Learn Key Insights from The State of Web Application Testing Research Report
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In a recent study by Dimensional Research of 1,011 development and QA professionals, almost every survey respondent cited that application quality is important, with 84% believing it is very or critically important. Despite this, findings revealed that 94% of teams still face challenges when it comes to conducting adequate QA. View the presentation to learn why organizations must prioritize automated testing and QA practices to deliver high-quality applications and increase customer satisfaction.
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Learn Key Insights from The State of Web Application Testing Research Report
- 1. © 2017 Sencha Inc. • CONFIDENTIAL • Learn Key Insights from The State of Web Application Testing Research Report Diane Hagglund, Senior Research Analyst at Dimensional Research Kristin Brennan, Vice President of Marketing at Sencha Jon Jarboe, Technical Marketing Manager at Sencha
- 2. The State of Web Application Testing A Survey of QA and Development Professionals
- 3. Research Goal The goal of this survey was to capture data on current trends in web application quality. Goals and Methodology Methodology An online survey was sent to global databases of web technology professionals. Questions were asked on a wide range of subjects including current quality, impact of quality issues, quality processes, future of quality initiatives, and more. The incentive for participant was a copy of the final report. Participants 1,011 individuals with responsibility for QA or development participated in the survey, representing a wide range of roles, geographies, and company size.
- 4. Participant Demographics Less than 10 employees 23% 10 - 100 employees 30% 100 - 1,000 employees 26% More than 1,000 employees 21% Company Size North or South America 41% Europe, Middle East, or Africa 36% Asia Pacific 23% Region 46% 47% 68% 0% 10% 20% 30% 40% 50% 60% 70% 80% B2C (Consumer) Internal (employee or partner use) B2B (Business) Type of Application End User 14% 34% 36% 40% 85% 0% 20% 40% 60% 80% 100% Business stakeholder Support Vision and strategy Quality assurance Development Responsibilities
- 5. Web application quality is critical How important is the quality of the apps you are responsible for? Critically important 34% Very important 50% Important 15% Not important 1%
- 6. Quality problems can have dire consequences What are the potential business impacts of quality problems with your apps? 1% 3% 30% 43% 51% 56% 59% 79% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Quality problems do not have a business impact Other Miss time to market advantage Lost revenue Impact employee efficiency Incur costs to fix problems Damage reputation Impact customer satisfaction
- 7. Quality issues are the norm – not an exception In general, how frequently do business-impacting quality problems occur with the apps you have responsibility for? 13% 15% 25% 34% 4% 7%2% 0% 20% 40% 60% 80% 100% It is an ongoing problem Weekly Monthly A few times a year Yearly Less frequently than yearly Never
- 8. Good QA is hard What challenges does your team face in doing adequate quality assurance to prevent critical issues? 6% 7% 21% 22% 22% 40% 45% 55% 0% 10% 20% 30% 40% 50% 60% We don’t face any QA challenges Other Too easy to ignore defects found in testing Development and QA teams are siloed and don’t communicate well Quality is not taken seriously Testing is not integrated into the workflow Aren’t able to sufficiently test across all browsers and devices needed Schedule pressures don’t permit adequate testing
- 9. When development schedules slip, testing suffers Are planned testing efforts ever compressed because development schedules slip? Yes, always 30% Sometimes, but not always 56% No, never 14%
- 10. Test automation practices lack maturity How would you characterize your team’s current test automation capabilities? 8% 17% 30% 25% 21% 0% 20% 40% 60% 80% 100% We have a fully mature test automation practice that has automated everything possible We do a great job with test automation, but we could do a bit more We have automated some of the most important tests but have significant room to do more automation We do minimal automation We do not do any test automation
- 11. Hiring good test automation engineers is difficult In your experience, which type of professional is harder to hire? Test automation engineer 61% Software developer 39%
