1. iSolutions
Innovative human resources for today and tomorrow
Human Resources Consulting Practice
CHICAGO | NEW YORK

2. State of business…
Your company’s competitive edge is most likely gained not
through its products and services, but its human capital.
Fact is employees drive your business through a myriad of complex
processes. Their efficiency, productivity and performance impacts
business outcomes. Consider why companies with a great products under
perform in the marketplace.
Major trends impacting business today
 Increasing health care costs and mandates
 Greater use of outsourcing and off shoring
 Employees’ demand for work/life balance
 Increased production, delivery and consumer costs
 Advancement of technology and vulnerability to threat
 Retiring baby boomers’ impact on talent pool
 Identity theft and privacy concerns
 Reduced workforce with static or increased productivity demands
 Regulatory oversight and compliance enforcement changes
 Increased competition
Business Imperatives – Key to success
o Attract, engage and retain employees aligning them with business goals.
o Align key talent management practices such as performance management, career
development and succession planning with Employee Value Proposition (“EVP”).
o Manage and control employment and labor costs.
How is your organization positioned to address these major trends?
At iSolutions we have the experience to ensure your organization is
prepared to respond to these trends and be competitive in its market.

3. Who we are…
iSolutions, founded in 1995, provides innovative strategic solutions in most
functional areas of human resources within diverse industries. We understand
the complexities and unique challenges that confront businesses today and seek to
improve operational effectiveness and performance by offering scalable solutions.
Christopher Wilson, Managing Director hosts more than 25 years o business experience –
more than 20 of which includes progressive HR experience and accountability. He has held key
roles with Prudential Insurance, Saks Fifth Avenue and Estee Lauder Companies and served in
interim roles up to V.P. level. He holds a M.S. in Industrial Labor Relations from Cornell University.
Christopher is an active member of numerous professional associations. In 2009 he was recognized
by Cambridge Society’s Who’s-Who in Business for his contributions in business.
We have a strategic alliance with Dunn Corporation – an industry leader in
unemployment cost control. Together we are a trusted source for business
solutions across a broad spectrum of HR needs through our revolutionary
Employment Lifecycle Management ™ process.
We offer experience that counts in…
Training & Development We can develop a variety of curricula to develop your talent and
leadership to ensure they are equipped to meet the performance needs.
 Talent Management Sourcing, placement and helping you retain desired talent ensures
significant return on your talent acquisition and having the right resources in place .
 Business Leadership Have you considered how process impacts performance and drive outcomes?
We evaluate existing processes, implement best practices and align human capital with your strategy.
 Employee & Labor Relations Let us objectively and skillfully facilitate your dispute resolution,
investigations and provide representation in local, state and federal labor and employment matters. Our
record speaks for itself.
o Benefits Analysis, Planning & Administration Plan design, amendments or gaining a
competitive edge – we can help. We can also deliver supplemental benefit programs at no cost to you.
Because iSolutions is a multi-disciplinary human resources and business
consultancy we can address many of your organization’s human capital needs
on a broader spectrum. Our Business Partners are professionals who posses the
knowledge, ability and experience to do so.

4. Our accomplishments…
At iSolutions we are proud of our ability to address our clients’ needs – adding value
to their organization and improving its performance. With more than 18 years
of experience we believe our past performance is an indicator of your
organization’s future results!
Some of our achievements…
 Reduced health care expense
by $1.3 M in one year
 Performance management initiatives
resulted in internal acquisition of
52% of management talent
 Leadership development resulted in
60% increase promotion rate
 Reduced project life cycle and operating expense approximately
38% and 22%, respectively
 Obtained 100% favorable rulings in 25 EEOC cases over a 2 year period.
 Improved team performance and reduced patient complaints 25%
 Created outplacement services for diverse employee populations reducing
RTW time.
 Delivered redesigned benefit plans resulting in increased employee benefits
with reduced client costs.
Let us add your organization’s achievements to ours!

5. Training & Development
Now more than ever the competitive edge is achieved not through services or
products, but a company’s ability to manage and utilize the knowledge and
skills of its people.
Training has the potential to penetrate every aspect of the business cycle. It
transforms knowledge, skills and ability into performance. iSolutions training
approach is based on competency development.
Our process involves
• Identifying the strategy and business goals
• Evaluating the essential job skills
• Determining the current performance
• Assessing skills gaps and learning methodologies
• Implementing and facilitating curricula
• Feedback, assessment, measurement and follow up
Our training process works! It facilitates learning, engagement,
development, and improved performance. We focus on improving
performance of employees by helping them better understand their role and
overcoming barriers. Your employees will be better equipped to meet the
expectations and become “value contributors” within the organization.

