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Settlement Program
Implementation of the Modernized Approach
            (For External Stakeholders)
                  Fall 2009
Outline


•   The Modernized Approach
•   Settlement Service Delivery
•   Terms and Conditions
•   Discussion




                                  2
The Modernized Approach

• Outcomes - The modernized approach is an outcome based approach, which aims at supporting
  newcomers by providing:
    – language training so they have the language/skills to function in Canada;
    – the information they need to better understand life in Canada and make informed decisions about
      their settlement experience;
    – the required assistance to find employment commensurate with their skills and education; and
    – help to establish networks and contacts so they are engaged and feel welcomed in their communities

• Needs Assessment – Newcomers will be assessed to determine services required to meet their needs.
  Needs assessment is to begin as early as possible, optimally overseas.

• Planning - All activities will be harmonized through improved coordination and collaboration among the
  range of partners.
    – Communities develop and implement strategic settlement plans, offering services that respond to
      identified needs and regional issues. All stakeholders are involved in planning and carrying out
      settlement programming. Best practices shared.

• Performance measurement - Results in terms of outcomes, outputs, and financial resources will be
  gathered and monitored to ensure activities continue to achieved expected results and link services to
  specific settlement outcomes.

                                                                                                           3
From a Suite of Programs to a Single Program with
     a Suite of Activities to Achieve Results
                                                                                                   …using a suite of services that can
     From a suite of programs…                         … to a single program…
                                                                                                    be combined to achieve results

                                                  The Settlement Program
                                                          An outcome-based program
Language Instruction for Newcomers to Canada
                    (LINC)
                                               A. Orientation – Newcomers make informed                Needs Assessment and Referrals
                                               decisions about their settlement and understand
                                               life in Canada
                                                                                                       Information & Awareness Services
                                               B. Language/Skills – Newcomers have
                                               language/skills needed to function in Canada
                                                                                                    Language Learning & Skills Development
Immigrant Settlement and Adaptation Program C. Labour Market Access – Newcomers obtain
                  (ISAP)                    the required assistance to find employment
                                            commensurate with their skills and education                 Employment-Related Services

                                               D. Welcoming Communities – Newcomers
                                               receive help to establish social and professional           Community Connections
                                               networks so they are engaged and feel
                                               welcomed in their communities
                                                                                                               Support Services
                                               E. Policy and Program Development - To
            Host Program (Host)                ensure effective delivery and achieve comparable
                                               settlement outcomes across Canada


                                                                                                                                             4
Settlement Program Logic Model
                 Policy Development, Program Design and Management                                                                                     Settlement Services


                                                                                                                                                                           Language
                                                                                                                                                   Information &
 Program          Policy and Program            Program Implementation and          Needs Assessment                                                                       Learning &         Employment-
                                                                                                                Support Services                    Awareness                                                      Community Connections
Components           Development                       Management                     and Referrals                                                                          Skills         related Services
                                                                                                                                                      Services
                                                                                                                                                                          Development



                • Strategic plans            • Operational plans                    • Initial and on-         Enabling services:                  • Information        • Language          • Labour market         • Individual and
                • Policy, priorities,                                                 going needs             – Childminding                        products             training            bridging                community-level
                                             • Program delivery materials and                                 – Transportation
                  standards and                                                       assessments                                                                      • Other skills/     • Job search skills       bridging, e.g.:
                                               tools                                                            assistance                        • Orientation
                  outcomes                                                            (including                                                                         life-skills         training              – Host/ mentor matches
                                             • Functional guidance & training
                                                                                                              – Provisions for                      sessions
                                                                                      language                  disabilities                                             training                                  – Volunteers engaged trained
                • Performance                                                         assessments)                                                • Promotion                              • Labour market           and supported
                  measurement strategy       • Data collection and
                                                                                                              Other support                         and                                      information
                  and national reports         regional/local/SPO reports           • Referrals to CIC-                                                                                                            • Cultural awareness,
  Outputs                                                                                                       services:                           outreach                               • Workplace               anti-racism, and
                                             • Regional, local and SPO                funded and
                • Horizontal                                                          community               – POE reception                                                                orientation             welcoming
                  coordination                 coordination                                                     services
                                                                                      settlement              – Translation                                                                                          communities services
                • PT consultations           • Service delivery capacity              services                – Interpretation
                • Research analysis/           building                                                       – Settlement/ crisis
                                                                                                                counselling
                  and reports                • Best practices and info sharing
                • Funding allocation         • Contribution agreements

                                                                      E          6. Clients, service
                                                                                    providers and CIC are
                1. Policies and programming align with departmental and             aware of newcomer
                   government priorities                                                                                      8. Target population is aware of CIC settlement services
                                                                                    settlement needs
Immediate       2. Program models are evidenced-based, informed by                                                            9. Timely, useful and appropriate CIC settlement services are available in the Official Language of choice
                                                                                 7. Referrals and                                (in accordance with the Official Languages Act and Policy)
Outcomes           stakeholder input and address the barriers & needs of            personalized settlement
                   both newcomers and communities                                   plans are based on                        10. Clients obtain the CIC settlement services they need to deal with settlement issues as they emerge
                3. Standards, tools, resources and program coordination             assessed settlement
                   support the effective delivery of services)                      needs
                4. Services are efficiently delivered
                5. Provision of settlement services across Canada that
                                                                                                                             A                                  B                                   C                                     D
                   achieve comparable outcomes                                                                                                                                  15. Clients have                 17. Clients are connected to the
                                                                                           11. Clients have timely, useful and            13. Clients have the official                                            broader community and social
                                                                                                                                                                                  knowledge of the
                                                                                             accurate information needed to                 language skills needed                                                 networks
                                                                                                                                                                                  Canadian work
                                                                                             make informed settlement                       to function in Canadian
                                                                                                                                                                                  environment and are            18. Program participants are
Intermediate                                                                                 decisions                                      society
                                                                                                                                                                                  connected to local               aware of newcomers’ needs
 Outcomes                                                                                  12. Clients understand life in Canada          14. Clients have the                    labour markets                   and contributions and are
                                                                                             including laws, rights,                        skills/life-skills needed to                                           engaged in newcomer
                                                                                                                                                                                16. Clients have the skills
                                                                                             responsibilities and how to access             function in Canadian
                                            Key Outcomes                                     community resources                            society
                                                                                                                                                                                  to find and apply for            settlement
                                                                                                                                                                                  employment
                                      Expected
                         A - Orientation                    Results
                         B - Language/Skills
                           A - Orientation
                         C - Labour Market Access
  Ultimate                                                                                                         19. Newcomers find employment commensurate with their skills and experience
 Outcomes
                         DB Community Connection
                          - - Language/Skills
                                                                                                                   20. Newcomers enjoy their rights and act on their responsibilities in Canadian society
                         E - Development and Capacity Building
                           C - Labour Market Access                                                                21. Canadians provide a welcoming community to facilitate the full participation of newcomers into
                                                                                                                   Canadian society                                                                                                                 5
                           D – Welcoming Communities                                                               22. Newcomers contribute to the economic, social and cultural development needs of Canada (in PAA)


