Managing with Aspire

1. SFIA Conference 2010
Managing skills within the SFIA
M i kill ithi th
Professionalism Framework using Aspire
Bernard Gudgin
Christine Westlake
Dave Rowson
www.socitm.net
© Socitm Ltd 1

2. Background
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• SFIA role profiling software originally developed by the
Northern Ireland Civil Service
• It was completely redeveloped by Leeds City Council in
2007 as the Aspire system
• Supports the use of SFIA
S t th f
• Part of a longer-term culture change programme in ICT
• Pilot projects were supported by Socitm the Cabinet Office
Socitm,
and I&DeA
• Officially launched at the Socitm conference in 2008
• Now available to any organisation that can benefit from
using it
www.socitm.net
© Socitm Ltd 2

3. What can Aspire do for me?
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• Aspire
A i supports the implementation of IT professionalism
h i l i f f i li
• The software contains the full SFIA skills framework
• Records job roles using skills and levels from the SFIA
framework
• Used by individuals to assess their skills against those
required for their job and to provide the supporting
i d f th i j b d t id th ti
evidence
• Used by managers for online appraisals, to approve staff
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skills, set development and service objectives
• Supports training requests and authorisations
• Allows individuals to assess their skills against any job role
in their organisation
www.socitm.net
© Socitm Ltd 3

4. Benefits
• In h
I the present climate, staff motivation and encouragement
li ff i i d
is going to be more important than ever
• Following implementation, Leeds City council saw a rapid
g p , y p
rise in staff motivation to well over 80%
• With clear aims, objectives and goals, staff are more
motivated and focussed
• This in turn contributes to increased customer satisfaction
• A true “win-win”
www.socitm.net
© Socitm Ltd 4

5. What else?
• Socitm h d
S i has developed a “SFIA-compatible” framework for
l d “SFIA ibl ” f kf
web developers
• It too will be supported by Aspire
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• Other frameworks for other professions could be supported
• Christine will describe the pilot projects
• Then Dave will talk about future developments
• But please come and see it in action on the Aspire stand!
www.socitm.net
© Socitm Ltd 5

6. Aspire - Pilots
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Mid-Devon Di i Council & T id District Council
Mid D District C il Torridge Di i C il
North Devon District Council Leeds
City
Council
London Borough of Brent
The
Dorset County Council I&DeA Cabinet
ASPIRE
Office
Surrey County Council
SOCITM
Tameside Metropolitan Borough Council
+ others for comparative analysis
www.socitm.net
© Socitm Ltd 6

7. Pilot outcomes
• Provided the content of the e-toolkit
P id d th t t f th t lkit
• www.aspire-gov.co.uk
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• The pilot was deemed a success
• Launch of ASPIRE at Socitm 2008
www.socitm.net
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8. Post pilot implementations
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• Diversity across the public sector
Di i h bli
– Hampshire Fire and Rescue service
– Westminster City Council
– Teesside University
– Luton & Bedfordshire and Cambridge Fire and Rescue
services
– Exeter City Council
www.socitm.net
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9. Hurdles
• Lessons learnt from pilots and more recent
L l f il d
implementations
• Unions and HR involvement
• Corporate Appraisal schemes
• CHANGE MANAGEMENT
• Management driven vs total ownership
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www.socitm.net
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10. Experiences
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• Af
few anonymous anecdotes:
d
– Time
– Support
– Outcomes
– Concerns
www.socitm.net
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11. Users
• Emphasis
E h i on user driven product
di d
• How that works
• Identification of attending users willing to be approached
by delegates
www.socitm.net
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12. Support
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• Where from:
Wh f
– Socitm
– Leeds City Council
– User group
– SFIA
www.socitm.net
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13. Benefits
• Short term
Sh
• Longer term
– Organisation
– IT service
– Individual
• Right kill
Ri ht skills ........Right people........Right place
Ri ht l Ri ht l
• Financial
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14. Aspire Development
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• The value we add….
– Member’s group drives developments
– Annual development release
– M i t i d in line with SFIA
Maintained i li ith
– We use it ! Leeds are active users of Aspire
– Passionate about our people and professionalism
www.socitm.net
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15. Functionality improvements
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• User driven improvements in 2009
– SFIA v4 framework upgrade
– Add locally defined skills alongside SFIA
– Import/export facility to HR or other applications
– Assign competency leads
– Job l hi t
J b role history for individuals
f i di id l
– Appraisal summary statements
– Training course feedback
– Capability to record details of 1 to 1 meetings
– Add document attachments to evidence
www.socitm.net
© Socitm Ltd 15

16. What’s next?
• Future roadmap
– User functionality enhancements
– Strengthen integration (where required)
– Align to membership categories – SOCITM
– Other frameworks, like web developers, can be added
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– Skills gaps and collaboration – Regional, National ??
www.socitm.net
© Socitm Ltd 16

17. Thank you for listening
Questions!
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