The document discusses enabling business agility through IT. It summarizes that technology trends like cloud, mobility, big data are accelerating and converging, providing new business opportunities but also changing the competitive landscape. It argues that IT needs to shift its focus from efficiency to productivity, innovation and competitive differentiation to better support business agility. The document then presents frameworks for developing agile IT, including adopting lean thinking, design thinking, adaptive workforce and using customer interaction models to structure delivery and operations.