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Due Diligence Report
Store First Ltd 2013 | Company No. 07463355
Contents
	

04 	 The UK Self-Storage Market

	

07 	 Market Analysis

	

08	 The Store First Business Model

	

09 	 Store First Differentiators

	

09 	 The Investment Opportunity

	

10 	 Return on Investment

	

11	 Exit Routes and Liabilities

	

11 	 Security for the Investor

	12 	 SIPP Compliance 	
	

12 	 Costs or Deductions

	

13 	 Table of Costs and Return

	

14 	 Purchase Process

	

15 	 Termination and Early Exit

	

16 	 Ownership Structure

	

16 	 Investor Payments

	

16 	 Tax Considerations

	

17 	 FAQs

	

19 	 Company Details
The UK Self-Storage Market Analysis
Self-Storage was first established in the UK in the 1980’s, initially
in the London area. The industry continues to grow steadily in the
UK in terms of rental income according to the 2012 annual survey
of the Self Storage Association compiled by Drivers Jonas Deloitte.
References from the “Survey” are contained in this report.
The Survey is the sixth Consecutive Report charting the progress of

According to the 2012 Survey, just over one third of customers are

the industry. 87 separate companies took part representing over 50%

renting space whilst moving house and there is a growing market

of the 815 self-storage sites in the UK. A total of 436 storage facilities

amongst those carrying out house improvements, which is itself an

were covered by the Survey. The Survey states that it changes its

increasing market given the slow housing market. The Survey suggests

questions each year to ensure that it captures an accurate picture of

that these will turn into long term customers and account for about 10%

the state of play of the industry in general but at the same time its core

of demand.

questions remain the same to establish accurate trends and provide a
good like for like comparison.

A further third of customers are businesses, and the Survey considers
that results indicate that these business customers are becoming

In the last 2 years, Store First Limited has acquired and developed 15

increasingly important. They are taking an increasing share of space

substantial purpose-built self-storage buildings.

and occupy for longer, a trend recognized by Store First.

Whilst the Survey shows a number of operators refinancing debt,

Store First is securing several more sites with an aim of acquiring

Big Yellow is reported to have arranged a £100m loan over 15 years

and developing 50 centre’s within the next 5 years as from 2012.

at 4.9% and Safestore are reported to have refinanced to a tune
of £400m at a rate of 5.5%, ALL of Store First’s sites are FREE of

At a population of 62m, the UK provides only 0.5 Sq/ft of storage per

mortgage/debt. Our Investors can take a considerable degree of

person. This compares to 7.4 Sq/ft per person in the USA.

comfort therefore that Store First Limited’s business model (unlike that
of much larger competitors) is not vulnerable to interest rate changes

In addition to the encouraging information contained in the Self Storage

or the whims of Banks. To use the finance industry jargon, Store First

Association (SSA) 2012 Survey there is another useful document to

Limited is not subject to “gearing” or “leverage” in the same way as a

consider in the form of the Royal Institute of British Architects report first

company funded by debt would be.

published in September 2011 entitled ‘The Call for Space’.

It is also relevant to note the fact that as Safestore and Big Yellow have

Whilst a cynical view might be that the SSA’s Surveys may, to some

been able to arrange such finance demonstrates the interest which

extent, be self-serving for the sector, this could not be said to be the case

long term Investors have in the storage market and in the cash flow

for the Royal Institute of British Architects (RIBA).

generated by the service.
The RIBA report states that existing research suggests that consumers
The Survey results show that from 2006 the rents achieved in self-

are right to be worried that new-build homes just are not big enough.

storage have risen a cumulative 7.3% whilst rents in the Retail,

Research found that residents in private homes did not have enough

Industrial and Office sectors have all fallen by about 5%.

space to store their possessions. 57% said there was not enough
storage for their possessions.

The Survey also shows average occupancy rates amongst mature
facilities to have risen from 68% to 70% and up to 75% in London. The

This trend in modern house building, whilst unfortunate for the residents

Survey states that it is clear that the health of the storage sector does not

involved, can only be good news for the self-storage industry as more

depend on the volume of house transactions in the UK. Revenues have

and more people turn to self-storage to solve this problem.

continued to rise since 2007 (albeit more gradually) whereas house
purchase numbers have effectively halved.

With the apparent need for storage by ordinary households, plus the
needs of small businesses, and even national concerns such as British
Gas, Store First Limited is confident that its product will be in constant
demand by the end-user.

4

Store First Ltd 2013 | Due Diligence
Furthermore, such is Store First’s confidence in the product that it will

Of course, the Investors are not obliged to rent out their storage pods.

arrange to rent the pods from the Investor with a rental return guaranteed

They are free to use the pods themselves (restrictions apply to SIPP

for the first two years at 8% per year. The income which the Investor

Investors) and whilst Store First is happy to supply a comprehensive

enjoys, therefore, is earned from day one.

management/letting service, each Investor is entirely free either to
self-manage or employ any management agent of his choice. By

The government’s decision to impose
VAT on self-storage facilities has brought
widespread consternation to the industry
as a whole but is actually GOOD news
for Store First Investors!

doing so he would not incur any management or “arrangement” fee
from Store First.
Whilst the rental levels and facilities are important selling advantages
for attracting tenants, the Investor also enjoys an advantage rarely
afforded in this sort of investment.
The Store First product is a solid tangible commercial property. It
comes firmly within HMRC’s definition of what is suitable for SIPP

The large players all derive an income from the rental of storage

investment and carries with it the benefit of having its own registrable

space which vastly exceeds the annual threshold requiring VAT

title at the UK Land Registry. Each Investor will be able to visit his

to be paid but under the Store First business model, for the vast

storage centre, view his storage pod(s) and experience first hand,

majority of Store First Investors, that threshold will not be reached.

the facilities available. They will be able to do what he likes with the

The current threshold of £77,000 as of January 2013, would mean

storepods. They can rent them out, use them themself, sell them,

that an individual Investor would need to own over £500,000 worth

leave them empty and make whatever management arrangements

of storepods to be required to charge VAT, and this assumes a 12%

he wants. They will be truly in control of their investment product.

return net of costs at current levels.
Store First Investors already had the competitive edge by being able
to rent out their storepods at substantially less than the leading players
and even less than the national average, but when the VAT element is
added Store First’s advantage becomes clear.
According to the Survey the national average rent for 25 Sq/ft is £526.50
per annum whereas a Store First Investor can offer facilities equal to or
superior to its competitors for £425.00 per annum and this is BEFORE
the competitors have to add VAT. Once VAT is added at 20%, the
national average figure based on the above example rises to £631.80
per annum whereas Store First stays at £425.00 per annum (subject to
the VAT threshold limit not being exceeded).
This makes Store First rentals a staggering 32% cheaper than the
national average giving the Store First Investor what must surely be an
unassailable market advantage over rival storage firms.
But cheapness of rental is not the only selling point. The second is the
very high fit-out specification that Store First has brought to its storage
facilities and continues to improve. Store First offers its storage users
perks and benefits which one would never normally have expected.
These include: office facilities, catering facilities, conference rooms
and free Wi-Fi as well as the facilities you would also expect such as
manned reception areas, 24 hours security/access and supplies. The
current generation of storage buildings will even be equipped with gyms.
Store First is confident that these factors will make its facilities the
natural choice for the storage end-user and in turn will provide healthy
investment returns for its Investors.

