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THE ROCK IN YOUR 
SHOE?” 
PART 2: “FROM 
CURIOSITY TO 
CONCEPT: DEVELOPING 
A RESEARCH PLAN 
FROM EVERYDAY 
LIBRARY ISSUES” 
June 13, 2012 Steven A. Knowlton, M.L.I.S.
Introduction 
 Your host: Steve Knowlton 
 Collection Development Librarian, 
University of Memphis 
 Member of editorial board for 
Library Resources and Technical 
Services
“How We Done It Good” 
 Writing a research article 
based on work you’re 
already doing in the library 
 One of the most important 
types of library literature 
 Share good ideas with 
colleagues 
 Provide a historical record 
of how libraries coped with 
challenges
Some Recent Examples 
 Rob Kairis, “A Subject-based Shared Approval 
Plan for Consortia Purchasing of U.S. 
University Press Books.” LCATS 36, 30-38, 
2012 
 M.B. Maurer, S. McCutchen, T. Schwing, 
“Who’s Doing What? Findability and Author- 
Supplied ETD Metadata in the Library 
Catalog.” CCQ 49(4): 277-310, 2011. 
 R. Cooke, D. Rosenthal, “Students Use More 
Books after Library Instruction.” C&RL 
72(4):332-343, 2011.
Project Management vs. 
Research 
 Some Fundamental Similarities 
PROJECT 
MANAGEMENT 
a. Determine needs 
b. Examine situation 
c. Try something new 
d. Assess if it works 
RESEARCH 
STUDY 
a. Define the 
Question 
b. Develop 
Hypothesis 
c. Gather Data 
d. Assess 
Hypothesis 
Sue Conger, Process Mapping and 
Management. New York: Business 
Expert Press, 2011. 
Ronald Powell, Basic Research 
Methods for Librarians. Greenwich, 
Conn.: Ablex, 1999.
Doing Your Project So It Becomes 
Research 
 The sections of an article = the steps of your 
project 
1. Introduction / Research Question 
2. Literature review 
3. Formulate hypothesis 
4. Data collection 
5. Data analysis 
6. Discussion 
7. Conclusions
Step 1: Introduction / Research 
Question 
 What’s your 
problem? 
 Something needs 
fixing at the library 
 If it was obvious, 
you’d already be 
doing it 
 Define the problem
Project Management can be 
Research 
 Using our Examples 
 Collection Development 
 Project Management: members 
of our consortium duplicate a lot 
of holdings 
 Research: what’s the ideal level 
of duplication for our 
consortium?
Project Management can be 
Research 
 Using our Examples 
 Cataloging 
 Project Management: 
need to reduce time 
spent contributing 
metadata to ETDs 
 Research: which 
cataloger-provided 
metadata are truly 
necessary to 
findability?
Project Management can be 
Research 
 Using our Examples 
 Instruction 
 Project Management: as part 
of ongoing assessment, need 
to measure effect of 
instruction sessions on 
students’ use of library 
 Research: what effect does 
research instruction have on 
students’ use of library?
Step 2: Literature Review 
 Helps you understand what other people have 
done 
 If you find a solution that works for your library – 
your director will be very happy with you 
 You can put a twist on it and still write it up 
 Decide what you’re doing that’s novel
Step 2: Literature Review 
How to find info 
 Library Literature and Information (formerly Wilson, 
now EBSCO) 
 LISTA (Library, Information Science and Technology 
Abstracts) – aka LISTA 
 Conference Proceedings – often online 
 ALA 
 Charleston Conference 
 State Library Associations 
 Don’t forget monographs 
 ALA 
 Libraries Unlimited (ABC/CLIO) 
 Scarecrow Press
Step 3: Your Hypothesis/Project 
Goal 
 Literature review shows what’s been 
done successfully 
 You consider those approaches in 
light of your problems 
 Propose to solve your problem by 
trying an approach
Step 3: Proposed Solution = 
Hypothesis 
 Based on your literature review, you believe that a 
particular approach will help solve your library’s 
problem 
 You can rephrase that into a research hypothesis: you 
believe that you will find a particular result 
 Hypothesis can take many forms 
 Some things are more useful than others 
 There’s a connection between two things 