- 12. Cultural issues may impact quality If a frontline development or QA professional discovered a potentially business-impacting issue the day before a major release, is there a process to flag an urgent issue and stop the launch? Yes, we have a clear process 52% In theory we have a process, but it’s not clear how it actually works 30% No, there is no process 18% 61% 56% 48% 22% 30% 34% 0% 10% 20% 30% 40% 50% 60% 70% Executive Manager Individual contributor By Job Level Yes, we have a clear process In theory we have a process, but it’s not clear how it actually works
- 13. Employees are rarely held responsible for issues In the past two years, what has been the result of business-impacting quality issues on the careers of team members? 44% 6% 15% 15% 18% 32% 0% 10% 20% 30% 40% 50% No team members have had their careers impacted because of quality issues Other Bonuses were not paid Individuals responsible lost their jobs Individuals responsible were demoted or not advanced Negative performance reviews were given
- 14. Compensation rarely tied to quality Is your compensation impacted based on the quality of the applications your team delivers (i.e. bonus is paid or held back)? Yes 34% No 66% 46% 33% 31% 54% 67% 69% 0% 20% 40% 60% 80% 100% Executive Manager Individual contributor By Job Level Yes No
- 15. Organizations are investing in web app quality How do you expect your team’s testing investment will change in the coming year? 29% 44% 23% 4% 0% 20% 40% 60% 80% 100% Increase significantly Increase somewhat No change Decrease
- 16. Many factors drive testing investment Why will your team increase investment in testing in the coming year? n = will increase testing investment 29% 30% 35% 36% 38% 40% 41% 42% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Create competitive differentiation Business stakeholders are emphasizing the value of higher quality Reduce overall costs Response to a business-impacting quality issue Need to address customer satisfaction issues Just part of our overall development investment increase Need to improve time-to-market and better meet release schedules End users are demanding higher quality
- 17. Addressing Today’s Web Application Quality Challenges
- 18. © 2017 Sencha Inc. • CONFIDENTIAL • Where Are You on the Test Automation Maturity Model?
- 19. CONFIDENTIAL • Sencha Inc. ©2017 Test Automation Benefits 19
- 20. © 2017 Sencha Inc. • CONFIDENTIAL • Automated Testing Savings
- 21. © 2017 Sencha Inc. • CONFIDENTIAL • Automated Regression Testing Savings
- 22. Invest in Tools to Help Deliver High-Quality Web Apps Sencha Test: Unit and Functional Testing Ext JS Apps • Complete, cohesive, integrated testing platform for Ext JS apps – incorporates years of experience • Deepest integration into Ext JS for faster test creation & highest accuracy • Execute tests on multiple browsers simultaneously • Works seamlessly with existing tests • WebDriver integration enables faster testing of multi-page apps – mimics user behavior 22
- 23. Sencha Test Components 23 Test Studio Test Authoring Test Runner Test Execution Test CLI Test Automation Test Archiver Results Reporting And Archiving
- 24. Test Authoring: Sencha Test Studio • Write unit and end-to-end functional tests in JavaScript (Jasmine) • Create tests with built-in test editor or in a separate IDE – store them in SCM • Quickly write & execute tests while coding • Leverage pre-authored tests for faster results • Advanced APIs improve testing efficiency by minimizing the lines of code in a test 24
- 25. Test Authoring: Targeting Elements • Any testing tool must allow testers to select elements upon which to act • Sencha Test helps you avoid brittle selectors and dynamic IDs • These ”locator strategies” improve effectiveness and reduce maintenance • Consistently target the right element through: • Ext JS Component query • DOM query (XPATH or element ID) • A combination of the above • Create powerful page objects that maintain locators in a central location for consistency and easier maintenance 25
- 26. Test Authoring: Event Recorder and Inspect • Automatically records events while interacting with the system under test • Even as you navigate multi-page apps • Generate tests in Chrome and Microsoft Edge, execute on any browser Event Recorder 26 • Helps you easily locate components on the app under test • Choose the best locator from a list of all possible options • Automatically insert API code into your test or page object, using that locator Inspect
- 27. Test Authoring: External Libraries • Leverage external libraries in test code • Connect to databases • Communicate with web services • Consolidate common code • Use like you would in any other JavaScript code (e.g. require) • Works for local and remote (WebDriver) scenarios 27 NoSQL Web Services
