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The Strategic Role of  Human Resource Management
After studying this chapter,  you should be able to: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© 2005 Prentice Hall Inc. All rights reserved. 1–
The Manager’s Human Resource Management Jobs ,[object Object],[object Object],[object Object],[object Object]
Personnel Aspects Of A Manager’s Job ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Personnel Mistakes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Basic HR Concepts ,[object Object],[object Object],[object Object]
Line and Staff Aspects of HRM ,[object Object],[object Object],[object Object],[object Object]
Line Managers’ HRM Responsibilities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Functions of the HR Manager ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR and Authority ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Employee Advocacy ,[object Object],[object Object],[object Object],[object Object]
Examples of HR Job Duties ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of HR Job Duties (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR Department Organizational Chart (Large Company) Figure 1 –1   Source:  Adapted from  BNA Bulletin to Management , June 29, 2000.
Cooperative Line and Staff HR Management ,[object Object],[object Object],[object Object]
HR Organizational Chart (Small Company) Figure 1 –2
Employment and Recruiting—Who Handles It? (percentage of all employers) Figure 1 –3   Source:  HR Department Benchmarks and Analysis,”  BNA/Society for Human Resource Management , 2002. Note: length of bars represents prevalence of activity among all surveyed employers.
The Changing Environment Of  HR Management ,[object Object],[object Object],[object Object],[object Object]
A Changing HR Environment ,[object Object],[object Object],[object Object],[object Object],[object Object]
Employment Exodus:  Projected Loss of Jobs and Wages Figure 1 –4 Source:  Michael Shroeder, “States Fight Exodus of Jobs,”  Wall Street Journal , June 3, 2003, p. 84.
Measuring HR’s Contribution ,[object Object],[object Object],[object Object],[object Object]
HR Metrics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 1 –5 Sources:  Robert Grossman, “Measuring Up,”  HR Magazine , January 2000, pp. 29–35; Peter V. Le Blanc, Paul Mulvey, and Jude T. Rich, “Improving the Return on Human Capital: New Metrics,”  Compensation and Benefits Review , January/February 2000, pp. 13–20;Thomas E. Murphy and Sourushe Zandvakili, “Data and Metrics-Driven Approach to Human Resource Practices: Using Customers, Employees, and Financial Metrics,”  Human Resource Management  39, no. 1 (Spring 2000), pp. 93–105; [ HR Planning , Commerce Clearing House Incorporated, July 17, 1996;]  SHRM/EMA 2000 Cost Per Hire and Staffing Metrics Survey ; www.shrm.org.
HR Metrics (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 1 –5  (cont’d) Sources:  Robert Grossman, “Measuring Up,”  HR Magazine , January 2000, pp. 29–35; Peter V. Le Blanc, Paul Mulvey, and Jude T. Rich, “Improving the Return on Human Capital: New Metrics,”  Compensation and Benefits Review , January/February 2000, pp. 13–20;Thomas E. Murphy and Sourushe Zandvakili, “Data and Metrics-Driven Approach to Human Resource Practices: Using Customers, Employees, and Financial Metrics,”  Human Resource Management  39, no. 1 (Spring 2000), pp. 93–105; [ HR Planning , Commerce Clearing House Incorporated, July 17, 1996;]  SHRM/EMA 2000 Cost Per Hire and Staffing Metrics Survey ; www.shrm.org.
HR Metrics (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Figure 1 –5  (cont’d) Sources:  Robert Grossman, “Measuring Up,”  HR Magazine , January 2000, pp. 29–35; Peter V. Le Blanc, Paul Mulvey, and Jude T. Rich, “Improving the Return on Human Capital: New Metrics,”  Compensation and Benefits Review , January/February 2000, pp. 13–20;Thomas E. Murphy and Sourushe Zandvakili, “Data and Metrics-Driven Approach to Human Resource Practices: Using Customers, Employees, and Financial Metrics,”  Human Resource Management  39, no. 1 (Spring 2000), pp. 93–105; [ HR Planning , Commerce Clearing House Incorporated, July 17, 1996;]  SHRM/EMA 2000 Cost Per Hire and Staffing Metrics Survey ; www.shrm.org.
Measuring HR’s Contribution ,[object Object],[object Object],[object Object],[object Object]
Benefits of a High Performance Work System (HPWS) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The New HR Manager ,[object Object],[object Object],[object Object],[object Object],[object Object]
The New HR Manager (cont’d) ,[object Object],[object Object],[object Object],[object Object]
Effects CFOs Believe Human Capital  Has on Business Outcomes Figure 1 –6   Source:  Steven H. Bates, “Business Partners,”  HR Magazine , September 2003, p. 49
The New HR Manager ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR Professional Certification ,[object Object],[object Object],[object Object],[object Object],[object Object]
HR and Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Plan of This Book: Basic Themes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Strategy and the Basic HR Process Figure 1 –8
KEY TERMS management process human resource management (HRM) authority line manager staff manager line authority implied authority functional control employee advocacy globalization nontraditional workers human capital strategy metrics HR Scorecard outsourcing

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Hrm10e ch01

  • 1. The Strategic Role of Human Resource Management
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. HR Department Organizational Chart (Large Company) Figure 1 –1 Source: Adapted from BNA Bulletin to Management , June 29, 2000.
  • 15.
  • 16. HR Organizational Chart (Small Company) Figure 1 –2
  • 17. Employment and Recruiting—Who Handles It? (percentage of all employers) Figure 1 –3 Source: HR Department Benchmarks and Analysis,” BNA/Society for Human Resource Management , 2002. Note: length of bars represents prevalence of activity among all surveyed employers.
  • 18.
  • 19.
  • 20. Employment Exodus: Projected Loss of Jobs and Wages Figure 1 –4 Source: Michael Shroeder, “States Fight Exodus of Jobs,” Wall Street Journal , June 3, 2003, p. 84.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Effects CFOs Believe Human Capital Has on Business Outcomes Figure 1 –6 Source: Steven H. Bates, “Business Partners,” HR Magazine , September 2003, p. 49
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Strategy and the Basic HR Process Figure 1 –8
  • 35. KEY TERMS management process human resource management (HRM) authority line manager staff manager line authority implied authority functional control employee advocacy globalization nontraditional workers human capital strategy metrics HR Scorecard outsourcing