Store First Ltd 2013 | Due Diligence

5
Our Locations...
1
2
3
4
5
6
7
8

11

9
10

Barnsley x1
Blackburn x3
Burnley x2
Ellesmere Port x1
Glasgow x1
Leeds x1
Liverpool x2
Rochdale x2
Preston x1
Wakefield x1

Store First sites under option:
11
Aberdeen
12
Bath
13
Birmingham
14
Bristol
15
Cardiff
16
Coventry
17
Durham
18
Edinburgh
19
Gloucester
20
Lancaster
21
Leicester
22
London
23
Manchester
24
Norwich
25
Watford

5
18

17

As of December 2012

20

3

2

9

6
10
8
1

23

7
4

21
24
13
16

19
25
15

14

12

22
Further Market Analysis
The annual survey reports large Self-Storage PLC’s have reported
to their Investors a fast growing industry with great confidence for
the future.
Market Penetration

Regional Market Penetration

There is an estimated 815 Self-Storage Stores in the UK, giving the UK
market 29.6m sqft letable space. The industry in the UK has a turnover of
around £350m+ PA, with around 400 different operators, with over 2000
employees.
Of the total number of facilities in the UK, 320 are held by large operators,
40% are controlled by the national players (10 or more stores) the
remaining 60% are controlled by the smaller operators. Store First is one

Midlands
& Wales

14%

of those national players with 15 centres and a further 10 in completion.
In April 2012, Big Yellow announced it had arranged a £100m loan
over a 15 year term. Furthermore in May 2012, Safestore announced
the refinancing and increase of its facilities to £400m. Safestores
comprehensive 400m refinancing replaces 385m pounds of debt that
14%
28%
were due to expire in August 2017 with new facilities maturities staggered
from 2016 to 2024 and over a blended all in cost of debt at 5.5% per
annum. This demonstrates the interest long term Investors have in the
industry and in the cash flow generated by the service. On the other hand,
23%
Store First are in the privileged position to confirm they are 100% debt
free from any loans.

Northen
England

23%

& Scotland

35%
The US has an average of 22.5 self-storage stores per one million

people, the UK has an average of 13 Stores per one million people, the
Netherlands have about 11 stores per million people and Denmark and
Sweden have around 7 stores per million people. In comparison to the
US, there is still an awful lot of growth to be seen across the UK and
Europe.
Rental growth throughout the industry in the UK has continued to rise
since 2007. This shows that the market does not depend on the housing

London

28%

South

35%

market due to the fact that revenues keep rising but house sales have
fallen by half.

Facts & Figures
•	

Business customers are up 3% from 36% last year, to 39% now.

•	

Business customers now stay an average of 61 weeks, previously
56 weeks.

•	

All operators are confident that revenues will increase dramatically
next year.

•	

Average facility is £40k sq/ft, larger facilities are around £60k, Store
First facilities would be classed as large facilities.

•	

Occupancy levels are looking very healthy throughout the industry;
they are up 2% on last year from 68% to 70%. In the north there has
been an average of 4% increase.

•	

Revenue has largely risen across the industry by over 17%.

Information provided from the Self Storage Association Annual Survey 2012

Store First Ltd 2013 | Due Diligence

7
The Store First Business Model
The Store First business model guarantees we stand out from the
crowd; our values, ethics and commitment have helped develop
the business model to be the highest standard available within the
industry.
Store First Make a Difference
Dedicated to continue to provide the very best infrastructure and
support we are fast becoming an exemplary business that is the envy
of our competitors.
Store First have centres open and under construction in the
following locations:
Centurion Business Park, Blackburn x3
Empire Business Park, Burnley x2
Estuary Business Park, Liverpool x2
Crown Business Park, Rochdale x2
Ashroyd Business Park, Barnsley x1
Cheshire Oaks, Ellesmere Port x1
Millennium City Park, Preston x1
Freeway Park, Wakefield x1
Linwood Road, Glasgow x1
Leeds x1
Store First sites under option:
Aberdeen, Bath, Birmingham, Bristol, Cardiff, Coventry, Durham,
Edinburgh, Gloucester, Lancaster, Leicester, London, Manchester,
Norwich and Watford.
Store First are focused where levels of market penetration are lower
and higher levels of growth are projected.
Each facility is purpose built and will offer the following sizes of
Storepods:
25 sq ft,

75 sq ft,

150 sq ft,

35 sq ft,

100 sq ft,

175 sq ft,

50 sq ft,

125 sq ft,

200 sq ft,

(Some small quantities of varying sizes are produced within different
Store First Sites but the above are the most popular sizes).
The sites are located on vibrant office and commercial business
parks, within easy access to motorway links and within short driving
distance of major conurbations. All of the sites have maximum vision
to large traffic flow from either motorways or large main roads. All
centres are located in highly populated areas.
Tenants pay one month’s rent as a deposit and one month’s rent up
front. Rent is then collected monthly by direct debit or card payment.
8

Store First Ltd 2013 | Due Diligence

Store First Liverpool Centre
Store First Differentiators

The Investment Opportunity

There are a number of differentiators in the market for end users

Investors purchase a long-leasehold (approx. 250 years

that separate Store First from their competition:

depending on the site) on a storage pod, then may enter into a 6
year agreement to sub-let their Storepods to Store First Limited.
Store First Management Limited will then sublet the storepod(s),
under licence, to end users.

All of the sites will have office facilities, breakout areas,

Investors receive a discount of 25% off current RICS commercial

packaging facilities, van hire, goods pick up service, forklift

•	

Store First offer their storage space at least 32% cheaper
than the national average.

•	

property valuations of their self-storage pod(s).

truck facility and reception areas.
•	

Every site has 24 hour digital CCTV and a state of the art
alarm system installed. Coded electric gates, perimeter
security fencing, smoke detectors and fire alarms are fitted

Summary terms of agreement:
•	

guaranteed for the first two years, predicted to rise to 10% in

as standard to protect customer’s belongings.
•	

Tenants have the use of a PO Box Address along with private
meeting rooms, office space, free Wi-Fi, and in and out
bound mail services - Free of charge.

years 3 and 4 and 12 % in years 5 and 6.

Points to note
•	

•	

Risk assessments are conducted in conjunction with the fire

Store First pay Investors a fixed rental return of 8%

Investors can choose to exit the lease and opt for a variable
rate of return instead.

service and local authorities.
•	

Store First have partnered with Allianz insurance to provide
cover for tenants’ contents.

Investment Levels
Investment levels start at £3,750 for 25 Sq/ft. As a commercial

This amounts to a comprehensive service at a lower cost than
their competitors which appeals to private individuals and small
business.

property investment, Store First has been accepted by major
SIPP providers, and in 2012 over £68m worth of sales have
already been processed. The average investment now excceds
£60k per client.

Price Comparisons
All of the below are prices per week for storage space in the North
West and are correct as of December 2012:

	
Size (sq ft)	
Store First	
Lok’n Store	
Big Yellow	
SafeStore
		
P/W	P/W	P/W	
P/W
	

25	

£8.17	

£16.00 +VAT	

£19.80 +VAT	

£23.70 +VAT

	

35	

£12.00	

£19.00 +VAT	

£28.20 +VAT	

£28.80 +VAT

	

50	

£17.00	

£26.00 +VAT	

£39.30 +VAT	

£36.60 +VAT

	

75	

£25.00	

£34.00 +VAT	

£48.60 +VAT	

£47.40 +VAT

	

100	

£33.00	

£40.00 +VAT	

£57.90 +VAT	

£58.80 +VAT	

	

125	

£41.00	

£50.00 +VAT	

£69.00 +VAT	

£69.00 +VAT

	

150	

£49.00	

£60.00 +VAT	

£72.00 +VAT	

£82.00 +VAT

	

200	

£66.00	

£80.00 +VAT	

£87.00 +VAT	

£102.00 +VAT

Totals	

760	£251.17	 £325.00 +VAT	£421.80 +VAT	£448.30 +VAT

Store First are more cost effective by:		

22% +VAT	40% +VAT	44% +VAT

The national average rental rate according to the Self Storage Association 2012 Annual Survey is £10.13 per 25 sq/ft per week (£526.50 per
annum). These figures rise to £12.16 per week and £631.80 per annum when VAT is added. It can be seen therefore that Store First figures of
£8.17 per week and £425 per annum show a substantial financial advantage over its competitors.

Store First Ltd 2013 | Due Diligence

9
Return on Investment
The following examples are for illustration purposes and are
based on the minimum initial investment of £3,750. Our typical
investment amount now exceeds £60,000 per client.
Income
Initial Investment 		

£3,750

Year 1 @ 8% 		

£300

Year 2 @ 8% 		

£300

Year 3 @ 10% 		

£385

Year 4 @ 10% 		

£385

Year 5 onwards @ 12% 	

£470

*All figures are NET of costs.

