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Hiring General Manager
1. 96 S. Carmichael Ave. kevinpeterson@sierravistafoodcoop.com
Sierra Vista, Arizona 85635 (520)-335-6676
Sierra Vista Food Co-op
General Manager Job Summary
Background:
The Sierra Vista Natural Foods Cooperative (aka Sierra Vista Food Co-op,
SVFC) is a cooperative business incorporated in Arizona in 2007; the store opened in
2011. It is owned by over 1000 members-owners, employs 16 staff members, and has
surpassed 1.7 million dollars in sales the past two years. SVFC mission is to serve the
community with a unique member supported market that emphasizes a high quality,
diverse selection of sustainable local, natural and organic products while promoting
health and well-being.
The Sierra Vista Food Co-op is located in Sierra Vista, Arizona, 80 miles south
east of Tucson, and next to Fort Huachuca. Sierra Vista has a small town charm while
offering many amenities found in larger communities. The city is surrounded by unique
beauty of the Huachuca, Whetstone, Dragoon and Mule Mountains and is bordered on
the east by the San Pedro River, one of the premier bird-watching destinations in the
country. Sierra Vista is also known for its premium mountain and road biking trails as
well as its welcoming bicycling community.
The Sierra Vista Food Co-op is looking for a General Manager to lead and
oversee all aspects of day to day Co-op grocery operations, and to meet organizational
ends established by the Board of Directors, while remaining within Board defined limits
and aligned with the Co-op’s mission statement. Additionally, the General Manager will
direct and oversee the Co-op’s expansion planned within the next two -to-three years.
Job Purpose:
To lead our cooperative so that it achieves the ends policies determined by our
board of directors, as follows:
A welcoming, community-shared marketplace.
Access to healthful food our customers can trust.
2. Sustainable environmental and agricultural practices inform our product
sourcing and business practices.
Education: so our customers and community are able to make informed
choices.
Overview of Responsibilities:
The job of the general manager is to ensure achievement of organizational
results as defined in ends policies and to avoid unacceptable conditions as defined in
executive limitation policies. The general manager has the authority to use any
reasonable interpretation of these policies.
The general manager is empowered to make all decisions, create all policies,
and authorize all engagements that he or she can demonstrate to be consistent with a
reasonable interpretation of board policy as provided for in board/general manager
relations policies.
The general manager’s performance will be evaluated through systematic and
objective monitoring of expectations established in policies on asset protection, financial
conditions, business planning and financial budgeting, staff treatment and
compensation, treatment of consumers, membership equity and benefits,
communication and support to the board, board logistical support, and emergency
management succession. A full set of the board’s policies is available upon request.
Reporting Relationships:
The general manager reports to the board of directors, which is elected by the
member-owners of the cooperative. The board operates under Policy Governance, a
system that emphasizes vision and values empowerment and accountability. The board
uses policy to define the results the general manager is expected to achieve within
defined limits of prudence and ethics. The general manager has the authority to hire,
direct, structure, and evaluate all other staff.
Qualifications:
Required
Experience managing a retail food store (as general manager, store manager,
operations manager, or district manager)
A customer service first management style
Bottom-line accountability for a business with annual sales volume of $2 million
Personal and professional values that align with cooperative principles
Proven ability to develop and implement a vision
Strategic planning experience
Proven ability to lead and motivate others to gain cooperation
Understanding of the components of financial statements: what purpose each
serves, how they relate to one another, and how they are different
3. Operating, capital, and cash budgeting experience
Ability to manage own and others’ time
Proven ability to develop systems
Ability to present written information clearly
Ability to present spoken information clearly
Demonstrated ability to communicate and collaborate
Desired
Experience in retail natural foods management
Experience in retail food co-op management
Proven ability in team building
Skill in use of Microsoft Word, Excel, Access, Outlook and QuickBooks
Experience selling in a highly competitive market
Some understanding of the “local food” movement
Demonstrated ability to interpret financial statements to laypeople
Experience communicating with and reporting to a board of directors
Experience with policy governance
Dedicated to community development and outreach
Salary:
Full-time salaried position
Salary and benefits based on experience
How to Apply:
Please send your resume, cover letter, and salary history/expectations to Kevin
Peterson, Board President
Email: kevinpeterson@sierravistafoodcoop.com