Every year for the past few years seems to have been heralded as “The Year of the Connected TV”. Few doubt that the big screen in the living room will be an important channel for everything the web has to offer, but there are question marks over the extent to which Connected or Smart TV, as it stands, has captured the imagination and viewing hours of consumers today.
Is it the year of connected TV already, or is it still to be realised?
In this report we find out the views of the GB general public. We find out who has them, do they actually connect, what their experience is and what services do they really want.
The latest in Mindshare's 'Future Of...' series focuses on connected TV.
Our view is that the connectivity that viewers enjoy on the sofa via the second screen will prove of more significance to media and marketing than the connected TV itself.
Yahoo! Connected TV - Developer Event - Device CommunicationYahooConnectedTV
New Yahoo! Connected TV App Development Kit (ADK) with Device Communication:
Download the new Yahoo! Connected TV ADK:
http://developer.yahoo.com/connectedtv/download/index.html
Device Communication is a powerful two-way protocol for connecting mobile devices to Yahoo! Connected TV.
More info is available on the Yahoo! Connected TV Developer Page:
http://developer.yahoo.com/connectedtv/
Thank you to all who attended our session at the 2011 TV Next conference. For those who missed it, here are our slides. For more info, follow us on Twitter: @ConnectedTV
Let Them Watch More TV: How to Easily Overcome the Login ProblemMatt Wolfrom
TV subscribers want to watch more TV, and they try to – on their tablets, computers, connected TVs and other devices. But all too often they get stuck at the login screen and give up. No player in the industry will be able to afford TV Everywhere abandonment. Synacor today released a white paper, entitled Let Them Watch More TV: How to Easily Overcome the Login Problem, which outlines key challenges facing the pay TV industry and the many benefits of today’s best-in-class simplified sign-on solutions.
Learn how the simplified sign-on solutions available today empower TV providers to prioritize ease of use for themselves and— most importantly—to champion it for their customers.
The latest in Mindshare's 'Future Of...' series focuses on connected TV.
Our view is that the connectivity that viewers enjoy on the sofa via the second screen will prove of more significance to media and marketing than the connected TV itself.
Yahoo! Connected TV - Developer Event - Device CommunicationYahooConnectedTV
New Yahoo! Connected TV App Development Kit (ADK) with Device Communication:
Download the new Yahoo! Connected TV ADK:
http://developer.yahoo.com/connectedtv/download/index.html
Device Communication is a powerful two-way protocol for connecting mobile devices to Yahoo! Connected TV.
More info is available on the Yahoo! Connected TV Developer Page:
http://developer.yahoo.com/connectedtv/
Thank you to all who attended our session at the 2011 TV Next conference. For those who missed it, here are our slides. For more info, follow us on Twitter: @ConnectedTV
Let Them Watch More TV: How to Easily Overcome the Login ProblemMatt Wolfrom
TV subscribers want to watch more TV, and they try to – on their tablets, computers, connected TVs and other devices. But all too often they get stuck at the login screen and give up. No player in the industry will be able to afford TV Everywhere abandonment. Synacor today released a white paper, entitled Let Them Watch More TV: How to Easily Overcome the Login Problem, which outlines key challenges facing the pay TV industry and the many benefits of today’s best-in-class simplified sign-on solutions.
Learn how the simplified sign-on solutions available today empower TV providers to prioritize ease of use for themselves and— most importantly—to champion it for their customers.
Fallon Brainfood: TV 2.0 – Scenarios for the Future of TelevisionAki Spicer
What happens when the television we've all come to know and love begins to embrace the audience expectations wrought upon it by the Internet, mobile and social participation? You get TV 2.0: a more personal, social and participatory engagement.
Fallon's Aki Spicer, Director of Digital Strategy, Rocky Novak, Director of Digital Development, and Jacob Abernathy, Creative Technologist will reveal their hopeful vision for television's future, and outline 5 scenarios that demonstrate how TV 2.0 will evolve the ad model and commercial creativity.
*Originally presented to Minnesota Broadcasters Association in Dec 2010.
This GlobalWebIndex Presentation is designed to cut through the hype and build understanding on how consumers will interact with their TV sets in the future.
The ‘Future of TV’ outlines Mindshare's view on the evolution of TV and video, and the likely implications for broadcasters and advertisers.
