Simon Rowles
4 SlideShares 7 Seguidores 8 Siguiendos
Personal Information
Organización/Lugar de trabajo
Auckland, New Zealand New Zealand
Ocupación
Managing Director
Sector
Finance / Banking / Insurance
Sitio web
www.beyonde.co
Acerca de
Customer strategy isn't everything but it's way ahead of whatever's in second place. Industry Experience - Financial services with a focus on loyalty - Retailing with a focus on customer experience Functional Experience - Customer experience, relationship management and loyalty driving enterprise profits - Conversion of global best practice and IP to local offerings - Growth in market share and EBITDA in mature categories
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Etiquetas
customer loyalty loyalty program credit card loyalty customer experience loyalty customer data 11ants vend personalisation transactions and interactions analytics big data digital communications bank retention marketing bank wide loyalty new zealand privacy
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Presentaciones

(4)
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Simon Rowles Institutional Bank Presentation July 2014

Hace 9 años • 635 Visualizaciones

Simon rowles conference presentation september 2010

Hace 9 años • 483 Visualizaciones

Simon Rowles - The Deletist Consumer - human element in big data Customer 3 -1 conference May 2015

Hace 8 años • 406 Visualizaciones

Published in Marketing Magazine July 2015

Hace 8 años • 386 Visualizaciones

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Personal Information
Organización/Lugar de trabajo
Auckland, New Zealand New Zealand
Ocupación
Managing Director
Sector
Finance / Banking / Insurance
Sitio web
www.beyonde.co
Acerca de
Customer strategy isn't everything but it's way ahead of whatever's in second place. Industry Experience - Financial services with a focus on loyalty - Retailing with a focus on customer experience Functional Experience - Customer experience, relationship management and loyalty driving enterprise profits - Conversion of global best practice and IP to local offerings - Growth in market share and EBITDA in mature categories
Etiquetas
customer loyalty loyalty program credit card loyalty customer experience loyalty customer data 11ants vend personalisation transactions and interactions analytics big data digital communications bank retention marketing bank wide loyalty new zealand privacy
Ver más