 Changing one thing will affect another thing 
 It must be testable 
 parsimonious 
 and fruitful
Step 3: Proposed Solution = 
Hypothesis 
 Using our Examples 
 Collection Development 
 Background/Literature Review: author found a 
few other plans for cooperative collection of 
print titles 
 Solution to problem: Develop a model that 
predicts the optimal number of holdings for a 
given title 
 Hypothesis: my proposed model will result in a 
purchasing plan that accurately predicts needs 
within the consortium
Step 3: Proposed Solution = 
Hypothesis 
 Using our Examples 
 Cataloging 
 Background/Literature Review: authors identified 
a number of models for leveraging author-supplied 
metadata 
 Solution to problem: Figure out which metadata 
elements are most important for findability, and 
only supply those 
 Hypothesis: not all metadata are equally valuable 
for findability
Step 3: Proposed Solution = 
Hypothesis 
 Using our Examples 
 Instruction 
 Background/Literature Review: authors noted 
several different ways to evaluate library 
instruction 
 Solution to problem: wanted to try something 
new, which was the use of library books after 
instruction 
 Hypothesis: students who participate in library 
instruction use more library books in their 
research than students who do not participate
Step 4: Data Gathering 
 Choice of research methods: 
 What you hope to discover guides your 
choice of tools 
 1. Collecting information: surveys 
 Polls 
 Be careful about sample size & randomness 
 Literature surveys
Step 4: Data Gathering 
 Choice of research methods: 
 2. Studying effects: experimental methods 
 Determine baseline 
 Separate subjects into groups 
 Apply different effects to each group 
(maintain a control group which gets no 
treatment) 
 Repeat measurement to determine effects
Step 4: Data Gathering 
 Choice of research methods: 
 3. Learning about behavior: Observation 
 Unstructured observation: watch, listen and 
take notes on the spot 
 Later categorize behaviors according to what 
you’ve observed 
 Try not to influence behavior with cues of 
approval/disapproval 
 Structured observation: use pre-determined 
categories or scales to record data
Step 4: Data Gathering 
 Make appropriate 
categories 
 Determined by a single 
classificatory principle 
 Exhaustive of all possibilities 
 Mutually exclusive 
 Based on a sound 
knowledge of the subject 
matter and an anticipation of 
likely responses 
Powell, 181-182.
Step 4: Data Gathering 
Statistics 
Validity: do your measurements 
really tell you what you think they 
do? 
Reliability: will the test return the 
same results if performed again 
on the same data? 
Help determine appropriate 
sample size
Step 4: Data Gathering 
 Document 
EVERYTHING 
 Key to other reproducing 
your results 
 Keep a key to any color 
coding, etc.
Step 4: Data Gathering 
 Using our Examples 
 Collection Development 
 Hypothesis: my proposed model will result in a 
purchasing plan that accurately predicts needs 
within the consortium 
 Research Method: Experiment 
 Computer simulation of his model for cooperative print 
purchasing 
 Compared to actual holdings
Step 4: Data Gathering 
 Using our Examples 
 Cataloging 
 Hypothesis: not all metadata are equally 
valuable for findability 
 Research Method: Structured observation 
 Looked at all fields applied to ETDs / categorized 
them for easier analysis 
 Determined which ones contribute to findability
Step 4: Data Gathering 
 Using our Examples 
 Instruction 
 Hypothesis: students who participate in library 
instruction use more library books in their 
research than students who do not participate 
 Research Method: Classic experiment 
 Established baseline of citations per paper 
 Divided students into two groups: one received 
instruction, one did not 
 Examined number of citations per paper in each 
group after instruction
Step 5: Data Analysis 
 Remember those statistics? 
