The slide deck from Eva Sherwood of Deloitte shared with the SFWelly Salesforce user group in Wellington September 2033. Focused on Dreamforce highlights.
Copy of the slides presented by Matt Robison to the SFWelly Salesforce user group community on May 2 2024. The audience was truly international with attendees from at least 4 different countries joining online.
Matt is an expert in data cloud and this was a brilliant session.
Anna Loughnan Top 10 Salesforce Apps for Christchurch Salesforce user group M...Anna Loughnan Colquhoun
Anna Loughnan's virtual presentation to the Christchurch Salesforce user group in March 2024, covering her top 10 recommended appexchange apps, this session was originally presented on invitation, in person, at the large Salesforce event - World Tour - in Sydney, Australia, in February 2024, includes qr codes with useful links.
slide deck from Stepehen Stanley, presenting his wonderfully curated highlights of the recent Spring 24 Salesforce release. This was presented to the virtual meeting of the SFWelly Salesforce wellington trailblazer community group.
Stephen Stanley of the Good Cloud team presents his version of the Salesforce Winter 24 release highlights, to the SFWelly trailblazer community, October 2023.
31 May 2023 - Mark Barcham from Merkle Aotearoa presented to the SFWelly - Salesforce Wellington trailblazer community user group on the importance of backing up your Salesforce data and choosing the correct solution for your company. One size does not fit all!
6 July 2023 - Stephen Stanley presented a fantasic summary of his opinion of the best features of the Salesforce Summer 23 release. This included some demos. He covered such features as permission sets, retirement (mostly) of profiles, dynamic forms, flows, new report and dashboard features as well as the best new stuff for sales and service cloud.
Copy of the slides presented by Matt Robison to the SFWelly Salesforce user group community on May 2 2024. The audience was truly international with attendees from at least 4 different countries joining online.
Matt is an expert in data cloud and this was a brilliant session.
Anna Loughnan Top 10 Salesforce Apps for Christchurch Salesforce user group M...Anna Loughnan Colquhoun
Anna Loughnan's virtual presentation to the Christchurch Salesforce user group in March 2024, covering her top 10 recommended appexchange apps, this session was originally presented on invitation, in person, at the large Salesforce event - World Tour - in Sydney, Australia, in February 2024, includes qr codes with useful links.
slide deck from Stepehen Stanley, presenting his wonderfully curated highlights of the recent Spring 24 Salesforce release. This was presented to the virtual meeting of the SFWelly Salesforce wellington trailblazer community group.
Stephen Stanley of the Good Cloud team presents his version of the Salesforce Winter 24 release highlights, to the SFWelly trailblazer community, October 2023.
31 May 2023 - Mark Barcham from Merkle Aotearoa presented to the SFWelly - Salesforce Wellington trailblazer community user group on the importance of backing up your Salesforce data and choosing the correct solution for your company. One size does not fit all!
6 July 2023 - Stephen Stanley presented a fantasic summary of his opinion of the best features of the Salesforce Summer 23 release. This included some demos. He covered such features as permission sets, retirement (mostly) of profiles, dynamic forms, flows, new report and dashboard features as well as the best new stuff for sales and service cloud.
This is the slide deck for the virtual presentation devops for admins by David Smith, presented to the Salesforce Welly / Salesforce Wellington community user group, Wednesday April 26, 2023. It was a reprisal of David's session at Kiwi Dreaming in March. Content includes devops tools including Copado Essentials, Salesforce devops center. Also included at the end are some reflections from David around TrailblazerDX which he attended in March.
Emily McCowan (Hay) is a recently certified Salesforce CTA. This slide deck is a reflection of her journey, with some useful links to material that will help others study for the certified technical architect exam too. It's not for the faint hearted and requires a great deal of support from friends, family and employer.
Anna Loughnan - The Power of the Community, CodeCamp Wellington April 2023Anna Loughnan Colquhoun
Slide deck for Anna Loughnan's presentation on April 15th 2023 at CodeCamp, Te-Whanganui-a-Tara, Wellington, Aotearoa, New Zealand.
Session titled:The Power of the Community to help you get ahead in Your Career...
How can you establish yourself in tech & build your career? How can the community help? What IS the community? Join this session for a discussion with tips & tricks for establishing yourself within the tech community.
The document outlines BCITO Te Pukenga's three year evolutionary DevOps journey, moving from continuous deployment culture to integrating automation tools on a new integrated platform. Over three phases/years, the team adopted Agile practices, employed new adaptable staff, and focused on collaboration. In the third year, the team implemented automation tools and Copado for continuous delivery. Copado was chosen after a review found it was native to Salesforce and provided extensive support. The implementation reduced deployment time from six hours to five to twenty minutes, improving quality, happiness and allowing more innovation.