CIC Strategic              E - Program and Policy Development
 Outcome 3                                                                                                             23. Successful integration of newcomers into society and the promotion of Canadian Citizenship
Settlement Service Delivery




                              6
Results (Outcomes) versus Settlement Streams
   •     The Settlement Program is an outcome-based program
   •     Logic model identifies both: outcomes to achieve, and settlement activities (streams) to
         achieve outcomes

                  Expected Results                                            Streams - Activities / Services
                 From the Logic Model                                              From the Logic Model
A. Orientation – Newcomers make informed decisions about           1. Needs Assessment and Referrals: Determines eligibility
   their settlement and understand life in Canada                     for services, and assesses newcomers’ needs, resources,
                                                                      strengths and barriers.
B. Language/Skills – Newcomers have language/skills needed         2. Information & Awareness Services: Provides newcomers
   to function in Canada                                              and prospective immigrants with access to accurate, timely
                                                                      information about life in Canada.
C. Labour Market Access – Newcomers obtain the required            3. Language Learning & Skills Development: Provides
   assistance to find employment commensurate with their              access to language training and soft skills in different
   skills and education                                               contexts to enable newcomers to function.
                                                                   4. Employment-Related Services: Supports employment
D. Welcoming Communities – Newcomers receive help to                  related programming for newcomers
   establish social and professional networks so they are          5. Community Connections: Supports newcomers in their
   engaged and feel welcomed in their communities                     social engagement efforts, and engages communities in
                                                                      supporting the full participation of newcomers.
E. Policy and Program Development - To ensure effective            6. Support Services: Increases newcomers’ access to
   delivery and achieve comparable settlement outcomes                settlement services by providing child minding, and/ or
   across Canada                                                      transportation assistance.

                     Recipient can use any all or some of the activities and services to achieve an outcome.
                                                                                                                                   7
Expected Result A - Orientation
Description: Orientation                                              Intermediate Outcomes from the Settlement Program logic model:·
• Newcomers make informed decisions about their settlement and        • Clients have timely, useful and accurate information needed to make informed settlement
  understand life in Canada.                                             decisions
                                                                      • Clients understand life in Canada including laws, rights, responsibilities and how to
                                                                         access community resources

       Streams                                                 Examples of possible activities support Orientation results

Needs Assessment          • Generic settlement needs assessment                              • Other Skills Assessments – Literacy, computer literacy
and Referrals             • Informational needs assessment (overseas and domestic)           • Referral to CIC services and other supporting services and
                          • Language Assessments (e.g. LINC assessment, online self-           information sources (e.g. housing, education, healthcare, media)
                            assessment, exit assessments)

Information and           • Provision of information regarding: settlement services,         • Marketing initiatives aimed at an identified audience (e.g.
Awareness                   general employment information, housing, education, health,        immigration class, population segment, etc.);
                            credential assessment, and acquisition of citizenship            • Online or telephone orientation services (e.g. 211)
(Primary Result)          • User-directed or -initiated learning activities                  • Pre-arrival orientation sessions (e.g. COA, AEIP
                          • Information provided via the web (e.g. Portal, CIC main site);
                          • Marketing of local services;

Language Learning         • Provision of settlement information through language classes     • Citizenship promotion through language classes and curriculum
and Skills                  and curriculum
Development

Employment-Related        • Information/orientation sessions or classes post-arrival on      • Provision of labour market and employment-related information
Services                    labour market in Canada                                            (Newcomer Information Centres (NIC) and settlement agencies)


Community                 • Settlement information from individual mentor/match/host         • Provision of settlement and local community information through
Connections               • Provision of information through group activities and special      in-school supports
                            speakers/events                                                  • Provision of settlement and local community information through
                          • Provision of information and networking online and social          libraries
                            media                                                            • Engagement/education/marketing campaigns

Support Services          • Childminding (where available)                                   • Counseling
                          • Transportation assistance

Examples of Activities:                                               Examples of Possible Indicators:
• Canadian Orientation Abroad                                         • % of clients who report that they received information which helped them learn more
                                                                                                                                                                  8
• Ontario Orientation Program (pilot project in development)             about Canadian laws, community resources, life and culture.
• Active Engagement and Integration Project (AEIP)
• Newcomer Information Centres (NIC)
Expected Result B – Language/Skills


Description: Language/Skills                                          Intermediate Outcomes from the Settlement Program logic model:·
• Newcomers have the language and skills needed to function in        Clients have the official language skills needed to function in Canadian society
  Canada.                                                             Clients have the skills/life-skills needed to function in Canadian society

       Streams                                               Examples of possible activities support: Language/Skills results

Needs Assessment          • Generic settlement needs assessment                               • Formal language learning exit assessment
and Referrals             • Assessment for placement in language training                     • Referral to language training and other settlement services
                          • Other Skills Assessment – Literacy, computer literacy

Information and           • Awareness raising around importance of language skills, gaps      • Orientation to Canadian culture and norms and cross-cultural
Awareness                   between skill levels and Canadian requirements, and                 communication
                            challenges related to acquiring required skill levels             • Orientation to organizational culture and cultural awareness tools
                                                                                                for employers

Language Learning         • Language, literacy, and/or numeric instruction;                   • Instruction in other skills identified as relevant to the settlement
and Skills                • Classroom (e.g. LINC)                                               process such as: finding information, computer literacy, banking
Development               • Online and distance learning (e.g. LINC home study)                 and financial literacy;
(Primary Result)          • Mixed model (classroom and distance)                              • Life skills development;
                          • Informal language learning opportunities (e.g. conversation       • Non-verbal communication; and
                            circles);                                                         • Soft Skills
                          • Training to transition from classroom to online training

Employment-Related        • Employment-directed language training (e.g. OSLT, ELT)            • Online mentoring
Services

Community                 • Language practice and skills development with                     • Promotion of volunteer opportunities to gain skills and practice
Connections                 mentor/match/host or in a group activity                            language
                          • Development of skills and improved communication through          • Practice of written communication via use of social media
                            youth leadership projects

Support Services          • Childminding (where available)                                    • Counseling
                          • Transportation assistance
Examples of Activities:                                               Examples of Possible Indicators:
                                                                                                                                                                       9
• Language Instruction for Newcomers to Canada (LINC)                 • % of clients who report that they have the language ability and skills needed to participate
• Occupation-Specific Language Training (OSLT)                           socially, culturally and economically in Canada.
• Life Skills Program for Refugees and High Needs Newcomers
Expected Result C – Labour Market Access
Description: Labour Market Access                                    Intermediate Outcomes from the Settlement Program logic model:·
• Newcomers obtain the required assistance to find employment        • Clients have knowledge of the Canadian work environment and are connected to local
  commensurate with their skills and experience                        labour markets
                                                                     • Clients have the skills to find and apply for employment

