Our new report is here!
eCommerce Trends is our annual report, we've been doing for 6 years. This year we reached out to 10k eCommerce Managers and asked them to fill in our survey. Of those asked, 150 responded and we created this report based on the results.
What's inside?
Market Overview
B2C eCommerce Sales
Top eRetailers (Based on Revenue)
Top eCommerce Sites (Based on Traffic)
Capital Market
eCommerce Startups to Watch
Survey Results
eCommerce Investments 2018
eCommerce Investments 2019
Changes in Investments 2018-2019
Which Investments Had the Biggest ROI in 2018?
Most Impactful eCommerce Trends for the Next 5 years
Trends Matrix
Inspirations
Marketplaces: Better Prices, Free or Discounted Shipping and a Broader Selection
Voice Interfaces
Big Data & Business Intelligence: IoT as a Source
Chatbots: Growing Popularity
Microservices & Headless: Micro Frontends
Content Marketing & Digital Content
CRM: AI & Social CRM
Mobile CRO
Free Shipping/Returns
Mobile Approach: PWA
Personalization: Hyper-Personalization
Social Commerce: See. Tap. Shop.
Customer Lifetime Value and Referral Programs
Methodology
Research Methodology
Demography
TL;DR - Quick Summary of the Report
Content Marketing: Still Important
Personalization & Loyalty for the Win
Cryptocurrencies and the GDPR: Things of the Past
Content Marketing With the Biggest ROI
Voice Interfaces & Big Data Revolutionize eCommerce
Quick Wins vs. Highest ROI
What do experts say?
Download full version: https://go.divante.co/ecommerce-trends-2019/
E-commerce sales continue to grow, generating over $300 billion in the U.S. alone in 2015. But e-commerce still remains a small percent of overall retail sales at approximately 10%.
So what can multichannel and ecommerce retailers do to increase their online sales?
How would e-commerce look in 2018?
What skills Solution Providers would need to support retailer's technology needs?
This document provides summaries from ecommerce marketing experts on trends for 2018. It discusses three buckets or areas of focus for ecommerce merchants: 1) Fixing existing email campaigns through improved personalization and targeting, 2) Evolving omnichannel experiences such as buy online pickup in store, and 3) Preparing for browserless commerce using voice assistants. The importance of mobile optimization is also highlighted given growing mobile shopping trends.
eCommerce trends from 2017 to 2018 by Divante.coDivante
We asked managers about their eCommerce investments last year and about investment plans for this year.
What are the most important trends, game changers and quick wins.
Download full version from: http://go.divante.co/ecommerce-trends-2018/
Trends we asked about:
Content Marketing
Big Data
Business Intelligence
Email Automation
Chatbots (Conversational Commerce)
Digital Content
Social Commerce
Cloud Hosting
Multimedia Content – better photos/…
Marketplaces
Omnichannel
Personalization
In-Store PickUp
Predictive Analytics
General Data Protection Regulation…
Automated Pricing Optimization
Automated Promotion Management
Free Shipping / Returns
In-Store Digital Touchpoints
Mobile App
Same Day Delivery
Drop Shipping
Order Management Systems
Other AI based tools
Own Brands
Personal Shopping
Price Intelligence
Progressive Web App (PWA)
Programmatic Ad Buying
Recommendation Systems
Customized Products
Data-driven Loyalty
Microservices Architecture
Online Security
Wearables
Algorithmic Driven Supply & Demand
Cross Border Commerce
Cryptocurrencies (Bitcoin / Ethereum)
mPayments
Open API Economy
Security
Subscription Business Models
Visual Search
Beacon Technology
Headless Approach
Serverless Architecture
IoT
Push Notification
Virtual Reality
Alexa and other voice interfaces
Drones
3D printing
7 ecommerce trends to keep your eye on this year.
From the importance of same-day-delivery, to why you should ensure your pages are ready for action on mobile devices, GoSquared dives into the 7 key trends affecting the ecommerce landscape in 2014.
For more ecommerce analytics, trends, insights, and data-backed stories, check out the GoSquared Blog: http://gosquared.com/blog
P.S. This is our first ever Slideshare – we hope you like it!
Early in this year, the sphere of e-commerce is one of the most progressive spheres of the economy. We have identified trends that we consider the most influential in the development of e-commerce in 2018.
Topics: How consumer needs drive innovation in retail. Evolution of e-commerce SaaS and opportunities. Social media and on/offline purchase attribution.
B2B forecast for 2016 brings out some exciting findings related to 10 vital strategies for B2B marketing, lead generation, b2b sales, relationship marketing, you can implement today.
eMarketer Webinar: Retail Ecommerce Outlook—Tallying the True Impact of DigitaleMarketer
Ecommerce sales continue to grow as a percentage of overall retail, but the true impact of digital shopping goes far beyond the final click. Topics in this webinar include: What does double-digit growth in ecommerce sales mean for retail overall? How are innovative retailers responding to the convergence of digital and physical shopping? How do tablet and smartphone usage differ, and what does it mean for digital shopping and buying?
E-commerce sales continue to grow, generating over $300 billion in the U.S. alone in 2015. But e-commerce still remains a small percent of overall retail sales at approximately 10%.
So what can multichannel and ecommerce retailers do to increase their online sales?
How would e-commerce look in 2018?
What skills Solution Providers would need to support retailer's technology needs?
This document provides summaries from ecommerce marketing experts on trends for 2018. It discusses three buckets or areas of focus for ecommerce merchants: 1) Fixing existing email campaigns through improved personalization and targeting, 2) Evolving omnichannel experiences such as buy online pickup in store, and 3) Preparing for browserless commerce using voice assistants. The importance of mobile optimization is also highlighted given growing mobile shopping trends.
eCommerce trends from 2017 to 2018 by Divante.coDivante
We asked managers about their eCommerce investments last year and about investment plans for this year.
What are the most important trends, game changers and quick wins.
Download full version from: http://go.divante.co/ecommerce-trends-2018/
Trends we asked about:
Content Marketing
Big Data
Business Intelligence
Email Automation
Chatbots (Conversational Commerce)
Digital Content
Social Commerce
Cloud Hosting
Multimedia Content – better photos/…
Marketplaces
Omnichannel
Personalization
In-Store PickUp
Predictive Analytics
General Data Protection Regulation…
Automated Pricing Optimization
Automated Promotion Management
Free Shipping / Returns
In-Store Digital Touchpoints
Mobile App
Same Day Delivery
Drop Shipping
Order Management Systems
Other AI based tools
Own Brands
Personal Shopping
Price Intelligence
Progressive Web App (PWA)
Programmatic Ad Buying
Recommendation Systems
Customized Products
Data-driven Loyalty
Microservices Architecture
Online Security
Wearables
Algorithmic Driven Supply & Demand
Cross Border Commerce
Cryptocurrencies (Bitcoin / Ethereum)
mPayments
Open API Economy
Security
Subscription Business Models
Visual Search
Beacon Technology
Headless Approach
Serverless Architecture
IoT
Push Notification
Virtual Reality
Alexa and other voice interfaces
Drones
3D printing
7 ecommerce trends to keep your eye on this year.
