TU Delft uses social media like Facebook, Twitter, LinkedIn, and YouTube to engage over 30,000 likes and 25,000 followers. They employ 10 students to monitor social media and websites from 9 AM to midnight to respond to all questions within an hour through their webcare/online service and helpdesk. TU Delft aims to influence audiences on these platforms through daily posting in English to reach their international audience of 61% non-Dutch speakers.
Social media and webcare with university students TU Delft ACU Glasgow 14072014Rob Speekenbrink
Rob Speekenbrink is Consultant Online Media at Delft University of Technology, Netherlands.
He has worked for, on and with the internet since 1993 – at first as a designer, later as a project leader for large websites, and now as a consultant on online media. Together with a colleague, he heads a webcare team for the University. They started the webcare service in 2010 and now have a team of 10 students providing online monitoring and service.
Rob will be speaking alongside Tracy Playle in Session 4.i. on the afternoon of Monday 14 July
The document discusses social media and webcare strategies for universities. It describes how TU Delft employs 10 students to monitor social media 7 days a week, respond to questions within an hour, and produce content. The students' work includes monitoring discussions, intervening when needed, and influencing conversations. The document contrasts personal branding with webcare, noting that webcare involves listening to and acting on discussions about the university, topics, and people. It also states that branding and webcare are intertwined and webcare includes branding the institute itself.
This document summarizes the results of a 2010 survey on mobile services offered by libraries. According to the survey, 44% of academic libraries and 34% of public libraries currently offer some mobile services. The most common services are mobile websites, mobile catalogs, SMS notifications, and SMS reference. While many libraries see mobile as important, they also face challenges like limited budgets, staff time, and skills. The document provides examples of low-cost and collaborative approaches libraries are taking to overcome these challenges and expand their mobile offerings.
This interactive workshop looked at some of the approaches and strategies Vision West Notts have taken to co-ordinate and promote the key messages within this sensitive topic.
The presenters shared ideas and activities that they use to ensure consistency across the College.
Posterous versus homework noel jenkinsNoel Jenkins
This document compares Posterous and traditional homework and their benefits for developing a social learning network. Posterous allows for easy assignment of homework using online content and tools like attaching documents and media. It also enables teachers to track student work through RSS feeds and comment on assignments. This encourages students to improve their work and engage in peer assessment. However, there are also cons like ensuring student access to technology, controlling what students publish, and addressing plagiarism and e-safety issues.
The document discusses future social learning networks (FSLN) and how they can be used to engage modern students and improve literacy skills. It describes a seminar called FSLN10 that was held to evaluate these networks and determine if they appeal to the current generation of students. The conclusion is that social networks show promise for education but need further evaluation to understand their full potential for engaging students and enhancing learning.
TU Delft uses social media like Facebook, Twitter, LinkedIn, and YouTube to engage over 30,000 likes and 25,000 followers. They employ 10 students to monitor social media and websites from 9 AM to midnight to respond to all questions within an hour through their webcare/online service and helpdesk. TU Delft aims to influence audiences on these platforms through daily posting in English to reach their international audience of 61% non-Dutch speakers.
Social media and webcare with university students TU Delft ACU Glasgow 14072014Rob Speekenbrink
Rob Speekenbrink is Consultant Online Media at Delft University of Technology, Netherlands.
He has worked for, on and with the internet since 1993 – at first as a designer, later as a project leader for large websites, and now as a consultant on online media. Together with a colleague, he heads a webcare team for the University. They started the webcare service in 2010 and now have a team of 10 students providing online monitoring and service.
Rob will be speaking alongside Tracy Playle in Session 4.i. on the afternoon of Monday 14 July
The document discusses social media and webcare strategies for universities. It describes how TU Delft employs 10 students to monitor social media 7 days a week, respond to questions within an hour, and produce content. The students' work includes monitoring discussions, intervening when needed, and influencing conversations. The document contrasts personal branding with webcare, noting that webcare involves listening to and acting on discussions about the university, topics, and people. It also states that branding and webcare are intertwined and webcare includes branding the institute itself.
This document summarizes the results of a 2010 survey on mobile services offered by libraries. According to the survey, 44% of academic libraries and 34% of public libraries currently offer some mobile services. The most common services are mobile websites, mobile catalogs, SMS notifications, and SMS reference. While many libraries see mobile as important, they also face challenges like limited budgets, staff time, and skills. The document provides examples of low-cost and collaborative approaches libraries are taking to overcome these challenges and expand their mobile offerings.
This interactive workshop looked at some of the approaches and strategies Vision West Notts have taken to co-ordinate and promote the key messages within this sensitive topic.