 Data may appear to tell you a story, but do run 
proper tests 
 Remember, any judgment (inference) you make is 
based on Probability
Step 5: Data Analysis 
 Line Graph 
 Shows changes over time 
2,276 2,195 
5,749 
5,309 
Circulation 
5,801 
2,897 
3,442 
4,191 
4,663 
3,446 
1,841 
2,094 
7,000 
6,000 
5,000 
4,000 
3,000 
2,000 
1,000 
0 
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
Step 5: Data Analysis 
 Pie Chart 
 Compare parts of a whole 
1% 
2% 
1% 
18% 
Circulation by Location Audiology 
1% 
61% 
10% 
6% 
0% 
78% 
Law 
Math 
Music 
McWherter Audiovisual 
McWherter Books 
McWherter Equipment 
McWherter Government 
Publications 
McWherter Reserves
Step 5: Data Analysis 
 Bar Graph 
 Compare two different groups 
60000 Total Circulation by Year 
50000 
40000 
30000 
20000 
10000 
0 
2010 
2011
Step 5: Data Analysis 
 Area Graph 
 Track changes over time in two or more groups 
7,000 
6,000 
5,000 
4,000 
3,000 
2,000 
1,000 
0 
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 
ITEMS ADDED 
CIRCULATION
Step 5: Data Analysis 
 X-Y Plot 
 Show relationships between two different sets of 
data 
7,000 
6,000 
5,000 
4,000 
3,000 
2,000 
1,000 
0 
CIRCULATION vs. TEMPERATURE 
0 20 40 60 80 100 
CIRCULATION 
AVERAGE TEMPERATURE 
CIRCULATION 
Linear (CIRCULATION)
Step 5: Data Analysis 
 Don’t Confuse CORRELATION with 
CAUSATION 
 Identify “confounding factors”
Step 6: Discussion 
 WHAT ARE YOUR FINDINGS? 
 Did your project solve your problem? 
 What worked, what didn’t 
 Did your data prove or disprove your 
hypothesis? 
 How do your findings compare to what you 
thought you would find, and what other people 
have found? 
 What does that tell you?
Step 6: Discussion 
 What is the Difference Between “Discussion” 
and “Conclusion”? 
 Discussion does say what you “concluded” 
 Results of your test of hypothesis 
 Limitations of your study (sample size, insufficient 
ability to distinguish causation from correlation, 
etc.) 
 Comparison of your study to other similar studies 
 Future avenues of research (what do you wish 
someone had done before you started your 
study?)
Step 6: Discussion 
 What is the Difference Between “Discussion” 
and “Conclusion”? (cont.) 
 Conclusion tells reader what you learned from 
this research / how the project came out
Step 6: Discussion 
 Using our Examples 
 Cataloging 
 Answered question of hypothesis: 
 Identified 30,200 of 35,636 metadata that had a 
positive impact on findabilitys and determined 
whether authors or catalogers supplied them 
 Discussed research limitations 
 Sample size, sample origin, lack of inquiry into 
semantic appropriateness
Step 7: Conclusion 
 Using our Examples 
 Cataloging 
 Brief summary of research conclusions 
 Comparison of those conclusions to results 
from other studies 
 Anticipated effect of these conclusions on the 
library’s operations
Doing Your Project So It Becomes 
Research 
 The sections of an article = the steps of your 
project 
1. Introduction / Research Question 
2. Literature review 
3. Formulate hypothesis 
4. Data collection 
5. Data analysis 
6. Discussion 
7. Conclusions
Further help 
Tomorrow’s webinar: how to write up your 
research 
Ronald Powell & Lynn Silipigni Connaway, Basic 
Research Methods for Librarians (Libraries 
Unlimited, 2010) 
The editorial board of your favorite journal! 
Your presenters: sknwlton@memphis.edu

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Research from Everyday Issues

  • 1. THE ROCK IN YOUR SHOE?” PART 2: “FROM CURIOSITY TO CONCEPT: DEVELOPING A RESEARCH PLAN FROM EVERYDAY LIBRARY ISSUES” June 13, 2012 Steven A. Knowlton, M.L.I.S.
  • 2. Introduction  Your host: Steve Knowlton  Collection Development Librarian, University of Memphis  Member of editorial board for Library Resources and Technical Services
  • 3. “How We Done It Good”  Writing a research article based on work you’re already doing in the library  One of the most important types of library literature  Share good ideas with colleagues  Provide a historical record of how libraries coped with challenges
  • 4. Some Recent Examples  Rob Kairis, “A Subject-based Shared Approval Plan for Consortia Purchasing of U.S. University Press Books.” LCATS 36, 30-38, 2012  M.B. Maurer, S. McCutchen, T. Schwing, “Who’s Doing What? Findability and Author- Supplied ETD Metadata in the Library Catalog.” CCQ 49(4): 277-310, 2011.  R. Cooke, D. Rosenthal, “Students Use More Books after Library Instruction.” C&RL 72(4):332-343, 2011.