From the importance of same-day-delivery, to why you should ensure your pages are ready for action on mobile devices, GoSquared dives into the 7 key trends affecting the ecommerce landscape in 2014.
For more ecommerce analytics, trends, insights, and data-backed stories, check out the GoSquared Blog: http://gosquared.com/blog
P.S. This is our first ever Slideshare – we hope you like it!
Early in this year, the sphere of e-commerce is one of the most progressive spheres of the economy. We have identified trends that we consider the most influential in the development of e-commerce in 2018.
Topics: How consumer needs drive innovation in retail. Evolution of e-commerce SaaS and opportunities. Social media and on/offline purchase attribution.
B2B forecast for 2016 brings out some exciting findings related to 10 vital strategies for B2B marketing, lead generation, b2b sales, relationship marketing, you can implement today.
eMarketer Webinar: Retail Ecommerce Outlook—Tallying the True Impact of DigitaleMarketer
Ecommerce sales continue to grow as a percentage of overall retail, but the true impact of digital shopping goes far beyond the final click. Topics in this webinar include: What does double-digit growth in ecommerce sales mean for retail overall? How are innovative retailers responding to the convergence of digital and physical shopping? How do tablet and smartphone usage differ, and what does it mean for digital shopping and buying?
eMarketer Webinar: Key Trends in EcommerceeMarketer
Online shopping is more prevalent than ever, but it’s not just about online sales anymore. Are you on top of the latest trends to maximize success selling to online, offline and multichannel shoppers? Topics in this webinar include: How is mobile changing the path to purchase? Why is locally relevant information so important in ecommerce? How are innovative retailers dealing with fulfillment challenges? How can you create personalized offers without seeming creepy?
7 Effective B2B Ecommerce Trends of 2018APPSeCONNECT
7 Effective B2B Ecommerce Trends of 2018!
Here are the top eCommerce trends which will make an impact and change the game for online businesses this year.
1. Artificial Intelligence -Personalization across all devices via #AI
2. Omni-Channel - Paramount for #B2B sellers to fulfill customer expectations.
3. MobileCommerce - More inclination towards selling through the mobile devices.
4. BigData - Predicting the future - crucial for B2B Retailers.
5. Personalization - Customer-centric personalization resulting in better goodwill.
6. Secure Payments - Businesses will be ready to accept payments via varied channels.
7. Social Media Marketing Tools - Newer strategies to make the most out of businesses.
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
What are the business trends that are going to revolutionize the eCommerce market?
What are the most important technologies to invest in next 5 years?
Why 2017 is the Year of the Bot?
Are marketplaces really worth to invest in?
An explanation of eCommerce Trends for 2015. Discussion of eCommerce on Mobile, Responsive Design, UPS and FedEx Dimensional Weight Changes, and advice for eCommerce Startups. Presented at #TechCampMemphis 2014 on November 1st, 2014.
The document provides an overview of the e-commerce industry in India. Some key points:
- The Indian e-commerce market is expected to grow from $38.5 billion in 2017 to $200 billion by 2026, surpassing the US.
- Rising internet penetration from 429 million users in 2017 to 829 million by 2021 will drive e-commerce growth.
- Electronics currently accounts for 47% of the e-commerce retail market, followed by apparel at 31%.
- The logistics sector supporting e-commerce is expected to grow from $460 million in 2016 to $2.2 billion by 2020.
- Major players like Flipkart, Amazon and Paytm are expanding product categories and
As with just about every industry, trends change, making it necessary to catch up and follow along in order to keep your business relevant. Online portals are going to continue to grow in 2016 also, and if you want to be part of the new wave, you have to prepare. Read this slide to learn about the ten most interesting ecommerce trends for 2016 and beyond.
E-commerce in fashion industry
Apparel & accessories sales in US: Apparel has become an online success - Jeffrey Grau, eMarketer.
Fashion emerges as best-performing segment of ecommerce in UK - IMRG Capgemini e-Retail Sales Index.
Southeast Asia startup investments 2013: It’s all about e-commerce, fashion and women: Mobile commerce, online retail, payments, C2C marketplaces, flash sales.
eCommerce Benchmark for the Fashion Industry:
Where does the traffic come from in fashion? - Direct, Paid, Organic, CPS, CPC, Viral/Social, E-mail newsletter; social and viral media play a much bigger role in fashion.
Conversion ratios in fashion retail.
Platform for your e-store – why Magento?: Shopify, SquareSpace, Tictail, Magento; Bonobos, Nike, Christian Louboutin, MyTheresa.
Magento Enterprise Customer Success Story GANT: High performance and visual inspiration, Full screen experience, Custom campaign modules, Look book, Customized checkout, Flexible landing and content pages, Integration with multiple warehouse and ERP systems, Access rights management across multiple sites/stores, Localized payment and shipping methods;
290% increase in conversion rate, 13% increase in traffic, 35% reduction in page load time, 50% decrease in hosting costs.
Why choose Responsive Web Design?: U.S. Mobile Commerce Activities
Divante for fashion: SOLAR Company Case Study: http://divanteltd.com/blog/complex-e-commerce-implementation-fashion-brand/ .
Learn about the top trends in eCommerce for 2017. In this presentation, David Feinleib, Author, Entrepreneur, and CEO of Content Analytics, Inc., outlines the top global, brand & category, and retailer trends to watch in eCommerce as well as how distribution models and the shopper interface are evolving.
Key ecommerce trends and forecasts from now to 2020Salmon Limited
1) By 2020, online shopping is expected to dominate over in-store shopping, with stores primarily supporting online purchases. Black Friday sales surpassed $1 billion online for the first time in 2015.
2) There are two main types of online shoppers - those focused on convenience and transaction, exemplified by Amazon, and those seeking inspiration from engaging content across devices.
3) The rise of programmatic commerce and digital assistants means consumers will increasingly rely on automation and pre-configured preferences to make purchases, moving from demand creation to demand anticipation.
Ecommerce trends in 2018 - Darren RatcliffeDaytodayebay
1) The document summarizes experts' opinions on key eCommerce trends in 2018, including increased focus on logistics, compliance with GDPR regulations, decreasing brand loyalty, and innovation in areas like social media shopping and personalization.
2) GDPR regulations taking effect in May 2018 aim to strengthen data protection and require user consent for marketing. Non-compliance can result in heavy fines.
3) Other trends include the growth of shopping directly from social media posts and images, challenges in maintaining brand loyalty, and disruptions from companies like Amazon. Experts advise improving customer service and personalization.
This document provides a summary of key findings from a 2014 ecommerce marketing report. Some of the main findings include:
- Inbound marketing adoption is on the rise, with 60% of companies practicing inbound marketing. B2B companies have a higher adoption rate at 60% compared to 54% for B2C.
- Blogging is becoming more common, with 67% of companies having a blog. Frequent blogging at least once a week correlates with higher ROI.
- Many marketers are shifting focus to pre-transactional conversions rather than just transactions. Educational content in particular leads to higher ROI.
