The document discusses reverse logistics, which is defined as the process of planning, implementing, and controlling the efficient flow of goods from the point of consumption back to the point of origin. Reverse logistics involves returning products and materials to recover value. It addresses key questions, contrasts reverse and forward logistics, categories of reverse logistics networks and destinations, activities, strategic uses, challenges, and barriers to reverse logistics.

1. REVERSE LOGISTICS Copyright © Ahmed Meyaki IBA 2005

6. FORWARD VRS REVERSE LOGISTICS 1/3

7. FORWARD VRS REVERSE LOGISTICS 2/3 Forward Reverse One to many transportation Many to one transportation Forecasting is straightforward Forecasting more difficult Product packaging uniform Product often damaged Product quality uniform Product quality not uniform Destination/routing clear Destination/routing unclear Disposition options very clear Disposition not clear Pricing is relatively uniform Pricing depending on many factors Standardised channel Exception driven

8. FORWARD VRS REVERSE LOGISTICS 3/3 Forward Reverse Importance of speed is often recognised Speed often not considered a priority(pharmaceuticals?) Inventory mgt consistent Inventory mgt. inconsistent PLC manageable PLC is more complex Negotiation between parties straightforward Complicated by additional considerations Marketing methods well known Marketing complicated by several factors Real-time info readily available to track products Visibility of process less transparent