This is part of Mindshare's ongoing Future Of... research programme which explores the development of the media and technological landscape, and assesses the likely impact on advertisers and media businesses.
The Future of TV
Présentation donnée dans le cadre du MIC (10/12/2012)
Short overview of future tendances about television with focus on Social TV / Second Screen.
One word to keep in mind : Content
Content is the core & main concept of the future of TV
Your future TV experience won't look anything like it does today, but are people really cutting the cord? Will we ever have a la carte cable TV? Which disruptions are shaping the future of television? Presentation to Refresh Dallas on June 14, 2012.
With growing influence of web and more time spend by users staying connected - what would be the future of television? This is my guess how the Television will adapt to going influence of Internet.
It's the Battle of the Century, and the front line is in our living room. Billions are at stake as Media giants, Tech titans and Internet innovators revolutionise the Future of TV.
Video Services: Customer Experience in the Fast-Evolving Digital SpaceCognizant
Drawn from our recent primary research study, we present four ways that communications service providers can improve their competitive stance - today and tomorrow.
A prophets view on the nearby future of TV: connected TV. How television becomes smart and connected by adding computer & internet features. Presentation by Björn Joos, partner at prophets.
Youtube being the Second largest Search engine, Why a Brand should move to Youtube, A Great study by Nielsen proving a point that why TV advertising may not get the potential reach unless you Integrate it with YOUTUBE
The Future of TV - Connected Devices and OTT DisruptionMichael Goodman
Contrary to the views of many commentators, TV is not
dying, but it is changing. The growing base of internet
connected media devices in the home is providing an
opportunity for non-traditional video service providers and
technology companies to challenge the dominance of
incumbent Pay and Free TV operators. This complimentary report provides TV Connect attendees
with selected insights and research highlights from Strategy
Analytics’ leading experts in the digital media and
technology space.
Fallon Brainfood: TV 2.0 – Scenarios for the Future of TelevisionAki Spicer
What happens when the television we've all come to know and love begins to embrace the audience expectations wrought upon it by the Internet, mobile and social participation? You get TV 2.0: a more personal, social and participatory engagement.
Fallon's Aki Spicer, Director of Digital Strategy, Rocky Novak, Director of Digital Development, and Jacob Abernathy, Creative Technologist will reveal their hopeful vision for television's future, and outline 5 scenarios that demonstrate how TV 2.0 will evolve the ad model and commercial creativity.
*Originally presented to Minnesota Broadcasters Association in Dec 2010.
This GlobalWebIndex Presentation is designed to cut through the hype and build understanding on how consumers will interact with their TV sets in the future.
The ‘Future of TV’ outlines Mindshare's view on the evolution of TV and video, and the likely implications for broadcasters and advertisers.
This is part of Mindshare's ongoing Future Of... research programme which explores the development of the media and technological landscape, and assesses the likely impact on advertisers and media businesses.
The Future of TV
Présentation donnée dans le cadre du MIC (10/12/2012)
Short overview of future tendances about television with focus on Social TV / Second Screen.
One word to keep in mind : Content
Content is the core & main concept of the future of TV
Your future TV experience won't look anything like it does today, but are people really cutting the cord? Will we ever have a la carte cable TV? Which disruptions are shaping the future of television? Presentation to Refresh Dallas on June 14, 2012.
With growing influence of web and more time spend by users staying connected - what would be the future of television? This is my guess how the Television will adapt to going influence of Internet.
It's the Battle of the Century, and the front line is in our living room. Billions are at stake as Media giants, Tech titans and Internet innovators revolutionise the Future of TV.
Video Services: Customer Experience in the Fast-Evolving Digital SpaceCognizant
Drawn from our recent primary research study, we present four ways that communications service providers can improve their competitive stance - today and tomorrow.
A prophets view on the nearby future of TV: connected TV. How television becomes smart and connected by adding computer & internet features. Presentation by Björn Joos, partner at prophets.
Youtube being the Second largest Search engine, Why a Brand should move to Youtube, A Great study by Nielsen proving a point that why TV advertising may not get the potential reach unless you Integrate it with YOUTUBE
The Future of TV - Connected Devices and OTT DisruptionMichael Goodman
Contrary to the views of many commentators, TV is not
dying, but it is changing. The growing base of internet
connected media devices in the home is providing an
opportunity for non-traditional video service providers and
technology companies to challenge the dominance of
incumbent Pay and Free TV operators. This complimentary report provides TV Connect attendees
with selected insights and research highlights from Strategy
Analytics’ leading experts in the digital media and
technology space.