- Abandoned cart recovery is an area needing improvement, with 60% of e
Top 10 Latest Ecommerce Trends To Boost Your Revenue in 2020Claritus Consulting
The document discusses 10 latest ecommerce trends for 2020 that can boost revenue. These trends include increased online buying due to COVID-19, higher conversion rates due to stay-at-home orders, contextual and programmatic advertising using user data, increased use of marketing automation, use of artificial intelligence for personalization, enhanced shipping options like same-day delivery and drone delivery, increased mobile commerce, augmented reality for product visualization, voice search optimization, photo-based image shopping, and a revival of brick-and-mortar retail models with digital experiences. Ecommerce businesses are encouraged to embrace these new trends to provide better user experiences and increase sales.
Its that time of the year again. When we see a great amount of predictions of what we will se more of in the new year. Beyond Retail is an ecommerce consultancy firm based in Stockholm, Sweden and this is our view of the ecommerce trends for 2015.
B2B e-commerce is growing rapidly and is expected to surpass B2C e-commerce in the coming years. Forrester predicts that B2B e-commerce in the US alone will reach $1 trillion by 2020, more than double the size of B2C e-commerce. Mobile is also playing an increasingly important role in B2B transactions, with over half of B2B buyers now using mobile devices to research products and make purchases. As B2B buyers demand more user-friendly and personalized shopping experiences similar to B2C, companies are investing in their B2B e-commerce platforms and mobile capabilities to engage customers across more channels.
Given the MakeMyTrip & JustDial IPO’s, Interest in Consumer Driven Ecommerce has increased both from Investors and Entrepreneurs. At the same time reports of Accounting Harakiri & Amazon’s announced Entry have cast a doubt on the monetization capabilities. This report studies Ecommerce in India and attempts to draw parallels within Sectors and Geographies to identify Investment opportunities
Criteo’s analysis of shopping data from Q4 2015 demonstrates that mobile leaders grew their share of transactions faster than average in a world where mobile devices are at the center of the connected consumer.
Top retailers see double the growth in mobile’s share of transactions, widening the gap with average retailers in the space.
Nearly four-in-ten consumers shop on multiple devices and complete those purchases on a mobile device almost a third of the time.
Dedicated shopping apps dwarf the mobile web at all points on the path to purchase, from browsing products to the sale itself.
Japan, UK and South Korea continue to lead the globe in mobile transactions, and smartphones are driving that growth.
Current Trends In Ecommerce PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Current Trends In Ecommerce Powerpoint Presentation Slides. This complete deck is oriented to make sure you do not lag in your presentations. Our creatively crafted slides come with apt research and planning. This exclusive deck with twenty two slides is here to help you to strategize, plan, analyse, or segment the topic with clear understanding and apprehension. Utilize ready to use presentation slides on Current Trends In Ecommerce Powerpoint Presentation Slides with all sorts of editable templates, charts and graphs, overviews, analysis templates. It is usable for marking important decisions and covering critical issues. Display and present all possible kinds of underlying nuances, progress factors for an all inclusive presentation for the teams. This presentation deck can be used by all professionals, managers, individuals, internal external teams involved in any company organization.
The eCommerce Trends 2020 report is a comprehensive guide through emerging technologies in the world of online sales. It is based on the extensive research, run by Divante and Kantar, among over 250 eCommerce experts representing 8 countries. The report is complemented with trends rankings, implementation examples, and opinions from 20 independent experts.
Key learnings:
- Going Mobile for higher CR
- The future lies in AI
- Security is at stake
- Asia sets the new standard
- Technology natives win
and more!
Download full version: https://divante.com/ecommerce-trends
Top E-commerce Trends to Watch Out for in 2017i95Dev
Find out the top e-commerce trends that will drive the momentum of the e-commerce industry in North America (USA, Canada) and rest of the world in 2017.
eMarketer Webinar: Key Trends in EcommerceeMarketer
Online shopping is more prevalent than ever, but it’s not just about online sales anymore. Are you on top of the latest trends to maximize success selling to online, offline and multichannel shoppers? Topics in this webinar include: How is mobile changing the path to purchase? Why is locally relevant information so important in ecommerce? How are innovative retailers dealing with fulfillment challenges? How can you create personalized offers without seeming creepy?
7 Effective B2B Ecommerce Trends of 2018APPSeCONNECT
7 Effective B2B Ecommerce Trends of 2018!
Here are the top eCommerce trends which will make an impact and change the game for online businesses this year.
1. Artificial Intelligence -Personalization across all devices via #AI
2. Omni-Channel - Paramount for #B2B sellers to fulfill customer expectations.
3. MobileCommerce - More inclination towards selling through the mobile devices.
4. BigData - Predicting the future - crucial for B2B Retailers.
5. Personalization - Customer-centric personalization resulting in better goodwill.
6. Secure Payments - Businesses will be ready to accept payments via varied channels.
7. Social Media Marketing Tools - Newer strategies to make the most out of businesses.
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
What are the business trends that are going to revolutionize the eCommerce market?
What are the most important technologies to invest in next 5 years?
Why 2017 is the Year of the Bot?
Are marketplaces really worth to invest in?
An explanation of eCommerce Trends for 2015. Discussion of eCommerce on Mobile, Responsive Design, UPS and FedEx Dimensional Weight Changes, and advice for eCommerce Startups. Presented at #TechCampMemphis 2014 on November 1st, 2014.
The document provides an overview of the e-commerce industry in India. Some key points:
- The Indian e-commerce market is expected to grow from $38.5 billion in 2017 to $200 billion by 2026, surpassing the US.
- Rising internet penetration from 429 million users in 2017 to 829 million by 2021 will drive e-commerce growth.
- Electronics currently accounts for 47% of the e-commerce retail market, followed by apparel at 31%.
- The logistics sector supporting e-commerce is expected to grow from $460 million in 2016 to $2.2 billion by 2020.
- Major players like Flipkart, Amazon and Paytm are expanding product categories and
As with just about every industry, trends change, making it necessary to catch up and follow along in order to keep your business relevant. Online portals are going to continue to grow in 2016 also, and if you want to be part of the new wave, you have to prepare. Read this slide to learn about the ten most interesting ecommerce trends for 2016 and beyond.
E-commerce in fashion industry
Apparel & accessories sales in US: Apparel has become an online success - Jeffrey Grau, eMarketer.
Fashion emerges as best-performing segment of ecommerce in UK - IMRG Capgemini e-Retail Sales Index.
Southeast Asia startup investments 2013: It’s all about e-commerce, fashion and women: Mobile commerce, online retail, payments, C2C marketplaces, flash sales.
eCommerce Benchmark for the Fashion Industry:
Where does the traffic come from in fashion? - Direct, Paid, Organic, CPS, CPC, Viral/Social, E-mail newsletter; social and viral media play a much bigger role in fashion.
Conversion ratios in fashion retail.
Platform for your e-store – why Magento?: Shopify, SquareSpace, Tictail, Magento; Bonobos, Nike, Christian Louboutin, MyTheresa.