Capital Growth
The rent per square foot paid to Investors by Store First Management
Limited is anticipated to grow from gross rents of £17 per Sq/ft in
years 1&2, to £21 per Sq/ft in years 3&4, to £25 per Sq/ft in years
5&6.
Based on the Capital Value being 8.8 times rental yield in years 3&4
the Storepod will be worth £4,620 and in years 5&6 £5,500.

Income Return
This gives a forecast NET income return of £2,310 over 6 years,
or 61%.
Store First Limited plan to have all of their sites at 80% occupancy
within two years, giving them revenue from three income streams:
•	

Service charges

•	

Management charges

•	

Sales of other products such as packaging, gloves, tape and
boxes. Sales of these products can contribute as much as 25%
of the total revenue of a storage site.

This gives Store First a large margin of comfort to pay Storepod
owners their fixed rental payments and the fact that the agreement
between Store First Limited and the Storepod owners contains
upwards only rental reviews is an indication of their confidence in
their business model.

*Year 1 & 2 are fixed, years 3 onwards are forecast returns and depend whether the lease
continues, returns could vary.

10

Store First Ltd 2013 | Due Diligence

Store First Blackburn Centre
Exit Routes

Security for the Investor

This investment has a flexible exit achieved by sale of the

•	

Storepod(s). Store First Limited will help market your Storepod(s).
There are three possible markets:

Resale to another Investor
•	

A Storepod with a proven rental track record will be an attractive

policy from Allianz Insurance a subsidiary of Lloyds of London.
•	

•	

This is a UK investment covered by UK regulations and UK law.

•	

The rental returns of 8% NET of costs are guaranteed for the
first two years.

•	

•	

Many tenants who let the Storepods on long term deals will

The property is registrable in the Investor’s name on a single title
deed at the UK Land Registry.

investment for other Investors looking to purchase income.

Resale to owner occupiers

The buildings are covered by a fully comprehensive insurance

In a worst case scenario, if Store First or Store First Management
were to cease trading, the Investor would still be the owner of
the Storepod(s) – a valuable asset. The Investor’s rights to
access and use the Storepod(s) would still continue.

welcome the opportunity to purchase rather than rent their
Storepod as this will reduce their overheads, secure an
appreciating asset for their business and bring tax benefits.

Buy-Back
•	

In year 5, Investors may ask Store First to buy the Storepod(s)
back off the Investor for the original price paid within the
following 5 years (conditions apply).

•	

If the Investor is a SIPP and the beneficiary of the SIPP dies
before year 5 then the SIPP may ask Store First to buy back
the Storepod(s). (conditions apply).

Responsibilities and Liabilities
Store First Management Limited it is responsible for:
•	

Refurbishment

•	

Ongoing maintenance and upkeep

•	

Steps to prevent any theft, vandalism or criminal damage

•	

Utility bills

•	

Insurance

•	

Contracting with the end users

•	

Servicing the end users

•	

Collection of rent and collection of bad debt

•	

Marketing the facilities

Tenants must not use the Storepods for any illegal activity. Store
First Management Limited is responsible to ensure reasonable
steps are taken to prevent illegal activity.
Investors are responsible for business rates, however at the
moment it is believed that the storepods rateable value is currently
well below the threshold where they become liable for business
rates. Rating revaluations are undertaken on a five yearly basis and
the last revaluation came into effect on April 1 2010. More details
can be found on: www.businesslink.gov.uk

Store First Ltd 2013 | Due Diligence

11
SIPP Compliance
As a commercial property investment Store First is SIPP compliant
and accepted by major SIPP providers.
SIPP Investment
Her Majesty’s Revenue & Customs in the UK states certain types of

(5) The Treasury may by order provide that arrangements do not

investment which are suitable for inclusion in self-invested pension

amount to a collective investment scheme:-

plans (SIPPs). Immovable commercial property containing no

(a) in specified circumstances; or

residential element is suitable for SIPP investment.
The storage pods are immovable commercial property containing no
element of residence.

In 2012 £68 million’s worth of storage
units have already been acquired from
Store First Limited by SIPPs operating
out of several different SIPP providers.

(b) if the arrangements fall within a specified category of arrangement.
Each Investor’s investment exists independently of other Investors’
investments. There is no interdependency imposed on Investors.
Each has its own Title Document. There is no pooling of Investors’
investments and there is no imposition of an overall management
structure on the storepods.
The documentation of the set-up has been submitted to Legal
Counsel for an opinion as to whether it amounts to an unregulated
collective investment scheme. Counsel has confirmed that the
documented set-up neither is, nor forms part of, such a scheme.

Markets Act 2000
Sometimes the question crops up: is this an unregulated collective
investment scheme? This is governed by the Financial Service and

Costs or Deductions
Investors pay all of their costs out of the rental income they receive.

Sections 235 of the Act states:- 235.

Un-tenanted Charges

(1) In this Part “collective investment scheme” means any

When the Storepod(s) is not tenanted the owner is responsible for

arrangements with respect to property of any description, including

a small ground rent based on the size of the unit. Ground rent is

money, the purpose or effect of which is to enable persons taking

payable annually.

part in the arrangements (whether by becoming owners of the
property or any part of it or otherwise) to participate in or receive
profits or income arising from the acquisition, holding, management
or disposal of the property or sums paid out of such profits or income.
(2) The arrangements must be such that the persons who are to
participate (“participants”) do not have day-to-day control over the
management of the property, whether or not they have the right to be

Tenanted Charges
When the Investor chooses to employ Store First Management
Limited as manager the Investor is responsible for an additional
15% management charge. A service charge of £1.95 per Sq/ft is also
payable. These will be deducted from the monthly rental payments.

consulted or to give directions.

Note that if Investors find and service their own tenants for their

(3) The arrangements must also have either or both of the following

Storepod(s), the 15% management charge does not apply.

characteristics:(a) the contributions of the participants and the profits or income out
of which payments are to be made to them are pooled;
(b) the property is managed as a whole by or on behalf of the
operator of the scheme.
(4) If arrangements provide for such pooling as is mentioned in
subsection 3a in relation to separate parts of the property, the
arrangements are not to be regarded as constituting a single
collective investment scheme unless the participants are entitled to
exchange rights in one part for rights in another.

12

Store First Ltd 2013 | Due Diligence

All of the returns that have been quoted
in the marketing literature are net of
these charges.
Table of Costs and Revenues
Property Type	
(Store First Ltd)	

Size Sq/Ft	
(per Storepod)	

Sale Price	 Rental Income	 Ground Rental	 Management Fee	 Service Charge	 Net Rental Return
(per Storepod)	

(£17 per Sq/Ft)	

(per annum)	

(15% per annum)	

(£1.95 per Sq/Ft)	

(8% for Years 1&2)

							
Storepod	25	
£3,750	£425	 £12.50	 £63.75	

£48.75	 £300.00

Storepod	35	£5,250	
£595	£17.50	 £89.25	 £68.25	£420.00
							
Storepod	50	
£7,500	£850	 £25.00	 £127.50	 £97.50	 £600.00
							
Storepod	75	
£11,250	£1,275	 £37.50	 £191.25	 £146.25	 £900.00
							
Storepod	100	
£15,000	£1,700	 £50.00	 £255.00	 £195.00	 £1,200.00
							
Storepod	125	
£18,750	£2,125	 £62.50	 £318.75	 £243.75	 £1,500.00
							
Storepod	150	
£22,500	£2,550	 £75.00	 £382.50	 £292.50	 £1,800.00
							
Storepod	175	
£26,250	£2,975	 £87.50	 £446.25	 £341.25	 £2,100.00
							
Storepod	200	
£30,000	£3,400	 £100.00	 £510.00	 £390.00	 £2,400.00

							

Store First Ltd 	 General Sizes	 Sale Price	 Gross Income	 Cost once let	
Cost once let	
Cost once let	
Net Income
							
*(based on years 1&2 @ 8%, full details are in the sales brochure)

Store First Ltd 2013 | Due Diligence

13
Purchase Process
Cash Investors
A client completing a cash investment pays a deposit of 10%.

SIPP Investors
No deposit is required. Prospective Investors will receive full details
of the purchase and reservation form prior to completion.
Upon completion, a contract pack will be sent outlining confirmation
of the purchase along with important contact numbers for future
reference.

