2. +
What I’m Going to Talk About
2013 Social Media Landscape (Global, U.S., Georgia)
Facebook Strategy for News Orgs
Twitter for Reporters
If time, storytelling with social media
3. +
Why Social Media Matters
People are lazy and busy.
Increasingly expect news to find
them.
Network of friends/followers
and “the crowd” increasingly
serve as “editors” that
determine what people see.
Trust. People more likely to
read something suggested by a
friend than a stranger.
News Consumption
Habits Have Transformed
6. +
Facebook Penetration in Georgia
Total Population: 4.5 M
Pop w/ Internet Access:
Approx. 2 Million (40%)
Population on Facebook:
Approx. 1 million (50% of
online population)
Skews younger, urban,
wealthier
9. +
Facebook Strategy for News Orgs
Facebook best platform for news organizations.
Less important that individual journalists have a presence –
unless you’re really famous.
Two things to consider:
Facebook.com presence – fan pages, news feed.
Integration of Facebook on your Web site.
11. +
Facebook Strategy for News Orgs
Segment audience so they get
only what they want
Spreads responsibility for
Facebook across organization
Drawback – takes more staff
time
The Importance of
Niche Pages
Niche Page Examples
13. +
Facebook Strategy for News Orgs
Everything from friends and fan
pages*
User studies: not looked at as
often at Top News.
Not the default view. Users
have to take action to see it.
Most valuable real estate on
Facebook – “Boardwalk”
User studies: most frequently
visited part of Facebook.
Algorithm – Facebook’s “Secret
Sauce” – determines what
shows up here.
Your goal: get your content
here.
Most Recent Top Stories
14. +
Facebook Strategy for News Orgs
Algorithm tries to determine what users care about
Most important factors:
User’s previous interaction with that person/org. In this order:
Share, Comment, Like.
User’s friend network interacting with a given post. In this order:
Share, Comment, Like.
Secondary factors:
High level of interaction from outside user’s friend network.
Inclusion of links, photos and videos.
Inside Facebook’s Secret Sauce
15. +
Facebook Strategy for News Orgs
If you want people to see your content:
You need to work to build a relationship.
You need to post content that people want
to talk about and that they want to share
with their friends.
You need to post content that includes
pictures/video and links.
Big Takeaway
16. +
Facebook Strategy for News Orgs
Lighter content tends to work better than “heavier” stuff.
Don’t dump everything. Select for potential for virality.
Must be things people would want to talk about. “Hey Mabel”
stories.
Engage the audience.
Crowdsource
Ask questions (NOT: “what do you think?”)
Quizzes
Stick to your niche.
What kind of content is best on Facebook?
17. +
Facebook Strategy for News Orgs
Short, catchy blurbs
Conversational tone
Timing matters!
Eye-catching photos and videos
Adjust based on metrics
Links: goal is always to drive people back to your site. Have to
pay the bills.
Remember: your competition is not just other media orgs, but
pics of users’ grandkids.
Writing Effectively for Facebook
18. +
Facebook Strategy for News Orgs
Important to give users the FB experience on your site.
Facebook OpenGraph makes this easy – talk with your
developers.
Three basic levels – beginner, intermediate and advanced.
Incorporate Facebook on Your Site
19. +
Facebook Strategy for News Orgs
Allow visitors to like individual pieces of content and share it
with their network. Put in multiple locations.
Allow visitors to become a fan/follow. Should be prominent on
every page.
Incorporate Facebook on Your Site - Beginners
20. +
Facebook Strategy for News Orgs
Show visitors what people in their network are
reading/watching on your site.
Incorporate Facebook on Your Site - Intermediate
21. +
Facebook Strategy for News Orgs
Make recommendations based on Facebook reading habits.
This will creep out some users.
Integrate comment system.
Incorporate Facebook on Your Site - Advanced
22. +
Twitter for Journalists
More about relationships built
around shared topical interest
than friendships.
Importance is growing, but not
near Facebook level.
Of all social networks, best
sourcing and informational tool.
Not as important for branding
and distribution, but can drive
traffic.
23. +
Twitter for Individual Journalists
An amazing knowledge acquisition tool.
“Mindcasting” - A lot of smart people who know more about the
topics you care about than you, sharing their knowledge for
free.
“The People Formerly Known as the Audience.” – Jay Rosen
Don’t be passive. Engage people you follow.
Tap into the Wisdom of the Crowd
24. +
Twitter for Individual Journalists
Start with a few smart people and mine the list of people they
follow.
Edit aggressively. Drop people who aren’t useful.
Strategies for Building Your Twitter Network
26. +
Twitter for Individual Journalists
Carve out a niche and stick to it.
Write a short, catchy bio and include a picture.
Insert yourself into discussions. Engage with other users who
share similar interests.
Court the big influencers in your topic area. A RT from someone
with 100K followers better than someone with 100 followers.
Tweet regularly. More tweets = more opportunities for new
followers.
Building a Brand on Twitter
27. +
Twitter for Individual Journalists
Provide useful information. Not what you had for breakfast.
Don't just shill your work. Link to the work of others.
Links, links, links. Use a URL shortener (i.e. Bit.ly).
Use #hashtags. Good way to attract new followers.
Leave approx. 20 characters out of 140 for RTs.
Abbreviate, within reason.
Timing matters!
Writing Effective Tweets
29. +
About Sean Mussenden
On faculty at the University of
Maryland Philip Merrill College of
Journalism
Focus on intersection of social
media and news and multimedia
news production
Former newspaper reporter,
multimedia journalist and Web
editor
Consultant who has helped
several news orgs improve social
media strategy
Twitter: @smussenden
Facebook: /sean.mussenden
smussenden@gmail.com
smussenden@jmail.umd.edu
Cell: 202-590-2190
Slides from this presentation
available
About Sean Contact Info