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The Scrappy HR Manager’s Guide
to Employee Development
and
Empowerment
New England Credit Union – HR Network
May 15, 2014
Sue LaChance
Director of Organizational and Leadership Development
Constant Contact
Icebreaker!
What We’ll Cover…
 Where are you
challenged?
 Transforming employee
development philosophy
and process
 Expanding the reach of
professional
development
 Building brand
ambassadors
 Filling your challenge
gaps
 Return home a hero!
…but other days…
Reflection: Fortunate – Frustrated - Fantasy
Transforming Employee Development
 How do you transform the employee
feedback and development process from
something that is “done to an employee”
to the employee stating “I drive this
process?”

 Select best idea (at table)
SHARE!
 Table share:
 Your best idea
 Shout outs
 Our share:
 Super simple, integrated review form, employees
initiate
 Employees drive mid-year check in
 Employees draft Employee Development Plan
 Career Coaching for Managers
 Employees set agenda and “run” 1:1 meetings with
manager
 Learning Unlimited
 Personal SWOT
 70-20-10 Rule
Expanding the Reach of Professional
Development
 “How do you cascade/disseminate your
highly effective workshop information or
introduce additional content when you don’t
have the time or bandwidth to touch
everybody?”

 Select best idea
SHARE!
 Table share:
 Your best idea
 Shout outs
 Our share:
 A Twist on Innovation Jams
 Constant Conversations
 FUN - Earnings Call example
 Teach backs!
Brand Ambassadors
 “What are you doing to
promote/define your brand
through your employees?”
[you better do it or Glassdoor
will]

 Select best idea
SHARE!
 Table share:
 Your best idea
 Shout outs
 Our share:
 Speaking engagements
 Professional networking groups – get employees out
there – and get yourself out there!
(or host groups at your facility if you can)
 Community service – create good vibes
Be a local hero…
take back and teach back
Close (steal this idea, too!)
Thanks for sharing your ideas!
Got more? Let’s talk… slachance@constantcontact.com

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HR Credit Union workshop 5-15-14

  • 1. The Scrappy HR Manager’s Guide to Employee Development and Empowerment New England Credit Union – HR Network May 15, 2014 Sue LaChance Director of Organizational and Leadership Development Constant Contact
  • 3. What We’ll Cover…  Where are you challenged?  Transforming employee development philosophy and process  Expanding the reach of professional development  Building brand ambassadors  Filling your challenge gaps  Return home a hero!
  • 4. …but other days… Reflection: Fortunate – Frustrated - Fantasy
  • 5. Transforming Employee Development  How do you transform the employee feedback and development process from something that is “done to an employee” to the employee stating “I drive this process?”   Select best idea (at table)
  • 6. SHARE!  Table share:  Your best idea  Shout outs  Our share:  Super simple, integrated review form, employees initiate  Employees drive mid-year check in  Employees draft Employee Development Plan  Career Coaching for Managers  Employees set agenda and “run” 1:1 meetings with manager  Learning Unlimited  Personal SWOT  70-20-10 Rule
  • 7.
  • 8. Expanding the Reach of Professional Development  “How do you cascade/disseminate your highly effective workshop information or introduce additional content when you don’t have the time or bandwidth to touch everybody?”   Select best idea
  • 9. SHARE!  Table share:  Your best idea  Shout outs  Our share:  A Twist on Innovation Jams  Constant Conversations  FUN - Earnings Call example  Teach backs!
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. Brand Ambassadors  “What are you doing to promote/define your brand through your employees?” [you better do it or Glassdoor will]   Select best idea
  • 17. SHARE!  Table share:  Your best idea  Shout outs  Our share:  Speaking engagements  Professional networking groups – get employees out there – and get yourself out there! (or host groups at your facility if you can)  Community service – create good vibes
  • 18. Be a local hero… take back and teach back
  • 19. Close (steal this idea, too!)
  • 20. Thanks for sharing your ideas! Got more? Let’s talk… slachance@constantcontact.com

Notas del editor

  1. William Glasser research about what we retain…
  2. William Glasser research about what we retain…
  3. William Glasser research about what we retain…