Use of Funds
Investor’s funds are transferred on completion and are used purely
to purchase the asset. They are not used to fund other activities or
go to any third parties.

Solicitors
Store First’s preferred solicitor for Investors is The Hetherington
Partnership Solicitors. They have completed many sales of
Storepods and as they are familiar with the product they are quick
and efficient. Their charge is £400+VAT+services and disbursements
per contract (note that multiple Storepods can be purchased on one
contract, so this represents excellent value). Charges may be higher
for overseas Investor.
Margaret Hetherington
The Hetherington Partnership Solicitors
32 Market Street
Hoylake Wirral
Merseyside
CH47 2AF
Tel +44 (0)151 632 3411

14

Store First Ltd 2013 | Due Diligence

Store First Burnley Centre
Termination and Early Exit

The Title Document

There is no fixed term for the investment. The Investor may sell at

Each Investor will receive a document evidencing its title to the storage

any time.

pod(s) they are buying. This will usually be in the form of a long lease
of 250 years (approx.) registrable at the UK Land Registry.

All Investors may ask Store First Limited to buy back the Storepod(s)
after 5 years.

This document will contain a full description of the storage pod(s) and
the Investor’s rights and responsibilities. If Store First Limited went

If the Investor is a SIPP and the beneficiary of the SIPP dies within

into liquidation after the sale to the Investor had been completed, the

the first 5 years, the SIPP may ask Store First Limited to buy back

Investor’s ownership of the storage pod(s) it has purchased would

on death.

remain intact. The Title Document would remain valid. The Investor’s
right to access and use the storage pod(s) would remain valid.

The lease-back to Store First Management Limited (if taken up) is for
6 years but can be broken by either the Investor or Store First after 2

The Investor is free to sell, mortgage and rent out the storage pod(s)

years or after 4 years.

(or employ them for its own use, subject to the legal status of the
Investor) as it thinks fit. If the Investor has required Store First Limited

The Investor is free to sell their Storepod(s) to a third party even

to take a lease back then the Investor can sell with the benefit of that

though the 6 year lease may still be running. The buyer simply takes

lease. The ownership of the storage pod(s) can be passed down to

on the benefit of what remains of the lease.

future generations subject to the status of the Investor.

Legal Considerations, Ownership
and Regulations
Upon completion the Investor will own the chosen Storepod Property.
The Investor will have a single title deed in his name registrable at
the Land Registry. Store First’s solicitors will complete the purchase
and liaise directly with the Investor or their solicitor. Multiple Storepods
can be purchased using one Land Registry title deed to save on
completion costs.

The Contract
The contract is governed by UK Law and is enforceable in the courts

The Lease Back
The Investor can insist that Store First Limited takes a lease of the
storage pod(s) (via Store First Management Limited). This guarantees
rent for the first two years at a return rate of 8%.
The Lease lasts 6 years. Both the Investor and Store First Limited can
call for the lease to be ended on the second and fourth anniversaries.

The Buy-Back Option
The Investor may ask Store First Limited to buy back the storage
pod(s) after five years (subject to conditions). If Store First Limited
does so it will pay to the Investor the same price as the Investor paid.

of England and Wales.

The Re-Sale Option

It legally binds Store First Limited to sell to the Investor the Storepods

The Investor may ask Store First Limited to sell their Storage pod(s)on

they are buying by way of long-lease.
It documents the Investor’s right to call for Store First Limited to take
a lease back (as Store First Management Limited) if the Investor
wishes.

their behalf at any time (subject to a 5% resale fee). Store First Limited
will market the Storage pod(s) at a minimum 25% above the initial
purchase price to potential owner occupiers, business storage users
and other Investors. Many storage pod resales have already taken
place giving a minimum 25% gross profit back to the Investor.

Management/Letting
The Investor is entirely free to choose its own manager or manage the
Storepod(s) themselves.

Store First Ltd 2013 | Due Diligence

15
Ownership Structure

Store First Limited

Owns the Freehold
to the site

Investor

Purchases the storepod on a
long leasehold (typically 250
years) from Store First Limited

Store First
Management
Limited
Manage the Storepod from
the Investor on an initial
6 year lease, and rent it
out to end users

Disclaimer

Tax Considerations

Store First are not authorised to give investment/tax advice and you

The rental yield and capital gains should be treated the same as

should seek independent financial and legal advice on all information

any other commercial property investment however everybody’s tax

included in this document prior to making any investment decision.

situation is unique and it is recommended that Investors seek their

All forecasts are based on historical performance and are purely

own independent expert advice on taxation.

indicative.
The value of your property may rise or fall. No guarantees as to
future performance in respect of income or capital growth are given
either expressly or by implication and nothing expressed or implied
should be taken as a forecast of future performance.
This is not an offer to participate in a collective investment scheme
as defined in the Financial Services and Markets Act 2000 (section
235) and as such buyers have no access to statutory or regulatory
protections including the Financial Ombudsman Service and
the Financial Services Compensation Scheme. Store First is not
regulated by the FSA and is not authorised to offer advice to the
general public concerning any regulated or unregulated investment.
Although every care has been taken to make sure that the information
in this brochure is accurate, Store First Limited cannot accept any
responsibility for mistakes or omissions. You should take your own
professional advice before taking or refraining from any action based
on the contents of this brochure which are only intended as a general
outline to the matters referred to in it.
All content is under copyright and remains the property of Store First
Limited unless otherwise agreed. Storepod is a copyrighted product
of Store First Limited.

Investor Payments
Investors will receive their rental yield payments paid directly into
their bank account or SIPP by direct debit.

16

Store First Ltd 2013 | Due Diligence
FAQs
What is my exit route?
There are a number of potential exit routes. One great advantage of
Storepods is that there are no restrictions on sale. They can be sold
on the open market. Subject to the Investor’s SIPP’s rules, one exit is
simply to sell some or all of the storage pods.
This route can be made more secure by using Store First Limited’s BuyBack scheme. After owning the Storepod(s) for 5 years the Investor can
ask Store First Limited to buy-back at the original purchase price. If the
Investor is a SIPP and if the SIPP’s beneficiary dies then the death of the
SIPP beneficiary can also trigger this buy-back option. Conditions apply
and full details are set out in the Buy Back Agreement.

Is there a real market in the sale of
Storepods?
Store First Limited has now been trading for over 2 years and has already
bought back and resold on a voluntary basis a number of Storepods.

Am I tied to using a particular manager?
No. The Investor can self-manage or appoint their own. There are no
financial penalties or charges for doing so.

What if the manager/owner of the site
goes bust? What happens to my pod(s)?
The potential insolvency of the site manager or the site owner does
not end the Investor’s ownership of their Storepod(s). They still have
full access to them for rental or self-use under the terms of the lease.
They still own the lease and still own the Storepod(s), a valuable
asset.

Am I obliged to rent out my Storepod(s)?
No. If the Investor is a SIPP then rules apply which affect persons
connected to the SIPP using the Storepods and the SIPP provider
will elaborate on these but subject to those rules Store First Limited
imposes no obligation on the Investor as to how the Storepod(s) are
to be used.

How do I know that I will receive my
promised returns?
Store First Limited sets aside the first 2 years’ rent for every Storepod
sold (assuming the Investor wants to take advantage of the lease-

Store First Rochdale Centre

back arrangement).

What testing has there been to prove that
Store First Limited’s forecasted returns
are likely to be accurate?
The beauty of the Store First model is its simplicity. The return is
not dependent on external factors (such as the performance of the

How do I know that Store First Limited
owns its sites free of mortgage?
This can be verified quite simply by the Land Registry. Each site has
its own Land Registry title number. A search at the Land Registry will
reveal no mortgage registered against the relevant site.

company or a third party) as would be the case of investing in the
Stock Exchange. The return is simply the rent.

