Pre-Order Sales

1. Pre-Order Sales
11street
Strictly Confidential

2. 2
Pre-Order Sales - Listing
Strictly Confidential
Instructions
Product Management > Product Listing
1. Select Pre-Order
2. Determine period for pre-order sales.
3. Define shipping date for the pre-order product
4. Fill up other necessary information as requested
Notes:
1. Set selling period for new sales type after pre-
order selling period is over (optional)
For example, after 20 May 2015, this listing will
automatically change to “New” Sales Type.
2. You can stock pre-order products that have
been sold.
3. For pre-order products, orders are placed first,
and shipping is processed after the products are
stocked.
4. Receiving stock must be processed by the
expected date to receive stock set when
registering products.
5. The expected date to receive stock can be
extended one time only, for maximum 15 days.
The expected date to receive stock that you
entered will be shown on Product Details.
1
2
3

3. 3
Pre-Order Sales - Received Order
Strictly Confidential
Instructions
Order Management > Pre-Order Details
(once received order)
4. Select order
5. Click:
i. Process as Stocked
Select the order to process stocking completion
and click [Process as Stocked (ready to ship out)]
OR
ii. Process Storage Delay
Select the order to process storage delay and click
[Process Storage Delay]. Afterward, storage delay
process is available by entering delay reason in
process delay pop-up.
Shipping Date can be delayed for 1 time, maximum
15 days.
Credit score 1 point deduction for extending
‘Shipping Date’, 2 points deduction for delaying
storage date for 4~7 days. If not stocked after
storage date, credit score 1 point is deducted for
regarded as storage delay. Entered storage date is
notified on product details.
OR
iii. Process as Cancelled
Cancel the order by clicking [Process as Cancelled]
button with buyer's consent when shipping for the
order is unavailable.
• Notification for cancelation of sales is sent via e-
mail and SMS.
5
4

4. 4
Pre-Order Sales
Strictly Confidential
Instructions
5a. Process as Storage Delay (shipping Delay) and
insert the information
5a
5a

5. 5
Pre-Order Sales
Strictly Confidential
Instructions
5b. Process as Cancelled (order cancelled). Insert
necessary information.
5b
5b
5b

6. 6
Pre-Order Sales
Strictly Confidential
Instructions
5c. Process as Stocked (ready to ship out the item)
5c
5c

7. 7
Pre-Order Sales
Strictly Confidential
Instructions
5c. Once Process as Stocked (ready to ship out
the item), order will go to Order Management >
Shipping Management.
Seller has to key in necessary information such as
shipping information. (kindly refer to slides
(Shipping Management - Shipping Management)
5c

8. 8
Pre-Order Sales
Strictly Confidential
Notes
Pre-order will not reflected in Payment Complete in
Seller Office.
Payment Complete will only change once seller
click Process as Stocked (Order Management >
Pre-Order Details) - slide 6

9. 9
Thank you
www.11street.my