TV Everywhere This is the fun part, where I get to predic.docxmarilucorr
TV Everywhere
This is the fun part, where I get to predict the future based on what’s going on today, what I’ve learned
during years of working in the industry, and my thoughts on what it is that consumers want and don’t
want. It’s not an exact science by any means and every day something new happens to move my view of
the future in one direction or another. But I think the basics still hold. The first thing I see becoming a
reality is TV Everywhere (TVE), which is basically what you have now if you have Netflix: you can watch
your pay TV service on any device at any time. If you’ve paused a show on your iPad and want to resume
it on the TV, you can do that seamlessly. The technology is there to make this happen, save one crucial
part: the ability to measure ratings on various devices, which would allow the networks to keep the
same ad revenue. It’s something the industry has been waiting on for a while now, ever since it was first
announced that Nielsen was trying to make it happen back in February 2013. And while there have been
hints and updates that progress was being made— including an October 2014 announcement that
Nielsen was working with Adobe to make online ratings happen, nothing final has been released as of
March 2015. That’s why so many MVPDs are holding back on their current TVE offerings. A study
conducted by Digitalsmiths in early 2014 revealed that more than half of their respondents were
unaware that their provider even had a TVE app, although Comcast recently reported that 30% of their
customers are regular users of their Xfinity TV Go TVE app, which has 11 million downloads. There are
two possible options for TV Everywhere: a system where the MVPDs proprietary TV Everywhere apps
prevail, or one where the networks proprietary OTT apps do. I’m betting on the former, and here’s why.
A Built-In Audience of Millions.
Any new OTT service, whether it’s a skinny bundle like Sling TV or a network app like HBO Now, must
first build an audience from scratch. The MVPD’s however, already have a huge built-in audience for
their apps: the millions of people who are already paying for their service. All the MVPDs have to do is
convince them to download a free TVE app and start using it. There’s nothing to give up, nothing to
replace, and (most notably) nothing to pay for. That’s an incredibly strong selling point.
All Those Ad Dollars.
Thanks to this built-in potential audience of millions, selling ads on the operator TVE apps will be much
easier when compared to other OTT TV apps. As the networks start to see the ad revenue flow in, they’ll
become less resistant to the idea of striking deals to put their shows on the operator apps. They may
even go crazy and allow viewers to have access to their home DVR or VOD systems through these apps.
Stranger things have happened.
Ease Of Use.
Because operator TVE apps are integrated into the user’s existing pay-TV system, they (theo ...
TV & Video: An Analysis of Consumer Habit Ericsson
From the Ericsson ConsumerLab: http://www.ericsson.com/thinkingahead/consumerlab
We have entered a new era in television. On-demand packages delivered via
Over The Top (OTT), cable or IPTV are being embraced by people around the world.
These new technologies
and services not only improve
people’s viewing experience –
they also change the fundamental ways in which we approach entertainment.
The Harris Buzz Report is conducted monthly and establishes the levels of buzz surrounding the latest news and product releases within technology, telecoms, media and entertainment.
When looking at national level the latest movies top the ranking in discussion buzz this month. The third instalments of The Hobbit and Taken top the list together with controversial comedy The Interview and Oscar-nominated Stephen Hawking biopic, The Theory of Everything.
Outside of movies, we see the proposed Paramount Pictures resort edges ahead of the gaming and technology news.
Free to download, the Harris Buzz Report is conducted monthly and establishes the levels of buzz surrounding the latest news and product releases within technology, telecoms, media and entertainment.
Using three key Buzz metrics, each report examines; the level of awareness and familiarity with each product release or news story, the degree of discussion amongst peers and the scale of excitement it generates.
Fieldwork for this wave (48) was conducted in January 2015.
Buzz - the monthly report that establishes the levels of buzz surrounding the latest news and product releases within technology, telecoms, media and entertainment.
When looking at the whole population, the new Call of Duty is the most discussed topic this month. COD: Advanced Warfare ranks highest in discussion buzz from all COD video games to date.
