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Harnessing the 'Bang': from Digital
Disruption to Digital Transformation
Stephen Huppert
© Deloitte Touche Tohmatsu
This presentation has been prepared for the Actuaries Institute 2015
Actuaries Summit.
The Institute Council wishes it to be understood that opinions put forward
herein are not necessarily those of the Institute and the Council is not
responsible for those opinions.
"Computers in the future may weigh no
more than 1.5 tons.“
Popular Mechanics (1949)
Everything in this 1991
RadioShack ad exists in a
single smartphone.
“I used to say that this is the most important graph in all the
technology business. I’m now of the opinion that this is the
most important graph ever graphed.”
Steve Jurvetson
Artificial Intelligence Genomics
Connected Home Sensing – Internet of Things
Crypto-Currencies
Robotics3D Printing
Drones
Mobile Payments
Oculus RiftWearables
Electric and Connected Cars
EX PONE NT I A L T ECHNOLOGI E S
A MYRI AD OF DISRU PT I VE IDEAS
ARE NOW BECOMI NG A REALIT Y
Artificial Intelligence
Meet NAO
A humanoid robot
offers basic service
information at the
Bank of Tokyo-
Mitsubishi UFJ's
https://www.youtube.com/watch?v=fAl2FDFR7VM
actuary
The Internet of Things
Wearables and
insurance
Telematics
Connected
Home
The Sharing Economy
Peer to Peer Insurance
Big Data and Analytics
Applying big
data in
insurance
https://www.youtube.com/watch?v=XT-gOFRHRFc
Social Media
What are actuaries saying on twitter?
https://twitter.com/stephenhuppert/lists/actuaries
https://twitter.com/stephenhuppert/lists/actuariesdownunder
"Investor concern over the threat of new
technologies is overstated."
Blockbuster analyst report, 1999
Disruptors tend to show these three essential characteristics that enable
them to scale quickly and grow at sometimes unbelievable speed
They have a digital platform to connect supply and demand
They leverage resources outside their organisation
They focus on quick learning by daily experimenting with new ideas
Disruptors being
disrupted
Uber, the world’s largest taxi
company, owns no vehicles
Facebook, the world’s most
popular media owner, creates
no content
Alibaba, the most valuable
retailer, has no inventory
Airbnb, the world’s largest
accommodation provider, owns
no real estate
The Battle Is For The Customer Interface
Tom Goodwin Senior Vice President of Strategy and Innovation at Havas Media.
Continue the conversation
sthuppert@deloitte.com.au
@stephenhuppert
About Deloitte
Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients
spanning multiple industries. With a globally connected network of member firms in 140 countries,
Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they
operate. Deloitte's 150,000 professionals are committed to becoming the standard of excellence.
Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value
to markets and clients, commitment to each other, and strength from diversity. They enjoy an
environment of continuous learning, challenging experiences, and enriching career opportunities.
Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust,
and making a positive impact in their communities.
Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of
member firms, each of which is a legally separate and independent entity. Please see
www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche
Tohmatsu and its member firms.
About Deloitte Australia
In Australia, Deloitte has 12 offices and over 4,500 people and provides audit, tax, consulting, and
financial advisory services to public and private clients across the country. Known as an employer
of choice for innovative human resources programs, we are committed to helping our clients and
our people excel. Deloitte's professionals are dedicated to strengthening corporate responsibility,
building public trust, and making a positive impact in their communities. For more information,
please visit Deloitte’s web site at www.deloitte.com.au.
Confidential This document and the information contained in it is confidential and should not be
used or disclosed in any way without our prior consent.
Liability limited by a scheme approved under Professional Standards Legislation.
General information only
This presentation is provided as general information only and does not consider your specific objectives, situation or needs. You should not rely on the information in this presentation or disclose it or refer to it in
any document. We accept no duty of care or liability to you or anyone else regarding this presentation and we are not responsible to you or anyone else for any loss suffered in connection with the use of this
presentation or any of its content.
© Deloitte Touche Tohmatsu, 2015. All rights reserved.

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Harnessing the 'Bang': from Digital Disruption to Digital Transformation

  • 1. Harnessing the 'Bang': from Digital Disruption to Digital Transformation Stephen Huppert © Deloitte Touche Tohmatsu This presentation has been prepared for the Actuaries Institute 2015 Actuaries Summit. The Institute Council wishes it to be understood that opinions put forward herein are not necessarily those of the Institute and the Council is not responsible for those opinions.
  • 2. "Computers in the future may weigh no more than 1.5 tons.“ Popular Mechanics (1949)
  • 3. Everything in this 1991 RadioShack ad exists in a single smartphone.
  • 4. “I used to say that this is the most important graph in all the technology business. I’m now of the opinion that this is the most important graph ever graphed.” Steve Jurvetson
  • 5. Artificial Intelligence Genomics Connected Home Sensing – Internet of Things Crypto-Currencies Robotics3D Printing Drones Mobile Payments Oculus RiftWearables Electric and Connected Cars EX PONE NT I A L T ECHNOLOGI E S
  • 6. A MYRI AD OF DISRU PT I VE IDEAS ARE NOW BECOMI NG A REALIT Y
  • 8.
  • 9.
  • 10. Meet NAO A humanoid robot offers basic service information at the Bank of Tokyo- Mitsubishi UFJ's
  • 13. The Internet of Things
  • 18. Peer to Peer Insurance
  • 19. Big Data and Analytics
  • 23.
  • 24. What are actuaries saying on twitter? https://twitter.com/stephenhuppert/lists/actuaries https://twitter.com/stephenhuppert/lists/actuariesdownunder
  • 25.
  • 26.
  • 27. "Investor concern over the threat of new technologies is overstated." Blockbuster analyst report, 1999
  • 28. Disruptors tend to show these three essential characteristics that enable them to scale quickly and grow at sometimes unbelievable speed They have a digital platform to connect supply and demand They leverage resources outside their organisation They focus on quick learning by daily experimenting with new ideas
  • 30. Uber, the world’s largest taxi company, owns no vehicles Facebook, the world’s most popular media owner, creates no content Alibaba, the most valuable retailer, has no inventory Airbnb, the world’s largest accommodation provider, owns no real estate The Battle Is For The Customer Interface Tom Goodwin Senior Vice President of Strategy and Innovation at Havas Media.
  • 32. About Deloitte Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in 140 countries, Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte's 150,000 professionals are committed to becoming the standard of excellence. Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity. They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its member firms. About Deloitte Australia In Australia, Deloitte has 12 offices and over 4,500 people and provides audit, tax, consulting, and financial advisory services to public and private clients across the country. Known as an employer of choice for innovative human resources programs, we are committed to helping our clients and our people excel. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. For more information, please visit Deloitte’s web site at www.deloitte.com.au. Confidential This document and the information contained in it is confidential and should not be used or disclosed in any way without our prior consent. Liability limited by a scheme approved under Professional Standards Legislation. General information only This presentation is provided as general information only and does not consider your specific objectives, situation or needs. You should not rely on the information in this presentation or disclose it or refer to it in any document. We accept no duty of care or liability to you or anyone else regarding this presentation and we are not responsible to you or anyone else for any loss suffered in connection with the use of this presentation or any of its content. © Deloitte Touche Tohmatsu, 2015. All rights reserved.