2. Definition:
• Functional level strategies are plans and
actions created by different departments in a
company to help achieve the overall goals.
• These strategies focus on specific areas like
operations, marketing, finance, human
resources and research.
• They aim to make each department work
efficiently to support the company's larger
objectives.
3. Operations Strategy:
Operations strategy involves the plans and actions aimed at making production
processes efficient and effective.
Objectives:
• Efficiency: Streamlining processes to minimize waste and optimize resource
utilization.
• Quality: Ensuring products or services meet or exceed customer expectations.
• Flexibility: Ability to adapt and respond quickly to changing market demands
or unexpected disruptions.
Example:
Lean Manufacturing: A method that focuses on minimizing waste while
maximizing productivity through continuous improvement.
4. Marketing Strategy
Marketing strategy involves the plans and actions aimed at promoting products
or services and reaching target customers effectively.
Objectives:
• Market Segmentation: Identifying and targeting specific customer segments
based on demographics, behavior, or other factors.
• Branding: Creating a strong and distinct brand identity that resonates with
customers and sets the product/service apart from competitors.
• Promotion: Using various marketing channels and tactics to communicate the
value proposition and persuade customers to purchase.
Example:
Market Penetration: Introducing existing products into new markets or
increasing market share through aggressive pricing or promotional strategies.
5. Finance Strategy
Finance strategy refers to the plans and actions implemented to manage the
financial resources of the organization effectively.
Objectives:
• Profitability: Maximizing returns on investments and ensuring sustainable
profits.
• Liquidity: Maintaining sufficient cash flow to meet short-term financial
obligations.
• Efficiency: Optimizing financial processes and resources to reduce costs and
improve financial performance.
Example:
Financial Risk Management: Identifying and mitigating potential financial risks
to protect the organization's assets and financial stability.
6. Human Resources Strategy
Human resources strategy involves the plans and initiatives aimed at managing
and developing the organization's workforce effectively.
Objectives:
• Employee Development: Providing opportunities for skill enhancement and
career advancement.
• Retention: Implementing strategies to attract and retain talented employees.
• Motivation: Creating a work environment that fosters employee engagement
and job satisfaction.
Example:
Performance Incentives: Implementing reward systems or incentive programs
to motivate employees to achieve organizational goals.
7. Research & Development Strategy
Research and development (R&D) strategy involves the plans and activities
aimed at driving innovation and developing new products or services.
Objectives:
• Innovation: Generating new ideas and technologies to stay ahead of
competitors and meet evolving customer needs.
• Product Development: Creating and improving products or services to
enhance their value and competitiveness in the market.
Example:
Open Innovation: Collaborating with external partners or stakeholders to
access new ideas, technologies, and expertise for product development.
8. mportance of Functional Level Strategies:
• Functional level strategies play a crucial role in ensuring that
each department's efforts contribute towards achieving the
overall goals of the organization.
• Coordination among Functional Areas: Effective coordination
among different functional areas ensures synergy and
alignment of efforts towards common organizational
objectives.
9. Application of Functional Level Strategies in Apple Inc.
Operations Strategy:
• Apple's operations strategy focuses
on supply chain management and
manufacturing excellence.
• The company partners with
suppliers globally to ensure efficient
sourcing of components and
materials.
• It implements just-in-time
inventory management to minimize
excess inventory and reduce costs.
Marketing Strategy:
• Apple's marketing strategy revolves around
product differentiation and brand
building.
• The company emphasizes sleek design,
user-friendly interfaces, and premium quality
to distinguish its products in the market.
• It utilizes integrated marketing
communications, including advertising,
public relations, and experiential marketing
to create a strong brand image.
10. Finance Strategy:
• Apple's finance strategy
prioritizes profitability,
liquidity, and shareholder
value.
• The company maintains
healthy profit margins through
a combination of premium
pricing and cost-effective
manufacturing.
• It strategically manages its
cash reserves and invests in
research and development to
fuel innovation and future
growth.
Human Resources
Strategy:
• Apple's human resources
strategy focuses on talent
acquisition, development,
and retention.
• The company offers
competitive compensation
packages, employee benefits,
and career advancement
opportunities to attract and
retain top talent.
• It fosters a culture of
creativity and innovation,
encouraging employees to
think differently and
contribute to the company's
success.
Research & Development
Strategy:
• Apple's research and
development strategy
prioritizes innovation and
product development.
• The company invests heavily
in R&D to create
groundbreaking technologies
and new product categories.
• It emphasizes user experience
and design innovation, driving
continuous improvement and
iteration across its product
portfolio.
Apple's strategic focus on operational efficiency, marketing excellence, financial
prudence, talent management and innovation has contributed to its remarkable
success as one of the world's most valuable and influential companies.