The second and the third highest discussion levels belong to news in movies, namely Interstellar movie and the title of new Star Wars movie.
Halo: TMCC has been discussed the most from all Halo video games measured to date.
One in three Brits drinks at home alone with 15% regularly polishing off a bottle of wine to themselves, according to our exclusive recent poll for The Grocer.
That means many are regularly knocking back around 10 units of alcohol in one sitting, instead of the recommended daily maximum of two to three units for women, or three to four for men. Despite this, only 14% confess to drinking in excess, suggesting the government’s advice on alcohol has failed to get through to some consumers.
These are just some of the key findings from our latest Harris Interactive poll of more than 2,000 consumers, conducted for The Grocer, and we wanted to share more of the research findings with you.
Research conducted 15th-20th October 2014
Buzz - the monthly report that establishes the levels of buzz surrounding the latest news and product releases within technology, telecoms, media and entertainment.
When looking at the whole population, we see the extended availability of programmes on BBC iPlayer topping the excitement poll this month, followed by the latest iteration of EA’s FIFA.
News of Tesco’s Hudl 2 tablet launch and Microsoft’s preview of Windows 10 also feature strongly for awareness in this edition.
Buzz - the monthly report that establishes the levels of buzz surrounding the latest news and product releases within technology, telecoms, media and entertainment.
July: Despite England's early exit, Fifa World Cup is clearly the most exciting event in this edition of Buzz - ranking 4th in our all time list for excitement
The growth of 'DIY Investors': RDR changes pushing a move to self direction?Harris Interactive UK
It will soon be two years since the Retail Distribution Review (RDR) came into force in the UK and represented a major shake up for the retail investment market. Incorporating the latest Harris Interactive poll data, the latest edition of viewpoint assesses the RDR's impact on the use of professional advice and the implications for the future.
Harris Interactive's UK consumer team conduct monthly research on behalf of The Grocer magazine. This month we looked at ice cream and considered a range of consumer issues such as: purchase preferences and frequencies, consumption habits, health concerns, and attitudes to alternatives.
Research was conducted online by Harris Interactive using a representative sample of 2049 GB adults aged 16+ between 23rd July-28th July 2014.
Customer Power is a programme of research exploring the relationships that customers want to have with UK companies.
We’ve previously looked at the financial services, mobile, pay tv & energy sectors and now we are putting retail banks under the spotlight. This presentation is the first in a series of 4.
Here we look at whether consumers have the relationship they want with their bank, how it makes them feel, who the best banks are and why, and how banking compares with other sectors.
We have lots more data from this self-funded research, so if you would like to hear more, please get in touch - our contact details are included at the end.
Exploring the relationships that UK cutstomers want to have with their pay TV...Harris Interactive UK
Customer Power is a programme of research from Harris Interactive UK, exploring the relationships that customers want to have with their service providers.
Harris Interactive recently looked at the mobile, financial services and energy sectors in the UK and here we are put the pay TV sector under the spotlight featuring feedback and comments from Sky, BT TV and Virgin Media customers. First released July 2014.
Now in its fourth wave, SocialLife is Harris Interactive’s regular survey of UK social media use. We track interaction with 20+ social media sites ranging from the more established Facebook and Twitter to relative newcomers like Vine and Snapchat among a large, representative sample of online UK consumers.
Additionally, we investigate topical social media issues and measure how effectively some of the nation’s best loved brands are leveraging social media to engage with consumers.
In April and May 2014, we interviewed 5,500+ UK social media users aged 11+ to understand:
- Which sites we are familiar with, have accounts with and use actively/value most
- How often we use each site, when we use them most and why
- Which devices we use to connect to each site
- How much content we post
- Which sites are ‘on the up’ and which are on a downward curve
- How social media stacks up against traditional news sources
- How we use social media to complain to service providers
These results were first shared in July 2014.
Britain's love of chocolate shows no sign of abating, as the Grocer reported on our recent poll, if shoppers were allowed just one treat, a third would choose chocolate.
Together with the Grocer we investigated consumer's
views towards Confectionery - covering the good, the bad and the ugly, and we wanted to share this research with you.
Harris Interactive interviewed 2,081 members of the British Public aged 16+ through our online Omnibus service, to probe consumer attitudes towards confectionery in general, looking at a range of issues including health, pricing, product size, and displays amongst others.
