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How To Get a Fabulous Website on
  a Modest Budget Using Plone



        Sally Kleinfeldt and Alec Mitchell
        Plone Conference, San Francisco
               November 6, 2011
The Project
   •   Dynamic, data-driven site

   •   Great customer interactions

   •   Cutting edge design

   •   Awesome search

   •   Unified identity across 3 divisions

   •   Unique and standout presence in the
       academic publishing world
The People
•   Emily Hamilton, UMP Marketing
    Director and Project Owner

•   Curtis Michelson, Business Analyst and
    FileMaker consultant

•   Sally Kleinfeldt, Project Manager

•   Carlos de la Guardia and Alec Mitchell,
    Developers

•   Kevin Brooks and Arielle Walrath, UI/
    UX Design
The Budget
                   $60,000




•   Discovery           •    Training

•   UI/UX Design        •    Project Management

•   Development
Before
After
The Role of FileMaker
  •   Internal FileMaker application, Minnesota
      Projects (MP)

  •   Authoritative source of book and journal
      information

      •   title, author, ISBN, price, reviews, copy, etc.

  •   FileMaker data pushed to publisher for e-
      commerce

  •   FileMaker data pushed to Plone for website
The Process
BRD

•   UMP conducted 9 month discovery
    process prior to RFP

•   Business analyst led

•   Resulted in 42 page Business Requirements
    Document
BRD
•   Pros

    •   Well articulated vision

    •   Consensus hammered out

    •   Entire organization bought in

•   Cons

    •   So very many requirements

    •   Scant information on priorities

    •   Very high expectations
Need for Agile

       •   Many requirements

       •   Unclear priorities

       •   Fixed budget

       •   ==> Flexible scope agile project
Turning the BRD into
    User Stories


•   First pass by project manager

•   Defined stories that took Plone functionality
    into account

•   Stories for content editors and for site users

•   Discussed and edited by project owner and
    business analyst
User Stories
•   48 stories in 6 categories (plus 17 deferred)

    •   CMS features (Plone + add-ons)

    •   FileMaker data transfer

    •   Custom content types

    •   Discoverability

    •   E-commerce

    •   Other
Planning Poker
•   Estimate relative size of stories

•   Use modified Fibbonacci “story points”:

    •   0, .5, 1, 2, 3, 5, 8, 13, 20, 40, 100

•   Project owner needs this information to
    prioritize

•   4 hours with developers, project owner,
    business analyst, project manager
Story Prioritization

•   Google doc was hard to navigate

•   Switched to Pivotal Tracker

•   Rearrange stories in backlog to reflect
    priorities

•   Drag ‘n drop stories into iterations
Development

   •   Four one-week iterations

   •   Pauses before 3rd and 4th iterations to
       allow for evaluation and design work

   •   Remaining work (theming, fixes,
       deployment) managed through tickets
How We Used Our
        Time
           Discovery              24
      Story Development           15
FileMaker Import, Custom Types    63
            Theming               34
      Other Development           35
            Training              11
    Production Deployment         22
Technical Discussions, Meetings   47
      Project Management          73
How We Used Our
        Time
           Discovery              24
      Story Development           15   Yikes
FileMaker Import, Custom Types    63
            Theming               34
      Other Development           35
            Training              11
    Production Deployment         22
Technical Discussions, Meetings   47
      Project Management          73
How We Used Our
        Time
           Discovery              24
      Story Development           15   Yikes
FileMaker Import, Custom Types    63
            Theming               34
      Other Development           35
            Training              11
    Production Deployment         22
Technical Discussions, Meetings   47   Yikes!!!
      Project Management          73
The Site
Custom Functionality

•   Complex content types and a more complex
    importer

•   Elaborate categorization

•   Faceted navigation

•   “Theme Pages” - Custom Collections?
Complex
Content Types
Book Content
•   Many read-only fields imported from FileMaker
    book catalog

•   Books are Archetypes containers and reference
    other content:

    •   Copy content (Reviews, Awards, Blurbs, ...).
        Also from FileMaker

    •   Product content (Paperback, E-Book, ...)

