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Harnessing	
  the	
  Power	
  of	
  Social	
  Media	
  	
  	
  




                    Sheena	
  Koshy	
  	
  
Social	
  media	
  is	
  an	
  umbrella	
  term	
  that	
  defines	
  
  the	
  various	
  ac<vi<es	
  that	
  integrate	
  technology,	
  social	
  
  interac<on,	
  and	
  the	
  construc<on	
  of	
  words,	
  pictures,	
  
  videos	
  &	
  audio.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  hAp://www.wikipedia.org	
  	
  

“It	
  is	
  the	
  democra<za<on	
  of	
  informa<on	
  transforming	
  people	
  from	
  
content	
  readers	
  into	
  publishers.	
  It	
  is	
  the	
  shiH	
  from	
  a	
  broadcast	
  
mechanism	
  –	
  one	
  to	
  many	
  –	
  to	
  a	
  many	
  to	
  many	
  model,	
  rooted	
  in	
  
conversa<ons	
  between	
  authors,	
  people	
  and	
  peers.”	
  –	
  Brian	
  Solis	
  
It is not a fad.

It is a fundamental shift

in the way we communicate.
Immerse	
  yourself	
  in	
  the	
  conversa<on	
  


 Facebook	
  	
  
 TwiAer	
  	
  
 LinkedIn	
  
 Blog	
  	
  
 YouTube	
  	
  
Social	
  Media	
  
  Pla-orm	
  /	
  
                              Facebook	
                    Twi;er	
                     LinkedIn	
             YouTube	
                      Blog	
  	
  
 Type	
  of	
  Info	
  
   Needed	
  


                          • 	
  User	
  Name	
  	
  
To	
  begin	
  	
         • 	
  Logo	
  	
  
                          • 	
  Company	
  informa<on	
  	
  

                          Timeline	
  -­‐	
     Background	
                      Company	
               Avatar,	
                 Template	
  	
  
Graphics	
  	
            Profile	
              Graphic	
  	
                     Logo	
  	
              Background	
  	
          Avatar	
  	
  
                          Picture,	
  Cover	
                                                                                       Name	
  	
  
                          Picture	
  	
  	
  




Content	
  	
             2-­‐3	
  updates	
  /	
     4-­‐5	
  updates	
  /	
     1	
  /	
  day	
  	
     1	
  /	
  week	
  ?	
     1/	
  day	
  	
  
                          day	
  	
                   day	
  	
  
Creating a Social Media

Campaign
Building	
  campaigns	
  
•     Audience	
  –	
  who	
  are	
  you	
  talking	
  to?	
  	
  

•     Research	
  -­‐	
  Conduct	
  Social	
  Media	
  Audit,	
  If	
  there	
  is	
  an	
  established	
  social	
  media	
  
      presence	
  	
  

•     Set	
  a	
  goal:	
  the	
  business	
  outcome	
  -­‐	
  What	
  you	
  want	
  your	
  campaign	
  to	
  achieve.	
  

•     Establish	
  strategies:	
  The	
  broad	
  approaches	
  you	
  are	
  going	
  to	
  take	
  in	
  order	
  to	
  
      achieve	
  the	
  goal.	
  

•     Define	
  objec<ves	
  for	
  each	
  strategy.	
  Objec<ves	
  are	
  the	
  measurable	
  tasks	
  that	
  will	
  
      be	
  undertaken	
  in	
  order	
  to	
  realize	
  the	
  strategies.	
  

•     Develop	
  tac<cs	
  -­‐	
  the	
  tools	
  that	
  will	
  be	
  used	
  in	
  order	
  to	
  achieve	
  the	
  objec<ves.	
  

•     Measure	
  your	
  outcome	
  	
  
Engage	
     Listen	
  



     Measure	
  
Facebook	
               Twi;er	
             LinkedIn	
           YouTube	
             Blog	
  	
  




                   Google	
                Google	
                Google	
                Google	
       Google	
  Keyword	
  
                   Keyword	
  Tool	
  	
   Keyword	
  Tool	
  	
   Keyword	
  Tool	
  	
   Keyword	
      Tool	
  	
  
Listening	
  /	
                                                                           Tool	
  	
  
                   Google	
                Google	
                Google	
                               Google	
  Insights	
  
Monitoring	
  	
   Insights	
              Insights	
              Insights	
              Google	
  
                                                                                           Insights	
     Wildfire	
  
                   Wildfire	
               Wildfire	
               Wildfire	
                              Technora<	
  
                                                                                           Wildfire	
  
                                           Tweriod	
  
                                                                                                          Plaborms:	
  
                                               Hootsuite	
  
Scheduling	
  	
                               Tweetdeck	
                                                Blogger	
  
                                                CoTweet	
                                                 Tumblr	
  
                                                                                                          Wordpress.com	
  	
  
                                                                                                          Wordpres.org	
  
Resources	
  
Mashable	
  –	
  www.mashable.com	
  	
  

Social	
  Media	
  Examiner	
  –	
  www.socialmediaexaminer.com	
  	
  

Who’s	
  Blogging	
  What	
  -­‐	
  hAp://whosbloggingwhat.com	
  	
  	
  

Mediabistro	
  –	
  www.mediabistro.com	
  	
  	
  

Alltop	
  –	
  www.alltop.com	
  	
  

Brian	
  Solis	
  –	
  www.briansolis.com	
  	
  	
  
Cautionary Tales ‒ when

consumers go viral


www.mashable.com
Successful viral campaigns
•  Hurricane	
  Irene	
  TwiAer	
  account	
  (Aug,	
  2011)	
  

                                         Buzzfeed	
                           HUGE	
  agency	
  


“BTW,	
  twee*ng	
  messages	
  to	
  @irene	
  doesn’t	
  deliver	
  messages	
  to	
  the	
  hurricane.	
  