       Streams                                          Examples of possible activities support: Labour Market Access results

Needs Assessment          • Referral to other labour market supporting services              • Formal language learning exit assessment
and Referrals             • Assessment for placement in language training                    • Referrals to regulatory bodies for credential recognition
                          • Other Skills Assessment – Computer literacy

Information and           • Labour market and employment-related information through         •   Orienting employers to newcomers’ experiences in the workplace;
Awareness                   overseas orientation sessions, print publications and online     •   HR staff newcomer awareness;
                            content                                                          •   Assistance finding newcomer employees;
                          • Workplace orientation;                                           •   Foreign credential recognition and referrals
                          • Workplace health and safety standards;

Language Learning         • Occupational skills development                                  • Employment-related language tasks provided through LINC (e.g.
and Skills                • On-the-job workplace orientation and language training             CV writing, job search)
Development               • Occupation-specific language training (e.g. ELT, OSLT)           • Provision of labour market information
                                                                                             • Workplace soft skills

Employment-Related        •   Employment case management;                                    •   Mentorships;
Services                  •   Self-employment help;                                          •   Work placements;
                          •   CV preparation clinics;                                        •   Interview preparation;
(Primary activity)
                          •   Networking programs;                                           •   Job search workshops;
                          •   Internships;                                                   •   Job retention initiatives

Community                 • Mentorships and matches between established Canadian             • Online matching
Connections                 professionals and newcomers                                      • Provision of employment-related information and job searching
                          • Group activities and networking events                             through settlement programming in libraries
                          • Employer learning networks                                       • Discussion forums/speaker series on employment-related topics
                                                                                               Leaders summits

Support Services          • Childminding (where available)                                   • Counseling
                          • Transportation assistance

Examples of Activities:                                              Examples of Possible Indicators:
                                                                                                                                                                   10
• Enhanced Language Training projects (ELT)                          • % of clients should report that they are connected to local labour markets, have
• Employer bridging initiatives (TRIEC, Hire Immigrants Ottawa)         knowledge of the Canadian workplace, and have the skills to find and apply for
• Job Search Workshops (JSWs)                                           employment
Expected Result D – Welcoming Communities
Description: Welcoming Communities                                    Intermediate Outcomes from the Settlement Program logic model:·
• Newcomers receive help to establish social and professional         • Clients are connected to the broader community and social networks
  networks so they are engaged and feel welcomed in their             • Program participants are aware of newcomers’ needs and contributions and are engaged
  communities.                                                          in newcomer settlement
                                                                      • Canadians provide a welcoming community to facilitate the full participation of newcomers
                                                                        into Canadian society

       Streams                                         Examples of possible activities support Welcoming Communities results

Needs Assessment          • Generic settlement needs assessment                               • Informal assessment of informational needs in library (e.g. LSP)
and Referrals             • In-school needs assessment (individual and institutional) (e.g.   • Referral to supporting services in the neighbourhood (e.g.
                            SWIS)                                                               housing, education, healthcare)

Information and           • Settlement, engagement and community-specific information         • Discussion forums/speakers series
Awareness                   through orientation sessions, print publication and CIC           • Engagement/education/marketing campaigns
                            websites

Language Learning         • Language practice with individual mentor/match/host               • Networking through language classes
and Skills                • Language practice through group matches and activities (e.g.      • Leadership projects, for youth or under-represented groups;
Development                 conversation circles)                                             • Training (e.g. cultural competency) for settlement workers,
                          • Special speakers in language classes to convey information          neighbourhood settlement workers, community partners and
                            on rights and responsibilities in Canada                            volunteers

Employment-Related        • Mentorships and matches                                           • Leadership development for under-represented groups
Services                  • Group networking events                                           • Virtual mentoring

Community                 • Mentorships based on interest, demographics, place-based          • In school supports
Connections                 needs, etc (e.g. Host)                                            • Library partnerships
                          • Group matches and activities (e.g. conversation circles, sports   • Place-based youth engagement events in public spaces
(Primary Result)            and recreation events);                                           • Group activities in public institutions/historical or cultural
                          • Community partnerships on settlement (e.g. LIPs)                    community sites
                          • Youth leadership projects                                         • Leaders summits
                          • Virtual matches                                                   • Fostering safe spaces

Support Services          • Childminding (where available)                                    • Counseling
                          • Transportation assistance

Examples of Activities:                                               Examples of Possible Indicators:
• Host                                                                • % of clients who report that they feel connected to the broader community and social
                                                                                                                                                                    11
• Welcoming Communities Initiatives                                      networks, % of program participants who are aware of the needs and contributions of
• Settlement Workers in Schools                                          newcomers, and, % of program participants who claim to create a welcoming community
                                                                         for newcomers
• Library Settlement Partnerships
• Local Immigration Partnerships
Expected Result E – Program / Policy Development
Description: Program / Policy Development        Intermediate Outcomes from the Settlement Program logic model:·
Ensure effective program delivery and achieve    • Program models are evidenced-based, informed by stakeholder input and address the
 comparable settlement outcomes across Canada.     barriers & needs of both newcomers and communities
                                                 • Standards, tools, resources and program coordination support the effective delivery of
                                                   services
                                                 • Services are efficiently delivered
                                                 • Provision of settlement services across Canada that achieve comparable outcomes
                        Streams                                          Examples of possible activities support
                                                                        Policy and Program Development results
Examples of Possible Activities:                 •   Conferences and consultations
                                                 •   Research on settlement issues and policy and programming interventions
                                                 •   Development of curriculum and assessment tools (e.g. language, orientation)
                                                 •   Development of online resources and capacity for training
                                                 •   Development of means to share best practices and tools and resources nationally
                                                     (e.g. national repository for language training tools and resources)
                                                 •   Professional development for service providers (e.g. trainers, teachers and
                                                     assessors)
                                                 •   Training and capacity building
                                                 •   Competency recognition framework for professions
                                                 •   Partnership development for planning and program/service development and
                                                     implementation
                                                 •   Partnership development for planning and program/service development and
                                                     implementation
Examples of Initiatives:
• LINC Curriculum Guidelines
• Summative Assessment Manual (SAM)
• National Conferences
• Regional Conferences                                                                                                                      12
Stream : Needs Assessment and Referrals