"Mirror, mirror on the wall..." - the grooming habits of UK men and womenHarris Interactive UK
An Omnibus study by Harris Interactive's consumer research team into the grooming habits of UK men and women. Conducted online amongst a nationally representative sample of 2,061 GB adults.
- 14% of all men regularly use female grooming products
- 63% of men brush their teeth twice a day compared to 74% of women
- 19% of women feel their male partner spends longer than they do getting ready.
Wearable technology is on everyone's lips at the moment with Facebook, Google, Samsung and Apple, to name a few, all investing heavily in technology designed to monitor how we perform as humans.
We interviewed a nationally representative sample of 5,000+ UK consumers during Apirl/May 2014 to explore their thoughts on wearable tech.
This infographic provides a top-level view of the key survey insights - first published: 5th June 2014.
We asked UK social media users how they would vote if an election were held tomorrow - this infographic highlights the political divide by social media platform.
SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. These findings first published 9th May 2014
For SocialLife3 (January 2014) we investigated which social media platforms consumers have heard of, which they are signed up to, how often they use them and a lot more besides.
SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. These findings first published 24th April 2014.
This infographic, using data from SocialLife3 in January 2014, highlights some of the current challenges Twitter faces.
SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. We investigate which platforms consumers have heard of, which they are signed up to, how often they use them and a lot more besides... these findings first published 28th May 2014
We wanted to estimate how much money UK consumers are spending on products or services as a consequence of paid (advertising) and earned (recommendations) social media interactions. This infographic sets out the basic findings as we estimate that UK consumers spend £2.4 billion per annum on products or services recommended to them on social media sites.
SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene. First published 17th June 2014
SocialLife is Harris Interactive's regular tracking survey offering the most comprehensive insights available on the UK social media scene.
In SocialLife3 we looked at topical social media issues including the controversy surrounding celebrity selling and use of the #ad, social media bullying, bashtagging, live TV tweeting and account hacking.
We investigate which platforms consumers have heard of, which they are signed up to, how often they use them and a lot more besides. This infographic was first published 7th March 2014.
This infographic presents some key highlights from Customer Power - Pay TV, and considers the percentage of customers who actively negotiate the price for the pay TV services they receive.
Customer Power is a programme of research exploring the relationships that consumers have, and want to have with service providers. First published 30th July 2014
This infographic presents some key highlights from our recent Customer Power - Pay TV research, and features the strength of relationships customers have with their providers.
Customer Power is a programme of research exploring the relationships that consumers have, and want to have with service providers. First published 30th July 2014.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Secstrike : Reverse Engineering & Pwnable tools for CTF.pptx
The year of connected TV June 2012
1. june 2012, GB research on connected/smart TV
the year of connected TV?Steve Evans Entertainment & Technology
sevans@harrisinteractive.com
07849 172 341
2. background
Every year for the past few years seems to have been heralded as “The Year of the Connected TV”.
Few doubt that the big screen in the living room will be an important channel for everything the web
has to offer, but there are question marks over the extent to which Connected or Smart TV, as it
stands, has captured the imagination and viewing hours of consumers today.
Is it the year of connected TV already, or is it still to be realised?
In this report we find out the views of the GB general public. We find out who has them, do they
actually connect, what their experience is and what services do they really want.
Please note, in this report we focus on connected and smart
TVs, i.e. sets that have a direct wired or wireless connection
to the Internet. This definition is important as it is does not
include other means of connecting TV sets online, such as via
set-top boxes or via PCs and portable devices. This definition
was made very clear to respondents in the survey.
