13. Lima (Peru)A Global Services 100 Company & Top 3 Provider in Latin America (Source: neoIT and Global Sourcing Magazine, 2008-2009) CMMi-ML 5 ISO 9001:2000 4000+ employees Established in 1986: 22+ Years! Est. $200 Million USD (FY2009)
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15. Senate in making… Brief history… Senate is a part of US$ 200 MM group is having alliance with Hildebrando a top US$200MM Global IT services Company from US having 4000 employees worldwide. Offices in US, India, Costa Rica, Mexico, Panama, Brazil, Colombia, Chile, Peru, Argentina, Spain. Highly experienced Executive Leadership Team with IT Management Consulting, Solutions and Service delivery experience to Fortune 1000 customers. Experience of quality delivery to prestigious client base. Hildebrando is CMMI – Level 5 and ISO 9001 company. High growth plan with strong pipeline of positive engagements.
16. How we do it… How we do it… Project Management Systems Integration On-siteOnshoreNearshore Offshore Staff Augmentation Outsourcing/Strategic Sourcing BOTJoint Venture Captive Center
18. Engagement Models Projects (Fixed Price and T&M) # Senate takes the lead and Manages the entire project (Development / Enhancement / Implementation / Upgrade / etc.) from analyzing the requirement through construction to deployment. Support # Service-Level Agreements tailored to client’s dynamic requirements. Staffing # Senate dedicates resources to supplement the clients’ team with required expertise.
19. Service Offerings SLA Based Preventive and corrective maintenance, enhancements and bug fixing for your existing applications Fresh application development encompassing all phases of the SDLC Application Maintenance & Enhancement Application Development Migration for platform independence / database performance improvement Performance improvements and User Interface Modernization (e.g. GUI front-end to legacy systems) Legacy Modernization Migration Services Product Support Functional Support Customer query resolution / Helpdesk (L2/L3) Support Product support services teams manage product enhancements, releases and roll-outs and provide production support
20. Your one source Process Oriented Well Documented Customer Centric Techno- Functional Expertise High Quality Low Cost On Time Extensively Tested Code Industry Best Practices Our Holistic Solution toyour specific needs
21. Why Choose Senate ? Meeting project timelines through resource optimization Expertise – Pool of specialized, skilled & experienced resources Reduction in Operating costs Shorter turnaround time - 24x7 support (Follow the Sun) Stringent Quality management systems Facilities of Nearshore, Offshore, Offsite, Onsite and Onsite-Offshore
23. E-Business Offshore Development and Support Centers in Pune & Aurangabad Complete spectrum of web development expertise Strong experience on the .NET framework Application Framework for Java and .Net Project sizes ranging from 200 hours to 50000 hours Staff Augmentation – Strategic clients
30. Microsoft Competencies Competencies include: Custom Development Solutions SOA and Business Process Networking Infrastructure Solutions Business Intelligence Information Worker Solutions Competency Enterprise Content Management and Forms Portals and Collaboration Search Member of Microsoft MCS Services Offerings: MOSS Only 3 partners in Mexico enabled to deliver this IP to customers (endorsed by MSFT MCS Mexico)
38. Java Application Framework PresentationJSP Service Webbean 1 Webbean 2 Webbean 3 Webbean 4 Registry Command 1 Command 2 Store Entity 1 Entity 2 Entity 3 Entity 4 Entity 5 Implementation Object 2 Implementation Object 1 Data Manager 1 Data Manager 3 Data Manager 2 DATA
39. Functional Expertise Content Management Off the shelf and BYO solutions From complex multi approval workflows to simple click and publish solutions Collaboration Workflow design Systems maintenance Interactive Design and Creative Services Information Architecture Computer-Based-Tutorials (CBTs) Graphics Design Services Print Pre-Production Services Custom Development Thick Client, Thin Client, n-Tier Enterprise Service Bus, Service Oriented Architectures Framework Development Enterprise Integration Leverage legacy systems in creating custom solutions Unlock the power of Oracle, SAP, PeopleSoft, Siebel, BAAN, AS/400, Cobol/CICS legacy systems Portals Moving beyond out-of-box solutions/standalone solutions Dashboards for everyone from the executive suite to the shop floor “Our Solutions Centers are not tied to any particular technology. This allows greater flexibility in architecting the solution, plus it addresses our clients specific needs.”