  • 5. Project Management vs. Research  Some Fundamental Similarities PROJECT MANAGEMENT a. Determine needs b. Examine situation c. Try something new d. Assess if it works RESEARCH STUDY a. Define the Question b. Develop Hypothesis c. Gather Data d. Assess Hypothesis Sue Conger, Process Mapping and Management. New York: Business Expert Press, 2011. Ronald Powell, Basic Research Methods for Librarians. Greenwich, Conn.: Ablex, 1999.
  • 6. Doing Your Project So It Becomes Research  The sections of an article = the steps of your project 1. Introduction / Research Question 2. Literature review 3. Formulate hypothesis 4. Data collection 5. Data analysis 6. Discussion 7. Conclusions
  • 7. Step 1: Introduction / Research Question  What’s your problem?  Something needs fixing at the library  If it was obvious, you’d already be doing it  Define the problem
  • 8. Project Management can be Research  Using our Examples  Collection Development  Project Management: members of our consortium duplicate a lot of holdings  Research: what’s the ideal level of duplication for our consortium?
  • 9. Project Management can be Research  Using our Examples  Cataloging  Project Management: need to reduce time spent contributing metadata to ETDs  Research: which cataloger-provided metadata are truly necessary to findability?
  • 10. Project Management can be Research  Using our Examples  Instruction  Project Management: as part of ongoing assessment, need to measure effect of instruction sessions on students’ use of library  Research: what effect does research instruction have on students’ use of library?
  • 11. Step 2: Literature Review  Helps you understand what other people have done  If you find a solution that works for your library – your director will be very happy with you  You can put a twist on it and still write it up  Decide what you’re doing that’s novel
  • 12. Step 2: Literature Review How to find info  Library Literature and Information (formerly Wilson, now EBSCO)  LISTA (Library, Information Science and Technology Abstracts) – aka LISTA  Conference Proceedings – often online  ALA  Charleston Conference  State Library Associations  Don’t forget monographs  ALA  Libraries Unlimited (ABC/CLIO)  Scarecrow Press
  • 13. Step 3: Your Hypothesis/Project Goal  Literature review shows what’s been done successfully  You consider those approaches in light of your problems  Propose to solve your problem by trying an approach
  • 14. Step 3: Proposed Solution = Hypothesis  Based on your literature review, you believe that a particular approach will help solve your library’s problem  You can rephrase that into a research hypothesis: you believe that you will find a particular result  Hypothesis can take many forms  Some things are more useful than others  There’s a connection between two things  Changing one thing will affect another thing  It must be testable  parsimonious  and fruitful
  • 15. Step 3: Proposed Solution = Hypothesis  Using our Examples  Collection Development  Background/Literature Review: author found a few other plans for cooperative collection of print titles  Solution to problem: Develop a model that predicts the optimal number of holdings for a given title  Hypothesis: my proposed model will result in a purchasing plan that accurately predicts needs within the consortium
  • 16. Step 3: Proposed Solution = Hypothesis  Using our Examples  Cataloging  Background/Literature Review: authors identified a number of models for leveraging author-supplied metadata  Solution to problem: Figure out which metadata elements are most important for findability, and only supply those  Hypothesis: not all metadata are equally valuable for findability
  • 17. Step 3: Proposed Solution = Hypothesis  Using our Examples  Instruction  Background/Literature Review: authors noted several different ways to evaluate library instruction  Solution to problem: wanted to try something new, which was the use of library books after instruction  Hypothesis: students who participate in library instruction use more library books in their research than students who do not participate
  • 18. Step 4: Data Gathering  Choice of research methods:  What you hope to discover guides your choice of tools  1. Collecting information: surveys  Polls  Be careful about sample size & randomness  Literature surveys
  • 19. Step 4: Data Gathering  Choice of research methods:  2. Studying effects: experimental methods  Determine baseline  Separate subjects into groups  Apply different effects to each group (maintain a control group which gets no treatment)  Repeat measurement to determine effects
  • 20. Step 4: Data Gathering  Choice of research methods:  3. Learning about behavior: Observation  Unstructured observation: watch, listen and take notes on the spot  Later categorize behaviors according to what you’ve observed  Try not to influence behavior with cues of approval/disapproval  Structured observation: use pre-determined categories or scales to record data
  • 21. Step 4: Data Gathering  Make appropriate categories  Determined by a single classificatory principle  Exhaustive of all possibilities  Mutually exclusive  Based on a sound knowledge of the subject matter and an anticipation of likely responses Powell, 181-182.