Description: Needs Assessment and Referrals                    Intermediate Outcomes from the Settlement Program logic model:
• To support and further activities conducted in other         • Clients, service providers and CIC are aware of newcomer settlement needs
  streams.                                                     • Referrals and personalized settlement plans are based on assessed settlement
                                                                 needs


      Streams                                                   Examples of possible activities support
                                                                   Needs Assessment and Referral
Examples of              Primary or referral assessments:
Possible Activities:     • Intake and immediate assessment of newcomers and their needs;
                         • Referral to services identified through the intake and/or needs assessment processes;
                         • Identify newcomers with complex needs who require monitoring and follow-up; and
                         • Monitor and follow-up with newcomers with complex needs to ensure that they receive the required services and to
                           determine if they require additional services due to changing needs

                         Secondary or program-specific assessments:
                         • Language assessments to determine entry level;
                         • Types of services required for CIC-funded programs; and
                         • Self assessment
Examples of Activities:                                        Examples of Possible Indicators:
• Intake assessment and referral                               • % of clients who felt that the needs assessment helped them to understand their
• Detailed assessment and monitories, as in case                 settlement need and available services, % of clients who said that they received
  management of refugee clients                                  referrals that helped them to obtain the settlement services they need
• Language assessments (including LINC assessment and
  ELT assessment)


                                                                                                                                                    13
Terms and Conditions




                       14
New Terms and Conditions

Apply from May 15, 2008 to March 31, 2013.
1.   Combination of Program Authorities - Combines LINC, ISAP and Host program
     authorities, as well as contributions to provinces with an alternate funding arrangement
     (AFA) under one program authority to simplify and improve service delivery and avoid
     duplication.
2.   Eligibility - Extends eligibility to include some prospective immigrants and refugees,
     including some overseas, who are highly likely to obtain permanent residency but have not
     yet received their permanent resident visa. These include, for example, individuals who
     have been selected by CIC pending completion of medical, security, and criminal
     verification statutory requirements.
3.   Capital Expenditures - Increases allowable capital expenditures to 15% of the total value
     of the agreement. In addition, service providers may spend more than 15% in an individual
     year of a multi-year agreement (up to a maximum of 50% of any year's budget), so long as
     total capital expenditures do not exceed 15% of the total value of the agreement.
4.   Other changes - Other changes to the Ts and Cs (e.g. elimination of co-funding
     requirements under the ELT program) are minor and permit standardization of eligible
     costs and clients across themes.

                                                                                                 15
Eligible Clients

• Only the persons listed in the Ts and Cs are eligible to receive settlement services. Eligible persons
  include both the principal applicant and eligible dependants (spouse and children).
• Immigrants in the process of becoming permanent will now be eligible to services while they have
  been approved in principle pending the following verifications:
    – Medical,
    – Security, and
    – Criminal.
• Data show that the approval after this stage is close to 95% so we do not expect that this will
  substantially increase the number of eligible clients, it will only permit them to access services earlier
  in the immigration process.
• The Terms and Conditions constitute a framework that indicates all possibilities. This is broad but it
  does not mean that CIC will necessary implement everything. CIC can decide to reduce or limit its
  application. This will be done through the settlement manual.
    – This is the case for example for Live-in-caregivers who are not eligible for language training until the are in the
      process of becoming permanent residents.
    – Overseas, CIC-NHQ will determine where and what services will be offered.
• Canadian citizens, refugee claimants and Temporary Foreign Workers are not eligible for the CIC
  settlement program services.
• To access language training, persons must be of legal school-leaving age within their applicable
  province or territory.
                                                                                                                            16
Access to Settlement Services - Current Eligibility and New Criteria



                                                                               Current Eligibility

                                                       Outside Canada - Canadian               In Canada
     Not                                                 Orientation Abroad (COA)              • Permanent Residents eligible for all settlement services
                                                                                                                                                                          Not
   eligible                                            • Individuals with permanent            • Protected Persons as defined in Section 95 of IRPA.                    eligible
      for                                                resident visa                         • Persons in Canada whose applications for Permanent                        for
                                                       • Live-in caregivers with a               Resident status are being processed in Canada and who
   services                                              letter confirming their approval
                                                                                                                                                                        services
                                                                                                 have been informed, by a letter from Citizenship and
                            Medical, security            under the Live-in caregivers            Immigration Canada, of the initial approval of the
                             and criminal                program                                 application subject to an admissibility assessment.
                             verifications
                                                                                               • Live-in caregivers - Eligible for Immigrant Settlement and
                                                                                                 Adaptation Program (ISAP) only.

                    X  Selected Applicants
                                                  X    Visa Issued
                                                                                         X   Arrival in Canada
                                                                                                                                                                 X   Canadian
                            to become                                                                                                                                 Citizens
                        Permanent Resident

                                                                 New Eligibility Criteria
                                                  • Permanent Residents eligible for all settlement services
                                                  • Protected Persons as defined in Section 95 of IRPA.
                                                  • Persons in Canada or overseas who have been selected to become
                                                    permanent residents (pending verifications) will have access to
                                                    settlement services while they are outside Canada or in Canada.



Notes:
• To access the language program, persons must of legal school-leaving age within their applicable province or territory.
• Live-in caregivers overseas who has been informed, by a letter of confirmation from Citizenship and Immigration Canada, of the approval of his/her Temporary Worker application
   under the Live-in Caregiver Program, they are only eligible to Canadian Orientation abroad (COA) but in Canada, they are eligible for settlement services. Once they are informed,   17
   by letter, of the initial approval of the permanent resident application subject to an admissibility assessment they become eligible for all settlement services.
Eligible Costs – Expenditures (1 of 3)



•   Does not restrict what was permitted before.
•   Combine what was already allowed and avoid duplication.
•   Can now cover volunteers’ travel related costs.
•   Childminding and transportation assistance costs can be applied to all services.
•   No financial assistance (except transportation and childminding costs) will be paid to eligible clients.
•   Costs associated with validation of individuals’ credentials are not eligible.
•   Profit is neither a “cost” nor an “expense” and therefore may not be included in the eligible costs.
•   Capital expenditures mean eligible and necessary costs in the opinion of the Department that the
    Service Provider expects to incur and pay for capital assets (such as computers, furniture, and other
    tangible property) purchased and/or leased. It also include leasehold improvements, and costs for
    arrangements and devices for eligible clients with disabilities.
      – The portion related to arrangements and devices for eligible clients with disabilities cannot exceed
           $10,000 per disabled client up to a maximum of $100,000 per year per agreement unless otherwise
           approved by CIC to respond to clients’ needs.




                                                                                                               18
19


                    Eligible Costs – Expenditures (2 of 3)
What is the amount for capital expenditures that we can allow?
•     Under the new Terms and Conditions, the maximum allowable amount for capital expenditures can
      be up to 15% of the total value of the agreement, up from the existing 10% maximum. In the case of
      a multi-year agreement, new flexibility also allows for capital expenditures to exceed 15% per year
      so long the amount deducted is the lesser of:
      – The unclaimed total agreement capital expenditure amount OR 50% of the annual contribution value.
      Note: The amount must spent and claimed in the same fiscal year.