Magento Enterprise Customer Success Story GANT: High performance and visual inspiration, Full screen experience, Custom campaign modules, Look book, Customized checkout, Flexible landing and content pages, Integration with multiple warehouse and ERP systems, Access rights management across multiple sites/stores, Localized payment and shipping methods;
290% increase in conversion rate, 13% increase in traffic, 35% reduction in page load time, 50% decrease in hosting costs.
Why choose Responsive Web Design?: U.S. Mobile Commerce Activities
Divante for fashion: SOLAR Company Case Study: http://divanteltd.com/blog/complex-e-commerce-implementation-fashion-brand/ .
Learn about the top trends in eCommerce for 2017. In this presentation, David Feinleib, Author, Entrepreneur, and CEO of Content Analytics, Inc., outlines the top global, brand & category, and retailer trends to watch in eCommerce as well as how distribution models and the shopper interface are evolving.
Key ecommerce trends and forecasts from now to 2020Salmon Limited
1) By 2020, online shopping is expected to dominate over in-store shopping, with stores primarily supporting online purchases. Black Friday sales surpassed $1 billion online for the first time in 2015.
2) There are two main types of online shoppers - those focused on convenience and transaction, exemplified by Amazon, and those seeking inspiration from engaging content across devices.
3) The rise of programmatic commerce and digital assistants means consumers will increasingly rely on automation and pre-configured preferences to make purchases, moving from demand creation to demand anticipation.
Ecommerce trends in 2018 - Darren RatcliffeDaytodayebay
1) The document summarizes experts' opinions on key eCommerce trends in 2018, including increased focus on logistics, compliance with GDPR regulations, decreasing brand loyalty, and innovation in areas like social media shopping and personalization.
2) GDPR regulations taking effect in May 2018 aim to strengthen data protection and require user consent for marketing. Non-compliance can result in heavy fines.
3) Other trends include the growth of shopping directly from social media posts and images, challenges in maintaining brand loyalty, and disruptions from companies like Amazon. Experts advise improving customer service and personalization.
This document provides a summary of key findings from a 2014 ecommerce marketing report. Some of the main findings include:
- Inbound marketing adoption is on the rise, with 60% of companies practicing inbound marketing. B2B companies have a higher adoption rate at 60% compared to 54% for B2C.
- Blogging is becoming more common, with 67% of companies having a blog. Frequent blogging at least once a week correlates with higher ROI.
- Many marketers are shifting focus to pre-transactional conversions rather than just transactions. Educational content in particular leads to higher ROI.
- Abandoned cart recovery is an area needing improvement, with 60% of e
Top 10 Latest Ecommerce Trends To Boost Your Revenue in 2020Claritus Consulting
The document discusses 10 latest ecommerce trends for 2020 that can boost revenue. These trends include increased online buying due to COVID-19, higher conversion rates due to stay-at-home orders, contextual and programmatic advertising using user data, increased use of marketing automation, use of artificial intelligence for personalization, enhanced shipping options like same-day delivery and drone delivery, increased mobile commerce, augmented reality for product visualization, voice search optimization, photo-based image shopping, and a revival of brick-and-mortar retail models with digital experiences. Ecommerce businesses are encouraged to embrace these new trends to provide better user experiences and increase sales.
Its that time of the year again. When we see a great amount of predictions of what we will se more of in the new year. Beyond Retail is an ecommerce consultancy firm based in Stockholm, Sweden and this is our view of the ecommerce trends for 2015.
B2B e-commerce is growing rapidly and is expected to surpass B2C e-commerce in the coming years. Forrester predicts that B2B e-commerce in the US alone will reach $1 trillion by 2020, more than double the size of B2C e-commerce. Mobile is also playing an increasingly important role in B2B transactions, with over half of B2B buyers now using mobile devices to research products and make purchases. As B2B buyers demand more user-friendly and personalized shopping experiences similar to B2C, companies are investing in their B2B e-commerce platforms and mobile capabilities to engage customers across more channels.
Given the MakeMyTrip & JustDial IPO’s, Interest in Consumer Driven Ecommerce has increased both from Investors and Entrepreneurs. At the same time reports of Accounting Harakiri & Amazon’s announced Entry have cast a doubt on the monetization capabilities. This report studies Ecommerce in India and attempts to draw parallels within Sectors and Geographies to identify Investment opportunities
Criteo’s analysis of shopping data from Q4 2015 demonstrates that mobile leaders grew their share of transactions faster than average in a world where mobile devices are at the center of the connected consumer.
Top retailers see double the growth in mobile’s share of transactions, widening the gap with average retailers in the space.
Nearly four-in-ten consumers shop on multiple devices and complete those purchases on a mobile device almost a third of the time.
Dedicated shopping apps dwarf the mobile web at all points on the path to purchase, from browsing products to the sale itself.
Japan, UK and South Korea continue to lead the globe in mobile transactions, and smartphones are driving that growth.
Current Trends In Ecommerce PowerPoint Presentation Slides SlideTeam
Presenting this set of slides with name - Current Trends In Ecommerce Powerpoint Presentation Slides. This complete deck is oriented to make sure you do not lag in your presentations. Our creatively crafted slides come with apt research and planning. This exclusive deck with twenty two slides is here to help you to strategize, plan, analyse, or segment the topic with clear understanding and apprehension. Utilize ready to use presentation slides on Current Trends In Ecommerce Powerpoint Presentation Slides with all sorts of editable templates, charts and graphs, overviews, analysis templates. It is usable for marking important decisions and covering critical issues. Display and present all possible kinds of underlying nuances, progress factors for an all inclusive presentation for the teams. This presentation deck can be used by all professionals, managers, individuals, internal external teams involved in any company organization.
The eCommerce Trends 2020 report is a comprehensive guide through emerging technologies in the world of online sales. It is based on the extensive research, run by Divante and Kantar, among over 250 eCommerce experts representing 8 countries. The report is complemented with trends rankings, implementation examples, and opinions from 20 independent experts.
Key learnings:
- Going Mobile for higher CR
- The future lies in AI
- Security is at stake
- Asia sets the new standard
- Technology natives win
and more!
Download full version: https://divante.com/ecommerce-trends
Top E-commerce Trends to Watch Out for in 2017i95Dev
Find out the top e-commerce trends that will drive the momentum of the e-commerce industry in North America (USA, Canada) and rest of the world in 2017.
Zinnov Zones rating for Digital in Retail. The report provides a snapshot of a digitally enabled modern retail enterprise and how digital technologies such as big data, analytics, robotics, machine learning, virtual reality etc. are transforming operations as well as impacting customers’ experience. Zinnov estimates a total digital spending of ~ $70B by retailers globally in 2016; with the market expected to reach $150B by 2020, growing at over 20% per annum.
Digitize to Win: 3 Strategies for Manufacturers Digabit
The manufacturing industry is going through a revolution, and companies that don't modernize their business practices are going to be left behind.
This presentation covers how manufacturers can capture the aftermarket, improve efficiency and provide better customer service using cloud-based technologies.
