Personal Information
Organización/Lugar de trabajo
Brighton, United Kingdom United Kingdom
Ocupación
Director Product Management & Marketing EMEA at Nuance Communications
Sector
Technology / Software / Internet
Acerca de
An experienced customer service technologist who takes pride in a deep understanding of the details coupled with an ability to summarize and convey that detail in order to aid the decision-making process.
Comfortable operating in consulting/subject matter expert roles in the sales and marketing environment in high-end customer service sales teams across Europe, the Middle-east and Africa (with real experience in these regions). Aims to fast-become a trusted advisor to customers, partners and own sales teams in all engagements.
Now building experience on the strategy definition side - with growing experience in assisting in both organic and acquisition-led change initiatives.
Specialtie...
Etiquetas
speech technology
customer service
customer experience
mobile application development
mobile
self service
virtual assistant
nuance
customerservice custserv
loyalty
brand
voice biometrics
case study
mobile device
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