2. Recycling Program Overview
Business and Multi-Family Residential Collection Services
100 accounts, 2 to 3 routes a day
Recycling Education & Community Outreach (ECO) Center
Providing Education and training
Stadium Services (servicing Qualcomm, Petco, Cricket)
Special Events and Bin Rentals (recycling & waste collection)
35 special events
Buyback Center at Qualcomm Stadium
Buyback Center Fundraising Events for Schools, Clubs & Sporting Events
CRV Fundraising with Schools, Clubs & Sporting Events
Recycling Internships
Staffing
3. Strategy
What earned income services do you provide?
-Business and Multi-Family Residential Collection
Services
-Stadium Services (servicing Qualcomm, Petco, Cricket)
-Special Events and Bin Rentals (recycling & waste
collection)
-Recycling Internships
-Buyback Center at Qualcomm Stadium
Why was this particular earned income program
chosen?
-These services are in demand in San Diego
-UCO provides a discounted rate in order to capture
4. Target Market
Target market: Who are your participants/clients?
-Businesses, organizations, schools, Multi-Family Residential
Units, Bars, Restaurants and Sports Venue.
Value proposition: What value do they receive from your service?
-Compliance with regulations
-Quality service- we strive to exceed expectations
Competitive advantage: Why do your clients select your service over
competitors?
-Customer Service-
- Help Disadvantage Youth
-Benefit to community
-Competitive pricing
-Services that other haulers will not provide (U.S. Grant)
5. Operations
How does the program work?
-Materials are dropped off at our BBC, picked up on routes, or gathered from Sports
venues. -Depending on the program we charge a fee for service and/or collect
CRV/scrap value from the materials.
What materials are collected, processed and/or sold?
-CRV and Scrap (paper, cardboard, non-CRV plastic, glass, and aluminum)
What equipment and facilities are needed?
-vehicles
-Sorting Center: conveyor belt and compactor
-Buyback Center: sorting table, cash register, scale, storage units
Describe the staffing and corpsmember needs of the program.
-Daily Routes: 2-3 Staff & 4-6 corpsmembers
-Special Events: contingent on event
-Stadium Services: 6 Staff and 40-70 corpsmembers
6. Financial Information
What are the capital (financial) needs to operate this program?
-$1,771,535 operating cost 11/12
How much do you charge for your services?
- Petco: $2,700 per event
-Qualcomm: $4,725.00 per event or if back to back $9,450.00
-Special Events: Rate $25 per CM/hour, $35 per Staff/hour. Always
negotiable.
-Plus item rentals: $100 for twelve 96 gallon bins, $5 per Clearstream or $8
per pair
Is the program profitable? What is your net income (or net loss) per
year?
- $1,190,077.61
Could you operate this program without CalRecycle funding?
-NO
7. Collaboration
Who are the key collaborators and what are their
roles?
Our key collaborators are our major sponsors which
include:
-Aramark (PETCO)
-Cricket (Special Concerts)
-Qualcomm
-OMBAC (OTL)
-SD Unified School District
-Alvarado Hospital
8. Key Lessons
What lessons did you learn from this
program?
Customer Service
Planning
Budgeting
Negotiation
Contracts
Billing
9. Next Steps
What are the next steps for the program?
(maintain, grow, pivot)
Strategies for future growth include:
-Add more businesses to existing routes
-Research and pursue special events
-Place more Interns
-Maintain $25/30 rates