Ereputation Intelligence for your big data journeyM Kadi
Big Data applies to data sets whose size is beyond the ability of commonly used traditional techniques to capture, manage, and process within a tolerable elapsed time . This is where ERI builds a solid grounding and design infrastructure to drive this innovation forward and boost better outcomes
This document discusses e-commerce in the UAE and the importance of meeting consumer demands through implementing processes and technologies. It highlights that retailers investing in foundational operations like inventory accuracy and visibility will be better able to achieve multichannel fulfillment goals. The potential for e-commerce growth in GCC countries is high, with sales expected to reach $41.5 billion by 2020. Social media, especially Facebook, is very important for online sales and engagement in the UAE. Mobile is also a major platform for e-commerce merchant sales in the region.
Past meets future in e-commerce - Lyubomir Cholakov @ eCommCongress 2018ecommcongress
Isobar is a digital agency that delivers digital transformation through creativity. They build brands and digital experiences, construct digital ecosystems, and create new digital products. Isobar is recognized as an industry leader and has won several awards. They offer consultancy expertise through practices like marketing intelligence and omni-channel commerce. Isobar works with many large clients around the world, providing digital services. The document discusses the state of ecommerce today and how it is moving towards a more intelligent and borderless economy powered by new technologies like voice and cognitive capabilities.
Access to data is what enables AI in marketing. The abundance of available information makes AI necessary for marketing purposes. The biggest potential value from AI applications is in marketing and sales functions, as AI can help personalize customer experiences and evaluate customer conversion probabilities more effectively based on large amounts of customer data.
This document discusses several top digital marketing trends for 2021:
1. Artificial intelligence will be widely used for tasks like analyzing consumer behavior, product recommendations, and automating customer service through chatbots.
2. Programmatic advertising allows more targeted digital ad campaigns through real-time bidding automation.
3. Chatbots and conversational marketing are growing trends as consumers expect immediate, personalized responses from brands.
4. Personalization through customized content, products, and communications is important for standing out to consumers.
This document discusses several top digital marketing trends for 2021:
1. Artificial intelligence will be widely used for tasks like analyzing consumer behavior, product recommendations, and automating customer service through chatbots.
2. Programmatic advertising allows more targeted digital ad campaigns through real-time bidding automation.
3. Chatbots and conversational marketing are growing trends as consumers expect immediate, personalized responses from brands.
4. Personalization through customized content, products, and communications is important for standing out to consumers.
e-Commerce Facts and Stats 2015 and BeyondEuro IT Group
Euro IT Group teams have delivered dozens of ecommerce platforms. We cover the complete spectrum of ecommerce services from software architecture and development to additional plug ins development, modules extensions, user experience design, testing, maintenance and support, integration with other business systems (eg CRM, ERP, inventory), SEO, marketing, store migration or mobile responsive versions of your ecommerce platform.
Our e-commerce team consists of technical people, business analysts and marketing specialists with hands on experience in tailoring feature rich e-commerce solutions for companies that required modern design, a rich user experience, huge data volumes and integration with additional systems, all this done following the latest industry trends. Our focus is mostly on Magento development.
Top 5 Tech Trends Revolutionizing Retail in 2024WWG
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To find out more about this year retail trends read our recent article https://rebrand.ly/qvn1eq5
2021 ECOMMERCE REPORT: Latest eCommerce Trends, and Best eCommerce Platforms ...LitExtension
✅ Learn more: https://litextension.com/ecommerce-trends-2022-best-platforms.html
✅ Visit our website: https://litextension.com/
--
For most brands, 2020 was all about survival and building out the basics of their eCommerce operations. Though 2021 was tough for many of them, eCommerce still opened new doors for brands that are here to stay. In 2021, they finally had a chance to come up for air and push the envelope into new areas – embracing newer types of commerce and investing in up-and-coming eCommerce platforms.
Digital transformation is helping retailers to stay ahead in the game, with new technologies being introduced and implemented. To ensure that businesses are well positioned for 2022, e-merchants must catch the latest trends in eCommerce, and really learn ways to adapt to these changes.
We believe our eCommerce report could be a trusting source that helps businesses strengthen their place in this competitive industry, and thus grow and flourish in 2022.
There has been a sudden switch in the buying and selling pattern of the customers in all over India, which created the growth of e-commerce industry. This switch can also be noticed in the automobile industry. The online penetration of auto sector in the world market is approx. 0.7% in 2019. It was challenging for automobile ecommerce industry to make it successful in India, but eminent players of India have made it possible. To learn the possibilities and success of auto ecommerce industry go through this document.
Digital transformation in retail is necessary for businesses to keep up with changing customer expectations and the competitive market. The top trends in 2019 include focusing on the customer experience through both real and digital channels, accelerating delivery times and increasing visibility, personalizing services across multiple channels, simplifying and securing payment processes, and utilizing technologies like AI, IoT, cloud computing, and augmented reality to improve strategic planning, operations, and the customer experience. As technologies continue to evolve, digital transformation will help retailers increase efficiency and remain relevant.
As specialist advisers to the marketing communications and technologies industry, we are uniquely positioned to ensure that we are continually on top of key trends in this rapidly evolving landscape.
7 Traits of Highly Effective Digital Commerce OrganizationsSameer Khan
Commerce technology spending is up across the board. Retailers are significantly bolstering their capital investment programs. 85% will increase their spend on commerce technology in 2015. Is your organization prepared for the next generation of digital business?
To survive and thrive in the age of the customer,
businesses must become digital. While many
firms believe they have a digital strategy, few
are thinking about truly digitizing their business
strategy. Yet the pioneers of the digital revolution,
be they B2B or B2C firms, are driving increased
revenues through a superior digital customer
experience and are increasing efficiency and agility
through digital operational excellence. This report
outlines the driving forces behind digital business.
This is an update of a previously published report;
Forrester reviews and updates it periodically for
continued relevance and accuracy. We revised
this edition to factor in new ideas and data.
The document discusses IBM's Smarter Commerce strategy and solutions. It introduces Smarter Commerce as helping companies satisfy customers at the speed of life by optimizing their buying, marketing, selling, and service processes. It then outlines IBM's integrated portfolio of Smarter Commerce solutions and services across these key areas. The document promotes IBM's leadership capabilities in areas like procurement, customer experience management, and digital marketing to help transform businesses.
Similar a eCommerce trends 2019 by Divante.co (20)
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We compare five eCommerce solutions by analyzing six major aspects that should be considered when selecting a platform for global eCommerce. These functionalities were selected due to their impact on rollouts and future global eCommerce management, they include: country and language; structure and design; order and product management; customer and group management; pricing, taxes, and currencies; payments and shipping.
If you're interested in making your online store expansion efficient, read the ebook Global Rollouts for eCommerce: https://bit.ly/global_rollouts_for_ecommerce
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Presentation originally presented at Magento Lightning Talks meetup on October 3rd, 2019, in Divante HQ.
