Watch David May, a fellow at CIHT, explain how technology can revolutionise the highways industry. Beyond cost saving, we are facing a unique opportunity to change the way we work.

1. Technologies to Optimise a Workforce
@davidGmay
David May, FCIHT
28/04/15: CIHT NW Branch Annual Highways Maintenance Conference

2. The Technology Backdrop

3. Adapting to life in the ‘fast history’ lane
Technologies to Optimise a Workforce - The Technology Backdrop @davidGmay

4. @davidGmayTechnologies to Optimise a Workforce - The Technology Backdrop

5. While people change incrementally,
technology improves
exponentially
“The Greatest shortcoming of the human race is our
inability to understand the exponential function”
Albert A. Barlett
@davidGmayTechnologies to Optimise a Workforce - The Technology Backdrop

6. Investing in ‘shock absorbers’ for highways and transportation
Understand
Control
Prepare
Collaborate
Adapt
“It is not the strongest of the species that survives, nor the most intelligent, but the
one most adaptable to change”
Charles Darwin, 1809
@davidGmayTechnologies to Optimise a Workforce - The Technology Backdrop

7. Our Industry Backdrop

8. Network Rail
TfL
Local Authorities
High Speed 2
Highways Agency
£24 billioninvestment next 8 years to strategic roads
£38 billionFor HS2, To be spent by 2020
£6 billionLA roads over the next 6 years
£9 billionin strategic road maintenance
52new strategic
roads projects
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop
Unprecedented Investment and Growth

9. The challenges to achieving growth
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

10. Recruitment and retention of hard-working skilled people
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

11. Technologies to Optimise a Workforce @davidGmay CIHT NW Annual Conference
Poor public perception of the construction industry

12. Fragmented client groups and supply chain
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

13. Technologies to Optimise a Workforce @davidGmay CIHT NW Annual Conference
Relatively high construction costs
Increasing service demands – “More for Less”
“More £ on the Ground”

14. Technologies to Optimise a Workforce @davidGmay CIHT NW Annual Conference
Low levels of collaboration and knowledge sharing
Low levels of technology adoption

15. The daily headaches and sleepless nights
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

16. • What are my Assets?
• Where are my Assets?
• What condition are they in?
• When was it last inspected?
• What should I work on first?
• What sort of work should I do?
Asset
Management
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

17. Asset
Management
Network
Operation
• Is the traffic flowing?
• What do I need to tell road users?
• I need to clear this incident
• I need to switch my traffic controls
• I need to model my network performance
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

18. Asset
Management
Network
Operation
Scheme &
Job Delivery
• Optimal project design?
• What resources do I need?
• Where are my gangs?
• What are my gangs doing?
• Work scheduling
• Noticing & Permitting
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

19. Asset
Management
Network
Operation
• What are my costs?
• Cost/value Reconciliation
• Paying my bills
• Are we profitable?
• How’s my cash flowing?
• Are we being paid?
• Procuring resources
Business
Management
Scheme &
Job Delivery
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

20. Asset
Management
Network
Operation
Business
Management
Scheme &
Job Delivery
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

21. Scheme &
Job Delivery
• What resources do I need?
• Where are my gangs?
• What are my gangs doing?
• Work scheduling
• Noticing / Permitting compliance
• What work needs to be done when?
• What work has been completed?
@davidGmayTechnologies to Optimise a Workforce - Our Industry Backdrop

22. Technological Solution

23. Job Management Telematics Mobile
Integrated Workforce
Optimisation Solution
@davidGmayTechnologies to Optimise a Workforce - Technological Solution

24. Value Added – Encouraging user feedback
“The new Electrical Testing and Bulk
Head jobs reflect what we actually do”
– Street Lighting Supervisor
“The devices are better and now I’ve got
used to how to get through a job they
are quicker”
– Street Lighting Operative
“These things are much better”
– Highways Reactive Operative
“I’ve just gone through 50 jobs to
retrospectively close them and had
no problems”
– Highways Reactive Supervisor
@davidGmayTechnologies to Optimise a Workforce - Technological Solution

25. Value Added- Data available to target performance improvement
@davidGmayTechnologies to Optimise a Workforce - Technological Solution

26. • Mobile Devices will be the primary tool for collecting data
• Security could be a nightmare and therefore a primary concern
• Control of the devices and type of data connection. BYOD will happen
• The level of change may be disorientating for many workers
We need to be wise -
New technology presents some new business risks
@davidGmayTechnologies to Optimise a Workforce - Technological Solution

27. Being agile: buying what you need when you need it
A quicker buying process: reducing costs for the buyer
@davidGmayTechnologies to Optimise a Workforce - Technological Solution
Causeway hosted solutions
available to private sector customers

28. 1,867 customers
36 countries
250,000+
users
Tracking
9,000
vehicles
per day
Maintaining
1.5 million
properties
Established 15 years
270 employees – industry people
Managing $10.5 billion
construction projects per year
Securely trading 10,000 invoices:
$28 million a day
@davidGmayTechnologies to Optimise a Workforce - Technological Solution
A strong pedigree in innovative support of highways and infrastructure

29. We have transformed and created a new entrepreneurial Highways & Infrastructure Business Unit.
A stronger focus on customer pain and passions.
We use Agile development methods.
@davidGmayTechnologies to Optimise a Workforce - Technological Solution

30. T
‘Strategy without tactics is the slowest route to victory’
Sun Tzu, Chinese Military General – 544-496BC
‘Tactics without reliable tools and you’re on a hiding to nothing’
Joe Incutti, Finance Director, EM Highway Services - 2014
Some wise words...

31. Get these slides now:
go.causeway.com/ciht
@causewaytech Causeway Tech
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