SlideShare una empresa de Scribd logo
The Scoop on Customer
Feedback: Why it's Worth
a Listen!
Step 1: Gather customer feedback
from multiple sources
5 Steps to Conduct a Successful
Customer Feedback Analysis
Step 2: Organize unstructured
feedback data
Step 3: Analyze the feedback data
and identify common
patterns & pain points
Step 4: Prepare detailed insights
reports
Step 5: Take the right actions for
the identified issues
or opportunities
Learn these 5 steps in detail to
implement customer feedback
analysis
-Follow the link in caption-

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The Scoop on Customer Feedback: Why it's Worth a Listen!

  • 1. The Scoop on Customer Feedback: Why it's Worth a Listen!
  • 2. Step 1: Gather customer feedback from multiple sources 5 Steps to Conduct a Successful Customer Feedback Analysis
  • 3. Step 2: Organize unstructured feedback data
  • 4. Step 3: Analyze the feedback data and identify common patterns & pain points
  • 5. Step 4: Prepare detailed insights reports
  • 6. Step 5: Take the right actions for the identified issues or opportunities
  • 7. Learn these 5 steps in detail to implement customer feedback analysis -Follow the link in caption-