Learn more at Divante at https://divante.com
Check out more Magento Lightning Talks at https://divante.com/blog/tag/magento-lightning-talks/
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The document describes the Pimcore digital platform which allows companies to manage and deliver digital experiences across channels through a consolidated system. The Pimcore platform integrates key digital capabilities like PIM/MDM, DAM, CMS, and eCommerce to help companies overcome challenges to digital transformation like siloed data and systems, slow time-to-market, and lack of integration. The platform provides a single open-source system for managing all digital assets, customer data, products and delivering experiences online and through various channels.
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https://www.britannica.com/event/Expo-Shanghai-2010
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Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
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Brian Fitzsimmons on the Business Strategy and Content Flywheel of Barstool S...Neil Horowitz
On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
What follows is a collection of snippets from the podcast. To hear the full interview and more, check out the podcast on all podcast platforms and at www.dsmsports.net
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
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The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Discover innovative uses of Revit in urban planning and design, enhancing city landscapes with advanced architectural solutions. Understand how architectural firms are using Revit to transform how processes and outcomes within urban planning and design fields look. They are supplementing work and putting in value through speed and imagination that the architects and planners are placing into composing progressive urban areas that are not only colorful but also pragmatic.
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How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
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United States as of 2022. The stylish puppy has ascended the
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In this article, we will dive into the extraordinary life of Ellen Burstyn, where the curtains rise on a story that's far more attractive than any script.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
𝐔𝐧𝐯𝐞𝐢𝐥 𝐭𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐄𝐧𝐞𝐫𝐠𝐲 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐰𝐢𝐭𝐡 𝐍𝐄𝐖𝐍𝐓𝐈𝐃𝐄’𝐬 𝐋𝐚𝐭𝐞𝐬𝐭 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬
Explore the details in our newly released product manual, which showcases NEWNTIDE's advanced heat pump technologies. Delve into our energy-efficient and eco-friendly solutions tailored for diverse global markets.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
2. 2ECOMMERCE TRENDS 2019
Tom Karwatka
CEO / Divante
For the last 10 years, we have been
observing the changes that have taken
place on the eCommerce market.
We cooperate with industry leaders
and together we are looking for future-
oriented solutions. This is why, for 6
years, we have been asking eCommerce
Managers, Consultants, Retailers,
Producers and other decision-makers in
eCommerce for their opinion on the most
important trends observed in the market.
These responses help us prepare the
annual eCommerce Trends Report, which
is meant to inspire and also help make
decisions that translate into tangible
business results. This year, we have
involved 150 specialists and 6 partner
companies, which you will find at
the end of the report. We analyzed
70 trends and their impact on the
current market situation, as well as
the condition of the eCommerce
market in the B2C and B2B sectors. This
extensive report is supplemented with
mini interviews featuring industry experts,
along with additional useful content you
can find on our blog.
We hope you will like this year’s edition.
Enjoy!
Introduction
3. 3ECOMMERCE TRENDS 2019
Introduction • 2
Market Overview • 4
B2C eCommerce Sales • 5
Top eRetailers (Based on Revenue) • 7
Top eCommerce Sites (Based on Traffic) • 8
Capital Market • 9
eCommerce Startups to Watch • 10
Survey Results • 11
eCommerce Investments 2018 • 12
eCommerce Investments 2019 • 13
Changes in Investments 2018-2019 • 14
Which Investments Had the Biggest ROI in 2018? • 15
Most Impactful eCommerce Trends for the
Next 5 years • 16
Trends Matrix • 17
Inspirations • 18
Marketplaces: Better Prices, Free or Discounted
Shipping and a Broader Selection • 19
Voice Interfaces • 20
Big Data & Business Intelligence:
IoT as a Source • 21
Chatbots: Growing Popularity • 22
Microservices & Headless: Micro Frontends • 23
Content Marketing & Digital Content • 24
CRM: AI & Social CRM • 25
Mobile CRO • 26
Free Shipping/Returns • 27
Mobile Approach: PWA • 28
Personalization: Hyper-Personalization • 29
Social Commerce: See. Tap. Shop. • 30
Customer Lifetime Value and
Referral Programs • 31
Methodology • 32
Research Methodology • 33
Demography • 34
TL;DR - Quick Summary of
the Report • 35
Content Marketing: Still Important • 36
Personalization & Loyalty for the Win • 37
Cryptocurrencies and the GDPR: Things of the Past • 38
Content Marketing With the Biggest ROI • 39
Voice Interfaces & Big Data Revolutionize eCommerce • 40
Quick Wins vs. Highest ROI • 41
What do experts say? • 42
Paul Rogers • 43
Signe Burke • 44
Läslo van den Broek • 45
Estera Dugulan • 46
Contents
5. 5ECOMMERCE TRENDS 2019
B2C eCommerce Sales
Sources:
https://www.statista.com/statistics/251666/number-of-digital-buyers-worldwide/
https://www.statista.com/statistics/534123/e-commerce-share-of-retail-sales-worldwide/
https://chargebacks911.com/internet-trends-for-2019/
How will B2C eCommerce look in 2019?
In 2019, 6 out of 10 purchases consumers make will be
through digital channels.
Retail eCommerce sales
worldwide from 2014 to 2021
(in billion U.S. dollars)
0
1000
2014
1336
2015
1548
2016
1845
2017
2304
2018
2842
2019
3453
2020
4135
2021
4878
3000
2000
SalesinbillionU.S.dollars
4000
1.92B 13.7% $3.453B
online
shoppers
of total retail
is online
eCommerce sales
worldwide
6. 6ECOMMERCE TRENDS 2019
B2B eCommerce Sales
Sources:
https://www.cloudfy.com/what-to-expect-from-b2b-ecommerce-in-2019/
https://www.statista.com/statistics/273104/us-b2b-e-commerce-share/
eCommerce share of total B2B
sales in the United States from
2015 to 2021
In the US alone, the B2B market is set to top $1.8 trillion
by 2021, according to a report from Forrester.
In 2015, 9.7% of B2B sales were generated digitally.
In 2021, this share is projected to increase to 13.1%.
77% of B2B marketers consider digital marketing
to be a high priority.
0%
3%
6%
9%
12%
2015
9.7%
2016
10.4%
2017
11%
2018
11.5%
2019
12%
2020
12.6%
2021
13.1%
Shareofsales
7. 7ECOMMERCE TRENDS 2019
Top eRetailers (Based on Revenue)
Sources:
https://en.wikipedia.org/wiki/List_of_largest_Internet_companies (date: Nov 22, 2018)
Meituan-Dianping is a Chinese
group buying website for locally
found consumer products and
retail services.
B2W is an online retail company in
Latin America, founded as a result
of the merger between Americanas.
com and Submarino.com.