Stephen Stanley's very popular presentation of the latest Salesforce release - Spring 23. Includes all his personal favourites.
Presented to the Salesforce Wellington Trailblazer community group virtual meeting February 22, 2023
First Steps to Salesforce Release Management & DevOps [Salesforce User Group,...Anna Loughnan Colquhoun
Slide deck shared by Adam Best, presenter. First Steps to Salesforce Release Management & DevOps Salesforce User Group, Wellington, New Zealand - Nov, 2022
Ministry of Health / Health NZ Public Health response to Covid using SalesforceAnna Loughnan Colquhoun
The document discusses how the New Zealand Ministry of Health used Salesforce to enable its COVID-19 response. It lists several key Salesforce applications developed including the National Screening Solution, COVID Center for Adverse Reactions Monitoring, National Contact Tracing Solution, National Border System, COVID Immunization Register, National Immunization Booking System, and COVID Immunization Consumer Support. It provides timelines of when these applications were launched and future initiatives. The document concludes with some key statistics on the usage and impact of the COVID response applications.
Salesforce Wellington User Group - August 2022 - Salesforce integration witho...Anna Loughnan Colquhoun
Salesforce Wellington User Group - August 2022 - Salesforce integration without code. We welcomed David Smith, leader of the Auckland Salesforce developer group. The focus of this session was Salesforce integration with no code.
Salesforce Wellington user group hosted by PwC for lunch, June 29, 2022, featuring Salesforce Summer 22 release highlights with various speakers. Natalie Savell, Bill Wu, Mark Barcham, Afzal Khan
On the Career Path: Admin to Consultant
This document contains summaries of three individuals' career journeys in Salesforce:
Adrienne Cutcliffe transitioned from an analyst role to a Salesforce consulting career over 7 years, becoming a nonprofit solutions lead and earning multiple certifications.
Natalie Savell spent over 10 years in Salesforce roles including admin, manager, and consultant before moving back to New Zealand.
Rebecca D'Arcy has been a senior Salesforce consultant for 6 years, leading her local community group and earning several certifications while recently becoming a new mom.
Spring 21 Salesforce Release Highlights with Awesome Admin Marc Baizman Welli...Anna Loughnan Colquhoun
This document provides release highlights for admins from Salesforce regarding their Spring '21 release. It begins with forward-looking statements and disclaimers. Then it provides information on new features for admins including manual record sharing in Lightning Experience, multi-select fields for reports, passing dashboard parameters via URL, tracking accounts as campaign members, using Lightning email templates for email alerts, and enhanced email bounce handling. It also describes new tools for admins including the Service Setup Assistant, in-app learning with Trailhead, the Multi-Factor Authentication Assistant, and an improved Macro Builder.
The document summarizes key changes to New Zealand's Privacy Act 2020 and things organizations should consider. Mandatory data breach notifications are now required if a breach causes or could cause serious harm. The Privacy Commissioner can now issue binding directions for access to personal information and compliance notices. Two new criminal offenses were added. The Act now explicitly applies extra-territorially. Organizations should review their Salesforce instance and data practices in light of these changes. Global privacy laws like GDPR and data sovereignty issues were also noted.
do you have a backup solution? Check out what is available on the Appexchange. We discuss Spanning Backup and Own Backup at Salesforce Wellington Trailblazer community group, with Vickie from Ausure and Shailendra from Xero
Journey of einstein with telstra with preena johansen for Salesforce wellingt...Anna Loughnan Colquhoun
This document describes an artificial intelligence system that uses machine learning to analyze data and provide predictive, prescriptive, descriptive and diagnostic insights. It can automatically discover patterns in data, generate natural language responses to questions, and take automated actions. The system also enables data visualization, exploration of ad hoc queries, and manual business actions informed by augmented data discovery and preparation.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
This is the slide deck for the virtual presentation devops for admins by David Smith, presented to the Salesforce Welly / Salesforce Wellington community user group, Wednesday April 26, 2023. It was a reprisal of David's session at Kiwi Dreaming in March. Content includes devops tools including Copado Essentials, Salesforce devops center. Also included at the end are some reflections from David around TrailblazerDX which he attended in March.
Emily McCowan (Hay) is a recently certified Salesforce CTA. This slide deck is a reflection of her journey, with some useful links to material that will help others study for the certified technical architect exam too. It's not for the faint hearted and requires a great deal of support from friends, family and employer.