- 28. Test Execution: Test Runner 28 • Run selected tests on any or all browsers, local machine or browser farm • Dramatically reduce testing time by executing tests simultaneously on multiple browsers through integration with leading browser farms such as Sauce Labs and BrowserStack
- 29. Application Lifecycle Management: JIRA • Reduce the effort of tracking test failures and defects in JIRA • Manage tests, results and defects in Sencha Studio • Failed tests may be marked as defects, easily exported to specified JIRA project • Sencha Studio tracks status of bugs to minimize duplicated reports 29 SenchaTest
- 30. Test Automation: Sencha Test CLI (Command Line Interface) • Maximize the efficiency of your testing through automated test runs • Launch tests within the CI system as soon as application changes and tests are checked into the source control repository • Out of the box integration with TeamCity and Jenkins 30 code testreview
- 31. Test Execution: Test Archiver 31 • Review results from automated and manual test runs • Summary level results & drill into the detail of failed tests • Out of the box integration with Istanbul enables users to identify and rectify code coverage gaps • View % coverage at the Statements, Branches, Functions and Lines levels
- 32. Visual Screen Comparison: Test Archiver 32 • Minimize the time spent verifying images on hundreds of screens • Review images that are captured from previous test runs and compare to each subsequent test run • Specify screen sizes to improve accuracy of results
- 33. Sencha Test System Overview 33 Sencha Test Studio Sencha Test Archiver Sencha Test CLI Browser Farm CI Server Local Workspace Local Browsers App Server PROXY PROXY MANAGES USES USES USES STORES RETRIEVES
- 34. Demo
- 35. © 2017 Sencha Inc. • CONFIDENTIAL • Long-term Sustainment •1+ Months Test Development •1-6 Months Test Infrastructure Setup •1-3 Weeks Initial POC •1-3 Weeks Assessment •1-2 Weeks 35 Sencha Test Automation
- 36. © 2017 Sencha Inc. • CONFIDENTIAL • Benefits of Sencha Test Services • Reduction in cycle time (dev or maintenance) for release to production • Increase in code quality that can correlate to increased customer satisfaction, competitive differentiation, reduction in support costs • Implementing a Test Strategy that supports the business goals that aids in the management team running the business. Supporting their business metrics • Increased use of automated testing for reducing cost and cycle time • Ability to support the range of device and OS combinations necessary in today’s world • Extend the useful life of the application – protect the large investment in developing the app in the first place 36
- 37. Final Recommendation: Drive Accountability • What gets measured/rewarded gets done • Ensure entire team is held accountable for app quality • Quality is not just the job of the QA team 37
- 38. Q&A • Try Sencha Test for Free: https://www.sencha.com/products/test/evaluate/ • Contact us for help with your test strategy and automation needs: https://www.sencha.com/company/contact/ 38
- 39. Thank You!
Notas del editor
- To help you address many challenges with web application testing, you need to understand where you are on the Test Automation Maturity model. We frequently use this as part of Web App Testing Healthc heck with our customers to understand where they are today, where they hope to be, and work together to create the milestones to achieve those goals. As Diane mentioned, many organization’ test automation practices lack maturity. Only 8% stated that they had mature processes and had automated everything they could. We call Fully Automated the highest level of Test Automation Maturity. At this level, organizations have mostly automated testing and fully integrated Unit tests. They run tests locally and on fully merged code. They have testing fully integrated into the workflow and use the SCM for everything and the build runs at every merge.. Unlike some organizations who said in the survey that one of their challenges is siloed communications between Dev & QA, these organizations have integrated Dev and QA teams. The bulk of respondents, more than 70% were what we would call partially automated. They have some automation in place, perform basic unit testing which they run locally, use the SCM for application source code. Testing is not fully integrated into their lifecycle. Only the dev team uses CI. Finally, 21% of respondents said their testing was mostly manual. At this stage we typically see just manual UI testing with no unit testing. Teams are siloed and testing is not deeply incorporated into the workflow.
