This document summarizes the results of evaluations of information literacy instruction and library services usage at an academic institution. Pre- and post-assessment quizzes showed improvement in students' information literacy. Surveys found that students struggled with database selection and off-campus access. Future goals include more course-related instruction, updating an online guide, and assessing theses for plagiarism.

1. EVALUATING INFORMATION LITERACY
IN CONJUNCTION TO
THE OVERALL SERVICES USAGE
Stella Asderi,
Librarian, sasderi@act.edu
Liza Vachtsevanou,
Paraprofessional librarian, liza@act.edu
9th Annual AMICAL Meeting & Conference, Sharjah, UAE
The Value of Library and Information Services: Sharing Data and Assessing Impact.

2. INFORMATION LITERACY
RESULTS
Fall (3 sections) – Spring (1 section)

3. PRE- & POST-ASSESSMENT
QUIZ AVERAGE PERCENTAGES
Pre-Assessment Post-Assessment

4. EVALUATING INFORMATION
LITERACY EFFECTIVENESS
Can we be based just on the grading of the sessions,
or do we need to consider other factors as well?

5. SYLLABUS RESEARCH
RESULTS
149 syllabi were examined

6. DATABASE USAGE STATISTICS
74%
27,8%

7. DATABASE SURVEY
2010
102 students responded
Difficulty in selecting database
100
80
60
42.2%
40 29.4%
19.6% 18.6%
20
14.7%
4.9% 2.0% 2.0% 4.9%
0
No Difficult to Too many Not Too many Not Description Arrangmen Lack of
difficulty choose databases familiar different enough s on the t of the printed
which to choose with using ways of databases library library help
database is from databases finding to choose collections collections
best for my databases from Web page Web page
topic are unclear
Series1 43 30 20 19 15 5 2 2 5

8. DATABASE SURVEY
Difficulty in accessing databases
100
80
60
38.2% 35.3%
40
17.6% 17.6%
12.7% 11.8%
20 6.9% 4.9%
0
Off-campus Other Not familiar Off-campus/ Search Can’t find Student Library Web
access technical with using remote interface/ any access account site design
problems problems databases connection layout instructions password
policy is not problems
clear
Series1 39 36 18 18 13 12 7 5

9. DATABASE SURVEY
Help when searching databases
100
80
59.8%
60
40.2%
40
20
14.7% 11.8% 10.8% 8.8%
2.0% 2.0%
0
Librarian at Friend/ Never Help page Research “Ask a Telephonin E-mailing
reference Student needed any from within Guides librarian” g the the library
desk help the chat library
databases service
Series1 61 41 15 12 11 9 2 2

10. DATABASE SURVEY
Potential helpful services
100
80
60 41.2% 37.3%
40 28.4%
19.6% 18.6%
14.7% 14.7%
20
0
Ask a Search all More Library Better Web Library blog- Better online More
Librarian databases at staff page research help pages training
chat service once database sessions
descriptions
Series1 42 38 29 20 19 15 15

12. LIBRARY LIAISON SURVEY
Scheduled already Usefulness of sessions
Class
Instruction Students
58,3% 100%
Personal Yourself
Orientation
16,7% 150%

13. LIBRARY LIAISON SURVEY
Scheduling
Satisfaction Rate sessions in future
Scale: 1-5
n=7, Positive
Mean 4,29
65%

14. LIBRARY LIAISON SURVEY
The instruction has helped your students with:
100% 100%
7
6 71,4%
5 57,1%
4
42,8%
3 28,6% 28,6%
2
1
0
Research skills Awareness of available resources of library website quality of assignments,Academic Integrity of Web 2.0 tools
improvement Awareness/ usage Improving the resources
Evaluation of e.g. crediting sources
Usage
Series1 7 7 5 4 3 2 2

15. LIBRARY LIAISON SURVEY
Potential future means of Information Literacy Instruction
20
18
16
14
55% 50%
12
10 40%
8
25%
6 20%
4
2
0
Email Online tutorials Information Literacy Newsletter Printed guides
online guide

16. LIBRARY LIAISON SURVEY
Comments
Course-targeted or assignment-targeted session
Should not rely only on the instructor’s request for a session.
Schedule and organize workshops for students throughout the
academic year.
More hands-on workshops for students during all
semesters
Demonstrate to students why library sources are more valuable
than a search engine like Google

17. FUTURE GOALS
• Evaluation
• Instructor Librarian
• Course-related sessions
• Sophomores
• Juniors
• Online guide
• CampusGuides

18. FUTURE GOALS
• Syllabi:
Update of the syllabi, so as to include
certain statement on library resources
(in collaboration with the Provost)
• Theses:
Examination of plagiarism percentage
and quality of reference list.
(review sessions accordingly)

19. FUTURE GOALS
FUTURE GOALS 3
• Library Liaison Survey to students
(May 2012)
• Database Survey to students/faculty
(September 2012)
• Marketing Campaign of Library Services
and resources

20. EVALUATING INFORMATION LITERACY
IN CONJUNCTION TO
THE OVERALL SERVICES USAGE
Stella Asderi,
Librarian, sasderi@act.edu
Liza Vachtsevanou,
Paraprofessional librarian, liza@act.edu
THANK YOU FOR YOUR ATTENTION
QUESTIONS?
9th Annual AMICAL Meeting & Conference, Sharjah, UAE
The Value of Library and Information Services: Sharing Data and Assessing Impact.