6. Performance Management
Key Research findings These factors directly impact
performance and business
outcomes.
Key indicator of failure for young
executives is their inability to develop iSolutions goes beyond performance
empathy (Goleman and Boyatzis) appraisals. Our results enable
employees’ understanding of the
organization’s goals, key strategies
Key factors in retaining high quality
and align their performance in order
employees (Gartner Group)
to achieve the desired business
outcomes,
- Favorable relationship with supervisors
- Opportunities to develop and grow
We do this by…
Coaching generated 69% • Clarifying causes of behavior
improvements in retention, cost • Developing competencies
savings, productivity and work output. • Demonstrate more effective skills
Initial investment is recaptured 5.7 • Improve performance and communication
times through performance • Enhance leadership capability
improvement (Metrix Global) • Support succession planning
Our Value Proposition Our multi-step performance
management process focuses on
• Capability and authority to rapidly competencies. We rely upon
make the best decisions. comprehensive assessments with 360-
• Ability to access resources to manage degree feedback, IDPs, coaching,
activity with limited management action learning with measurement and
interference. follow up.

7. Employee & Labor Relations
Many companies similar to yours pay thousands of dollars – sometimes millions
– in legal expenses, fines and settlements due to oversights in compliance and other
day-to-day issues involving
- Labor union grievance - Refusal to hire
- State Human Rights complaints - Wrongful termination
- EEOC Charges - Age discrimination
- Title VII - Civil Rights discrimination
- DOL charges - Workplace safety
- Sexual harassment and hostile work - ADA, FMLA, PWA charges
environment
If you have ever dealt with any of these issues you know how costly and detrimental
they can be to your business. No previous charge could mean the issues simply has not
surfaced! You can save time and high legal costs by engaging iSolutions.
Our services include
 Training focused on risk mitigation
 Investigation and response
 Labor and management forums
 Employee and HR policy manuals
 Extensive legal representation (1)
 Employee incentive programs
 Collective bargaining
 Dispute resolution
iSolutions works with organizations in managing employee
relations activities through a variety of proactive measures . We
can evaluate, develop and communicate policies that will ensure your
organization’s compliance with prevailing rules and regulations.
Additionally we can provide updates when changes occur.
(1) Legal services are provided through and billed by our Business Partners who are licensed attorneys admitted to the State’s bar association.

8. Talent Management
It is widely agreed the average cost of a bad hire is generally
between 1 to 3 ½ times the annual salary – Can your
organization afford this?
Employers and employees are generally in alignment with what attracts employees
to an organization. This usually includes
 Responsibilities and type of work
 Organizational culture
 Employer reputation and branding
 Work and life balances
 Total rewards package
 Career development
 Ability to develop and acquire skills
 Opportunities for advancement
 Leadership
A reduction in workforce, don’t have the resources for additional staffing, new start
up or newly merged - let us show you how to leverage your human
capital to meet the needs of your business without sacrificing those of your
customers. We can even devise an effective recruiting tool to help track even non-
hired but highly qualified candidates.
iSolutions will partner with your organization to analyze, plan and meet its staffing
needs. We can even work with you to effectively acquire and manage talent – all in
a timely and cost effective manner while ensuring increased performance and
retention.

9. Benefits Analysis, Planning &
Administration
Most employers recognize the value of providing a comprehensive benefit
package to attract, reward and retain employees. However, with all of the
competition amongst vendors, changes, administrative burdens, regulatory
compliance and costs the undertaking can be difficult. At iSolutions we can help
you navigate through the complex maze of options and help you meet your
objectives.
Our services include…
 Analyze your business and employees needs based upon demographics and key metrics
 Consider generational needs and values in attracting, rewarding and retaining employees
 Use our experience to survey vendors finding the best fit for your organization
 Prepare extensive plan design, adoption, amendments and terminations
 Provide up to date plan documents and annual disclosures
 Advise Trustees on the complex regulatory and fiduciary requirements
 Facilitate benefit committees
 Manage vendor relationships and analytics
With our assistance your company can provide a wide range of benefits that are
cost effective to you and your employees making them contributory, non-
contributory or blended.
- Health & welfare benefits - Flexible Spending Accounts
- Supplemental benefits - Disability plans
- Retirement plans - Wellness, fitness and nutritional plans
- Simplified retirement plans for small - Time and Leave
businesses - Legal & Identity Theft protection
The fact is very often one’s employment decision is based heavily upon the benefits
offered through an employer. Our goal is to give your business a
competitive edge and position it as an employer of choice.

10. Employment Lifecycle Management™
Through our alliance with Dunn Corporation and other business partners we
are able to deliver an extensive suite of services that encompasses the full
employment lifecycle. With ELM, services are customized and delivered
according to your needs. Systems and processes are designed around the way
you want to run your business unlike offerings by PEOs.
Some of the services offered through ELM ™
- Unemployment Cost Control - Retroactive Payroll Tax Recovery
- Employer Self-Service Background Checks - Pay Cards
- Integrated Payroll Process - Employee Self-Service
If saving time, valuable resources and money while gaining the competitive
edge and best in class services are important to you, we are sure you’ll immediately
see the value in our ELM™

11. Contact information
For more information please contact us today. We
welcome the opportunity to provide you with a complementary
consultation and a free business report.
Chicago | New York
646.308.1277
www.isolllc.com