  • 22. Step 4: Data Gathering Statistics Validity: do your measurements really tell you what you think they do? Reliability: will the test return the same results if performed again on the same data? Help determine appropriate sample size
  • 23. Step 4: Data Gathering  Document EVERYTHING  Key to other reproducing your results  Keep a key to any color coding, etc.
  • 24. Step 4: Data Gathering  Using our Examples  Collection Development  Hypothesis: my proposed model will result in a purchasing plan that accurately predicts needs within the consortium  Research Method: Experiment  Computer simulation of his model for cooperative print purchasing  Compared to actual holdings
  • 25. Step 4: Data Gathering  Using our Examples  Cataloging  Hypothesis: not all metadata are equally valuable for findability  Research Method: Structured observation  Looked at all fields applied to ETDs / categorized them for easier analysis  Determined which ones contribute to findability
  • 26. Step 4: Data Gathering  Using our Examples  Instruction  Hypothesis: students who participate in library instruction use more library books in their research than students who do not participate  Research Method: Classic experiment  Established baseline of citations per paper  Divided students into two groups: one received instruction, one did not  Examined number of citations per paper in each group after instruction
  • 27. Step 5: Data Analysis  Remember those statistics?  Data may appear to tell you a story, but do run proper tests  Remember, any judgment (inference) you make is based on Probability
  • 28. Step 5: Data Analysis  Line Graph  Shows changes over time 2,276 2,195 5,749 5,309 Circulation 5,801 2,897 3,442 4,191 4,663 3,446 1,841 2,094 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
  • 29. Step 5: Data Analysis  Pie Chart  Compare parts of a whole 1% 2% 1% 18% Circulation by Location Audiology 1% 61% 10% 6% 0% 78% Law Math Music McWherter Audiovisual McWherter Books McWherter Equipment McWherter Government Publications McWherter Reserves
  • 30. Step 5: Data Analysis  Bar Graph  Compare two different groups 60000 Total Circulation by Year 50000 40000 30000 20000 10000 0 2010 2011
  • 31. Step 5: Data Analysis  Area Graph  Track changes over time in two or more groups 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun ITEMS ADDED CIRCULATION
  • 32. Step 5: Data Analysis  X-Y Plot  Show relationships between two different sets of data 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 CIRCULATION vs. TEMPERATURE 0 20 40 60 80 100 CIRCULATION AVERAGE TEMPERATURE CIRCULATION Linear (CIRCULATION)
  • 33. Step 5: Data Analysis  Don’t Confuse CORRELATION with CAUSATION  Identify “confounding factors”
  • 34. Step 6: Discussion  WHAT ARE YOUR FINDINGS?  Did your project solve your problem?  What worked, what didn’t  Did your data prove or disprove your hypothesis?  How do your findings compare to what you thought you would find, and what other people have found?  What does that tell you?
  • 35. Step 6: Discussion  What is the Difference Between “Discussion” and “Conclusion”?  Discussion does say what you “concluded”  Results of your test of hypothesis  Limitations of your study (sample size, insufficient ability to distinguish causation from correlation, etc.)  Comparison of your study to other similar studies  Future avenues of research (what do you wish someone had done before you started your study?)
  • 36. Step 6: Discussion  What is the Difference Between “Discussion” and “Conclusion”? (cont.)  Conclusion tells reader what you learned from this research / how the project came out
  • 37. Step 6: Discussion  Using our Examples  Cataloging  Answered question of hypothesis:  Identified 30,200 of 35,636 metadata that had a positive impact on findabilitys and determined whether authors or catalogers supplied them  Discussed research limitations  Sample size, sample origin, lack of inquiry into semantic appropriateness
  • 38. Step 7: Conclusion  Using our Examples  Cataloging  Brief summary of research conclusions  Comparison of those conclusions to results from other studies  Anticipated effect of these conclusions on the library’s operations
  • 39. Doing Your Project So It Becomes Research  The sections of an article = the steps of your project 1. Introduction / Research Question 2. Literature review 3. Formulate hypothesis 4. Data collection 5. Data analysis 6. Discussion 7. Conclusions
  • 40. Further help Tomorrow’s webinar: how to write up your research Ronald Powell & Lynn Silipigni Connaway, Basic Research Methods for Librarians (Libraries Unlimited, 2010) The editorial board of your favorite journal! Your presenters: sknwlton@memphis.edu