOR – Level Two
2 DAYS • £620
Designed for anyone who needs to develop the knowledge and skills needed to assess and
CONTENTS
report on the conformance and effective implementation of processes, and the continuous
4 July Scotland
improvement of systems.
IEMSA
CENTRES 12 September Leeds
10 October Heathrow
7 November South Wales
Booking/Discounts
5 December Newcastle
COURSES
TECHNICAL CENTRE
LEAD ENVIRONMENTAL AUDITOR – Level Three
Leadership Course certified by IRCA. Number A17262. IEMA approved
5 DAYS • £1085
@
Management Centre Designed for anyone who wants to gain the knowledge and skills necessary to audit 20 August Heathrow
management systems against ISO 14001:2004. When you have successfully completed 3 September Scotland
Vocational this course, you will have met the training requirements to apply for registration as an 17 September NEWCASTLE
EMSLAC
Soft Skills Centre IRCA EMS Auditor or Lead Auditor and be able to join in a conversion course to transfer 1 October Milton Keynes
your skills to a different management system. 15 October Manchester
19 November South Wales
26 November Daventry
HOW TO SEARCH THIS DOCUMENT
17 DECEMBER HEATHROW
Book NOW
AUDITOR CONVERSION TO ISO 14001:2004 COURSE – Level Three
This course is for those who have successfully completed a Lead Auditor Course in
3 DAYS • £760 @
EMSACC
another discipline. The programme is designed to broaden participants’ skills and give
2 OCTOBER South Wales
them a thorough understanding of EMS requirements and audit criteria. Once completed,
23 October Daventry
you will be able to enrol on an Integrated Management Systems Auditor course.
11 December Heathrow
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 13 NEXT CLOSE
@ Print

14. SGS TRAINING COURSES MAKING CHANGE HAPPEN
SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
ENVIRONMENTAL MANAGEMENT SYSTEMS
WELCOME PHASED APPROACH TO ENVIRONMENTAL MANAGEMENT SYSTEMS
CONTENTS ISO 14005 uses a phased approach to implementing an Environmental Management System. This can grow to meet the requirements of the
International Standard for Environmental Management System ISO 14001.
CENTRES A phased approach offers several advantages. Users can implement their system step by step, adding or expanding elements as they provide
value to the organisation.
Booking/Discounts
IMPLEMENT
COURSES IDENTIFY SELECT ONE MANAGEMENT CHOOSE ANOTHER COMPLETE
ENVIRONMENTAL ENVIRONMENTAL SYSTEM ELEMENTS ENVIRONMENTAL ISO 14001
OPPORTUNITIES OPPORTUNITY TO ADDRESS THIS OPPORTUNITY MANAGEMENT
AND RISKS OR RISK OPPORTUNITY OR RISK SYSTEM
TECHNICAL CENTRE OR RISK
Leadership
AUDIT AND ASSESSMENT TRAINING AND TECHNICAL DEVELOPMENT TRAIN THE TRAINER AND IN-HOUSE
Management Centre
INDUCTION PROGRAMMES
We can help you to identify where the biggest We support you with building internal technical
Vocational opportunities and risks lie. Whether it’s related capabilities through the delivery of workshops Including: supporting staff to become internal
Soft Skills Centre to cost saving, entering new markets, achieving aimed at those different environmental opportunities sustainability trainers and to deliver induction
legal compliance, or improving your reputation and risks you have chosen to address. programmes.
and your relationship to the local community, For every chosen environmental area, we will go
HOW TO SEARCH THIS DOCUMENT we screen all opportunities and risks related through the different related management stages:
to your organisation. characterisation, legal requirements, training and ENVIRONMENTAL CHAMPIONS
Book NOW awareness, operational control and monitoring.
You can choose to attend workshops on several Including: training and coaching staff to engage
MANAGEMENT AND TEAM COACHING themes at once, or in a sequential order according with main stakeholders, to assist with the
to your resources and management priorities. identification of present and foreseen risks and
Coaching includes: assisting individuals in opportunities, dynamic enhancement of project
identifying goals, communicating effectively teams, and results dissemination across
with peers, staff and external stakeholders, CORPORATE EVENTS the organisation.
prioritising tasks and managing projects, and
embedding environmental management Including: designing bespoke programmes
across all organisational activities. contextualised to specific services or themes.
The delivery of large-scale presentations and
training seminars, and arranging key speakers
to attend transformational practice sessions.
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 14 NEXT CLOSE Print

15. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
QUALITY MANAGEMENT SYSTEMS
WELCOME INTRODUCTION TO INTERNAL QUALITY AUDITS – Level One
1 DAY • £315
An introduction for anyone who needs to understand how to conduct effective internal
CONTENTS
audits, understand the principles of auditing and deal with typical auditing difficulties. Once
IA1
18 September Heathrow
completed, you will be able to register for an Internal or Lead Auditor training course.
CENTRES
Booking/Discounts
INTRODUCTION AWARENESS TO ISO 9001:2008 – Level ONE
COURSES 1 DAY • £315
Course certified by IRCA. Number A17155 @
QMSFTC
An introduction for anyone involved in the development, implementation and management 6 AUGUST LEEDS
TECHNICAL CENTRE
of an ISO 9001:2008 management system. Once completed, you will be able to register for 19 September South Wales
a QMS Internal or Lead Auditor training course. 25 September Manchester
Leadership
Management Centre
Vocational
THE 8-HOUR QUALITY MANAGER – Level ONE
Soft Skills Centre
This one day training course covers the fundamentals of Quality Management Systems
1 DAY • £315
@
8HQM
from the manager’s perspective – turning the principles and requirements into operational
9 October Heathrow
planning. This course is suitable for those who have recently filled the Quality Manager role
HOW TO SEARCH THIS DOCUMENT
and other functions directly involved in these areas.
Book NOW
ISO 9001:2008 INTERNAL AUDITOR – Level Two
2 DAYS • £620
Course certified by IRCA. Number A17156 @
Designed for anyone who needs to develop the knowledge and skills needed to assess 4 July Belfast
and report on the conformance and effective implementation of processes, and the 7 AUGUST LEEDS
IQMSA
continuous improvement of systems. When you have successfully completed this course 19 September Heathrow
and the QMS FTC, you will have met the training requirements to apply for registration as 16 October Leeds
an IRCA Internal QMS Auditor and have the opportunity to progress on to an ISO 9001:2008 5 December Daventry
Lead Auditor Course.
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 15 NEXT CLOSE
@ Print

16. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
QUALITY MANAGEMENT SYSTEMS
WELCOME ISO 9001:2008 LEAD AUDITOR – Level THREE
5 DAYS • £1085
Course certified by IRCA. Number A17038
CONTENTS
Designed for anyone who wants to gain the knowledge and skills necessary to audit 9 July Heathrow
CENTRES management systems against ISO 9001:2008, using the auditing techniques described 9 July South Wales
in ISO 19011. When you have successfully completed this course, you will have met 10 September Belfast
QMSLAC
the training requirements to apply for registration as an IRCA registered QMS Lead 24 September South Wales
Booking/Discounts
Auditor and be able to join a conversion course to transfer your skills to a different 1 October Stanstead
management system. 22 October Manchester
COURSES 26 November SCOTLAND
3 December Heathrow
10 December South Wales
TECHNICAL CENTRE
Leadership
Management Centre
AUDITOR CONVERSION TO ISO 9001:2008 – Level Three
Vocational 3 DAYS • £760 @
QMSACC
Soft Skills Centre This course is for those who have already passed a Lead Auditor Course in another
discipline. The programme is designed to broaden participants’ skills and give them
1 October Heathrow
a thorough understanding of QMS requirements and audit criteria. Once completed,
you will have the opportunity to register for an Integrated Management Systems
HOW TO SEARCH THIS DOCUMENT
Auditor course.
Book NOW
@
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 16 NEXT CLOSE Print

17. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
DIVERSITY AND INCLUSION
WELCOME Our diversity team offer a three-tiered approach to delivery, recognising that organisations are at different stages within their diversity journey.
Our ACT Now Programme enables you to work towards a framework of excellence with targeted support in the areas where you need it most.
CONTENTS Although there are clear benefits in working towards the entire framework, clients can select from any of the service options listed:
CENTRES AUDIT ASSESSMENT
CONSULTATION SUPPORT
TRAINING LEADERSHIP DEVELOPMENT
Booking/Discounts
Our ACT Now Programme enables you to select which option you require or select different parts of each.
COURSES
AUDIT CONSULTATION DESIGN AND IMPLEMENTATION OF MANAGING
TECHNICAL CENTRE DIVERSITY COMPETENCE PROGRAMME
ACHIEVING DIVERSITY EXCELLENCE (ADE) SUPPORT
Design and implementation of a managing
Leadership A framework of best practice will be used to Consultancy support on design and practical diversity competence programme with individual
Management Centre identify which level your organisation is currently application of equality related policies such as: equality
at. A development route will be planned and equality schemes, reasonable adjustment objectives linked to performance review.
Vocational actions will be set to move your organisation policies, flexible working arrangements, and
Soft Skills Centre through three levels to achieve “diversity a bullying and harassment policy.
excellence”. COMMUNITY PARTICIPATION
RAISING PROFILES Delivery of detailed organisational and community
HOW TO SEARCH THIS DOCUMENT RAPID APPRAISAL/EQUALITIES CHECKLIST involvement/consultation exercises, focus groups,
Supporting organisations to raise their quality, facilitated group meetings, or stakeholders
Book NOW A rapid appraisal and equalities checklist that inclusion and diversity profile. Identification of engagement events.
will enable you to look at your HR policies and equality specific targets and objectives linked
procedures and ensure that these are being to the equality strategy.
applied in a practical and fair way. TRAINING
REVIEWING EQUALITY REPRESENTATION DIVERSITY AND INCLUSION TRAINING
EQUALITY IMPACT ASSESSMENTS
Reviewing equality representation and For leaders, managers and staff, helping them
Internal support on conducting an equality recommendations of positive action activities. work through diversity situations by giving them
assessment/policy review, scoping equality a non-threatening, non-politically correct space to
relevance and completion of equality explore the issues and challenges for themselves
impact assessments with appropriate and practically address this in the workplace.
recommendation reports. Generic diversity programmes and specific
programmes covering all diversity strands.
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 17 NEXT CLOSE Print

18. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
DIVERSITY AND INCLUSION
WELCOME MANAGEMENT AND TEAM COACHING
CONTENTS Coaching includes: assisting individuals
in identifying goals, increasing managerial
CENTRES effectiveness and use of discretion, managing
diverse teams, identifying and challenging
inappropriate behaviour.
Booking/Discounts
COURSES CORPORATE DIVERSITY EVENTS
Designing bespoke programmes contextualised
TECHNICAL CENTRE
to specific services or themes. Delivery of
large-scale presentations and training seminars.
Leadership Arranging key speakers to attend transformational
practice sessions.
Management Centre
Vocational TRAIN THE TRAINER AND IN-HOUSE
Soft Skills Centre INDUCTION PROGRAMMES
Supporting staff to become internal diversity
HOW TO SEARCH THIS DOCUMENT trainers and deliver the Equality and Diversity
“Diverse Identifier” Induction Programmes.
Book NOW
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 18 NEXT CLOSE Print

19. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SOCIAL AND ETHICAL ACCOUNTING AND REPORTING
WELCOME INTRODUCTION AWARENESS TO SOCIAL SYSTEMS – Level One
1 DAY • £315
Designed to introduce participants to the social issues and questions facing today’s
SSFTC
CONTENTS
organisations, the significance of stakeholder concerns and the mechanisms that are being
21 September Heathrow
developed to assist organisations in developing these issues. Once completed, you will be
CENTRES
able to register for a Social Systems Internal or Lead Auditor training course.
Booking/Discounts
COURSES SOCIAL SYSTEMS AUDITOR conversion course – Level three
Course certificated by IRCA. Number A17281.
3 DAYS • £760 @
SSACC
TECHNICAL CENTRE This Course is designed to help transfer your existing auditing skills from other management 17 September Manchester
systems to those needed for audits of Social Systems. If you have already successfully 16 October Heathrow
completed an IRCA certificated 5-day Lead Auditor training course, you can use the SS ACC
Leadership to broaden your skills and knowledge base to understand and audit to social systems criteria.
Management Centre
Vocational
SOCIAL SYSTEMS INTERNAL AUDITOR – Level TWO
Soft Skills Centre
2 DAYS • £620 @
Designed to provide participants with the knowledge and skills necessary to perform internal
ISSA
audits of Social Systems and help interpret the requirements of Social Systems audit criteria.
19 September Heathrow
HOW TO SEARCH THIS DOCUMENT
Book NOW
SOCIAL SYSTEMS LEAD AUDITOR – Level Three
5 DAYS • £1085 @
Course certified by IRCA. Number A17270
24 September Heathrow
SSLAC
This course is designed to provide confidence to auditors in the development and conformance
5 November Daventry
of social responsibility specifications of a Social Systems audit. When you have successfully
10 December Manchester
completed this course you will meet the training requirements to apply for registration as an
IRCA Social Systems Auditor or Lead Auditor and be able to join a conversion course to
transfer your skills to a different management system.
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 19 NEXT CLOSE
@ Print

20. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
SOCIAL AND ETHICAL ACCOUNTING AND REPORTING
WELCOME ISO 26000 AWARENESS – Level three
1 DAY • £315
The course will benefit those planning to develop, implement and manage a social
CONTENTS
FDIS
responsibility system based on ISO 26000.
4 September Heathrow
CENTRES
Booking/Discounts
COURSES CORPORATE RESPONSIBILITY – Level three
5 DAYS • £2500 @
Designed to provide participants with the knowledge and skills in best practice corporate
TECHNICAL CENTRE responsibility tools and standards. Aimed at those responsible for developing corporate
CRT
15 October Heathrow
responsibility reports, who provide sustainability assurance and other related consultancy
services, and external assurance providers who undertake assurance engagements. Modules
Leadership can be taken individually or in multiples. Please call our dedicated training services team for
Management Centre further information.
Vocational
Soft Skills Centre
@
HOW TO SEARCH THIS DOCUMENT
Book NOW
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 20 NEXT CLOSE Print

21. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
BRITISH RETAIL CONSORTIUM (BRC)
WELCOME A PRACTICAL INTRODUCTION TO THE GLOBAL STANDARD FOR PACKAGING AND PACKAGING
MATERIALS - ISSUE 4 – Level One 1 DAY • £315
CONTENTS
BRC1
Designed for those responsible for implementation of the Standard. This course gives an
20 November Birmingham
understanding of the standards requirements and provides a background and introduction
CENTRES to the certification process.
Booking/Discounts
COURSES GLOBAL STANDARD FOR FOOD SAFETY – 1 DAY CONVERSION FROM ISSUE 5 TO ISSUE 6
– Level One 1 DAY • £315 @
Designed for manufacturers, Technical Managers and consultants implementing the
BRC2
TECHNICAL CENTRE 12 September Bristol
standard. This course gives an understanding of the changes to the standard, the audit
21 November Manchester
process and corrective action requirements.
Leadership
Management Centre
Vocational BRC/RILA GLOBAL STANDARD FOR CONSUMER PRODUCTS ISSUE 3: A PRACTICAL
Soft Skills Centre INTRODUCTION FOR MANUFACTURERS AND RETAILERS – Level One 1 DAY • £315
@
The aim of this course is to provide manufacturers and retailers with a basic overview of the
BRC6
21 November Birmingham
Standard, details of what is involved in certification, and an introduction to the first stages of
HOW TO SEARCH THIS DOCUMENT implementing the Standard at a manufacturing site.
Book NOW
BRC/RILA GLOBAL STANDARD FOR CONSUMER PRODUCTS ISSUE 3: HOW TO IMPLEMENT
– Level ONE 2 DAYS • £620
@
BRCCP
The course provides an in-depth explanation of the principles, details and requirements of the
Global Standard for Consumer Products Issue 3. It explains everything a manufacturer will
need to know and understand to be able to implement the Standard at their manufacturing
site. It includes details on the benefits of having the Standard for Consumer Products and
explains the auditing and certification process.
@
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 21 NEXT CLOSE Print

22. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
BRITISH RETAIL CONSORTIUM (BRC)
WELCOME UNDERSTANDING THE REQUIREMENTS OF THE GLOBAL STANDARD FOR PACKAGING AND
PACKAGING MATERIALS - ISSUE 4 – Level Two 2 DAYS • £620
CONTENTS
BRC3
This course covers the detailed requirements for anyone implementing or auditing against
the Standard.
CENTRES
Booking/Discounts
COURSES UNDERSTANDING THE REQUIREMENTS OF THE GLOBAL STANDARD FOR FOOD SAFETY @
- ISSUE 6 – Level Two 2 DAYS • £620
Designed for new auditors, manufacturers and consultants implementing the standard.
BRC4
TECHNICAL CENTRE 13 September BristoL
This course gives an understanding of the standard, the audit process and a background
22 November Manchester
to the certification process.
Leadership
Management Centre
Vocational INTERNAL AUDITOR (ALL BRC STANDARDS) – Level Two
Soft Skills Centre
This course covers the detailed requirements for anyone managing or carrying out internal
2 DAYS • £620 @
BRC5
audits. The course is a mixture of workshop led discussions, practical activities and
presentations. On day two, delegates undertake an audit using the skills and techniques
HOW TO SEARCH THIS DOCUMENT learned on day one. Feedback will be given on the case study audit and how to improve
auditing techniques.
Book NOW
Introduction to Storage Distribution Issue 2 @
1 DAY • £315
This course for managers of storage and distribution sites provides a background and
introduction to the Global Standard for Storage and Distribution.
BRC7
11 September Bristol
The course includes topics such as the scope of the Standard, the Standard requirements 20 November Manchester
and the certification process.
ukacademy@sgs.com
@
+44 (0)1276 697 777
PREVIOUS 22 NEXT CLOSE Print

23. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
FOOD SAFETY MANAGEMENT SYSTEMS
WELCOME INTRODUCTION AND AWARENESS TO ISO 22000 – Level One
1 DAY • £315
FSMSFTC
An introduction for anyone involved in the development, implementation and management
CONTENTS
of a Food Safety Management System. Once completed, you will be able to register for a
17 September Heathrow
FSMS Lead Auditor training course.
CENTRES
Booking/Discounts
COURSES ISO 22000 LEAD AUDITOR – Level three
5 DAYS • £1085 @
Course certified by IRCA. Number A17304
TECHNICAL CENTRE 16 July Heathrow
FSMSLAC
This course will equip food chain professionals with the skills and knowledge necessary
3 September Manchester
to audit Food Safety Management Systems against ISO 22000:2005. When you have
15 October Belfast
Leadership successfully completed this course, you meet the training requirements to apply for
12 November Daventry
Management Centre registration as an IRCA FSMS Auditor or Lead Auditor and be able to participate in a
conversion course to transfer your skills to a different management system.
Vocational
Soft Skills Centre
HOW TO SEARCH THIS DOCUMENT @
Book NOW
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 23 NEXT CLOSE Print

24. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
INFORMATION SECURITY MANAGEMENT SYSTEMS
WELCOME INTRODUCTION AND AWARENESS TO ISO 27001 – Level One
1 DAY • £315
An introduction for anyone involved in the development, implementation and management
ISMSFTC
CONTENTS
of an information security management system based on ISO 27001. Once completed, you
6 AUGUST South Wales
will be able to register for an ISMS Lead Auditor training course.
CENTRES 16 October Manchester
Booking/Discounts
COURSES
ISO 27001 LEAD AUDITOR – Level three
TECHNICAL CENTRE
5 DAYS • £1085 @
Course certified by IRCA. Number A17279
This course is designed to provide confidence to auditors in the development, conformance 3 September Heathrow
ISMSLAC
and effective implementation of processes and the continuous improvement of systems. 12 November Manchester
Leadership
When you have successfully completed this course, you meet the training requirements
Management Centre
to apply for registration as an IRCA ISMS Auditor or Lead Auditor and will be able to join
a conversion course to transfer your skills to a different management system.
Vocational
Soft Skills Centre
@
HOW TO SEARCH THIS DOCUMENT
Book NOW
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 24 NEXT CLOSE Print

25. SGS TRAINING COURSES MAKING CHANGE HAPPEN JULY TO DECEMBER 2012
SGS ACADEMY
TRANSFORMING PEOPLE
AND BUSINESSES
FORESTRY STEWARDSHIP COUNCIL (FSC)
WELCOME INTRODUCTION AND AWARENESS TO FSC – Level One
1 DAY • £315
Designed to provide participants with a better understanding of the Forest Stewardship
CONTENTS
FSCFTC
Council (FSC) Chain of Custody (CoC) and its requirements. The approach will be systematic
9 October Heathrow
and easy to understand in assisting participants to implement their companies’ FSC CoC
CENTRES
system in line with the requirements.
Booking/Discounts
COURSES
FSC TRADEMARK AWARENESS WORKSHOP – Level One @
1 day • £315
TECHNICAL CENTRE This workshop aims to provide participants with a better understanding of the Forest
FSCTFTC
Stewardship Council (FSC) Chain of Custody (CoC) Trademark requirements. The approach
10 October Heathrow
will be systematic and easy to understand in assisting participants to meet the requirements
Leadership
of the FSC Trademark Standard (FSC-STD-50-001 (V1-2) EN).
Management Centre
Vocational
Soft Skills Centre
FSC AND PEFC INTRODUCTION, AWARENESS AND MAINTENANCE – Level Two @
2 Days • £620
This course aims to provide participants with a better understanding of Chain of Custody
HOW TO SEARCH THIS DOCUMENT
PEFTC
(CoC) Management systems and their key requirements. The approach will be systematic
11 October Heathrow
and easy to understand in assisting participants to implement and maintain their companies’
Book NOW FSC and PEFC Chain of Custody systems in line with the Standards requirements.
@
ukacademy@sgs.com
+44 (0)1276 697 777
PREVIOUS 25 NEXT CLOSE Print