Country Company Revenue (in B)
United States Amazon $177.86
China JD.com $55.7
China Alibaba $39.90
United States eBay $9.567
Japan Rakuten $6.3
China Meituan-Dianping $5.4
Germany Zalando $5.55
United States Groupon $3.143
Brazil B2W $2.10
United Kingdom ASOS.com $1.40
8. 8ECOMMERCE TRENDS 2019
Top eCommerce Sites (Based on Traffic)
Sources:
https://www.similarweb.com/top-websites/category/shopping (date: Nov 22, 2018)
https://en.wikipedia.org/wiki/Main_Page (date: Nov 22, 2018)
Avito.ru is a Russian
classified advertisements
website with sections
devoted to general goods
for sale, jobs, real estate,
personal ads, cars for sale,
and services.
JD.com, also known as
Jingdong and formerly
called 360buy, is a Chinese
eCommerce company
headquartered in Beijing.
Country Company Traffic
United States Amazon 2.41B
United States eBay 1.09B
China Tao Bao 1.04B
United States Aliexpress 599M
United States Craigslist 444.43M
China Tmall 445.4M
China JD.com 431.52M
Japan Rakuten 353.80M
Russia Avito.ru 322.43M
Brazil Mercadolivre 320.52M
9. Capital Market
Important shifts in the capital market:
• Adobe acquired Marketo for $4.75 billion and
Magento for $1.68 billion.
• PayPal acquired Swedish fintech firm iZettle for
$2.2 billion.
• Amazon bought smart doorbell company Ring
for more than $1 billion.
Sources:
https://www.computerworlduk.com/galleries/it-business/most-notable-tech-acquisitions-of-2018-3672332/
https://techcrunch.com/2018/10/09/after-its-acquisition-magento-starts-integrating-adobes-
personalization-and-analytics-tools/
Tom Karwatka
CEO / Divante
Joining Magento Commerce Cloud to the Adobe portfolio will
complement Adobe Experience Cloud by adding commerce solutions
that work for B2B and B2C. It’s like adding the last missing piece of the
puzzle. With that, customers and businesses can expect that every
interaction in Adobe will be shoppable on the web, mobile, social,
in-product or in-store.
After its acquisition,
Magento has started
integrating Adobe’s
personalization and
analytics tools.
9ECOMMERCE TRENDS 2019
10. 10ECOMMERCE TRENDS 2019
eCommerce
Startups to Watch
Sources:
https://www.businessinsider.com/50-startups-to-boom-in-2018-according-to-vcs-2017-11?IR=T#diaco-fashion-for-real-women-17
Narvar - Narvar provides software for tracking shipping
and return options for over 400 top commerce sites,
including 50% of the Internet Retailer Top 100 and 250
million customers per year.
Rent the Runway - This startup enables
its users to rent designer clothing.
After 9 years in business, the company
has grown to $100 million in revenue
with 9 million members.
Rent the Runway -
Users can either reserve
an outfit for one night
or choose a convenient
monthly plan.
12. eCommerce Investments 2018
Analysis of eCommerce
Investments 2018 showed
that Content Marketing
was the most important
trend for business.
The eCommerce market
knows how meaningful it
is to engage customers
with unique and valuable
content.
It is crucial to adapt
content to users’
preferences. Today’s
content should be created
with mobile devices in
mind, as users spend a
great amount of time on
them.
Trends
Investments
made in
2018*
Content Marketing 43%
CRM 36%
Marketplaces 35%
Big Data 32%
Cloud Hosting 32%
Omnichannel 31%
Business Intelligence 30%
Free Shipping / Returns 30%
Digital Content 28%
General Data Protection Regulation 28%
Personalization 28%
Chatbots (Conversational Commerce) 27%
Mobile App 24%
Data Driven UX 21%
Social Commerce 20%
Mobile-First Approach 19%
Automated Pricing Optimization 17%
Own Brands 17%
Push Notification 17%
Cross Border Commerce 16%
Predictive Analysis 16%
Trends
Investments
made in
2018*
Automated Promotion Management 14%
Data Driven Loyalty 14%
Drop Shipping 14%
Multimedia Content - Better
Photos / Videos
14%
Customized Products 14%
Order Management System 14%
Recommendation Systems 14%
Same Day Delivery 14%
Algorythmic Driven Supply & Demand 13%
In-Store Pick-Up 12%
Microservices Architecture 11%
Progressive Web Apps 11%
Augmented Reality 11%
Alexa and Other Voice Interfaces 9%
Subscription Business Models 9%
Customer Lifetime Value & Referral
Program
8%
Headless Approach 8%
mPayments 8%
Online Security 8%
Price Intelligence 8%
Trends
Investments
made in
2018*
Security 8%
Virtual Reality 8%
IoT 8%
Open API Economy 8%
Programmatic Ad buying 7%
3D Printing 6%
Drones 6%
Design Sytems 5%
In-Store Digital Touchpoints 5%
Other AI-Based Tools 5%
Serverless Architecture 5%
Visual Search 5%
Cryptocurrencies (Bitcoin / Ethereum) 5%
Personal Shopping 3%
Beacon Technology 2%
Wearables 1%
* % of people who have indicated that the trend is leading
12ECOMMERCE TRENDS 2019
13. eCommerce Investments 2019 Along with the Content
Marketing, Big Data was one
of the most important trends
for eCommerce in 2018.
In 2019, Big Data will
be even more essential
as it drives the high-
paced growth of other
areas including Business
Intelligence, Customer
Relation Management and
Conversational Commerce.
Data-driven eCommerce
delivers great value to even
more areas, e.g. the Internet
of Things, which gives us
new opportunities to shape
the future of the market.
Trends
Investments
planned in
2019*
Business Intelligence 38%
CRM 37%
Big Data 36%
Content Marketing 36%
Chatbots (Conversational Commerce) 31%
Personalization 31%
Digital Content 30%
Omnichannel 29%
Marketplaces 28%
Data Driven UX 27%
Cloud Hosting 25%
Customer Lifetime Value & Referral
Program
24%
Free Shipping / Returns 24%
Mobile App 24%
Predictive Analysis 23%
Mobile-First Approach 22%
Social Commerce 20%
Automated Promotion Management 19%
Cross Border Commerce 18%
Recommendation Systems 18%
Own Brands 17%
Trends
Investments
planned in
2019*
Order Management System 16%
Alexa and Other Voice Interfaces 16%
Algorythmic Driven Supply & Demand 16%
Automated Pricing Optimization 16%
Data Driven Loyalty 15%
Drop Shipping 15%
Multimedia Content - Better Photos /
Videos
14%
Other AI-Based Tools 14%
Price Intelligence 14%
In-Store Digital Touchpoints 13%
Same Day Delivery 13%
Augmented Reality 13%
In-Store Pick-Up 13%
Security 13%
Virtual Reality 13%
Customized Products 12%
Online Security 12%
Push Notification 12%
Subscription Business Models 12%
Headless Approach 11%
mPayments 11%
Trends
Investments
planned in
2019*
Progressive Web Apps 11%
IoT 10%
Personal Shopping 10%
General Data Protection Regulation 9%
Programmatic Ad Buying 9%
Visual Search 9%
Microservices Architecture 7%
Design Sytems 6%
Drones 6%
Beacon Technology 6%
Open API Economy 6%
3D Printing 3%
Wearables 2%
Cryptocurrencies (Bitcoin / Ethereum) 2%
Serverless Architecture 2%
* % of people who have indicated that the trend will be leading
13ECOMMERCE TRENDS 2019
14. Changes in Investments 2018-2019
Personal Shopping,
Customer Lifetime Value,
Wearables are trends that
they have changed the most
compared to last year.