Store First Ltd 2013 | Due Diligence

17
Company Details:
Store First Limited
Business First Centre
Empire Way
Burnley
Lancashire
United Kingdom
BB12 6HH
Company No. 07463355
Investment
Telephone: +44 (0)1282 330 330
info@storefirst.co.uk
www.storefirst.co.uk
Store First Limited’s intention is to build the company to be one
of the top players in the UK self-storage market by using a similar
blueprint as many other large PLC self-storage companies, but
with an improved business model and aggressive profit driven
marketing strategy. Store First offer flexible and affordable storage
solutions for both domestic and commercial clients. Example target
markets include down sizing and expanding companies that need
more space and private individuals who are moving home and need
a short-term storage package.

Store First Management Limited
Business First Centre
Empire Way
Burnley
Lancashire
United Kingdom
BB12 6HH
Company No. 07160642
Rental
Telephone: 0800 84 99 777
info@storefirst.com
www.storefirst.com
Store First Management Limited is the letting agent and site operator
for Store First Limited’s Storepods. Store First Management is
responsible for the marketing and letting of the Storepods, ensuring
that they are maintained and servicing the tenants.

Store First Ltd 2013 | Due Diligence

19
Notes…

22

Store First Ltd 2013 | Due Diligence
Storefirst Due Diligence Report

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Storefirst Due Diligence Report