Anna Loughnan - The Power of the Community, CodeCamp Wellington April 2023Anna Loughnan Colquhoun
Slide deck for Anna Loughnan's presentation on April 15th 2023 at CodeCamp, Te-Whanganui-a-Tara, Wellington, Aotearoa, New Zealand.
Session titled:The Power of the Community to help you get ahead in Your Career...
How can you establish yourself in tech & build your career? How can the community help? What IS the community? Join this session for a discussion with tips & tricks for establishing yourself within the tech community.
The document outlines BCITO Te Pukenga's three year evolutionary DevOps journey, moving from continuous deployment culture to integrating automation tools on a new integrated platform. Over three phases/years, the team adopted Agile practices, employed new adaptable staff, and focused on collaboration. In the third year, the team implemented automation tools and Copado for continuous delivery. Copado was chosen after a review found it was native to Salesforce and provided extensive support. The implementation reduced deployment time from six hours to five to twenty minutes, improving quality, happiness and allowing more innovation.
Stephen Stanley's very popular presentation of the latest Salesforce release - Spring 23. Includes all his personal favourites.
Presented to the Salesforce Wellington Trailblazer community group virtual meeting February 22, 2023
First Steps to Salesforce Release Management & DevOps [Salesforce User Group,...Anna Loughnan Colquhoun
Slide deck shared by Adam Best, presenter. First Steps to Salesforce Release Management & DevOps Salesforce User Group, Wellington, New Zealand - Nov, 2022
Ministry of Health / Health NZ Public Health response to Covid using SalesforceAnna Loughnan Colquhoun
The document discusses how the New Zealand Ministry of Health used Salesforce to enable its COVID-19 response. It lists several key Salesforce applications developed including the National Screening Solution, COVID Center for Adverse Reactions Monitoring, National Contact Tracing Solution, National Border System, COVID Immunization Register, National Immunization Booking System, and COVID Immunization Consumer Support. It provides timelines of when these applications were launched and future initiatives. The document concludes with some key statistics on the usage and impact of the COVID response applications.
Salesforce Wellington User Group - August 2022 - Salesforce integration witho...Anna Loughnan Colquhoun
Salesforce Wellington User Group - August 2022 - Salesforce integration without code. We welcomed David Smith, leader of the Auckland Salesforce developer group. The focus of this session was Salesforce integration with no code.
Salesforce Wellington user group hosted by PwC for lunch, June 29, 2022, featuring Salesforce Summer 22 release highlights with various speakers. Natalie Savell, Bill Wu, Mark Barcham, Afzal Khan
On the Career Path: Admin to Consultant
This document contains summaries of three individuals' career journeys in Salesforce:
Adrienne Cutcliffe transitioned from an analyst role to a Salesforce consulting career over 7 years, becoming a nonprofit solutions lead and earning multiple certifications.
Natalie Savell spent over 10 years in Salesforce roles including admin, manager, and consultant before moving back to New Zealand.
Rebecca D'Arcy has been a senior Salesforce consultant for 6 years, leading her local community group and earning several certifications while recently becoming a new mom.
Spring 21 Salesforce Release Highlights with Awesome Admin Marc Baizman Welli...Anna Loughnan Colquhoun
This document provides release highlights for admins from Salesforce regarding their Spring '21 release. It begins with forward-looking statements and disclaimers. Then it provides information on new features for admins including manual record sharing in Lightning Experience, multi-select fields for reports, passing dashboard parameters via URL, tracking accounts as campaign members, using Lightning email templates for email alerts, and enhanced email bounce handling. It also describes new tools for admins including the Service Setup Assistant, in-app learning with Trailhead, the Multi-Factor Authentication Assistant, and an improved Macro Builder.
The document summarizes key changes to New Zealand's Privacy Act 2020 and things organizations should consider. Mandatory data breach notifications are now required if a breach causes or could cause serious harm. The Privacy Commissioner can now issue binding directions for access to personal information and compliance notices. Two new criminal offenses were added. The Act now explicitly applies extra-territorially. Organizations should review their Salesforce instance and data practices in light of these changes. Global privacy laws like GDPR and data sovereignty issues were also noted.
do you have a backup solution? Check out what is available on the Appexchange. We discuss Spanning Backup and Own Backup at Salesforce Wellington Trailblazer community group, with Vickie from Ausure and Shailendra from Xero
Journey of einstein with telstra with preena johansen for Salesforce wellingt...Anna Loughnan Colquhoun
This document describes an artificial intelligence system that uses machine learning to analyze data and provide predictive, prescriptive, descriptive and diagnostic insights. It can automatically discover patterns in data, generate natural language responses to questions, and take automated actions. The system also enables data visualization, exploration of ad hoc queries, and manual business actions informed by augmented data discovery and preparation.
