Outsource Ace IT & ITES Solutions Pvt Ltd

Bengaluru Area, India India

Human Resources / Recruitment

Currently juggling several roles at the Contact Center, though im in-charge of Operations I do handle all roles in the order of Recruitment, Training, Admin to ensure seamless transistion of various international accounts. Its really exciting as I get to work with every industry possible & complete repertoire of Contact Center operations namely Customer Service, Technical Support, Lead Generation, Appointment Setting, Sales, Data & Web Services. It is a challenge to be available to clients from across the world USA, UK, Australia & India as well. Currently excelling in this role ensuring client satisfaction, SLA's being met & superceded whilst working on new businesses as well. We hav...