  • 1. Due Diligence Report Store First Ltd 2013 | Company No. 07463355
  • 2. Contents 04 The UK Self-Storage Market 07 Market Analysis 08 The Store First Business Model 09 Store First Differentiators 09 The Investment Opportunity 10 Return on Investment 11 Exit Routes and Liabilities 11 Security for the Investor 12 SIPP Compliance 12 Costs or Deductions 13 Table of Costs and Return 14 Purchase Process 15 Termination and Early Exit 16 Ownership Structure 16 Investor Payments 16 Tax Considerations 17 FAQs 19 Company Details
  • 3. The UK Self-Storage Market Analysis Self-Storage was first established in the UK in the 1980’s, initially in the London area. The industry continues to grow steadily in the UK in terms of rental income according to the 2012 annual survey of the Self Storage Association compiled by Drivers Jonas Deloitte. References from the “Survey” are contained in this report. The Survey is the sixth Consecutive Report charting the progress of According to the 2012 Survey, just over one third of customers are the industry. 87 separate companies took part representing over 50% renting space whilst moving house and there is a growing market of the 815 self-storage sites in the UK. A total of 436 storage facilities amongst those carrying out house improvements, which is itself an were covered by the Survey. The Survey states that it changes its increasing market given the slow housing market. The Survey suggests questions each year to ensure that it captures an accurate picture of that these will turn into long term customers and account for about 10% the state of play of the industry in general but at the same time its core of demand. questions remain the same to establish accurate trends and provide a good like for like comparison. A further third of customers are businesses, and the Survey considers that results indicate that these business customers are becoming In the last 2 years, Store First Limited has acquired and developed 15 increasingly important. They are taking an increasing share of space substantial purpose-built self-storage buildings. and occupy for longer, a trend recognized by Store First. Whilst the Survey shows a number of operators refinancing debt, Store First is securing several more sites with an aim of acquiring Big Yellow is reported to have arranged a £100m loan over 15 years and developing 50 centre’s within the next 5 years as from 2012. at 4.9% and Safestore are reported to have refinanced to a tune of £400m at a rate of 5.5%, ALL of Store First’s sites are FREE of At a population of 62m, the UK provides only 0.5 Sq/ft of storage per mortgage/debt. Our Investors can take a considerable degree of person. This compares to 7.4 Sq/ft per person in the USA. comfort therefore that Store First Limited’s business model (unlike that of much larger competitors) is not vulnerable to interest rate changes In addition to the encouraging information contained in the Self Storage or the whims of Banks. To use the finance industry jargon, Store First Association (SSA) 2012 Survey there is another useful document to Limited is not subject to “gearing” or “leverage” in the same way as a consider in the form of the Royal Institute of British Architects report first company funded by debt would be. published in September 2011 entitled ‘The Call for Space’. It is also relevant to note the fact that as Safestore and Big Yellow have Whilst a cynical view might be that the SSA’s Surveys may, to some been able to arrange such finance demonstrates the interest which extent, be self-serving for the sector, this could not be said to be the case long term Investors have in the storage market and in the cash flow for the Royal Institute of British Architects (RIBA). generated by the service. The RIBA report states that existing research suggests that consumers The Survey results show that from 2006 the rents achieved in self- are right to be worried that new-build homes just are not big enough. storage have risen a cumulative 7.3% whilst rents in the Retail, Research found that residents in private homes did not have enough Industrial and Office sectors have all fallen by about 5%. space to store their possessions. 57% said there was not enough storage for their possessions. The Survey also shows average occupancy rates amongst mature facilities to have risen from 68% to 70% and up to 75% in London. The This trend in modern house building, whilst unfortunate for the residents Survey states that it is clear that the health of the storage sector does not involved, can only be good news for the self-storage industry as more depend on the volume of house transactions in the UK. Revenues have and more people turn to self-storage to solve this problem. continued to rise since 2007 (albeit more gradually) whereas house purchase numbers have effectively halved. With the apparent need for storage by ordinary households, plus the needs of small businesses, and even national concerns such as British Gas, Store First Limited is confident that its product will be in constant demand by the end-user. 4 Store First Ltd 2013 | Due Diligence
  • 4. Furthermore, such is Store First’s confidence in the product that it will Of course, the Investors are not obliged to rent out their storage pods. arrange to rent the pods from the Investor with a rental return guaranteed They are free to use the pods themselves (restrictions apply to SIPP for the first two years at 8% per year. The income which the Investor Investors) and whilst Store First is happy to supply a comprehensive enjoys, therefore, is earned from day one. management/letting service, each Investor is entirely free either to self-manage or employ any management agent of his choice. By The government’s decision to impose VAT on self-storage facilities has brought widespread consternation to the industry as a whole but is actually GOOD news for Store First Investors! doing so he would not incur any management or “arrangement” fee from Store First. Whilst the rental levels and facilities are important selling advantages for attracting tenants, the Investor also enjoys an advantage rarely afforded in this sort of investment. The Store First product is a solid tangible commercial property. It comes firmly within HMRC’s definition of what is suitable for SIPP The large players all derive an income from the rental of storage investment and carries with it the benefit of having its own registrable space which vastly exceeds the annual threshold requiring VAT title at the UK Land Registry. Each Investor will be able to visit his to be paid but under the Store First business model, for the vast storage centre, view his storage pod(s) and experience first hand, majority of Store First Investors, that threshold will not be reached. the facilities available. They will be able to do what he likes with the The current threshold of £77,000 as of January 2013, would mean storepods. They can rent them out, use them themself, sell them, that an individual Investor would need to own over £500,000 worth leave them empty and make whatever management arrangements of storepods to be required to charge VAT, and this assumes a 12% he wants. They will be truly in control of their investment product. return net of costs at current levels. Store First Investors already had the competitive edge by being able to rent out their storepods at substantially less than the leading players and even less than the national average, but when the VAT element is added Store First’s advantage becomes clear. According to the Survey the national average rent for 25 Sq/ft is £526.50 per annum whereas a Store First Investor can offer facilities equal to or superior to its competitors for £425.00 per annum and this is BEFORE the competitors have to add VAT. Once VAT is added at 20%, the national average figure based on the above example rises to £631.80 per annum whereas Store First stays at £425.00 per annum (subject to the VAT threshold limit not being exceeded). This makes Store First rentals a staggering 32% cheaper than the national average giving the Store First Investor what must surely be an unassailable market advantage over rival storage firms. But cheapness of rental is not the only selling point. The second is the very high fit-out specification that Store First has brought to its storage facilities and continues to improve. Store First offers its storage users perks and benefits which one would never normally have expected. These include: office facilities, catering facilities, conference rooms and free Wi-Fi as well as the facilities you would also expect such as manned reception areas, 24 hours security/access and supplies. The current generation of storage buildings will even be equipped with gyms. Store First is confident that these factors will make its facilities the natural choice for the storage end-user and in turn will provide healthy investment returns for its Investors. Store First Ltd 2013 | Due Diligence 5
  • 5. Our Locations... 1 2 3 4 5 6 7 8 11 9 10 Barnsley x1 Blackburn x3 Burnley x2 Ellesmere Port x1 Glasgow x1 Leeds x1 Liverpool x2 Rochdale x2 Preston x1 Wakefield x1 Store First sites under option: 11 Aberdeen 12 Bath 13 Birmingham 14 Bristol 15 Cardiff 16 Coventry 17 Durham 18 Edinburgh 19 Gloucester 20 Lancaster 21 Leicester 22 London 23 Manchester 24 Norwich 25 Watford 5 18 17 As of December 2012 20 3 2 9 6 10 8 1 23 7 4 21 24 13 16 19 25 15 14 12 22
  • 6. Further Market Analysis The annual survey reports large Self-Storage PLC’s have reported to their Investors a fast growing industry with great confidence for the future. Market Penetration Regional Market Penetration There is an estimated 815 Self-Storage Stores in the UK, giving the UK market 29.6m sqft letable space. The industry in the UK has a turnover of around £350m+ PA, with around 400 different operators, with over 2000 employees. Of the total number of facilities in the UK, 320 are held by large operators, 40% are controlled by the national players (10 or more stores) the remaining 60% are controlled by the smaller operators. Store First is one Midlands & Wales 14% of those national players with 15 centres and a further 10 in completion. In April 2012, Big Yellow announced it had arranged a £100m loan over a 15 year term. Furthermore in May 2012, Safestore announced the refinancing and increase of its facilities to £400m. Safestores comprehensive 400m refinancing replaces 385m pounds of debt that 14% 28% were due to expire in August 2017 with new facilities maturities staggered from 2016 to 2024 and over a blended all in cost of debt at 5.5% per annum. This demonstrates the interest long term Investors have in the industry and in the cash flow generated by the service. On the other hand, 23% Store First are in the privileged position to confirm they are 100% debt free from any loans. Northen England 23% & Scotland 35% The US has an average of 22.5 self-storage stores per one million people, the UK has an average of 13 Stores per one million people, the Netherlands have about 11 stores per million people and Denmark and Sweden have around 7 stores per million people. In comparison to the US, there is still an awful lot of growth to be seen across the UK and Europe. Rental growth throughout the industry in the UK has continued to rise since 2007. This shows that the market does not depend on the housing London 28% South 35% market due to the fact that revenues keep rising but house sales have fallen by half. Facts & Figures • Business customers are up 3% from 36% last year, to 39% now. • Business customers now stay an average of 61 weeks, previously 56 weeks. • All operators are confident that revenues will increase dramatically next year. • Average facility is £40k sq/ft, larger facilities are around £60k, Store First facilities would be classed as large facilities. • Occupancy levels are looking very healthy throughout the industry; they are up 2% on last year from 68% to 70%. In the north there has been an average of 4% increase. • Revenue has largely risen across the industry by over 17%. Information provided from the Self Storage Association Annual Survey 2012 Store First Ltd 2013 | Due Diligence 7
