1. DocReview 3
Collaborative
Document Reviewing Platform

2. Do you have a feedback box Is feedback scattered in your inbox
similar to a black hole? among other mail?
Are you getting loads of Do you spend your time on
feedback forms and calls? unproductive meetings?

3. ARE YOU GETTING VAGUE FEEDBACK THAT
IS ILL-PREPARED AND BADLY ORGANIZED?

4. YOUR CUSTOMERS/PARTNERS/EMPLOYEES
WANT TO KNOW
HOW THEIR
FEEDBACK
WAS RECOGNIZED
– AND THAT IT WAS
RECOGNIZED.

5. REMOVE THE BRICK WALL BETWEEN
YOU AND YOUR INTEREST GROUPS.

6. Dicole DocReview is a
collaborative tool for
document reviewing,
commenting and editing.
Speed up public and priva
decision making.
Get outside feedback to
your documents: easy,
fast and to the point.

7. DOCUMENT COMMENTING – IN PRACTICE
Document.
Annotation thread and supporting
comments by other users.
Commenting the whole document.
Comment thread for the whole document.

8. THIS IS HOW YOU COMMENT THE DOCUMENT:
Comment document point by point...
1. Highlight text you want to comment.
2. Write comment in the dialog.
3. The number in the speech bubble indicates
number of comments.
...or as a whole.

9. GET MORE VALUABLE, MORE SPECIFIC FEEDBACK.
80% OF USERS
...will prefer inline commenting (annotation)
over commenting the whole document.
(DICOLE INTERNAL CUSTOMER BASED RESEARCH, 2010)

10. UPDATING DOCUMENTS – IN PRACTICE
‣ Update documents directly on the browser
without sending unnecessary email.
‣ Changes recorded into a version history.
‣ Version changes can be compared.
‣ Change suggestions are easily
incorporated into the document.
‣ Supporting feature helps priorization.
‣ Final document can be locked to avoid
further comments.

11. UPDATING DOCUMENTS – TECHNICALLY
‣ New loose changes when editing:
draft changes are periodically
sent to the server.
‣ Different users can edit the document
at the same time. There is no chance of
conflict between version edits.
‣ You may include in the documents:
Video Embeddable
Tables Images Formatting
and sound widgets

12. BASIC STRUCTURE OF THE SERVICE
AREAS DOCUMENTS SINGLE DOC DOC IN PIECES
Image, video
Public or slides etc.
Chapter 1.
Open for
joining
Chapter 2.
Open or closed
working areas.
Only by
invitation
Previous versions 1.0 1.1 1.2
...
Comments

13. 1. Feedback is more concerete, as it is not
separated from the actual context.
2. Peer review results in more quality feedback.
3. Supporting feature makes priorization
of feedback easier.
4. Viewing feedback by others increases transparency.
5. Transparency decreases dublicate feedback and
makes it evident what feedback gets included.
6. Handling feedback is no longer dependant of one
person: anyone can easily collaborate in
updating the documents.
7. Avoid unnecessary email.
BENEFITS

14. MULTIPLE AREAS OF APPLICATION
‣ Receiving plans. to strategies
and other
feedback
‣ E-democracy andmaking. participating
in public decision
citizens
‣ Producing applications and other
documents with a community.
‣ Improving customer documentation
and customer support.

15. KOMMENTORI
PUBLIC COMMENTARY OF STRATEGIC PLANS OF A CITY
Case: City of Hämeenlinna
• Citizens are participating in
commenting strategy documents.
• A summary of suggestions for
changes are reviewed weekly
at the city council.
• Citizens helpful in the process are
credited in the end of the process.

16. TEKES STRATEGIATORI
PUBLIC DISCUSSION OF STRATEGY AT A PUBLIC FUND FOR R&D
Case: Tekes
• Discussion of the strategy facilitated
through conversation starters and
background material.
• After the conversation phase first
version of the strategy draft will be
available for public commentary.

17. PACKAGE

18. PACKAGE
‣ Dicole DocReview as SaaS (Software as a Service). Service is backed up
daily and physically hosted at our certified & secure location in Helsinki.
‣ Delivery within 5 working days after receiving required customer material.
‣ Your own domain address. Directing your own or *.dicole.net address.
‣ Customer specific layout based on graphical guidelines and logos.
‣ Billing 1, 2 or 4 times a year.
‣ Unlimited number of public or private areas, and user accounts.
‣ Unlimited storage for documents and side material.
‣ User interface available in finnish, swedish and english.
‣ Support for customer contact person through email or phone.
‣ Afternoon training session face to face or online for customer admins.
‣ Manual for users and administrators.
‣ Only for internal customer specific use,
not for resale or partners without a separate agreement.

19. Dicole Ltd. – Contact Us for Details.
Fredrikinkatu 61 A, 8th floor +358 9 2316 4424
Po.box 955 sales@dicole.com
FI-00101 Helsinki, Finland www.dicole.com
dicole
Working digital communities and strategies