19. Blue Canvas
• SaaS Payroll Service Bureau
• Joint venture between Protegra and IBEX Payroll
• Everest Platform
- Employee management, scheduling and payroll
- Time and Attendance under development
• Platform operations and ongoing maintenance
20. Why Outsource?
• Lack of expertise
• Time
• Infrastructure cost is prohibitive
- Data center build costs
- Ongoing costs
• Disaster Planning
- Physical location
- Redundancy
21. Our evaluation criteria
• Location, location, location
- Canada
• SLA
• Ease of scalability
- We were starting small and needed something cost-effective but
that could grow to meet high demand
- Developed to scale both up and out and the infrastructure needs
to allow this
• Long-term Value
• Ease of dealing with the provider
• Maintenance options
• Secure
22. Options
• Shared Servers
- It’s payroll and we don’t like the risk
- SLA is hard to manage
• Dedicated Servers hosted in a Data Center
- Don’t want to manage the contracts and the maintenance of the
physical devices
- SLA is hard to manage
• Virtual Cloud based
- Virtual servers
- No concept of the hardware you’re running on
- Possibly shared at the iron level but still secure
- Operating System licenses included
- Somebody else worries about the SLA
23. RackForce met all the requirements
- Kelowna, Toronto
- Started with an option called DDS, moved to DDS-E as our
needs grew
• DDS-E SLA is better – four 9s
• Convinced our DBA to go virtual on the database server with DDS-E
• Dedicated resources on our database server
- Easy to deal with
• Great technical support
• Managing the environments is simple
• Support site, ticket management
• Maintenance is easy
- Secure
• Physically
- Reliable
• People
• Infrastructure
24. Benefits to Blue Canvas
• We can offer an SLA to our customers that matches the
SLA of our provider
• Cost is very low relative to everything else
- RackForce fees are less than 2% of our overall operations costs
• We get on-demand scalability
• Knowledgeable staff
• Future growth and capabilities
- Possible use of the data center in Toronto as a DR failover site
- Possible use of the data center in Toronto for additional capacity
• Sleep
48. The Cloud and the Software Developer
Why you need to partner with a Cloud Service
Provider (CSP) and how to choose the right one(s).
An Animated Whiteboard Session With:
Brian Fry
CMO
bfry@rackforce.com
250-448-2226
Hybrid Cloud and Hosting