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Pandemic Workshop
1.
Influenza Pandemic
Workshopp Ken Simpson The VR Group Pty Ltd September 2006 http://www.blog.vrg.net.au http://www blog vrg net au © 2005, The VR Group Pty Ltd, All Rights reserved
2.
Agenda © 2005, The
VR Group Pty Ltd, All Rights reserved
3.
Briefing on Pandemic
Influenza • What is it? • p How does it spread? • Likely impacts • Challenges © 2005, The VR Group Pty Ltd, All Rights reserved
4.
Some definitions •
Influenza – Influenza (the flu) is a very infectious illness caused by a virus. It is much more serious than a common cold and can leave you ill for up to 10 days. – Symptoms of the flu include: a high fever, headache, muscle aches and pains, fatigue, cough fatigue cough, sore throat or a runny nose. It may take up to three days to feel throat, nose symptoms after you catch the flu (the incubation period). – Anyone can get the flu – being fit, active and healthy does not protect you from getting this virus. • Avian Influenza – Avian influenza refers to a large group of different influenza viruses that primarily affect birds. – On rare occasions, these bird viruses can infect other species, including pigs and humans. The vast majority of avian influenza viruses do not infect humans. – We are not planning for Avian Influenza • H5N1 – Is a specific influenza subtype – Avian H5N1 is a strain with pandemic potential, since it might ultimately adapt into i t a strain that is contagious among h t i th t i t i humans © 2005, The VR Group Pty Ltd, All Rights reserved
5.
Pandemic Influenza • …
i what we are planning f is h t l i for • Pandemic is an Epidemic occurring simultaneously in g y multiple countries • Pandemic requires 3 conditions – A new virus emerges which has not previously infected humans therefore nobody has antibodies to fight it (Avian H5N1 strain) – The virus makes humans seriously ill y – The virus is capable of efficient human to human transmission © 2005, The VR Group Pty Ltd, All Rights reserved
6.
Pandemics are not
new • They are (rare but) recurring events • There were 3 in the 20th Century – 1918, Spanish Flu • E ti t d 40 50 million d d Estimated 40-50 illi dead – 1957, Asian Influenza • Estimated 2 million deaths – 1968, Hong Kong Flu • Estimated 1 million deaths © 2005, The VR Group Pty Ltd, All Rights reserved
7.
Pandemic and Business
Continuity • B i Business C ti it i concerned with IMPACT Continuity is d ith not LIKELIHOOD • Pandemic influenza will leverage existing BC capabilities – Incident Management – Mission Critical Activities – Minimum operating requirements • Specific threat, may not match previous planning – Gl b l i Global impact t – Longer-term © 2005, The VR Group Pty Ltd, All Rights reserved
8.
More definitions • WHO
Phases – Adapted by Dept of Health for Australia • Vaccine • Anti-virals Anti virals © 2005, The VR Group Pty Ltd, All Rights reserved
9.
More definitions • WHO
Phases • Vaccine – Not currently available – Not expected until approx 6 p pp months after the outbreak • Anti-Virals – Medication that may reduce the impact of the symptoms – Seen in some quarters as having potential for use to prevent illness (prophylaxis) – Are in very short supply © 2005, The VR Group Pty Ltd, All Rights reserved
10.
Spreading the virus •
Droplet D l – occurs when large (greater than or equal to five micrometre diameter) droplets are generated, propelled a distance of up to one metre and deposited on the mouth, nose or eyes of another person. – requires close contact as th d l t d not remain suspended i th i l t t the droplets do t i d d in the air and generally only travel short distances (usually a metre or less). • Contact – occu s occurs when s e skin to s skin co tact results in the physical t a s e o micro- contact esu ts t e p ys ca transfer of c o organisms. – can also occur when a virus contaminates a person’s hand and then that person touches his or her mouth, nose or eyes. – Indirect transmission occurs when the virus is transferred to a person’s eyes, eyes mouth or nose after coming into contact with a contaminated object or surface. – Influenza A and B viruses have been shown to survive on hard, non- porous surfaces for 24–48 hours, on cloth, paper and tissue for less than 8–12 hours and on hands for 5 minutes. • Airborne – When smaller (less than five micrometres diameter) droplets or dust particles containing the infectious agent are produced (e.g. from the evaporation of water from larger droplets) which remain suspended in the air, are dispersed by air currents, and may be inhaled by a person who is some distance from the source patient. © 2005, The VR Group Pty Ltd, All Rights reserved
11.