- Test automation can provide huge benefits to an organization. If you think about it from the impact of just one tester. The difference in scale and efficiency of automation is exponential. With the same amount of effort, automation enables the tester to have a far more dramatic impact on quality
- If we drill into this a little deeper, you can see that the time taken is reduced drastically by automated testing Big gap between manual and automated testing as the release gets bigger Upfront investment is justified given the long term benefits
- Even when a project is in maintenance mode, teams still have to run tests to make sure that changes elsewhere doesn't break this application. This is called regression testing Automated testing can be a boon to reduce cost for this type of testing Look at the difference noted by dotted line
- As you heard from Diane, many companies are investing in web app quality and we’ve seen that drive demand for Sencha Test. Sencha test is the most comprehensive unit and functional testing solution for Ext JS applications. By providing the deepest integration into Ext JS, Sencha Test ensures the highest test accuracy. It enables tests to execute on multiple browsers simultaneously which is key to getting tests executed fast – especially when teams are under schedule pressures. Sencha Test works seamlessly with existing tests and WebDriver integration enables faster testing of multi-page apps and mimics user behavior.
- Sencha Test has for main components that are all designed to work together seamlessly to provide a comprehensive and integrated test environment
- Sencha Test Studio is the graphical user interface that allows users to write Jasmine tests in a built-in Sencha Test editor. Tests are written using JavaScript and are stored in the teams’s preferred source control management system. Developers can create tests directly in Studio or in a separate IDE and execute the tests immediately
- The event recorder is a mechanism which enables users to create quick, high level tests. Users can automatically record events while interacting with the system under test = even as users navigate multi-page apps Users can generate test in Chrome or Edge and execute them on any browser. The Inspect feature in Sencha Test is the recommended solution for test authoring. It enables users to locate components on the application under test and construct meaningful locators. Users can generated the API code and add actions in the editor to complete the test creation process.
- Another key capabilities with test authoring is that users can leverage external libraries in test code. Teams can use node modules to expand the scope of testing by connecting to databases. Users can perform tests by communicating to the web service APIs without invoking the application. The external libraries functionality works for both local and remote, (WebDriver) scenarios.
- The test runner allows users to run tests on any or all browsers, local machine or browser farm. Teams can run end-to-end WebDriver tests using the built-in Selenium server and embedded Chrome browser. You can dramatically reduce testing time by executing tests simultaneously using the built in Selenium grid or leading browser farms including SauceLabs. Again this can be a key capability as 56% stated that planned testing efforts can become compressed when development schedules slip.
- As Diane mentioned, one of the challeges companie face in doing adequate QA is that the tools are not integrated into the worflow. Sencha Test comes pre integrated with Jira. This integration can also help eliminate siloed communication between Dev and QA as all test failures and defects are captured in Jira and visible to the entire team. Users can manage tests, results and defects in Sencha studio. Failed tests may be marked as defects and easily exported to a specified JIRA project. Sencha Studio tracks the status of bugs to minimize duplicate reports.
- Sencha Test can help teams overcome some of the quality challenges because it easily integrates with the workflow. Tests can be automatically launched within the CI system as soon as application changes and tests are checked into the source control repository. It has built in integrations with TeamCity and Jenkins. Users can also leverage any build tool that can invoke a command-line utility to run tests via Sencha Test CLI.
- Sencha Test Studio Client manages the local workspace Browser proxies to Sencha Test Runner Browser requests are routed to the configured app server Test Runner uses Browser Farm, which can be configured in Studio CI Server schedules tests and invokes Test Runner on a “build agent” Test Runner stores results in Studio Server and reports them to the CI Studio Client provides interface to manage test issues
- Assessment: Evaluate current test, build and dev processes. Understand the web app. Initial POC: Create Reference Test Environment, Implement Tests, Review test cases with dev team Test Infrastructure Setup: Customized reference environment, Browser farm setup, Connect CI to your build environment Test Development: Implement test strategy, Continue Test Creation and deepen test coverage, Create datasets needed for complex automated testing, Work in parallel with app dev team Long-term sustainment: Scale test automation team to match development velocity, Ensure production application continues to operate correctly with each release, Ensure new browser versions do not introduce regressions, Develop new test cases as new functionality is created