4. ! @thinknow
Why critique?
• Fresh eyes
• Explain our reasoning out loud
• Helps us learn
• Builds trust with our colleagues
5. ! @thinknow
Why it’s painful
• Not focused on right things
• Personal opinions
• Too many voices
• Not actionable
• Doesn’t acknowledge the good parts
10. ! @thinknow
Presenter
• Prepare your artifacts
• Know your audience
• Define review scope
• Explain the work context
• Listen without judgement
• Capture comments/ideas
11. ! @thinknow
Reviewer(s)
• Questions instead of comments
• Put yourself in the users’ shoes
• Allow space for others to speak
• Help capture the comments/ideas
12. ! @thinknow
Facilitator*
• Explain the process
• Make sure scope and context are clear
• Remind people to play fair
• Keep track of time
* A reviewer can also facilitate
14. ! @thinknow
Scope of review
• How finished is the work?
• What type of feedback would be helpful?
• What problems are you aware of?
• Are there any particular constraints?
15. ! @thinknow
Context of work
• Who is this for?
• When do they use it?
• What are they trying to accomplish?
• Is this part of a larger system/solution?
16. ! @thinknow
Function and appearance
• What was your reasoning here...?
• What do you want the user to do/think...?
• What happens when...?
• Have you considered...?
17. ! @thinknow
How to capture ideas
• Print out copies and write on them yourself
• Ask reviewers to mark their comments on
stickies and attach to printed copies
• Use an online tool like InVision or UXPin
18. ! @thinknow
Resources
• A model for UX design reviews | Davin's blog
• User Experience (UX) is a Team Sport
• Setting the Foundation for Meaningful Critiques:
Goals, Principles, Personas and Scenarios
• Design Critique | 10 Bad Habits
• How to run a design critique
• My website, www.theapprenticepath.com