•   A few editable fields to tweak presentation
User editable
Title/Sub-Title




                  User editable
Title/Sub-Title

Contributor references
   & release dates




                         User editable
Title/Sub-Title

Contributor references
   & release dates       Listing of Product content




                         User editable
Title/Sub-Title

Contributor references
   & release dates       Listing of Product content




                         User editable


                         Copy content & more
Title/Sub-Title

Contributor references
   & release dates       Listing of Product content




                         User editable


                         Copy content & more
    Related Books
Title/Sub-Title

Contributor references
   & release dates                   Listing of Product content




                                     User editable


                                     Copy content & more
    Related Books



                   So many attributes!
Categorization
Organizing it All
•   Thousands of books and journals going back
    50+ years

•   Existing ad-hoc taxonomy needed refinement:

    •   Primary discipline

    •   Additional disciplines

    •   Sub-disciplines

    •   User editable tags (PloneKeywordManager)
Faceted Navigation
Faceted Navigation
•   Saved by an add-on: eea.facetednavigation

•   Developed to provide nifty navigation for
    publications on the EEA website

•   Completely generic multi-parameter searching of
    content with a fancy AJAX interface

•   Can make implicit category hierarchies explicit

•   Easy to theme. A perfect fit for user-friendly
    searching across heavily categorized content.
Quick Faceted Nav
      Demo
“Theme Pages”
“Theme Pages”
•   Display a set of related books: both manually
    selected and generated based on categories

•   Need to create new theme pages often →
    usability is critical → not collections!

•   Also needed tag filtering (Tag Cloud)

•   eea.facetednavigation to the rescue again

    •   Can customize default facets via GenericSetup
Theming
Theming on a Budget
•   plone.app.theming/Diazo to the rescue

    •   Minimal Sunburst UI CSS → designer
    •   HTML + CSS + Images → developer

    •   Diazo rules file does the rest

•   Only template customized was folder_listing

•   Content managers can use Sunburst or
    manage content in-theme
Diazo Rules File Tips
•   Theme HTML included a fixed graphical
    navigation

    •   Just explicitly map each section to the
        appropriate theme element

    •   No dynamic section navigation for admins?
        The navigation portlet can take care of that.

•   Grabbing conditional comments and google
    analytics scripts may require some fancy XPath.
Odds and Ends
What was Left
•   Listings and portlets need theming too!

•   Plone’s markup consistency and quality is a huge
    benefit. Just give your designer some sample
    HTML and let them do what’s needed in the
    theme CSS.

•   Plone’s frequent use of <dl> tags may not be to
    some designers’ liking.

•   Content Well Portlets (Weblion) can be very
    useful for page designs which require dynamic
    listings as a part of the content area.
Questions?

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How To Get a Fabulous Website on a Modest Budget Using Plone