Interest in Serverless
Architecture,
Cryptocurrencies and GDPR
decreased by the highest
percentage compared to
last year.
Trends Changes in
Investments*
Personal Shopping 240%
Customer Lifetime Value
& Referral Program
192%
Wearables 188%
Other AI-Based Tools 166%
In-Store Digital Touchpoints 151%
Beacon Technology 139%
Visual Search 77%
Price Intelligence 70%
Alexa and Other Voice Interfaces 67%
Security 51%
Virtual Reality 51%
Predictive Analysis 44%
Online Security 41%
Programmatic Ad buying 38%
IoT 36%
Recommendation Systems 33%
Automated Promotion Management 31%
Headless Approach 31%
mPayments 31%
Subscription Business Models 30%
Data Driven UX 26%
Trends Changes in
Investments*
Business Intelligence 25%
Algorythmic Driven Supply & Demand 22%
Order Management System 21%
Augmented Reality 19%
Design Sytems 19%
Mobile-First Approach 16%
Chatbots (Conversational Commerce) 15%
Big Data 14%
Cross Border Commerce 14%
Personalization 10%
Digital Content 7%
Drones 5%
In-Store Pick-Up 4%
Data Driven Loyalty 3%
Dropshipping 3%
CRM 2%
Mobile App 0%
Multimedia Content - Better Photos /
Videos
-1%
Own Brands -1%
Same Day Delivery -1%
Progressive Web Apps -4%
Trends Changes in
Investments*
Social Commerce -4%
Omnichannel -6%
Automated Pricing Optimization -10%
Customized Products -13%
Content Marketing -16%
Free Shipping / Returns -20%
Marketplaces -20%
Cloud Hosting -21%
Open API Economy -27%
Push Notification -32%
Microservices Architecture -38%
3D Printing -48%
Cryptocurrencies (Bitcoin / Ethereum) -64%
General Data Protection Regulation -66%
Serverless Architecture -70%
* % of change between 2018-2019
14ECOMMERCE TRENDS 2019
15. Which Investments Had the Biggest ROI in 2018?
Content Marketing, CRM
and Big Data are the
actions with highest ROI in
2018.
It’s worth noting that the
top investments are also
chosen as Top Trends to
Invest In 2019.
Trends
Investements
With the
Biggest ROI*
Content Marketing 19%
CRM 15%
Big Data 14%
Business Intelligence 13%
Omnichannel 13%
Marketplaces 12%
Digital Content 11%
Mobile App 11%
Data Driven UX 10%
Free Shipping / Returns 9%
Personalization 9%
Recommendation Systems 7%
Customer Lifetime Value & Referral
Program
6%
Mobile-First Approach 6%
Automated Pricing Optimization 5%
Cloud Hosting 5%
Cross Border Commerce 5%
Data Driven Loyalty 5%
In-Store Pick-Up 5%
Order Management System 5%
Own Brands 5%
Trends
Investements
With the
Biggest ROI*
Predictive Analysis 5%
Social Commerce 5%
Automated Promotion Management 4%
Chatbots (Conversational Commerce) 4%
Drop Shipping 4%
General Data Protection Regulation 4%
Headless Approach 4%
Alexa and Other Voice Interfaces 3%
Multimedia Content - Better Photos /
Videos
3%
Personal Shopping 3%
3D Printing 2%
Algorythmic Driven Supply & Demand 2%
Augmented Reality 2%
Beacon Technology 2%
Design Sytems 2%
IoT 2%
Microservices Architecture 2%
Online Security 2%
Other AI-based Tools 2%
Price Intelligence 2%
Programmatic Ad Buying 2%
Trends
Investements
With the
Biggest ROI*
Progressive Web Apps 2%
Same Day Delivery 2%
Security 2%
Subscription Business Models 2%
Virtual Reality 2%
Visual Search 2%
Cryptocurrencies (Bitcoin / Ethereum) 1%
Customized Products 1%
mPayments 1%
Serverless Architecture 1%
Drones 0%
In-Store Digital Touchpoints 0%
Open API Economy 0%
Push Notification 0%
Wearables 0%
* % of people who have indicated that the trend has highest ROI
15ECOMMERCE TRENDS 2019
16. Most Impactful eCommerce Trends for the Next 5 years
In the long term, Alexa
and other Voice Interfaces,
and Big Data are seen
as the most impactful
eCommerce trends of the
next 5 years.
The new experiences
that Voice Interfaces and
usage of Big Data offer can
change the way people
shop online and the
eCommerce market as we
know it.
Trends
The Most
Impactful Trends
in the Future*
Alexa and Other Voice Interfaces 27%
Big Data 27%
Augmented Reality 19%
Personalization 18%
Chatbots (Conversational Commerce) 17%
Business Intelligence 15%
Mobile-First Approach 15%
Algorythmic Driven Supply & Demand 15%
Data Driven UX 15%
Marketplaces 15%
Predictive Analysis 15%
Progressive Web Apps 12%
Automated Pricing Optimization 11%
Omnichannel 11%
CRM 10%
IoT 10%
Social Commerce 10%
3D Printing 9%
Data Driven Loyalty 9%
Price Intelligence 9%
Same Day Delivery 9%
Trends
The Most
Impactful Trends
in the Future*
Automated Promotion Management 8%
Customer Lifetime Value 8%
Customized Products 8%
Mobile App 8%
Headless Approach 7%
In-Store Digital Touchpoints 7%
Other AI-Based Tools 7%
Virtual Reality 7%
Content Marketing 6%
Drones 6%
Beacon Technology 5%
Cross Border Commerce 5%
Free Shipping / Returns 5%
Microservices Architecture 5%
Open API Economy 5%
Own Brands 5%
Visual Search 5%
Drop Shipping 5%
Programmatic Ad Buying 5%
Recommendation Systems 5%
Cloud Hosting 4%
Trends
The Most
Impactful Trends
in the Future*
Digital Content 4%
mPayments 4%
Multimedia Content - Better Photos 4%
Security 4%
Cryptocurrencies (Bitcoin / Ethereum) 3%
In-Store Pick-Up 3%
Design Sytems 2%
General Data Protection Regulation 2%
Online Security 2%
Wearables 2%
Order Management System 2%
Personal Shopping 2%
Subscription Business Models 2%
Serverless Architecture 1%
Push Notification 0%
* % of people who have indicated that the trend
will be the most impactful in the next 5 years
16ECOMMERCE TRENDS 2019
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20. 20ECOMMERCE TRENDS 2019
Well, this is the end of the report, but we hope that’s
the beginning of a great year for your business!
If you’d like to talk about your eCommerce, have any
thoughts regarding the report or just want to say
hi, contact us on: hello@divante.co
Tom Karwatka
CEO / Divante