    Example: $5,000,000/5 Year SPO agreement (@ 15%= $750,000 maximum total allowable)
                                       50% of the       Maximum Amount that can be          Capital Expenditure
     Fiscal Year    Annual Value
                                      Annual Value           claimed per year*                   Balance
    2008-09             $1,000,000           $500,000                         $500,000                      $250,000
    2009-10             $1,000,000           $500,000                         $250,000                            $0
    2010-11             $1,000,000           $500,000                               $0
    2011-12             $1,000,000           $500,000                               $0
    2012-13             $1,000,000           $500,000                               $0
      Total Value       $5,000,000
    The amount claimed in any given year can be less the shown as long as it does not exceed $500K or the unclaimed
    amount in any one year or $750K over the 5 years.
                                                                                                                        19
20


                     Eligible Costs – Expenditures (3 of 3)
If a SPO already has an existing agreement, how can they take advantage of the revised maximum amount for capital
     expenditure?
•    In the case of an existing contribution agreement operating under current Terms and Conditions, you must amend the
     existing agreement or issue a new agreement under the new Terms and Conditions before allowing a SPO to take
     advantage of new capital expenditure flexibility. The 15% maximum can still be applied against the total agreement
     amount; however, capital expenditures already spent must be deducted from the revised total capital expenditure limit.

     Example: $5,000,000/5 Year SPO agreement
     Previous Ts & Cs @10%=$500,000 maximum allowable            New Ts & Cs @15%=$750,000 maximum allowable
          Fiscal Year           Annual Value         50% of the Annual        Maximum Amount         Capital Expenditure
                                                          Value              that can be claimed          Balance
                                                                                   per year
     2006-07                 $500,000                N/A                     $50,000                 $450,000
     2007-08                 $700,000                N/A                     $70,000                 $380,000
     2008-09*                $1,500,000              $750,000                $630,000                $0
     2009-10                 $1,500,000              $750,000                $0                      $0
     2010-11                 $800,000                $400,000                $0                      $0
     Total Value             $5,000,000
     Note: With new Terms and Conditions, the total eligible agreement amount for Capital Expenditures rises from initial
     $500,000 to $750,000; however, the $120,000 already spent in the first two fiscal years must be deducted, leaving
     $630,000 for remaining Capital Expenditures at any time during the remaining time of the agreement.
                                                                                                                              20
Discussion




             21
Modernized Settlement Program

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A Call to Action for Generative AI in 2024
 