   Sorry”	
  hAp://adage.com/ar<cle/digital/irene-­‐agency/229516/	
  	
  

•  Will	
  it	
  Blend?	
  hAp://www.youtube.com/watch?v=K0m4x0y3QNw	
  	
  
Blendtec	
  –	
  188,	
  170,	
  865	
  views	
  on	
  YouTube	
  since	
  Oct	
  2006	
  	
  



•  Pink	
  Glove	
  Dance	
  	
  
Providence	
  St.	
  Vincent	
  Medical	
  Center	
  &	
  Medline	
  	
  
www.pinkglovedance.com	
  
Conversa<on	
  is	
  
happening	
  about	
  
your	
  brand/product	
  
with	
  or	
  without	
  
your	
  par<cipa<on.	
  	
  
Thank	
  you!	
  	
  
Let’s	
  connect	
  on	
  	
  

                       www.linkedin.com/in/sheenakoshyc	
  




                       www.twiAer.com/startupjax	
  /	
  www.twiAer.com/sheenakoshyc	
  	
  




                       sheena.koshy@istartjax.com	
  	
  

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Harnessing the Power of Social Media

  • 1. Harnessing  the  Power  of  Social  Media       Sheena  Koshy    
  • 2. Social  media  is  an  umbrella  term  that  defines   the  various  ac<vi<es  that  integrate  technology,  social   interac<on,  and  the  construc<on  of  words,  pictures,   videos  &  audio.                                                                                                                                                                                                                              hAp://www.wikipedia.org     “It  is  the  democra<za<on  of  informa<on  transforming  people  from   content  readers  into  publishers.  It  is  the  shiH  from  a  broadcast   mechanism  –  one  to  many  –  to  a  many  to  many  model,  rooted  in   conversa<ons  between  authors,  people  and  peers.”  –  Brian  Solis  
  • 3.
  • 4. It is not a fad. It is a fundamental shift in the way we communicate.
  • 5.
  • 6. Immerse  yourself  in  the  conversa<on   Facebook     TwiAer     LinkedIn   Blog     YouTube    
  • 7. Social  Media   Pla-orm  /   Facebook   Twi;er   LinkedIn   YouTube   Blog     Type  of  Info   Needed   •   User  Name     To  begin     •   Logo     •   Company  informa<on     Timeline  -­‐   Background   Company   Avatar,   Template     Graphics     Profile   Graphic     Logo     Background     Avatar     Picture,  Cover   Name     Picture       Content     2-­‐3  updates  /   4-­‐5  updates  /   1  /  day     1  /  week  ?   1/  day     day     day    
  • 8.
  • 9. Creating a Social Media Campaign
  • 10. Building  campaigns   •  Audience  –  who  are  you  talking  to?     •  Research  -­‐  Conduct  Social  Media  Audit,  If  there  is  an  established  social  media   presence     •  Set  a  goal:  the  business  outcome  -­‐  What  you  want  your  campaign  to  achieve.   •  Establish  strategies:  The  broad  approaches  you  are  going  to  take  in  order  to   achieve  the  goal.   •  Define  objec<ves  for  each  strategy.  Objec<ves  are  the  measurable  tasks  that  will   be  undertaken  in  order  to  realize  the  strategies.   •  Develop  tac<cs  -­‐  the  tools  that  will  be  used  in  order  to  achieve  the  objec<ves.   •  Measure  your  outcome    
  • 11. Engage   Listen   Measure  
  • 12. Facebook   Twi;er   LinkedIn   YouTube   Blog     Google   Google   Google   Google   Google  Keyword   Keyword  Tool     Keyword  Tool     Keyword  Tool     Keyword   Tool     Listening  /   Tool     Google   Google   Google   Google  Insights   Monitoring     Insights   Insights   Insights   Google   Insights   Wildfire   Wildfire   Wildfire   Wildfire   Technora<   Wildfire   Tweriod   Plaborms:   Hootsuite   Scheduling     Tweetdeck   Blogger   CoTweet   Tumblr   Wordpress.com     Wordpres.org  
  • 13. Resources   Mashable  –  www.mashable.com     Social  Media  Examiner  –  www.socialmediaexaminer.com     Who’s  Blogging  What  -­‐  hAp://whosbloggingwhat.com       Mediabistro  –  www.mediabistro.com       Alltop  –  www.alltop.com     Brian  Solis  –  www.briansolis.com      
  • 14. Cautionary Tales ‒ when consumers go viral www.mashable.com
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 23. •  Hurricane  Irene  TwiAer  account  (Aug,  2011)   Buzzfeed   HUGE  agency   “BTW,  twee*ng  messages  to  @irene  doesn’t  deliver  messages  to  the  hurricane.   Sorry”  hAp://adage.com/ar<cle/digital/irene-­‐agency/229516/     •  Will  it  Blend?  hAp://www.youtube.com/watch?v=K0m4x0y3QNw     Blendtec  –  188,  170,  865  views  on  YouTube  since  Oct  2006     •  Pink  Glove  Dance     Providence  St.  Vincent  Medical  Center  &  Medline     www.pinkglovedance.com  
  • 24. Conversa<on  is   happening  about   your  brand/product   with  or  without   your  par<cipa<on.    
  • 25. Thank  you!     Let’s  connect  on     www.linkedin.com/in/sheenakoshyc   www.twiAer.com/startupjax  /  www.twiAer.com/sheenakoshyc     sheena.koshy@istartjax.com