The presenters shared ideas and activities that they use to ensure consistency across the College.
Posterous versus homework noel jenkinsNoel Jenkins
This document compares Posterous and traditional homework and their benefits for developing a social learning network. Posterous allows for easy assignment of homework using online content and tools like attaching documents and media. It also enables teachers to track student work through RSS feeds and comment on assignments. This encourages students to improve their work and engage in peer assessment. However, there are also cons like ensuring student access to technology, controlling what students publish, and addressing plagiarism and e-safety issues.
The document discusses future social learning networks (FSLN) and how they can be used to engage modern students and improve literacy skills. It describes a seminar called FSLN10 that was held to evaluate these networks and determine if they appeal to the current generation of students. The conclusion is that social networks show promise for education but need further evaluation to understand their full potential for engaging students and enhancing learning.
Gebruik van social analytics om het manifest moment studiekeuze te ontdekkenRob Speekenbrink
Met behulp van social analytics (OBI4wan) hebben studenten van Hogeschool Rotterdam het gedrag van potentiële HBO studenten het manifest moment "studiekeuze" onderzocht.
NosCura heeft voor aanvang van de opdracht aangetoond dat de keuze voor een studie, onder invloed van overheidsmaatregelen verschuift in de richting van de kerstvakantie: het moment waarop je met je ouders in een gemoedelijke omgeving over praktische zaken zoals financiën kunt praten.
The document discusses TU Delft's official Weibo account, which is China's largest social media platform. It explains that the account was created in 2012 to promote TU Delft in China and now has over 5,200 fans. The account helps share information about applying to TU Delft, promotes events in China, and answers questions from Chinese students. It also shares academic reports, videos, and responds to special situations. The account interacts with followers by forwarding their posts and cooperating with other university accounts.
Presentatie voor de #Festivak beurs over het succes van TEDxDelft door Rob Speekenbrink, licentiehouder van TEDxDelft.
Succescase
Hoe een evenement georganiseerd kan worden met vrijwilligers, onervaren teamleden en vrijwel geen budget waarbij mens en inspiratie de spil vormen. TEDx (een onafhankelijk georganiseerd evenement, onder licentie van en naar voorbeeld van TED (Technology, Entertainment, Design) met een vast format en opgebouwd rond talks van maximaal 18 minuten over ‘ideas worth spreading’. De derde succesvolle editie van TEDxDelft (1000 bezoekers) bewijst dat het mogelijk is een inspirerend evenement te organiseren met de hulp van vrijwilligers, in-kind sponsoring en een kleine financiele injectie.
Kans of bedreiging?
TUDelft How to train your social media ambassadors EUPRIORob Speekenbrink
At EUPRIO 2013 me and my colleague Karlijn de Wit presented a workshop on how to train social media ambassadors.
TU Delft uses students in the webcare team, and they need to be trained to be ambassadors
Presentation on how to use (social) media to brand a TU Delft event. What works and what doesn't when branding an event on social media.
This presentation is customized for the OWEE (ontvangstweek eerstejaars studenten in Delft)
Presentatie over kracht en gevaar van de inzet van studenten bij webcare TU Delft.
Gegeven tijdens nationaal congres onderwijs social media NCOSM op 17 mei 2013
On the first of December 2012, one day after the fourth edition of TEDxAmsterdam, 30 TEDx organizers gathered in Amsterdam to get to know each other, exchange best practices and talk about the challenges when organizing a TEDx event.
In the honours programme of Delft University of Technology, a group of smart students are guided through university with some extra attention.
I did this interactive workshop with them. The main message: start working on your career through online media today.
The document discusses whether to start a blog and provides tips for doing so. It explains that a blog is a website where posts are displayed in reverse chronological order. Reasons to blog include promoting yourself or your business, sharing knowledge, and engaging with others. The document provides guidance on choosing a blogging platform like WordPress, determining areas of expertise, developing a writing style, and using social media to promote blog posts.
Op 7 februari is een seminar *'Trends in web and social
media for Education Marketing'* bij het ErasmusMC in Rotterdam
Voor het seminar zijn communicatie- en marketing collega's uitgenodigd van Erasmus Universiteit, TU Delft, LUMC en Universiteit Leiden.
In het programma is tijd ingeruimd voor korte presentaties van de organisaties aan elkaar over hun huidge inzet van web en social media voor onderwijsvoorlichting. Goede voorbeelden, best pratices op het gebied van onderwijsmarketing worden hier met elkaar gedeeld
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
Gebruik van social analytics om het manifest moment studiekeuze te ontdekkenRob Speekenbrink
Met behulp van social analytics (OBI4wan) hebben studenten van Hogeschool Rotterdam het gedrag van potentiële HBO studenten het manifest moment "studiekeuze" onderzocht.