Modernized Settlement Program

  • 1. Settlement Program Implementation of the Modernized Approach (For External Stakeholders) Fall 2009
  • 2. Outline • The Modernized Approach • Settlement Service Delivery • Terms and Conditions • Discussion 2
  • 3. The Modernized Approach • Outcomes - The modernized approach is an outcome based approach, which aims at supporting newcomers by providing: – language training so they have the language/skills to function in Canada; – the information they need to better understand life in Canada and make informed decisions about their settlement experience; – the required assistance to find employment commensurate with their skills and education; and – help to establish networks and contacts so they are engaged and feel welcomed in their communities • Needs Assessment – Newcomers will be assessed to determine services required to meet their needs. Needs assessment is to begin as early as possible, optimally overseas. • Planning - All activities will be harmonized through improved coordination and collaboration among the range of partners. – Communities develop and implement strategic settlement plans, offering services that respond to identified needs and regional issues. All stakeholders are involved in planning and carrying out settlement programming. Best practices shared. • Performance measurement - Results in terms of outcomes, outputs, and financial resources will be gathered and monitored to ensure activities continue to achieved expected results and link services to specific settlement outcomes. 3
  • 4. From a Suite of Programs to a Single Program with a Suite of Activities to Achieve Results …using a suite of services that can From a suite of programs… … to a single program… be combined to achieve results The Settlement Program An outcome-based program Language Instruction for Newcomers to Canada (LINC) A. Orientation – Newcomers make informed Needs Assessment and Referrals decisions about their settlement and understand life in Canada Information & Awareness Services B. Language/Skills – Newcomers have language/skills needed to function in Canada Language Learning & Skills Development Immigrant Settlement and Adaptation Program C. Labour Market Access – Newcomers obtain (ISAP) the required assistance to find employment commensurate with their skills and education Employment-Related Services D. Welcoming Communities – Newcomers receive help to establish social and professional Community Connections networks so they are engaged and feel welcomed in their communities Support Services E. Policy and Program Development - To Host Program (Host) ensure effective delivery and achieve comparable settlement outcomes across Canada 4
  • 5. Settlement Program Logic Model Policy Development, Program Design and Management Settlement Services Language Information & Program Policy and Program Program Implementation and Needs Assessment Learning & Employment- Support Services Awareness Community Connections Components Development Management and Referrals Skills related Services Services Development • Strategic plans • Operational plans • Initial and on- Enabling services: • Information • Language • Labour market • Individual and • Policy, priorities, going needs – Childminding products training bridging community-level • Program delivery materials and – Transportation standards and assessments • Other skills/ • Job search skills bridging, e.g.: tools assistance • Orientation outcomes (including life-skills training – Host/ mentor matches • Functional guidance & training – Provisions for sessions language disabilities training – Volunteers engaged trained • Performance assessments) • Promotion • Labour market and supported measurement strategy • Data collection and Other support and information and national reports regional/local/SPO reports • Referrals to CIC- • Cultural awareness, Outputs services: outreach • Workplace anti-racism, and • Regional, local and SPO funded and • Horizontal community – POE reception orientation welcoming coordination coordination services settlement – Translation communities services • PT consultations • Service delivery capacity services – Interpretation • Research analysis/ building – Settlement/ crisis counselling and reports • Best practices and info sharing • Funding allocation • Contribution agreements E 6. Clients, service providers and CIC are 1. Policies and programming align with departmental and aware of newcomer government priorities 8. Target population is aware of CIC settlement services settlement needs Immediate 2. Program models are evidenced-based, informed by 9. Timely, useful and appropriate CIC settlement services are available in the Official Language of choice 7. Referrals and (in accordance with the Official Languages Act and Policy) Outcomes stakeholder input and address the barriers & needs of personalized settlement both newcomers and communities plans are based on 10. Clients obtain the CIC settlement services they need to deal with settlement issues as they emerge 3. Standards, tools, resources and program coordination assessed settlement support the effective delivery of services) needs 4. Services are efficiently delivered 5. Provision of settlement services across Canada that A B C D achieve comparable outcomes 15. Clients have 17. Clients are connected to the 11. Clients have timely, useful and 13. Clients have the official broader community and social knowledge of the accurate information needed to language skills needed networks Canadian work make informed settlement to function in Canadian environment and are 18. Program participants are Intermediate decisions society connected to local aware of newcomers’ needs Outcomes 12. Clients understand life in Canada 14. Clients have the labour markets and contributions and are including laws, rights, skills/life-skills needed to engaged in newcomer 16. Clients have the skills responsibilities and how to access function in Canadian Key Outcomes community resources society to find and apply for settlement employment Expected A - Orientation Results B - Language/Skills A - Orientation C - Labour Market Access Ultimate 19. Newcomers find employment commensurate with their skills and experience Outcomes DB Community Connection - - Language/Skills 20. Newcomers enjoy their rights and act on their responsibilities in Canadian society E - Development and Capacity Building C - Labour Market Access 21. Canadians provide a welcoming community to facilitate the full participation of newcomers into Canadian society 5 D – Welcoming Communities 22. Newcomers contribute to the economic, social and cultural development needs of Canada (in PAA) CIC Strategic E - Program and Policy Development Outcome 3 23. Successful integration of newcomers into society and the promotion of Canadian Citizenship
  • 7. Results (Outcomes) versus Settlement Streams • The Settlement Program is an outcome-based program • Logic model identifies both: outcomes to achieve, and settlement activities (streams) to achieve outcomes Expected Results Streams - Activities / Services From the Logic Model From the Logic Model A. Orientation – Newcomers make informed decisions about 1. Needs Assessment and Referrals: Determines eligibility their settlement and understand life in Canada for services, and assesses newcomers’ needs, resources, strengths and barriers. B. Language/Skills – Newcomers have language/skills needed 2. Information & Awareness Services: Provides newcomers to function in Canada and prospective immigrants with access to accurate, timely information about life in Canada. C. Labour Market Access – Newcomers obtain the required 3. Language Learning & Skills Development: Provides assistance to find employment commensurate with their access to language training and soft skills in different skills and education contexts to enable newcomers to function. 4. Employment-Related Services: Supports employment D. Welcoming Communities – Newcomers receive help to related programming for newcomers establish social and professional networks so they are 5. Community Connections: Supports newcomers in their engaged and feel welcomed in their communities social engagement efforts, and engages communities in supporting the full participation of newcomers. E. Policy and Program Development - To ensure effective 6. Support Services: Increases newcomers’ access to delivery and achieve comparable settlement outcomes settlement services by providing child minding, and/ or across Canada transportation assistance. Recipient can use any all or some of the activities and services to achieve an outcome. 7
  • 8. Expected Result A - Orientation Description: Orientation Intermediate Outcomes from the Settlement Program logic model:· • Newcomers make informed decisions about their settlement and • Clients have timely, useful and accurate information needed to make informed settlement understand life in Canada. decisions • Clients understand life in Canada including laws, rights, responsibilities and how to access community resources Streams Examples of possible activities support Orientation results Needs Assessment • Generic settlement needs assessment • Other Skills Assessments – Literacy, computer literacy and Referrals • Informational needs assessment (overseas and domestic) • Referral to CIC services and other supporting services and • Language Assessments (e.g. LINC assessment, online self- information sources (e.g. housing, education, healthcare, media) assessment, exit assessments) Information and • Provision of information regarding: settlement services, • Marketing initiatives aimed at an identified audience (e.g. Awareness general employment information, housing, education, health, immigration class, population segment, etc.); credential assessment, and acquisition of citizenship • Online or telephone orientation services (e.g. 211) (Primary Result) • User-directed or -initiated learning activities • Pre-arrival orientation sessions (e.g. COA, AEIP • Information provided via the web (e.g. Portal, CIC main site); • Marketing of local services; Language Learning • Provision of settlement information through language classes • Citizenship promotion through language classes and curriculum and Skills and curriculum Development Employment-Related • Information/orientation sessions or classes post-arrival on • Provision of labour market and employment-related information Services labour market in Canada (Newcomer Information Centres (NIC) and settlement agencies) Community • Settlement information from individual mentor/match/host • Provision of settlement and local community information through Connections • Provision of information through group activities and special in-school supports speakers/events • Provision of settlement and local community information through • Provision of information and networking online and social libraries media • Engagement/education/marketing campaigns Support Services • Childminding (where available) • Counseling • Transportation assistance Examples of Activities: Examples of Possible Indicators: • Canadian Orientation Abroad • % of clients who report that they received information which helped them learn more 8 • Ontario Orientation Program (pilot project in development) about Canadian laws, community resources, life and culture. • Active Engagement and Integration Project (AEIP) • Newcomer Information Centres (NIC)
