Alsbridge delivers ground-breaking savings on end-of-term F&A Outsourcing Deal. How did we do it? Would your current outsourcing arrangements also benefit from this approach? For more information please go to: http://alsbridge.eu/bpo_benchmark/info

1. Alsbridge Delivers Ground-Breaking Savings
on End of Term F&A Outsourcing Deal
Our client halves their Summary
Alsbridge helped this global manufacturing company
achieve savings of 51.5% versus its previous F&A
F&A service charges with service charges. How? We used our unique market
insights, supplier community network, proprietary BPO
Tier 1 Service Provider benchmarking data and independent viewpoints to inform
an accelerated and objective end of term strategy process.
Our client was able to renew their F&A deal with a Tier 1
Supplier and introduce new geographic scope at less than
The Client half of current run costs.
• Global Manufacturer The Challenge
• 25,000 employees Our client produces approximately 250,000 items daily
in more than 50 factories located in 20 countries, and its
• EUR 4bn 2009 sales sales network consists of more than 110 sales companies
and 100 agents and distributors.
The Results In 2005 they outsourced multi-language Pan-European
• EUR 10m savings over F&A to a Tier 1 Service Provider, building a stable and now
mature operation. The economic events of recent years
5 year deal-term have put cost saving firmly at the top of the organisation’s
agenda, and as their deal approached end of term, we
knew we could help.
THE FACTS
Processes
How did we do it?
• Accounts Payable
As leading advisors on BPO, we were able to clearly see
• Accounts Receivable how our client’s financial goals could be matched with
the strategic interests of certain established Service
• General Ledger Providers. Using this insight we devised aggressive but
achievable key deal parameters and leveraged our unique
service provider community knowledge and collaborative
Our Services approach to find the right match options for our clients.
Our upfront honest approach meant no surprises for our
• Strategy
client or the Service Providers shortlisted to participate in
• Financial Modelling the retender process, ensuring success.
• Supplier Selection and Evaluation The Results
• Contracting We worked with our client to down select an alternative
award winning Service Provider prepared to deliver
• BPO-Benchmark savings of 50% versus their current deal with no
compromise on scope or quality. At the 11th hour our
client’s incumbent Service Provider presented an offer
which matched these terms and pricing. On this occasion
Alsbridge our client then chose to remain with their existing Tier
Telling it like it is 1 Service Provider, minimising re-transition risk whilst
No agenda. No cheerleading. Just Results accessing ground-breaking financial benefits.