TrustArc Webinar - 2024 Global Privacy SurveyTrustArc
How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
This webinar will review:
- The top 10 privacy insights from the fifth annual Global Privacy Benchmarks Survey
- The top challenges for privacy leaders, practitioners, and organizations in 2024
- Key themes to consider in developing and maintaining your privacy program
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
We will explore the capabilities of AI in understanding XML markup languages and autonomously creating structured XML content. Additionally, we will examine the capacity of AI to enrich plain text with appropriate XML markup. Practical examples and methodological guidelines will be provided to elucidate how AI can be effectively prompted to interpret and generate accurate XML markup.
Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
OpenID AuthZEN Interop Read Out - AuthorizationDavid Brossard
During Identiverse 2024 and EIC 2024, members of the OpenID AuthZEN WG got together and demoed their authorization endpoints conforming to the AuthZEN API
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
I've worked with enterprise cloud platforms for 15 years, but I'd never made it to any of the big global tech conferences, usually held in the USA. That changed this year when I attended Salesforce's Dreamforce in San Francisco.
Working with the Salesforce platform, I'm often educating people that Salesforce is not just a CRM and not only for sales functions. But I was confronted by my own nativity of what Salesforce has grown to become, when I arrived at Dreamforce, only to find I was at a Data and AI conference.
What I knew heading into Dreamforce.
Data is the heart of your CRM. But often, key information about your clients live in a number of different enterprise systems. Salesforce Data Cloud can now wrangle all this data, from disparate locations, and corrals it into your CRM seamlessly (excuse the ranching anology, I have been in the American West) to save you and your team valuable time.
What I was about to realise, was that through the Generative AI revolution, the power of bringing your customer data together from across the enterprise, to drive productivity, deliver services faster, and ultimately improve the customer and employee experiences, is about to be unleashed.
Takeaway 4: The old saying ”garbage in, garbage out” will be particularly apt in AI
AI is smart, but only as smart as what you give it to learn. High-quality input data is essential for producing intelligent and valuable AI outputs. If the data is clean, accurate, and representative of the problem domain, the AI is more likely to make reliable and insightful decisions. Conversely, if the data is noisy, biased, or incomplete, the AI's performance will be unhelpful at best and incorrect or biased at worst.
Takeaway 1: it is about to be drastically simpler to technically implement platforms
Working in the professional services industry, I am especially interested in the effect of GenAI on development, configuration and integration of the Salesforce platform.
Soon, developers and functional consultants will no longer need to spend months building components of an application, with only their knowledge, or the immediate team around, them to help. They will soon have the world at their fingertips, accessing the best code globally, that they can call on instantly using natural language processing.
Takeaway 2: the types of skills I will need to employ could look drastically different than the resource mix I have today
In addition to the changing landscape of developer and technical work, the consulting skills required for this AI driven future will shift too.
Soon, focus will be placed on innovation and the application of new ideas to leverage the power of these cloud platforms and achieve much more ambitious goals. We will need to help our clients imagine a wildly different digital future than the constrained IT systems they use today. Our consulting services need to bring together the trifecta of deep industry knowledge, technical expertise and creativity.
There will also be a deeper need for managing user adoption and change. Today, IT projects are often constrained to a Minimum Viable Product (MVP) mentality based on budgets. Tomorrow, with less cost absorbed with development, MVP will be limited by what your users can absorb in terms of adoption and upskilling. We will need to support our clients with specialized services focused on changing organizational culture to empower stakeholders, supports continuous feedback and change cycles.
Takeaway 3: the days of trying to convince organisations they need to be customer-centred and need a CRM are in the past
Even the concept of 'Digital Transformation' is outdated. The next revolution is all about Data and AI.
It was inspiring to see organisations from around the world leveraging Salesforce to run their businesses. The most powerful stories were not from organisations using Salesforce for an application here and there, solving one business problem or get one line of business digitally enabled in isolation. But those who took an enterprise approach to delivery with hundreds of applications that were joined up at the core.
My final thoughts? Connect the data, empower the AI, get the benefits
In 2021 the NZ Productivity Commission said New Zealanders work longer hours and get paid less per hour than most OECD countries, and that innovation and technological change are critical to productivity growth. But through GenAI we can instantly optimise the way we work, the speed at which solve problems and can deliver solutions. It will be revolutionary for our workforce, especially in a challenging economic environment, with ever increasing inequity, and the pressure to do more with less.
And don't get me started on enterprise reporting with GenAI. Reporting on ALL of your enterprise data with one conversational prompt in seconds? That could change that world.