Delivering an end-to-end unified communications and collaboration solution

1. HP and Microsoft Unify Business Productivity
Delivering an end-to-end
unified communications
and collaboration solution
May 19th, 2009
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2. Globalization
Creates many business challenges
Key Business Challenges
• Shift from labor to knowledge workers
Changing
• Distributed, global workforce
Workforce
• 24x7 connection
Enterprise Globalization
• Faster turnaround
Customer
• Quality service
Demands
• Competitive prices
• Workforce mobilization
Increasing
• Application, data & communication silos
Complexity
• Security & management
Business • Reduce expenses
Performance • Improve productivity
Pressure • Accelerate business growth
• Reduce time to decision
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3. Balance
Needs and Challenges in a Changing Workplace
Meet changing Manage IT cost,
business needs complexity
• Increase personal and team productivity • Simplify administration and operations overhead
• Empower a mobile and agile workforce • Reduce telecom costs
• Reduce communications overload • Reduce travel expenses
• Shorten business decision cycle times • Extend existing investments
• Increase business innovation and time to • Build communications-enabled business applications
market
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4. Transforming Business
HP and Microsoft: Unified Communications and Collaboration
Improving
Decreasing Costs Business Transforming IT
By enhancing IT Outcomes With dynamic business
efficiency, reducing processes through end-
business expenses and By maximizing to-end solutions and
consolidating productivity and world-class services that
infrastructure and accelerating growth while accelerate business
systems mitigating risk innovation
“We expect unified communications to increase our ability to move
forward faster.” CIO, global business services firm
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5. Decrease Costs with Increased Efficiency
Reducing Complexity and Optimizing the Business
Reduce travel and training
costs • Replace internal meetings, in-person training and
(20-40%) customer / partner visits with LiveMeeting
Reduce real estate and facility
costs • Reduce office space per employee and improve space
(30-40%) utilization with telework and remote working
Reduce telephony & audio
conferencing charges • Replace long distance and audio conferencing call
(10-40%) charges with VoIP and save on office move for phones
Reduce voice mail costs • Replace and consolidate disparate voice mail and fax
(20-60%) systems with Unified Messaging
Reduce IT infrastructure and • Optimize IT infrastructure by consolidating servers,
administration cost storage and multiple vendor solutions and standardizing
(up to 50%) hardware & software environment
Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
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6. Improve Business Outcomes
Communications Enabled Business Process
• Improve collaboration and time to market for new products
Manufacturing • Improve communication and collaboration with sourcing
partners
• Improve communication and services to clients
Financial Services
• Implement e-mail auditing and e-discovery processes
• Improve collaboration and training among care teams
Healthcare
• Improve the healthcare providers’ patient outreach
• Improve exploration and production operations
Oil & Gas
• Promote collaboration among marketing & retail operations
• Streamline citizen service delivery
Government
• Implement effective emergency response
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7. Transform IT
Accelerate Business Innovation and Effectiveness
• Help speed time to market
Accelerate Growth • Improve decision making
• Strengthen customer relationships
• Decrease travel and communication costs
Lower Costs • Reduce IT infrastructure and administration costs
• Improve staff productivity
• Work with “best of breed” integrated solutions
Mitigate Risks • Implement tested, industry-standard products
• Rely on the experience of HP services
“People are embracing more immediate ways of exchanging information. At times, the system is
handling 600 instant messages a minute, and more than 30 Web conferences simultaneously.
We’ve also held meetings with more than 350 participants, and the system always works
flawlessly. .” Global Service Manager, global agribusiness enterprise
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8. HP and Microsoft address the full end-to-end unified
communications and collaboration solution
Software powered solutions
• Productivity and collaboration
• Telephony and mobility
• Unified messaging
• Identity and presence
• Audio, video, web conferencing
Integration and services
• Strategy and design
• Network integration
• Implementation and support
• Video conferencing
• Choice in deployment
Adaptive infrastructure and devices
• Servers, BladeSystems, Storage
• ProCurve Networking
• PCs, Smartphones, IP Phones
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9. HP and Microsoft Business Productivity Solution
HP Services & System Integration
Consulting Design Program Deployment Integration Outsourcing Support &
Assessments Management Training
Clients
HP Management Tools
Microsoft Software Powered Solutions HP HALO
Exchange Server 2007
Office Communication Server 2007
Office SharePoint Server 2007
Servers & Storage
ProCurve Networking
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10. The Approach can be Different for Every Enterprise
The Business Value Assessment considers the unique requirements
of individual clients to determine priority and value for each element
Solution elements
Mobility Solutions 7 8 Company A
Company B
IP telephony 3 10
SharePoint applications
(ECM) 3 7
Portal/Social Network/Search
2 5
Voice integration / Network 9
1
Video Conf / Telepresence
2 4
Audio / Web Conferencing
1 4
Unified Messaging
8
Departmental Collaboration 6
Phased approach
Presence/Instant messaging 9
5
Messaging – upgrade/migrate
6 11
Time
Using common infrastructure, management, security
and standardized HW/SW platforms
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11. Unified Communications and Collaboration
Global Integration and Service Offerings
Lifecycle Services for the business productivity infrastructure to lower cost
accelerate growth, and minimize risk
Map relevant technologies Integrate applications
to detailed solution design processes , technologies
Voice & Data
Messaging and Collaboration Design
Implement & Program Management
Infrastructure Deploy Deployment services
Architect
Business Value & Validate
Assessment People Manage
Process Hosting/management of
Analyze & messaging, collaboration &
Strategize Tools
mobile infrastructure/devices
Support
Optimize
Mission Critical Services
Hardware/Software Support
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12. Improving Business Outcomes
Improving Business Outcomes
What Microsoft and HP Customers Are Saying
Improved internal communications promote faster response to customer
needs, higher customer satisfaction, increased staff productivity and
increased revenue
HP and Microsoft offer a scalable solution for integrated communications
Swiss IT Provider Reduces Management Costs by 50 Percent with Messaging
Environment
Australasian Beverage Maker Further Utilizes Conferencing and Collaboration
Solution
Leading agribusiness firm cuts cost of Web Communications by 50%
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13. To get started…
 Business Value Assessment Workshop:
– Workshop assessing current state specific to unified communications and collaboration
technology
– Identifies customer opportunities for reducing cost, growing revenue, and reducing risk, to
prioritize investments
 Available service offerings:
– SharePoint Collaboration and Content Management
– Integrated PBX/ Voice / Voice mail (Office Communications Server and Exchange Server)
– Office Communication Server Conferencing
– Exchange environment standardization
 For more information, go to: www.hp.com/solutions/microsoft/ucc
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14. Thank you
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15. Contacts:
 HP Point of Contacts:
– Jack Baratta, Americas Microsoft Alliance Lead
Email: jack.baratta@hp.com; Phone: +1 215 896 6117
– Gudrun Krist, EMEA Microsoft Alliance Lead
Email: gudrun.krist@hp.com; Phone: +49 6172 16 1090
– Lionel Tan, Asia Pacific Microsoft Alliance Lead
Email: lionel.tan@hp.com; Phone: +65 6572 3568
– Michiko Aso, Japan Microsoft Alliance Lead
Email: michiko.aso@hp.com; Phone: +81 3 5495 8240
 For more information, go to: www.hp/com/solutions/microsoft/ucc
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