There are several important points to consider when designing and implementing effective collaboration strategies. In this session, we will cover the value of Enterprise Social in creating a highly efficient, collaborative environment that will drive adoption and sustainability for your organization. Join Shawn Beeson, Solutions Engineer of NewsGator, as he discusses how to minimize the barriers to entry for your users, and provides insight into techniques and tools to enable your users to collaborate and become more productive in a more natural and human-centric way. -

1. The Future
of Work
Building the
Social Workplace
succeed
Make Social Real

3. #1
Social
business
solutions in
the
Microsoft
ecosystem
100%
Enterprise
SharePoint ✓
SAP ✓
Salesforce ✓
Dynamics ✓
Azure ✓
Human Centric
Trusted
Building Solutions
by the
Understanding
fortune 500
4.5
Million
paid
enterprise
users
We Make Social Real
The
Future of
Work

4. •
•
•
•
•
•
Shawn P. Beeson
Sr. Solutions Engineer / Evangelist
NewsGator Technologies
Denver, CO
About Me
MCPD – SharePoint 2010
MCPD – ASP
.NET
MCITP – SharePoint 2010
MCTS – MOSS/WSS 2007
VTSP - Microsoft
Certified Scrum Master
•
SharePoint Guidance (V2 & V3)
http://Microsoft.com/spg

5. Make Social Real!
#ESN;
#SocBiz; #SPLF13;
#SharePoint; #NewsGator;
#FutureOfWork; #MakeWorkBetter
@SharePointShawn / @NewsGator
http://www.linkedin.com/in/shawnbeeson
shawn.beeson@gmail.com
http://www.youtube.com/user/NewsGatorTV

6. Client / User Access
External Systems
Outlook
Lync
Browser
Windows
Phone 8
SAP
SalesForce
RSS
Twitter
Exchange
Server
Andriod
iOS
Blackberry
Windows 8
Desktop
Linkedin
Yammer
PeopleSoft
Dynamics
SP Extran et
SharePoint Server
Feature Functionality
Video Learning
Scenarios
Video Streaming &
Encoding
Social Learning
Governance &
Compliance
Analytics & Reporting
BI/Analytics
Ideation
Find Experts
Social Networking
Office Integration
Badging & Recognition
Knowledge Capture
Questions & Answers
Content Management
Collaboration
Doc. Management
Workflows
Forms
Records Management
Info. Management
Search
Portals
SharePoint Server Object Model
SharePoint CSOM / Web Services
NewsGator Web Services
Sites
Team Sites
Publishing Sites
Meeting Sites
Wiki Sites
[others]
Idea Stream
Community
Video Stream
SharePoint Service Applications
User Profiles
Managed Metadata
Search (FAST/Ent.)
[others]
Enrich
News
Video
Social
Lync
Active Directory
Users
Permissions
Org. Structure
Exchange Server
Policies
Email
Calendar
Tasks
Presence

7. Microblogging
Activity Streams
User Profiles
Communities & Groups
Search
Administration

8. Questions & Answers
Badging & Recognition
Ideation / Innovation
Reporting & Analytics
Knowledge Management
Governance & Compliance
Videos
Corporate Communications

9. Reach
User Adoption
Integration & Extensibility
Change Management
Community Management
Human Centricity

13. Productivity4
Network
of Hands
Time4

14. 1000x
200%
100%
57%
Source: Wikipedia
Picture: http://cdn.dipity.com/uploads/events/0d0b99683f11b6b948e718eaa371eefa_1M.png

15. Productivity4
Network
of Hands
Time4
Network
of Minds

16. 6.27
1.29
0.8%
Source: Booz & Company:
Maximizing the Impact of Digitization
0.6%
*with 10% increased digitization

17. Network
of Hearts
Productivity4
Network
of Hands
Time4
Network
of Minds

18. 11.3%
7.7%
5.3%
6.4%

19. Opposable Thumbs, Brains and Hearts

21. Source: “The Rise of the networked
enterprise: Web 2.0 finds its
payday”, McKinsey & Company

23. How will we prove
ROI?
What If Something
private is shared
publicly?
We have an Older
Workforce, they
wont get it…
What if employees
are wasting time?
What if Someone
Posts Something
Inappropriate?
It will be too
disruptive
What If we
Get Sued?
We are a
Regulated
Industry
How Will this
Solve My Real
Business
Problems?

24. Ensure Governance & Compliance Capabilities
Create a Detailed “What If” Plan
Focus on ROI and Revenue
Make A Business Case
Address a Business Problem First
Leverage Relationships
Enable Leadership
Reporting & Analytics
Do the Industry Research
Start Small
Ensure Auditability

25. How do I
reduce all
this noise?
Will search
really return
what I am
looking for?
What
communities
do I follow?
What is a
#Hashtag
Who should
I Colleague?
What is
@Targeting?
Where should I
store this
document?
Where do I find
that community
again?
Is this a
Dumb
Question?
What if I’m not
monitoring My
Stream?
Should I
colleague
the CEO?
Did I
Hashtag the
right words?
What will
people think of
my answer?
How can I
find an Expert
in [Topic]?

26. Provide Real Time Recommendations
“On the Fly” Learning
Leverage Network Intelligence
Intelligent Streams & Filtering
“Real” Community Managers
Work From Anywhere, Anytime
Reward & Recognize
Drive Behaviors
Encourage Executive Participation
User Configured Notifications
One Place to Work

29. 200%
engaged employees are
more innovative
41%
with less sick days
78%
Human
Centricity!
cite that recognition is the
main motivating factor
20-25%
69%
productivity increases if
the enterprise becomes
fully networked enterprise
would work harder, if they
were better recognized

31. 28 Hours
Time each week spent by knowledge
workers writing e-mails, searching for
information, and collaborating internally.
(The Social Economy, July 2012, McKinsey Global Institute)
other
70% of our time
Collaborating

32. “As the population of anytime, anywhere
information workers grows, so does the need to
support more devices and mobilize more
business applications that employees use to do
their jobs.”
Forrester, Mobile Engagement Demands Process Transformation, 2/2013