  • 9. Expected Result B – Language/Skills Description: Language/Skills Intermediate Outcomes from the Settlement Program logic model:· • Newcomers have the language and skills needed to function in Clients have the official language skills needed to function in Canadian society Canada. Clients have the skills/life-skills needed to function in Canadian society Streams Examples of possible activities support: Language/Skills results Needs Assessment • Generic settlement needs assessment • Formal language learning exit assessment and Referrals • Assessment for placement in language training • Referral to language training and other settlement services • Other Skills Assessment – Literacy, computer literacy Information and • Awareness raising around importance of language skills, gaps • Orientation to Canadian culture and norms and cross-cultural Awareness between skill levels and Canadian requirements, and communication challenges related to acquiring required skill levels • Orientation to organizational culture and cultural awareness tools for employers Language Learning • Language, literacy, and/or numeric instruction; • Instruction in other skills identified as relevant to the settlement and Skills • Classroom (e.g. LINC) process such as: finding information, computer literacy, banking Development • Online and distance learning (e.g. LINC home study) and financial literacy; (Primary Result) • Mixed model (classroom and distance) • Life skills development; • Informal language learning opportunities (e.g. conversation • Non-verbal communication; and circles); • Soft Skills • Training to transition from classroom to online training Employment-Related • Employment-directed language training (e.g. OSLT, ELT) • Online mentoring Services Community • Language practice and skills development with • Promotion of volunteer opportunities to gain skills and practice Connections mentor/match/host or in a group activity language • Development of skills and improved communication through • Practice of written communication via use of social media youth leadership projects Support Services • Childminding (where available) • Counseling • Transportation assistance Examples of Activities: Examples of Possible Indicators: 9 • Language Instruction for Newcomers to Canada (LINC) • % of clients who report that they have the language ability and skills needed to participate • Occupation-Specific Language Training (OSLT) socially, culturally and economically in Canada. • Life Skills Program for Refugees and High Needs Newcomers
  • 10. Expected Result C – Labour Market Access Description: Labour Market Access Intermediate Outcomes from the Settlement Program logic model:· • Newcomers obtain the required assistance to find employment • Clients have knowledge of the Canadian work environment and are connected to local commensurate with their skills and experience labour markets • Clients have the skills to find and apply for employment Streams Examples of possible activities support: Labour Market Access results Needs Assessment • Referral to other labour market supporting services • Formal language learning exit assessment and Referrals • Assessment for placement in language training • Referrals to regulatory bodies for credential recognition • Other Skills Assessment – Computer literacy Information and • Labour market and employment-related information through • Orienting employers to newcomers’ experiences in the workplace; Awareness overseas orientation sessions, print publications and online • HR staff newcomer awareness; content • Assistance finding newcomer employees; • Workplace orientation; • Foreign credential recognition and referrals • Workplace health and safety standards; Language Learning • Occupational skills development • Employment-related language tasks provided through LINC (e.g. and Skills • On-the-job workplace orientation and language training CV writing, job search) Development • Occupation-specific language training (e.g. ELT, OSLT) • Provision of labour market information • Workplace soft skills Employment-Related • Employment case management; • Mentorships; Services • Self-employment help; • Work placements; • CV preparation clinics; • Interview preparation; (Primary activity) • Networking programs; • Job search workshops; • Internships; • Job retention initiatives Community • Mentorships and matches between established Canadian • Online matching Connections professionals and newcomers • Provision of employment-related information and job searching • Group activities and networking events through settlement programming in libraries • Employer learning networks • Discussion forums/speaker series on employment-related topics Leaders summits Support Services • Childminding (where available) • Counseling • Transportation assistance Examples of Activities: Examples of Possible Indicators: 10 • Enhanced Language Training projects (ELT) • % of clients should report that they are connected to local labour markets, have • Employer bridging initiatives (TRIEC, Hire Immigrants Ottawa) knowledge of the Canadian workplace, and have the skills to find and apply for • Job Search Workshops (JSWs) employment
  • 11. Expected Result D – Welcoming Communities Description: Welcoming Communities Intermediate Outcomes from the Settlement Program logic model:· • Newcomers receive help to establish social and professional • Clients are connected to the broader community and social networks networks so they are engaged and feel welcomed in their • Program participants are aware of newcomers’ needs and contributions and are engaged communities. in newcomer settlement • Canadians provide a welcoming community to facilitate the full participation of newcomers into Canadian society Streams Examples of possible activities support Welcoming Communities results Needs Assessment • Generic settlement needs assessment • Informal assessment of informational needs in library (e.g. LSP) and Referrals • In-school needs assessment (individual and institutional) (e.g. • Referral to supporting services in the neighbourhood (e.g. SWIS) housing, education, healthcare) Information and • Settlement, engagement and community-specific information • Discussion forums/speakers series Awareness through orientation sessions, print publication and CIC • Engagement/education/marketing campaigns websites Language Learning • Language practice with individual mentor/match/host • Networking through language classes and Skills • Language practice through group matches and activities (e.g. • Leadership projects, for youth or under-represented groups; Development conversation circles) • Training (e.g. cultural competency) for settlement workers, • Special speakers in language classes to convey information neighbourhood settlement workers, community partners and on rights and responsibilities in Canada volunteers Employment-Related • Mentorships and matches • Leadership development for under-represented groups Services • Group networking events • Virtual mentoring Community • Mentorships based on interest, demographics, place-based • In school supports Connections needs, etc (e.g. Host) • Library partnerships • Group matches and activities (e.g. conversation circles, sports • Place-based youth engagement events in public spaces (Primary Result) and recreation events); • Group activities in public institutions/historical or cultural • Community partnerships on settlement (e.g. LIPs) community sites • Youth leadership projects • Leaders summits • Virtual matches • Fostering safe spaces Support Services • Childminding (where available) • Counseling • Transportation assistance Examples of Activities: Examples of Possible Indicators: • Host • % of clients who report that they feel connected to the broader community and social 11 • Welcoming Communities Initiatives networks, % of program participants who are aware of the needs and contributions of • Settlement Workers in Schools newcomers, and, % of program participants who claim to create a welcoming community for newcomers • Library Settlement Partnerships • Local Immigration Partnerships
  • 12. Expected Result E – Program / Policy Development Description: Program / Policy Development Intermediate Outcomes from the Settlement Program logic model:· Ensure effective program delivery and achieve • Program models are evidenced-based, informed by stakeholder input and address the comparable settlement outcomes across Canada. barriers & needs of both newcomers and communities • Standards, tools, resources and program coordination support the effective delivery of services • Services are efficiently delivered • Provision of settlement services across Canada that achieve comparable outcomes Streams Examples of possible activities support Policy and Program Development results Examples of Possible Activities: • Conferences and consultations • Research on settlement issues and policy and programming interventions • Development of curriculum and assessment tools (e.g. language, orientation) • Development of online resources and capacity for training • Development of means to share best practices and tools and resources nationally (e.g. national repository for language training tools and resources) • Professional development for service providers (e.g. trainers, teachers and assessors) • Training and capacity building • Competency recognition framework for professions • Partnership development for planning and program/service development and implementation • Partnership development for planning and program/service development and implementation Examples of Initiatives: • LINC Curriculum Guidelines • Summative Assessment Manual (SAM) • National Conferences • Regional Conferences 12
