A Summary of Surveillance Technologies, Digital Measures and Supporting Non-IT Systems Introduced in Taiwan (as of April 15). For further information https://blog.schee.info/2020/04/27/covid19-digital-response-in-taiwan/

1. COVID19 - A Summary of Surveillance Technologies, Digital Measures and Supporting Non-IT Systems Introduced in Taiwan (as of April 15) via @scheeinfo
Existing or new? IT or non-IT?
Date of
introduction
Description and
use case(s)
Who’s been
targeted?
Scale of deployment Data controller Data processor Data custodian
G1
Contact Tracing and
Quaratine
Quarantine System for
Entry
New IT Late January Border control
Travelers entering
Taiwan customs
? ? ? ?
Home Quarantine
Tracking System
New IT 23 January 2020
Nation-wide
contact tracing
Supposedly people
taking home
quarantine
?
CECC, MOHW
CDC,
? ?
Epidemic Tracking
System (MOHW)
Existing IT ?
Tracking fo
epdemics
? ? ? ? ?
CDR (call detail
record)
Existing IT 15 February 2020
Identify those been
in contact with
COVID19 patients
in certain scenarios
Deceased patients
and suspected
contacts
Probably less than 1k ppl Telcos
CECC, Chunghwa,
Telcos
?
Mobile phon location
data through cell
tower
New IT 28 January 2020
Identify those been
in contact with
COVID19 patients
in certain scenarios
?
In Diamond Princess
case: 620K ppl identified
in early February having
“contact” with
disembarked passengers
in previous month.
Telcos ? ?
CCTV camera Existing IT ?
Identify those been
in contact with
COVID19 patients
in certain scenarios
/ ? ? Miscellaneous Miscellaneous
Social Distance App(s) New IT Late April Social distancing
Endorsed by
government but not
yet deployed.
Voluntary installation
n.a. ? ? ?
G2
Nation-wide Real
Name System
NIA Database Existing IT 01 January 2020 Contact tracing
Cross-border
travellers
> 10M natural persons MOI-NIA ? ?
NHI Database Existing IT ? Contact tracing
Citizens and ARC
holders
> 26M natural persons MOHW ? ?
Hukou Database Existing IT ? Contact tracing
Citizens and ARC
holders
> 30M natural persons MOI-RIS ? ?
G3
Human Mobility
Monitoring
Mobile phone location
data through cell
tower
New IT 28 January 2020
Providing point or
trace-based
heapmaps
?
Up to 1.5M in Spring
Break
?
CECC, Chunghwa,
Telcos
?
eTag (Freeway) Existing IT ?
Identity owners of
vehicles and their
driving path on
highway
All drivers using
highways
4M-5M registered
vehicles
MOTC Highway
Bureau
? ?
CCTV camera
(Highway)
Existing IT ?
Monitor traffic flows
on highway
All drivers
usinghighways
?
MOTC Highway
Bureau
MOTC Highway Bureau,
FETC
?
CCTV camera (City) Existing IT ?
Provide oversight of
crowds activites
? ? ? ? ?
1968 App Enhanced IT Late April
(a) Provide mobility
data to the
government (b)
Provide location-
based warnings
/ /
MOTC Highway
Bureau
? ?
G4
Digital Fencing,
Quaratine and Non-
IT Supporting
System
Quarantine Phone
(Government Issued)
New IT 28 January 2020
Geofencing,
tracking and
alerting
People that need to
take mandatory home
quarantine
Around 3K ? ? ?
Mobile phone location
data through cell
tower
New IT 16 March 2020
24x7 geofencing,
tracking and
alerting
People that need to
take mandatory home
quarantine
Around 100K
accumulated
CECC ? ?
Tracking Wristband New IT Late March
Geofencing for
home quarantine
A few test groups Less than 100 ? ? ?
M-Police System Existing IT 18 March 2020
Identify possible
violators on the
street
People taking home
quarantine
Used by 70K law
enforcement officer
MOI-NPA ? ?
Local Civil Affairs
Bureau
/ Non-IT 16 March 2020
Enforcing
quarantine
measures and
provide general
assistance
People taking home
quarantine
? ? ? ?
Taiwan CDC / Local
Health Bureau
/ Non-IT 16 March 2020
Monitoring health
situation of people
taking home
quarantines
People taking home
quarantine
? ? ? ?
Local Community/
Ward Manager
/ Non-IT 16 March 2020
Catering, caring,
and visual
surveillance
People taking home
quarantine
? ? ? ?
LINE P2P Messenger
(Public or Personal
Account)
Existing IT ?
Assist to enforce
home quarantine
and isolation
measures
People taking home
quarantine
? ? scattered everywhere… ?
G5
Real-name Mask
Rationing Scheme
eMask POS at
Pharmacies
Enhanced IT 06 February 2020 Sales channel NHI/ARC card holders
> 6K pharmacies and
terminals nation-wide
CECC, MOHW-NHI
CECC, MOHW-NHI,
pharmacies
?
eMask Online Service New IT 12 March 2020
Register your mask
quota through
website
NHI/ARC card holders ? CECC
> 10 public or private
sector processors
MOHW app Enhanced IT 12 March 2020
(a) Identity
verification through
TWID (b) Register
your mask quota
through the app
NHI/ARC card holders
Around 2M natural
persons
? ? ?
Mask Vending
Machines
New IT 13 April 2020
Using NHI card and
digital payment to
buy masks
NHI card holders
Limited to 3 machines in
Taipei
? ? ?
Convenient Stores
(Phase II)
Enhanced IT 22 April 2020
Using NHI card and
information kiosk to
reserve, secure
your mask quota
Mask buyers
> 10K convenient stores
nation-wide
? ? ?
G6 Communications
1922 Hotline (Public
Health)
Existing IT ?
24x7x365 for public
health related
inquires
People seeking help
on everything about
COVID19
Nation-wide ? ? ?
Cell broadcast Existing IT 07 February 2020
Issue public
warnings
Mobile phone owners
Can reach up to 18M
smartphone owners
MOI-NFA (National
Fire Agency)
? ?
MOHW LINE bot Existing IT 18 March 2020
Public health news
update, queries
the general pulbic More than 100K MOHW-CDC ? ?
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