40. QA & Testing Dedicated Testing Team Over 150,000 Person Hours of Testing experience Established a Testing – Centre of Excellence Experience spans across e-Business Technologies and ERP Automation of Processes is inherent and Manual testing is also a highly rated skill Our Testing team is Tools Independent QA & Testing is an integral part of all projects and also works on independent Testing Projects
41. QA - Offerings Offerings Test Strategy, Planning & Design Manual & Automated System & Integration Functional Regression Black-Box & White-Box Volume, Load & Stress Service Offerings Tools Rational Test Suite Mercury Testing Tools Silk Test / JTest Astra Load / Quick Test SQL Navigator / QA Run / QA Load JMeter , WapT Others Tools expertise
44. What Bank needs… Cost reductions due to market conditions Keep control of projects, knowledge and operations Be able to react to market needs Increase efficiency and quality of service
45. Bank Expertise Core Banking Bank Accounts General Ledger Loans Administration Credit Cards ATMs, Clearing Process Mobile solutions Telephone and WEB Banking WEB based cash-management Payroll Origination Document Imaging Pension Funds Branch management
46. Insurance Expertise General Ledger Billing Life Insurance Health Insurance Retirement Funds Reinsurance Property & Casualty Document Management
50. Experience Highlights We have implemented SAP for TELMEX Latin America in the following countries:Perú, Chile, Ecuador, Uruguay and the Yellow pages in the USA. All in production Currently implementing in Argentina and Colombia We have also implemented the Finance and Logistics Modules of Mysap 5.0. Telecom and TV Services Enterprises (Voice, Data, Internet and TV) We have done the 4th largest implementation of SAP payroll in the World for Telmex
64. Delivery Approach ON-SITE Resources in Americas & UK at Senate’s Solution Centers Resources at Client’s site using client’s infrastructure On-site Offsite OFF-SITE On-site Offshore Off-site Offshore Resources at Senate’s Offshore development centers in India OFFSHORE On-site Resources are relocated to clients’ site On-site/Offshore Resources work from the Development & Support Center in India with an on-site coordinator and/or consultant Dedicated teams working in a secure environment, maintaining high quality of work and deliverables at a very affordable cost Off-site Resources work from Senate Solutions Centers and regional offices Near Shore South of the US border Near Shore
67. Project Management Plan Project Management Configuration Management Quality Management Risk Management Monitor Weekly Status reports & PSM Team meetings Metrics Data Gathering Internal audits and Management Reviews Control Change Control Board Reviews Final Inspection Quantitative Goals Change Management Change Requests (CR) recorded Impact Analysis & review of CR Approval of CR by PM/CCB Implementation of Change Requests Review & verification of Change Release of Change with version control Project Monitoring Tracking of Plans (PMP, CMP, QMP, RMP) Time sheets / Status reports Team meetings Project Board Metrics analysis Client Management
68. CMMilevel 5 & ISO 9001- Quality Management Change Request Management Engagement Management QMS is available on the Intranet
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72. Communication Model Senior Management Practice DirectorEngagement PartnerRelationship Manager Relationship ManagerKey Client Managers Engagement PartnerRelationship ManagerOffshore Practice Manager Relationship ManagersProject Managers Project Managers Steering Committee Strategic Planning Quarterly SENATE Client Management Committee Metrics / Quality Issue Management Business Development Billing Monthly Project Management Project TrackingMetrics / QualityService Levels Weekly / As Needed
73. Offshore - Engagement Hierarchy SENATE Senior Executives Client Executive Team Steering Committee SENATE Engagement Manager Client Manager SENATE Offshore Team Client Team SENATE On-site Team Project Manager On-site Project Manager Client PM Task Monitoring & Control Project Management Project StatusIssue Management ApplicationOwners / Analysts Business Analysts Solution Architect Quality Assurance Technical Leads Programmers / Developers Issue Resolution Peer-to-peer communication Clear escalation path Issue Management
90. Development Models- Iterative Working model at an early stage of development cycle Validation and verification at various stages Client feedback solicited and incorporated at each iteration Better visibility to the project progress Measurement and comparison Iterative Rollouts Exhaustive documentation Ease in maintaining
91. XP Methodology - Agile Self regulating development speed 100% Unit testing, ensuring quality Pairing improves knowledge sharing and increases team competency Suitable for high risk & dynamic requirement projects Emphasizes customer involvement and increases team bonding. Simple rules
92. Support Methodology Four-phased Approach Planning Startup and support transition Seamless Transfer Of Knowledge: STOK Stage 1: Transition planning Stage 2: Knowledge acquisition and transition Stage 3: Application documentation Stage 4: Shadowing Stage 5: Reverse shadowing Stage 6: Presentation Stage 7: Handover Stabilization Continuous Improvement
93. India Offshore Capabilities People and Processes Dedicated employees Proven delivery model Ability to quickly ramp up/down team size Leads with 5-6 years of overseas experience Business Continuity Plan Disaster Recovery Project Criticality Matrix Legal Compliances Insurances Security Multiple secure connectivity options Stringent Network policies Offsite Backups & Archival Non-Disclosure and Confidentiality Agreements Communication Internal communication tool for central repository. Senate Track – Web-based issue and task monitoring tool 24x7x365 Facilities Development Center in Pune & other proposed facilities. Strong & Mature SLAs Proposed facilities in Bangalore & Aurangabad Dedicated Client Facility Floor based - Security and Confidentiality. Process based - Tailoring of processes, templates, methodologies, etc)
112. Offshore IT Infrastructure Facilities in Pune, Aurangabad and proposed in Bangalore & Hyderabad. IBM & Dell Computers for Servers and Workstations. P2P connectivity between facilities for a seamless LAN. VoIP, BRI and PRI lines for Voice connectivity.
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