  • 13. Stream : Needs Assessment and Referrals Description: Needs Assessment and Referrals Intermediate Outcomes from the Settlement Program logic model: • To support and further activities conducted in other • Clients, service providers and CIC are aware of newcomer settlement needs streams. • Referrals and personalized settlement plans are based on assessed settlement needs Streams Examples of possible activities support Needs Assessment and Referral Examples of Primary or referral assessments: Possible Activities: • Intake and immediate assessment of newcomers and their needs; • Referral to services identified through the intake and/or needs assessment processes; • Identify newcomers with complex needs who require monitoring and follow-up; and • Monitor and follow-up with newcomers with complex needs to ensure that they receive the required services and to determine if they require additional services due to changing needs Secondary or program-specific assessments: • Language assessments to determine entry level; • Types of services required for CIC-funded programs; and • Self assessment Examples of Activities: Examples of Possible Indicators: • Intake assessment and referral • % of clients who felt that the needs assessment helped them to understand their • Detailed assessment and monitories, as in case settlement need and available services, % of clients who said that they received management of refugee clients referrals that helped them to obtain the settlement services they need • Language assessments (including LINC assessment and ELT assessment) 13
  • 15. New Terms and Conditions Apply from May 15, 2008 to March 31, 2013. 1. Combination of Program Authorities - Combines LINC, ISAP and Host program authorities, as well as contributions to provinces with an alternate funding arrangement (AFA) under one program authority to simplify and improve service delivery and avoid duplication. 2. Eligibility - Extends eligibility to include some prospective immigrants and refugees, including some overseas, who are highly likely to obtain permanent residency but have not yet received their permanent resident visa. These include, for example, individuals who have been selected by CIC pending completion of medical, security, and criminal verification statutory requirements. 3. Capital Expenditures - Increases allowable capital expenditures to 15% of the total value of the agreement. In addition, service providers may spend more than 15% in an individual year of a multi-year agreement (up to a maximum of 50% of any year's budget), so long as total capital expenditures do not exceed 15% of the total value of the agreement. 4. Other changes - Other changes to the Ts and Cs (e.g. elimination of co-funding requirements under the ELT program) are minor and permit standardization of eligible costs and clients across themes. 15
  • 16. Eligible Clients • Only the persons listed in the Ts and Cs are eligible to receive settlement services. Eligible persons include both the principal applicant and eligible dependants (spouse and children). • Immigrants in the process of becoming permanent will now be eligible to services while they have been approved in principle pending the following verifications: – Medical, – Security, and – Criminal. • Data show that the approval after this stage is close to 95% so we do not expect that this will substantially increase the number of eligible clients, it will only permit them to access services earlier in the immigration process. • The Terms and Conditions constitute a framework that indicates all possibilities. This is broad but it does not mean that CIC will necessary implement everything. CIC can decide to reduce or limit its application. This will be done through the settlement manual. – This is the case for example for Live-in-caregivers who are not eligible for language training until the are in the process of becoming permanent residents. – Overseas, CIC-NHQ will determine where and what services will be offered. • Canadian citizens, refugee claimants and Temporary Foreign Workers are not eligible for the CIC settlement program services. • To access language training, persons must be of legal school-leaving age within their applicable province or territory. 16
  • 17. Access to Settlement Services - Current Eligibility and New Criteria Current Eligibility Outside Canada - Canadian In Canada Not Orientation Abroad (COA) • Permanent Residents eligible for all settlement services Not eligible • Individuals with permanent • Protected Persons as defined in Section 95 of IRPA. eligible for resident visa • Persons in Canada whose applications for Permanent for • Live-in caregivers with a Resident status are being processed in Canada and who services letter confirming their approval services have been informed, by a letter from Citizenship and Medical, security under the Live-in caregivers Immigration Canada, of the initial approval of the and criminal program application subject to an admissibility assessment. verifications • Live-in caregivers - Eligible for Immigrant Settlement and Adaptation Program (ISAP) only. X Selected Applicants X Visa Issued X Arrival in Canada X Canadian to become Citizens Permanent Resident New Eligibility Criteria • Permanent Residents eligible for all settlement services • Protected Persons as defined in Section 95 of IRPA. • Persons in Canada or overseas who have been selected to become permanent residents (pending verifications) will have access to settlement services while they are outside Canada or in Canada. Notes: • To access the language program, persons must of legal school-leaving age within their applicable province or territory. • Live-in caregivers overseas who has been informed, by a letter of confirmation from Citizenship and Immigration Canada, of the approval of his/her Temporary Worker application under the Live-in Caregiver Program, they are only eligible to Canadian Orientation abroad (COA) but in Canada, they are eligible for settlement services. Once they are informed, 17 by letter, of the initial approval of the permanent resident application subject to an admissibility assessment they become eligible for all settlement services.
  • 18. Eligible Costs – Expenditures (1 of 3) • Does not restrict what was permitted before. • Combine what was already allowed and avoid duplication. • Can now cover volunteers’ travel related costs. • Childminding and transportation assistance costs can be applied to all services. • No financial assistance (except transportation and childminding costs) will be paid to eligible clients. • Costs associated with validation of individuals’ credentials are not eligible. • Profit is neither a “cost” nor an “expense” and therefore may not be included in the eligible costs. • Capital expenditures mean eligible and necessary costs in the opinion of the Department that the Service Provider expects to incur and pay for capital assets (such as computers, furniture, and other tangible property) purchased and/or leased. It also include leasehold improvements, and costs for arrangements and devices for eligible clients with disabilities. – The portion related to arrangements and devices for eligible clients with disabilities cannot exceed $10,000 per disabled client up to a maximum of $100,000 per year per agreement unless otherwise approved by CIC to respond to clients’ needs. 18
  • 19. 19 Eligible Costs – Expenditures (2 of 3) What is the amount for capital expenditures that we can allow? • Under the new Terms and Conditions, the maximum allowable amount for capital expenditures can be up to 15% of the total value of the agreement, up from the existing 10% maximum. In the case of a multi-year agreement, new flexibility also allows for capital expenditures to exceed 15% per year so long the amount deducted is the lesser of: – The unclaimed total agreement capital expenditure amount OR 50% of the annual contribution value. Note: The amount must spent and claimed in the same fiscal year. Example: $5,000,000/5 Year SPO agreement (@ 15%= $750,000 maximum total allowable) 50% of the Maximum Amount that can be Capital Expenditure Fiscal Year Annual Value Annual Value claimed per year* Balance 2008-09 $1,000,000 $500,000 $500,000 $250,000 2009-10 $1,000,000 $500,000 $250,000 $0 2010-11 $1,000,000 $500,000 $0 2011-12 $1,000,000 $500,000 $0 2012-13 $1,000,000 $500,000 $0 Total Value $5,000,000 The amount claimed in any given year can be less the shown as long as it does not exceed $500K or the unclaimed amount in any one year or $750K over the 5 years. 19
  • 20. 20 Eligible Costs – Expenditures (3 of 3) If a SPO already has an existing agreement, how can they take advantage of the revised maximum amount for capital expenditure? • In the case of an existing contribution agreement operating under current Terms and Conditions, you must amend the existing agreement or issue a new agreement under the new Terms and Conditions before allowing a SPO to take advantage of new capital expenditure flexibility. The 15% maximum can still be applied against the total agreement amount; however, capital expenditures already spent must be deducted from the revised total capital expenditure limit. Example: $5,000,000/5 Year SPO agreement Previous Ts & Cs @10%=$500,000 maximum allowable New Ts & Cs @15%=$750,000 maximum allowable Fiscal Year Annual Value 50% of the Annual Maximum Amount Capital Expenditure Value that can be claimed Balance per year 2006-07 $500,000 N/A $50,000 $450,000 2007-08 $700,000 N/A $70,000 $380,000 2008-09* $1,500,000 $750,000 $630,000 $0 2009-10 $1,500,000 $750,000 $0 $0 2010-11 $800,000 $400,000 $0 $0 Total Value $5,000,000 Note: With new Terms and Conditions, the total eligible agreement amount for Capital Expenditures rises from initial $500,000 to $750,000; however, the $120,000 already spent in the first two fiscal years must be deducted, leaving $630,000 for remaining Capital Expenditures at any time during the remaining time of the agreement. 20