Almost all executives claim that they manage quality, but yet the need for corrective actions continues to grow.
Imagine if we lived in a world where preventive actions are enough to have the desired products and services,
and that spending for corrections would be unnecessary. Imagine if organizations didn’t have to spend money
to improve their mistakes. Unfortunately, they do, and they call it the cost of quality.
Almost all executives claim that they manage quality, but yet the need for corrective actions continues to grow.
Imagine if we lived in a world where preventive actions are enough to have the desired products and services,
and that spending for corrections would be unnecessary. Imagine if organizations didn’t have to spend money
to improve their mistakes. Unfortunately, they do, and they call it the cost of quality.