Sistema de gestion de calidad
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Este documento presenta los elementos clave de un sistema de gestión de calidad certificado según la norma ISO 9001. Describe las responsabilidades de la dirección, los requisitos para la planificación, la implementación, la operación, el control, la mejora continua, la revisión y el mantenimiento del sistema. Además, identifica los procesos necesarios y sus interacciones para lograr la satisfacción del cliente y el mejoramiento continuo.
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Sistema de gestion de calidad
- 1. Comunicación Interna Planificación Revisión por Dirección Política de la Calidad Responsabilidad de la Dirección Gestión de Recursos Aseguramiento de la Calidad Medición Análisis y Mejora Autoridad y Responsabilidad Infraestructura Competencia y Formacion Ambiente de trabajo Control de Documentos Control de Calidad Mejoramiento Continuo Auditoria Interna Medición de Procesos Acciones Correctivas y Preventivas Control de Productos no Conformes ComprasVentas Realización del producto Ventas Despacho Materia Prima y Materiales Recepción Materia Prima y Materiales Control de Documentos Producción Producto Clientes Requisitos Clientes Satisfacción Entradas Sistema de Gestión de la Calidad Salida Jenny Colmenares C.I. 12995768