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Training Need Analysis Training  needs analysis process is a series of activities conducted to identify problems or other issues in the workplace, and to determine whether training is an appropriate response.
The bigger picture Organisational performance Employee performance Employee Skills, Knowledge and Attitudes Employee education, experience and training
Training? Training helps to  bridge the gap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Training Need Analysis (TNA) TNA is a tool to identify the gap ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TNA (Step 1): Future performance Existing  performance Future  performance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
TNA (Step 2): Challenges Existing  challenges Future  challenges What are we concerned about? What’re the challenges today? What challenges we are likely to face in the future?
TNA (Step 3): Employee performance Existing  performance Future  Performance In what way our employees should start performing differently to help us meet the challenges and take us to the goals?
TNA (Step 4): New Skills, knowledge and Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],In order for our employees to perform differently, what kind of  new Skills, Knowledge and Attitudes they need to have?
TNA (Step 5): Training needs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Now that we know what kind of new Skills, knowledge and Attitudes are required for our employees, how can we bridge the gap?
TNA in essence… Start with future organisational goals and challenges Assess required employee performance to meet the goals and challenges Assess required employee Skills, Knowledge and Attitudes to deliver the performance Identify employee training needs to bridge the gap 1 2 3 4
Who Conducts Needs Analysis & Why? An in-house trainer or a consultant performs a needs analysis to collect and document information concerning any of the following issues : 1. Performance problems 2. Anticipated introduction of new system, task or technology 3. A desire by the organization to benefit from a perceived opportunity
Techniques for Determining Specific Training Needs ,[object Object],[object Object]
Interviews ,[object Object]
Questionnaires ,[object Object],[object Object]
Job Descriptions ,[object Object]
The Difficulty Analysis ,[object Object]
Problem Solving Conference ,[object Object],[object Object]
Formula To Decide ,[object Object],[object Object],[object Object]
Determine Cause(s) ,[object Object],[object Object],[object Object],I don’t wanna! I don’t know how. I don’t wanna!
If a skill deficiency.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Yes, it is a problem of will…Then one last question Obstacles? Remove  Obstacles
Thank You!

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Training need analysis

  • 1. Training Need Analysis Training needs analysis process is a series of activities conducted to identify problems or other issues in the workplace, and to determine whether training is an appropriate response.
  • 2. The bigger picture Organisational performance Employee performance Employee Skills, Knowledge and Attitudes Employee education, experience and training
  • 3.
  • 4.
  • 5.
  • 6. TNA (Step 2): Challenges Existing challenges Future challenges What are we concerned about? What’re the challenges today? What challenges we are likely to face in the future?
  • 7. TNA (Step 3): Employee performance Existing performance Future Performance In what way our employees should start performing differently to help us meet the challenges and take us to the goals?
  • 8.
  • 9.
  • 10. TNA in essence… Start with future organisational goals and challenges Assess required employee performance to meet the goals and challenges Assess required employee Skills, Knowledge and Attitudes to deliver the performance Identify employee training needs to bridge the gap 1 2 3 4
  • 11. Who Conducts Needs Analysis & Why? An in-house trainer or a consultant performs a needs analysis to collect and document information concerning any of the following issues : 1. Performance problems 2. Anticipated introduction of new system, task or technology 3. A desire by the organization to benefit from a perceived opportunity
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Yes, it is a problem of will…Then one last question Obstacles? Remove Obstacles