The document discusses research in business. It defines research as a process of studying and analyzing problems to find solutions. Business research specifically refers to investigating workplace issues in a systematic way. There are two types of business research: applied research aims to solve current problems, while basic or fundamental research generates general knowledge about solving organizational problems. Managers use both types of research to address issues related to employees, operations, marketing, and more. The summary also outlines some key distinctions and considerations regarding internal vs. external research.