Basic mitigation strategies •
P Personal P t ti l Protective Equipment (PPE) –M k Masks – Gloves – Protective eyewear • Hand Hygiene – Washing • Social Distancing – Alcohol-gel – Isolation • Cough/Sneeze – Quarantine etiquette – Avoiding crowds © 2005, The VR Group Pty Ltd, All Rights reserved
12.
Comparison to SARS •
1918 Spanish Flu • SARS – 6 months to spread – Within weeks had around the world spread to 8 countries – Travelled around the world th ld three ti times i in – Possible that modern two years influenza pandemic • In an era when a plane could spread around ld d d couldn’t fly across the Atlantic the world in 30-60 days © 2005, The VR Group Pty Ltd, All Rights reserved
13.
Spreading the virus
– 747 style © 2005, The VR Group Pty Ltd, All Rights reserved
14.
Likely impacts • Primarily
a people impact • Not a single incident – Pandemic “waves” (approx 8- 12 weeks in duration) – Can expect 3 waves, pe aps Ca e pect a es, perhaps over 2 year period • Disrupt global supply chains • Can be expected to have a significant economic impact © 2005, The VR Group Pty Ltd, All Rights reserved
15.
Random thoughts • WHO
Phases do not always translate well to Corporate p p planning g • Need to monitor for Trigger events • Th most valuable asset t th b i The t l bl t to the business will be a staff member who has had influenza and recovered • De-escalation from WHO 6 is as important to manage as the escalation © 2005, The VR Group Pty Ltd, All Rights reserved
16.
Standard Business Continuity
Phases • P Prevention ti – Things we do to reduce the likelihood or impact • P Preparedness d – Being prepared to execute the Response/Recovery phases • Response – To various trigger points – Also includes business resumption activities • Recovery – Will include the de-escalation between “waves” © 2005, The VR Group Pty Ltd, All Rights reserved
17.
Challenges for us •
Support essential business processes/service delivery • Support for remote working • Increased focus on Service Desk process – Increase in number of staff working in unfamiliar jobs with unfamiliar systems © 2005, The VR Group Pty Ltd, All Rights reserved
18.
Action Plan • Model
impact on business • Determine Trigger Points gg • Action Plans – People issues – Operational issues – Consider reactions by government • Borders • Schools © 2005, The VR Group Pty Ltd, All Rights reserved
19.
Impact Modelling 600 500 400 300 200 100 0
5% 12% 15% 25% 40% 50% 55% 50% 40% 30% 25% 10% Absenteeism Remote Access © 2005, The VR Group Pty Ltd, All Rights reserved
20.
Impact Modelling 1000 900 800 700 600 500 400 300 200 100
0 1 2 3 4 5 6 7 8 9 10 11 12 Min Staffing Absenteeism © 2005, The VR Group Pty Ltd, All Rights reserved
21.
Trigger Points • WHO
upgrade to Phase 4 d t Ph • WHO upgrade to Phase 5 in any country pg y y • Australian DOHA declaration of Phase 6 AUS • First case in our company • S Schools closed • Borders closed • De-escalation from AUS 6c © 2005, The VR Group Pty Ltd, All Rights reserved
22.
Identification of critical
Process/ Services • Wh t are they? What th ? • What are the essential components of the t f th service? –PPeople l – Process – Technology • Are there any critical suppliers that this service relies on? © 2005, The VR Group Pty Ltd, All Rights reserved
23.
Any Questions?
© 2005, The VR Group Pty Ltd, All Rights reserved
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