  • 7. The Store First Business Model The Store First business model guarantees we stand out from the crowd; our values, ethics and commitment have helped develop the business model to be the highest standard available within the industry. Store First Make a Difference Dedicated to continue to provide the very best infrastructure and support we are fast becoming an exemplary business that is the envy of our competitors. Store First have centres open and under construction in the following locations: Centurion Business Park, Blackburn x3 Empire Business Park, Burnley x2 Estuary Business Park, Liverpool x2 Crown Business Park, Rochdale x2 Ashroyd Business Park, Barnsley x1 Cheshire Oaks, Ellesmere Port x1 Millennium City Park, Preston x1 Freeway Park, Wakefield x1 Linwood Road, Glasgow x1 Leeds x1 Store First sites under option: Aberdeen, Bath, Birmingham, Bristol, Cardiff, Coventry, Durham, Edinburgh, Gloucester, Lancaster, Leicester, London, Manchester, Norwich and Watford. Store First are focused where levels of market penetration are lower and higher levels of growth are projected. Each facility is purpose built and will offer the following sizes of Storepods: 25 sq ft, 75 sq ft, 150 sq ft, 35 sq ft, 100 sq ft, 175 sq ft, 50 sq ft, 125 sq ft, 200 sq ft, (Some small quantities of varying sizes are produced within different Store First Sites but the above are the most popular sizes). The sites are located on vibrant office and commercial business parks, within easy access to motorway links and within short driving distance of major conurbations. All of the sites have maximum vision to large traffic flow from either motorways or large main roads. All centres are located in highly populated areas. Tenants pay one month’s rent as a deposit and one month’s rent up front. Rent is then collected monthly by direct debit or card payment. 8 Store First Ltd 2013 | Due Diligence Store First Liverpool Centre
  • 8. Store First Differentiators The Investment Opportunity There are a number of differentiators in the market for end users Investors purchase a long-leasehold (approx. 250 years that separate Store First from their competition: depending on the site) on a storage pod, then may enter into a 6 year agreement to sub-let their Storepods to Store First Limited. Store First Management Limited will then sublet the storepod(s), under licence, to end users. All of the sites will have office facilities, breakout areas, Investors receive a discount of 25% off current RICS commercial packaging facilities, van hire, goods pick up service, forklift • Store First offer their storage space at least 32% cheaper than the national average. • property valuations of their self-storage pod(s). truck facility and reception areas. • Every site has 24 hour digital CCTV and a state of the art alarm system installed. Coded electric gates, perimeter security fencing, smoke detectors and fire alarms are fitted Summary terms of agreement: • guaranteed for the first two years, predicted to rise to 10% in as standard to protect customer’s belongings. • Tenants have the use of a PO Box Address along with private meeting rooms, office space, free Wi-Fi, and in and out bound mail services - Free of charge. years 3 and 4 and 12 % in years 5 and 6. Points to note • • Risk assessments are conducted in conjunction with the fire Store First pay Investors a fixed rental return of 8% Investors can choose to exit the lease and opt for a variable rate of return instead. service and local authorities. • Store First have partnered with Allianz insurance to provide cover for tenants’ contents. Investment Levels Investment levels start at £3,750 for 25 Sq/ft. As a commercial This amounts to a comprehensive service at a lower cost than their competitors which appeals to private individuals and small business. property investment, Store First has been accepted by major SIPP providers, and in 2012 over £68m worth of sales have already been processed. The average investment now excceds £60k per client. Price Comparisons All of the below are prices per week for storage space in the North West and are correct as of December 2012: Size (sq ft) Store First Lok’n Store Big Yellow SafeStore P/W P/W P/W P/W 25 £8.17 £16.00 +VAT £19.80 +VAT £23.70 +VAT 35 £12.00 £19.00 +VAT £28.20 +VAT £28.80 +VAT 50 £17.00 £26.00 +VAT £39.30 +VAT £36.60 +VAT 75 £25.00 £34.00 +VAT £48.60 +VAT £47.40 +VAT 100 £33.00 £40.00 +VAT £57.90 +VAT £58.80 +VAT 125 £41.00 £50.00 +VAT £69.00 +VAT £69.00 +VAT 150 £49.00 £60.00 +VAT £72.00 +VAT £82.00 +VAT 200 £66.00 £80.00 +VAT £87.00 +VAT £102.00 +VAT Totals 760 £251.17 £325.00 +VAT £421.80 +VAT £448.30 +VAT Store First are more cost effective by: 22% +VAT 40% +VAT 44% +VAT The national average rental rate according to the Self Storage Association 2012 Annual Survey is £10.13 per 25 sq/ft per week (£526.50 per annum). These figures rise to £12.16 per week and £631.80 per annum when VAT is added. It can be seen therefore that Store First figures of £8.17 per week and £425 per annum show a substantial financial advantage over its competitors. Store First Ltd 2013 | Due Diligence 9
  • 9. Return on Investment The following examples are for illustration purposes and are based on the minimum initial investment of £3,750. Our typical investment amount now exceeds £60,000 per client. Income Initial Investment £3,750 Year 1 @ 8% £300 Year 2 @ 8% £300 Year 3 @ 10% £385 Year 4 @ 10% £385 Year 5 onwards @ 12% £470 *All figures are NET of costs. Capital Growth The rent per square foot paid to Investors by Store First Management Limited is anticipated to grow from gross rents of £17 per Sq/ft in years 1&2, to £21 per Sq/ft in years 3&4, to £25 per Sq/ft in years 5&6. Based on the Capital Value being 8.8 times rental yield in years 3&4 the Storepod will be worth £4,620 and in years 5&6 £5,500. Income Return This gives a forecast NET income return of £2,310 over 6 years, or 61%. Store First Limited plan to have all of their sites at 80% occupancy within two years, giving them revenue from three income streams: • Service charges • Management charges • Sales of other products such as packaging, gloves, tape and boxes. Sales of these products can contribute as much as 25% of the total revenue of a storage site. This gives Store First a large margin of comfort to pay Storepod owners their fixed rental payments and the fact that the agreement between Store First Limited and the Storepod owners contains upwards only rental reviews is an indication of their confidence in their business model. *Year 1 & 2 are fixed, years 3 onwards are forecast returns and depend whether the lease continues, returns could vary. 10 Store First Ltd 2013 | Due Diligence Store First Blackburn Centre
  • 10. Exit Routes Security for the Investor This investment has a flexible exit achieved by sale of the • Storepod(s). Store First Limited will help market your Storepod(s). There are three possible markets: Resale to another Investor • A Storepod with a proven rental track record will be an attractive policy from Allianz Insurance a subsidiary of Lloyds of London. • • This is a UK investment covered by UK regulations and UK law. • The rental returns of 8% NET of costs are guaranteed for the first two years. • • Many tenants who let the Storepods on long term deals will The property is registrable in the Investor’s name on a single title deed at the UK Land Registry. investment for other Investors looking to purchase income. Resale to owner occupiers The buildings are covered by a fully comprehensive insurance In a worst case scenario, if Store First or Store First Management were to cease trading, the Investor would still be the owner of the Storepod(s) – a valuable asset. The Investor’s rights to access and use the Storepod(s) would still continue. welcome the opportunity to purchase rather than rent their Storepod as this will reduce their overheads, secure an appreciating asset for their business and bring tax benefits. Buy-Back • In year 5, Investors may ask Store First to buy the Storepod(s) back off the Investor for the original price paid within the following 5 years (conditions apply). • If the Investor is a SIPP and the beneficiary of the SIPP dies before year 5 then the SIPP may ask Store First to buy back the Storepod(s). (conditions apply). Responsibilities and Liabilities Store First Management Limited it is responsible for: • Refurbishment • Ongoing maintenance and upkeep • Steps to prevent any theft, vandalism or criminal damage • Utility bills • Insurance • Contracting with the end users • Servicing the end users • Collection of rent and collection of bad debt • Marketing the facilities Tenants must not use the Storepods for any illegal activity. Store First Management Limited is responsible to ensure reasonable steps are taken to prevent illegal activity. Investors are responsible for business rates, however at the moment it is believed that the storepods rateable value is currently well below the threshold where they become liable for business rates. Rating revaluations are undertaken on a five yearly basis and the last revaluation came into effect on April 1 2010. More details can be found on: www.businesslink.gov.uk Store First Ltd 2013 | Due Diligence 11
  • 11. SIPP Compliance As a commercial property investment Store First is SIPP compliant and accepted by major SIPP providers. SIPP Investment Her Majesty’s Revenue & Customs in the UK states certain types of (5) The Treasury may by order provide that arrangements do not investment which are suitable for inclusion in self-invested pension amount to a collective investment scheme:- plans (SIPPs). Immovable commercial property containing no (a) in specified circumstances; or residential element is suitable for SIPP investment. The storage pods are immovable commercial property containing no element of residence. In 2012 £68 million’s worth of storage units have already been acquired from Store First Limited by SIPPs operating out of several different SIPP providers. (b) if the arrangements fall within a specified category of arrangement. Each Investor’s investment exists independently of other Investors’ investments. There is no interdependency imposed on Investors. Each has its own Title Document. There is no pooling of Investors’ investments and there is no imposition of an overall management structure on the storepods. The documentation of the set-up has been submitted to Legal Counsel for an opinion as to whether it amounts to an unregulated collective investment scheme. Counsel has confirmed that the documented set-up neither is, nor forms part of, such a scheme. Markets Act 2000 Sometimes the question crops up: is this an unregulated collective investment scheme? This is governed by the Financial Service and Costs or Deductions Investors pay all of their costs out of the rental income they receive. Sections 235 of the Act states:- 235. Un-tenanted Charges (1) In this Part “collective investment scheme” means any When the Storepod(s) is not tenanted the owner is responsible for arrangements with respect to property of any description, including a small ground rent based on the size of the unit. Ground rent is money, the purpose or effect of which is to enable persons taking payable annually. part in the arrangements (whether by becoming owners of the property or any part of it or otherwise) to participate in or receive profits or income arising from the acquisition, holding, management or disposal of the property or sums paid out of such profits or income. (2) The arrangements must be such that the persons who are to participate (“participants”) do not have day-to-day control over the management of the property, whether or not they have the right to be Tenanted Charges When the Investor chooses to employ Store First Management Limited as manager the Investor is responsible for an additional 15% management charge. A service charge of £1.95 per Sq/ft is also payable. These will be deducted from the monthly rental payments. consulted or to give directions. Note that if Investors find and service their own tenants for their (3) The arrangements must also have either or both of the following Storepod(s), the 15% management charge does not apply. characteristics:(a) the contributions of the participants and the profits or income out of which payments are to be made to them are pooled; (b) the property is managed as a whole by or on behalf of the operator of the scheme. (4) If arrangements provide for such pooling as is mentioned in subsection 3a in relation to separate parts of the property, the arrangements are not to be regarded as constituting a single collective investment scheme unless the participants are entitled to exchange rights in one part for rights in another. 12 Store First Ltd 2013 | Due Diligence All of the returns that have been quoted in the marketing literature are net of these charges.
