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Clothing the Emperor
10 Questions to Ask When Developing A Social www.idfive.com Strategy
                    225 e. redwood street baltimore, md 21202 410.837.5555 Media
2




                                                                        What are
                                                                      you trying to
                                                                      accomplish?


    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
3




Success Metrics

    ๏ Traffic
    ๏ Leads
    ๏ Conversions
    ๏ Engagement
    ๏ Awareness
    ๏ Being cool


                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
4




ROI   = Success Metric / Money Spent




       225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
5




    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
5


$5,000 spent
             =$5/click
1,000 clicks




              225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
5


$5,000 spent
             =$5/click
1,000 clicks
1,000 clicks =10% conversion to leads =$50/lead
100 emails




              225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
5


$5,000 spent
             =$5/click
1,000 clicks
1,000 clicks =10% conversion to leads =$50/lead
100 emails
100 emails =5% conversion to sales                                                   =$1,000/sale
5 purchases




              225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
5


$5,000 spent
             =$5/click
1,000 clicks
1,000 clicks =10% conversion to leads =$50/lead
100 emails
100 emails =5% conversion to sales                                                   =$1,000/sale
5 purchases




    ROI= $1,000/sale
              225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
6




                                                                           Rick Page




    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
6




    Hope is not a strategy.
                                                                                Rick Page




         225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
7
                                               Why Social Media?




    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
8




Why?

    ๏ Where’s your audience?
    ๏ Do you want to build stronger relationships?
    ๏ Do you just want to be on the bandwagon?
    ๏ Do we fill a niche that’s not filled anywhere else?
    ๏ Do you do something better?


                      225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
9




    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
10




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
11




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
12




 What kind of social media will best help
        you achieve your goals?
           225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
13




Uses of Social Media
                                                         Person-to-Person Relationships
 ๏ Networking                                            Organizing
 ๏ Publishing                                            Sharing Experiences
                                                         Discussions
 ๏ News                                                  Gathering & Distributing Information
 ๏ Collaboration                                         Creating “Buzz”
                                                         Communicating Experience
 ๏ Media Sharing                                         Collaborating on Projects
 ๏ Reviews/Opinions/                                     Influencing Choices
     Directories                                         Providing Guidance
                                                         Fostering Common Interests
 ๏ Organizing                                            Raising Awareness
 ๏ Virtual Worlds                                        Raising Money
                    225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
Are you prepared to give up control of your
14

         brand...even a little bit?




            225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
15




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
16




                                   brand




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
16




          Company                  brand            Customers




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
17




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
17




     Brands are collaborations.



           225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
18
 How do you plan to get people to visit?




           225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
19




                       Not very likely




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
20




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
21
  Who is going to be responsible for
maintaining your social media presence?




          225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
22




            Roadkill painting syndrome



     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
23




Tips on staffing

 ๏ Make it part of the job description
 ๏ Provide clear evaluation criteria
 ๏ Expect autonomy
 ๏ Recognize the new workload
 ๏ Integrate with communications: it’s not a technical position


                   225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
24




            Do you have the resources?
     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
25




Costs

 ๏ Content creation on a regular basis
 ๏ Setting up site
 ๏ Monitoring
 ๏ Reporting
 ๏ Opportunity cost
 ๏ Production


                     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
26
 How does social media fit into a larger
 marketing/communications strategy?




          225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
27




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
28




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
29
What constitutes success?




          225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
30




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
31




     What are you going to do less of if you
      commit resources to social media?
               225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
32




     225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
33




Let’s talk!
sean.carton@idfive.com




                225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com

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Clothing The Emperor: 10 Questions To Ask Yourself When Developing A Social Media Strategy

  • 1. 1 Clothing the Emperor 10 Questions to Ask When Developing A Social www.idfive.com Strategy 225 e. redwood street baltimore, md 21202 410.837.5555 Media
  • 2. 2 What are you trying to accomplish? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 3. 3 Success Metrics ๏ Traffic ๏ Leads ๏ Conversions ๏ Engagement ๏ Awareness ๏ Being cool 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 4. 4 ROI = Success Metric / Money Spent 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 5. 5 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 6. 5 $5,000 spent =$5/click 1,000 clicks 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 7. 5 $5,000 spent =$5/click 1,000 clicks 1,000 clicks =10% conversion to leads =$50/lead 100 emails 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 8. 5 $5,000 spent =$5/click 1,000 clicks 1,000 clicks =10% conversion to leads =$50/lead 100 emails 100 emails =5% conversion to sales =$1,000/sale 5 purchases 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 9. 5 $5,000 spent =$5/click 1,000 clicks 1,000 clicks =10% conversion to leads =$50/lead 100 emails 100 emails =5% conversion to sales =$1,000/sale 5 purchases ROI= $1,000/sale 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 10. 6 Rick Page 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 11. 6 Hope is not a strategy. Rick Page 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 12. 7 Why Social Media? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 13. 8 Why? ๏ Where’s your audience? ๏ Do you want to build stronger relationships? ๏ Do you just want to be on the bandwagon? ๏ Do we fill a niche that’s not filled anywhere else? ๏ Do you do something better? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 14. 9 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 15. 10 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 16. 11 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 17. 12 What kind of social media will best help you achieve your goals? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 18. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 19. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 20. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 21. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 22. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 23. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 24. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 25. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 26. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 27. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 28. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 29. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 30. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 31. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 32. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 33. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 34. 13 Uses of Social Media Person-to-Person Relationships ๏ Networking Organizing ๏ Publishing Sharing Experiences Discussions ๏ News Gathering & Distributing Information ๏ Collaboration Creating “Buzz” Communicating Experience ๏ Media Sharing Collaborating on Projects ๏ Reviews/Opinions/ Influencing Choices Directories Providing Guidance Fostering Common Interests ๏ Organizing Raising Awareness ๏ Virtual Worlds Raising Money 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 35. Are you prepared to give up control of your 14 brand...even a little bit? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 36. 15 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 37. 16 brand 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 38. 16 Company brand Customers 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 39. 17 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 40. 17 Brands are collaborations. 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 41. 18 How do you plan to get people to visit? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 42. 19 Not very likely 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 43. 20 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 44. 21 Who is going to be responsible for maintaining your social media presence? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 45. 22 Roadkill painting syndrome 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 46. 23 Tips on staffing ๏ Make it part of the job description ๏ Provide clear evaluation criteria ๏ Expect autonomy ๏ Recognize the new workload ๏ Integrate with communications: it’s not a technical position 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 47. 24 Do you have the resources? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 48. 25 Costs ๏ Content creation on a regular basis ๏ Setting up site ๏ Monitoring ๏ Reporting ๏ Opportunity cost ๏ Production 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 49. 26 How does social media fit into a larger marketing/communications strategy? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 50. 27 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 51. 28 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 52. 29 What constitutes success? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 53. 30 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 54. 31 What are you going to do less of if you commit resources to social media? 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 55. 32 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com
  • 56. 33 Let’s talk! sean.carton@idfive.com 225 e. redwood street baltimore, md 21202 410.837.5555 www.idfive.com

Notas del editor

  1. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  2. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  3. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  4. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  5. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  6. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  7. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  8. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  9. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  10. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  11. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  12. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  13. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  14. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  15. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.
  16. Exercise: pick three types of social media and develop an idea for how you could use that to market a specific product.