NosCura heeft voor aanvang van de opdracht aangetoond dat de keuze voor een studie, onder invloed van overheidsmaatregelen verschuift in de richting van de kerstvakantie: het moment waarop je met je ouders in een gemoedelijke omgeving over praktische zaken zoals financiën kunt praten.
The document discusses TU Delft's official Weibo account, which is China's largest social media platform. It explains that the account was created in 2012 to promote TU Delft in China and now has over 5,200 fans. The account helps share information about applying to TU Delft, promotes events in China, and answers questions from Chinese students. It also shares academic reports, videos, and responds to special situations. The account interacts with followers by forwarding their posts and cooperating with other university accounts.
Presentatie voor de #Festivak beurs over het succes van TEDxDelft door Rob Speekenbrink, licentiehouder van TEDxDelft.
Succescase
Hoe een evenement georganiseerd kan worden met vrijwilligers, onervaren teamleden en vrijwel geen budget waarbij mens en inspiratie de spil vormen. TEDx (een onafhankelijk georganiseerd evenement, onder licentie van en naar voorbeeld van TED (Technology, Entertainment, Design) met een vast format en opgebouwd rond talks van maximaal 18 minuten over ‘ideas worth spreading’. De derde succesvolle editie van TEDxDelft (1000 bezoekers) bewijst dat het mogelijk is een inspirerend evenement te organiseren met de hulp van vrijwilligers, in-kind sponsoring en een kleine financiele injectie.
Kans of bedreiging?
TUDelft How to train your social media ambassadors EUPRIORob Speekenbrink
At EUPRIO 2013 me and my colleague Karlijn de Wit presented a workshop on how to train social media ambassadors.
TU Delft uses students in the webcare team, and they need to be trained to be ambassadors
Presentation on how to use (social) media to brand a TU Delft event. What works and what doesn't when branding an event on social media.
This presentation is customized for the OWEE (ontvangstweek eerstejaars studenten in Delft)
Presentatie over kracht en gevaar van de inzet van studenten bij webcare TU Delft.
Gegeven tijdens nationaal congres onderwijs social media NCOSM op 17 mei 2013
On the first of December 2012, one day after the fourth edition of TEDxAmsterdam, 30 TEDx organizers gathered in Amsterdam to get to know each other, exchange best practices and talk about the challenges when organizing a TEDx event.
In the honours programme of Delft University of Technology, a group of smart students are guided through university with some extra attention.
I did this interactive workshop with them. The main message: start working on your career through online media today.
The document discusses whether to start a blog and provides tips for doing so. It explains that a blog is a website where posts are displayed in reverse chronological order. Reasons to blog include promoting yourself or your business, sharing knowledge, and engaging with others. The document provides guidance on choosing a blogging platform like WordPress, determining areas of expertise, developing a writing style, and using social media to promote blog posts.
Op 7 februari is een seminar *'Trends in web and social
media for Education Marketing'* bij het ErasmusMC in Rotterdam
Voor het seminar zijn communicatie- en marketing collega's uitgenodigd van Erasmus Universiteit, TU Delft, LUMC en Universiteit Leiden.
In het programma is tijd ingeruimd voor korte presentaties van de organisaties aan elkaar over hun huidge inzet van web en social media voor onderwijsvoorlichting. Goede voorbeelden, best pratices op het gebied van onderwijsmarketing worden hier met elkaar gedeeld
How to Setup Warehouse & Location in Odoo 17 InventoryCeline George
In this slide, we'll explore how to set up warehouses and locations in Odoo 17 Inventory. This will help us manage our stock effectively, track inventory levels, and streamline warehouse operations.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
Gender and Mental Health - Counselling and Family Therapy Applications and In...PsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Beyond Degrees - Empowering the Workforce in the Context of Skills-First.pptxEduSkills OECD
Iván Bornacelly, Policy Analyst at the OECD Centre for Skills, OECD, presents at the webinar 'Tackling job market gaps with a skills-first approach' on 12 June 2024
They need to be involved in personal branding because it adds up to the corporate brand
monitoring
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
We do webcare with our own students because 1) The speak the language 2) they come up with new ideas 3) They have time 4) They have personal networks 5)
They have skills
So we train them
We train them in creating the right content
We train them how to behave and not to behave
We train them in what tools to use
We teach them about the organization and its sensitivities
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
47.776 views
52.880 views
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand
They need to be involved in personal branding because it adds up to the corporate brand