  • 12. Table of Costs and Revenues Property Type (Store First Ltd) Size Sq/Ft (per Storepod) Sale Price Rental Income Ground Rental Management Fee Service Charge Net Rental Return (per Storepod) (£17 per Sq/Ft) (per annum) (15% per annum) (£1.95 per Sq/Ft) (8% for Years 1&2) Storepod 25 £3,750 £425 £12.50 £63.75 £48.75 £300.00 Storepod 35 £5,250 £595 £17.50 £89.25 £68.25 £420.00 Storepod 50 £7,500 £850 £25.00 £127.50 £97.50 £600.00 Storepod 75 £11,250 £1,275 £37.50 £191.25 £146.25 £900.00 Storepod 100 £15,000 £1,700 £50.00 £255.00 £195.00 £1,200.00 Storepod 125 £18,750 £2,125 £62.50 £318.75 £243.75 £1,500.00 Storepod 150 £22,500 £2,550 £75.00 £382.50 £292.50 £1,800.00 Storepod 175 £26,250 £2,975 £87.50 £446.25 £341.25 £2,100.00 Storepod 200 £30,000 £3,400 £100.00 £510.00 £390.00 £2,400.00 Store First Ltd General Sizes Sale Price Gross Income Cost once let Cost once let Cost once let Net Income *(based on years 1&2 @ 8%, full details are in the sales brochure) Store First Ltd 2013 | Due Diligence 13
  • 13. Purchase Process Cash Investors A client completing a cash investment pays a deposit of 10%. SIPP Investors No deposit is required. Prospective Investors will receive full details of the purchase and reservation form prior to completion. Upon completion, a contract pack will be sent outlining confirmation of the purchase along with important contact numbers for future reference. Use of Funds Investor’s funds are transferred on completion and are used purely to purchase the asset. They are not used to fund other activities or go to any third parties. Solicitors Store First’s preferred solicitor for Investors is The Hetherington Partnership Solicitors. They have completed many sales of Storepods and as they are familiar with the product they are quick and efficient. Their charge is £400+VAT+services and disbursements per contract (note that multiple Storepods can be purchased on one contract, so this represents excellent value). Charges may be higher for overseas Investor. Margaret Hetherington The Hetherington Partnership Solicitors 32 Market Street Hoylake Wirral Merseyside CH47 2AF Tel +44 (0)151 632 3411 14 Store First Ltd 2013 | Due Diligence Store First Burnley Centre
  • 14. Termination and Early Exit The Title Document There is no fixed term for the investment. The Investor may sell at Each Investor will receive a document evidencing its title to the storage any time. pod(s) they are buying. This will usually be in the form of a long lease of 250 years (approx.) registrable at the UK Land Registry. All Investors may ask Store First Limited to buy back the Storepod(s) after 5 years. This document will contain a full description of the storage pod(s) and the Investor’s rights and responsibilities. If Store First Limited went If the Investor is a SIPP and the beneficiary of the SIPP dies within into liquidation after the sale to the Investor had been completed, the the first 5 years, the SIPP may ask Store First Limited to buy back Investor’s ownership of the storage pod(s) it has purchased would on death. remain intact. The Title Document would remain valid. The Investor’s right to access and use the storage pod(s) would remain valid. The lease-back to Store First Management Limited (if taken up) is for 6 years but can be broken by either the Investor or Store First after 2 The Investor is free to sell, mortgage and rent out the storage pod(s) years or after 4 years. (or employ them for its own use, subject to the legal status of the Investor) as it thinks fit. If the Investor has required Store First Limited The Investor is free to sell their Storepod(s) to a third party even to take a lease back then the Investor can sell with the benefit of that though the 6 year lease may still be running. The buyer simply takes lease. The ownership of the storage pod(s) can be passed down to on the benefit of what remains of the lease. future generations subject to the status of the Investor. Legal Considerations, Ownership and Regulations Upon completion the Investor will own the chosen Storepod Property. The Investor will have a single title deed in his name registrable at the Land Registry. Store First’s solicitors will complete the purchase and liaise directly with the Investor or their solicitor. Multiple Storepods can be purchased using one Land Registry title deed to save on completion costs. The Contract The contract is governed by UK Law and is enforceable in the courts The Lease Back The Investor can insist that Store First Limited takes a lease of the storage pod(s) (via Store First Management Limited). This guarantees rent for the first two years at a return rate of 8%. The Lease lasts 6 years. Both the Investor and Store First Limited can call for the lease to be ended on the second and fourth anniversaries. The Buy-Back Option The Investor may ask Store First Limited to buy back the storage pod(s) after five years (subject to conditions). If Store First Limited does so it will pay to the Investor the same price as the Investor paid. of England and Wales. The Re-Sale Option It legally binds Store First Limited to sell to the Investor the Storepods The Investor may ask Store First Limited to sell their Storage pod(s)on they are buying by way of long-lease. It documents the Investor’s right to call for Store First Limited to take a lease back (as Store First Management Limited) if the Investor wishes. their behalf at any time (subject to a 5% resale fee). Store First Limited will market the Storage pod(s) at a minimum 25% above the initial purchase price to potential owner occupiers, business storage users and other Investors. Many storage pod resales have already taken place giving a minimum 25% gross profit back to the Investor. Management/Letting The Investor is entirely free to choose its own manager or manage the Storepod(s) themselves. Store First Ltd 2013 | Due Diligence 15
  • 15. Ownership Structure Store First Limited Owns the Freehold to the site Investor Purchases the storepod on a long leasehold (typically 250 years) from Store First Limited Store First Management Limited Manage the Storepod from the Investor on an initial 6 year lease, and rent it out to end users Disclaimer Tax Considerations Store First are not authorised to give investment/tax advice and you The rental yield and capital gains should be treated the same as should seek independent financial and legal advice on all information any other commercial property investment however everybody’s tax included in this document prior to making any investment decision. situation is unique and it is recommended that Investors seek their All forecasts are based on historical performance and are purely own independent expert advice on taxation. indicative. The value of your property may rise or fall. No guarantees as to future performance in respect of income or capital growth are given either expressly or by implication and nothing expressed or implied should be taken as a forecast of future performance. This is not an offer to participate in a collective investment scheme as defined in the Financial Services and Markets Act 2000 (section 235) and as such buyers have no access to statutory or regulatory protections including the Financial Ombudsman Service and the Financial Services Compensation Scheme. Store First is not regulated by the FSA and is not authorised to offer advice to the general public concerning any regulated or unregulated investment. Although every care has been taken to make sure that the information in this brochure is accurate, Store First Limited cannot accept any responsibility for mistakes or omissions. You should take your own professional advice before taking or refraining from any action based on the contents of this brochure which are only intended as a general outline to the matters referred to in it. All content is under copyright and remains the property of Store First Limited unless otherwise agreed. Storepod is a copyrighted product of Store First Limited. Investor Payments Investors will receive their rental yield payments paid directly into their bank account or SIPP by direct debit. 16 Store First Ltd 2013 | Due Diligence
  • 16. FAQs What is my exit route? There are a number of potential exit routes. One great advantage of Storepods is that there are no restrictions on sale. They can be sold on the open market. Subject to the Investor’s SIPP’s rules, one exit is simply to sell some or all of the storage pods. This route can be made more secure by using Store First Limited’s BuyBack scheme. After owning the Storepod(s) for 5 years the Investor can ask Store First Limited to buy-back at the original purchase price. If the Investor is a SIPP and if the SIPP’s beneficiary dies then the death of the SIPP beneficiary can also trigger this buy-back option. Conditions apply and full details are set out in the Buy Back Agreement. Is there a real market in the sale of Storepods? Store First Limited has now been trading for over 2 years and has already bought back and resold on a voluntary basis a number of Storepods. Am I tied to using a particular manager? No. The Investor can self-manage or appoint their own. There are no financial penalties or charges for doing so. What if the manager/owner of the site goes bust? What happens to my pod(s)? The potential insolvency of the site manager or the site owner does not end the Investor’s ownership of their Storepod(s). They still have full access to them for rental or self-use under the terms of the lease. They still own the lease and still own the Storepod(s), a valuable asset. Am I obliged to rent out my Storepod(s)? No. If the Investor is a SIPP then rules apply which affect persons connected to the SIPP using the Storepods and the SIPP provider will elaborate on these but subject to those rules Store First Limited imposes no obligation on the Investor as to how the Storepod(s) are to be used. How do I know that I will receive my promised returns? Store First Limited sets aside the first 2 years’ rent for every Storepod sold (assuming the Investor wants to take advantage of the lease- Store First Rochdale Centre back arrangement). What testing has there been to prove that Store First Limited’s forecasted returns are likely to be accurate? The beauty of the Store First model is its simplicity. The return is not dependent on external factors (such as the performance of the How do I know that Store First Limited owns its sites free of mortgage? This can be verified quite simply by the Land Registry. Each site has its own Land Registry title number. A search at the Land Registry will reveal no mortgage registered against the relevant site. company or a third party) as would be the case of investing in the Stock Exchange. The return is simply the rent. Store First Ltd 2013 | Due Diligence 17
  • 17.
  • 18. Company Details: Store First Limited Business First Centre Empire Way Burnley Lancashire United Kingdom BB12 6HH Company No. 07463355 Investment Telephone: +44 (0)1282 330 330 info@storefirst.co.uk www.storefirst.co.uk Store First Limited’s intention is to build the company to be one of the top players in the UK self-storage market by using a similar blueprint as many other large PLC self-storage companies, but with an improved business model and aggressive profit driven marketing strategy. Store First offer flexible and affordable storage solutions for both domestic and commercial clients. Example target markets include down sizing and expanding companies that need more space and private individuals who are moving home and need a short-term storage package. Store First Management Limited Business First Centre Empire Way Burnley Lancashire United Kingdom BB12 6HH Company No. 07160642 Rental Telephone: 0800 84 99 777 info@storefirst.com www.storefirst.com Store First Management Limited is the letting agent and site operator for Store First Limited’s Storepods. Store First Management is responsible for the marketing and letting of the Storepods, ensuring that they are maintained and servicing the tenants. Store First Ltd 2013 | Due Diligence 19
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  • 21. Notes… 22 Store First Ltd 2013 | Due Diligence