  • 1. How To Get a Fabulous Website on a Modest Budget Using Plone Sally Kleinfeldt and Alec Mitchell Plone Conference, San Francisco November 6, 2011
  • 2. The Project • Dynamic, data-driven site • Great customer interactions • Cutting edge design • Awesome search • Unified identity across 3 divisions • Unique and standout presence in the academic publishing world
  • 3. The People • Emily Hamilton, UMP Marketing Director and Project Owner • Curtis Michelson, Business Analyst and FileMaker consultant • Sally Kleinfeldt, Project Manager • Carlos de la Guardia and Alec Mitchell, Developers • Kevin Brooks and Arielle Walrath, UI/ UX Design
  • 4. The Budget $60,000 • Discovery • Training • UI/UX Design • Project Management • Development
  • 7. The Role of FileMaker • Internal FileMaker application, Minnesota Projects (MP) • Authoritative source of book and journal information • title, author, ISBN, price, reviews, copy, etc. • FileMaker data pushed to publisher for e- commerce • FileMaker data pushed to Plone for website
  • 8.
  • 10. BRD • UMP conducted 9 month discovery process prior to RFP • Business analyst led • Resulted in 42 page Business Requirements Document
  • 11. BRD • Pros • Well articulated vision • Consensus hammered out • Entire organization bought in • Cons • So very many requirements • Scant information on priorities • Very high expectations
  • 12. Need for Agile • Many requirements • Unclear priorities • Fixed budget • ==> Flexible scope agile project
  • 13. Turning the BRD into User Stories • First pass by project manager • Defined stories that took Plone functionality into account • Stories for content editors and for site users • Discussed and edited by project owner and business analyst
  • 14.
  • 15. User Stories • 48 stories in 6 categories (plus 17 deferred) • CMS features (Plone + add-ons) • FileMaker data transfer • Custom content types • Discoverability • E-commerce • Other
  • 16. Planning Poker • Estimate relative size of stories • Use modified Fibbonacci “story points”: • 0, .5, 1, 2, 3, 5, 8, 13, 20, 40, 100 • Project owner needs this information to prioritize • 4 hours with developers, project owner, business analyst, project manager
  • 17. Story Prioritization • Google doc was hard to navigate • Switched to Pivotal Tracker • Rearrange stories in backlog to reflect priorities • Drag ‘n drop stories into iterations
  • 18.
  • 19. Development • Four one-week iterations • Pauses before 3rd and 4th iterations to allow for evaluation and design work • Remaining work (theming, fixes, deployment) managed through tickets
  • 20. How We Used Our Time Discovery 24 Story Development 15 FileMaker Import, Custom Types 63 Theming 34 Other Development 35 Training 11 Production Deployment 22 Technical Discussions, Meetings 47 Project Management 73
  • 21. How We Used Our Time Discovery 24 Story Development 15 Yikes FileMaker Import, Custom Types 63 Theming 34 Other Development 35 Training 11 Production Deployment 22 Technical Discussions, Meetings 47 Project Management 73
  • 22. How We Used Our Time Discovery 24 Story Development 15 Yikes FileMaker Import, Custom Types 63 Theming 34 Other Development 35 Training 11 Production Deployment 22 Technical Discussions, Meetings 47 Yikes!!! Project Management 73
  • 24. Custom Functionality • Complex content types and a more complex importer • Elaborate categorization • Faceted navigation • “Theme Pages” - Custom Collections?
  • 26. Book Content • Many read-only fields imported from FileMaker book catalog • Books are Archetypes containers and reference other content: • Copy content (Reviews, Awards, Blurbs, ...). Also from FileMaker • Product content (Paperback, E-Book, ...) • A few editable fields to tweak presentation
  • 27.
  • 28.
  • 30. Title/Sub-Title User editable
  • 31. Title/Sub-Title Contributor references & release dates User editable
  • 32. Title/Sub-Title Contributor references & release dates Listing of Product content User editable
  • 33. Title/Sub-Title Contributor references & release dates Listing of Product content User editable Copy content & more
  • 34. Title/Sub-Title Contributor references & release dates Listing of Product content User editable Copy content & more Related Books
  • 35. Title/Sub-Title Contributor references & release dates Listing of Product content User editable Copy content & more Related Books So many attributes!
  • 37. Organizing it All • Thousands of books and journals going back 50+ years • Existing ad-hoc taxonomy needed refinement: • Primary discipline • Additional disciplines • Sub-disciplines • User editable tags (PloneKeywordManager)
  • 39. Faceted Navigation • Saved by an add-on: eea.facetednavigation • Developed to provide nifty navigation for publications on the EEA website • Completely generic multi-parameter searching of content with a fancy AJAX interface • Can make implicit category hierarchies explicit • Easy to theme. A perfect fit for user-friendly searching across heavily categorized content.
  • 42. “Theme Pages” • Display a set of related books: both manually selected and generated based on categories • Need to create new theme pages often → usability is critical → not collections! • Also needed tag filtering (Tag Cloud) • eea.facetednavigation to the rescue again • Can customize default facets via GenericSetup
  • 43.
  • 45. Theming on a Budget • plone.app.theming/Diazo to the rescue • Minimal Sunburst UI CSS → designer • HTML + CSS + Images → developer • Diazo rules file does the rest • Only template customized was folder_listing • Content managers can use Sunburst or manage content in-theme
  • 46. Diazo Rules File Tips • Theme HTML included a fixed graphical navigation • Just explicitly map each section to the appropriate theme element • No dynamic section navigation for admins? The navigation portlet can take care of that. • Grabbing conditional comments and google analytics scripts may require some fancy XPath.
  • 48. What was Left • Listings and portlets need theming too! • Plone’s markup consistency and quality is a huge benefit. Just give your designer some sample HTML and let them do what’s needed in the theme CSS. • Plone’s frequent use of <dl> tags may not be to some designers’ liking. • Content Well Portlets (Weblion) can be very useful for page designs which require dynamic listings as a part of the content area.