3. coverage
summary of key findings
detailed findings
o connection and usage
o importance and impact on live TV
o what people want from a connected TV
o general attitudes
o who would make “the best” connected TV
interviews
total 2,095
male 1,032
female 1,063
16-24 207
25-34 413
35-44 397
45-54 325
55+ 753
based on a robust quantitative
survey using the Harris PollTM
Online Omnibus
2,095 GB respondents aged 16+,
of which we identified 523
connected TV users
fieldwork May 2012
sample weighted to be
representative of GB general
population demographics
3
4. summary
of key findings
Over 1 in 10 of us now have a Connected TV according to various
market sources – but our survey finds that only half of owners
actually connect it to the Internet and fewer still use it on a regular
basis
Usage is limited because many don’t currently see a need to use it,
find it too technical to use or they do not find the services sufficiently
compelling to put down their laptops, smartphones and tablets – this
is hampering the uptake of connected TV right now
But while current usage is hindered by technical issues and lack of
compelling services, both the public as a whole and users feel
strongly that the connected TV will definitely form a strong part of
living room experience in the near future
Although usage is restricted for many different reasons, there are a
significant proportion of users for whom the Connected TV has
become a very important channel for their viewing experience – and
users over-spike considerably for less linear TV nowadays
Catch-up and on-demand TV top the list of services people most
want to access via a Connected TV – this report shows a full ranking
of consumer demand for over 30 services, from iPlayer to Angry Birds
Gesture and voice control is recognised by many current users as
potentially enhancing the connected TV experience, but the public
are yet to really see the benefit
Apple may release their long-rumoured television set this year, but
it’s other brands, most notably Sony and Samsung, that the public
trusts most to build quality connected sets. Of course this could
change should Apple do something special in this market, sold with
all their marketing clout.
So is 2012 “the year of connected TV”? Well, not quite yet it seems.
But the future looks rosy with cloud gaming via the connected TV
around the corner and the potential of Apple entering the market.
If that were to happen then watch this space...
5. 7 things that
could give
connected TV
a massive
boost
2
5
More tablet & smartphone interactivity
Most Connected TVs feature tablet and smartphone compatibility but exciting initiatives like
Microsoft Xbox’s upcoming SmartGlass and Nintendo’s Wii U hint at a future where the
second handheld screen becomes an integral part of the main screen experience. While these
two initiatives are locked down to a games console, Connected TV makers should take note to
keep up with such innovations.
Cloud gaming and gaming in general
Gaming embedded on Connected TVs has been to date a fairly miserable experience. Cloud
gaming powered by remote servers could change this, and radically so, allowing console
quality games to be streamed to the TV set without the need for a console itself. While there
are concerns about streaming lag, there’ll be a myriad of games that will work extremely well.
7 Apple entering the market
The Apple TV set-top box has been, at best, a moderate success, certainly far from the
phenomena that is iPhone and iPad. A full TV set from Apple has been long-rumoured. If it
does appear, one thing that is almost certain is that points 1, 2, 3 and 4 above will be
executed beautifully. That might really shake the market for Connected TVs.
4 Being a true hub of all your content
Most Connected TVs offer DLNA support and most newer models have catch-up and on-
demand service integration. But Connected TVs being a true hub of all your family’s media,
including videos, music and photos, pulled in from different devices? This is still a work in
progress for Connected TV.
6 Intuitive control & recognising who’s viewing
Voice and gesture control, as pioneered by Kinect, could revolutionise the way we control our
living room experience and throw away the need for the remote control. This report
highlights that the general public are yet to really embrace the idea, but most current users of
Connected TV services are much more in favour. Connected TV is too difficult to use right
now, so initiatives like this could help a great deal. Camera-based recognition of who is
viewing (and understanding their preferences) is another exciting area of development.
3 Beautiful interfaces
Each new generation of Connected TV improves dramatically. To date the interfaces have
been functional and, in some cases, even ugly. Beautiful and intuitive interfaces are more
than an aesthetic attraction, they pull people in and encourage use and exploration.
1 More & better content, opening it up to the whole of the net
“There’s an App for that” is a phrase that rings true and highlights the ubiquity and user
friendliness of apps, games, services and media on your typical smartphone. Connected TV
has the ability to do likewise but to date the use of the Connected TV as a portal for
everything is far from realised. Things are improving each year, but right now this is a key
reason why more people are using their phones and tablets to access what they need, leaving
the Connected TV unconnected. The Internet has an incredible amount to offer and yet
Connected TVs allow access to only a fraction of what’s possible.
7. 51%
3%
40%
5%
actually connected to
Internet among owners
conclusions
Only half of those with a
connected TV actually have it
connected to the Internet
We identified over 500 connected TV
owners in our online sample. Half say
their set is connected. 2 in 5 of those with
a connected TV have never connected it
online.
The reasons why many connected TV
owners do not use the online functions
are provided overleaf.
There is a mixed picture here with half
using and half not.
Q: Do you connect your TV directly to the Internet or not?
Base: all owning connected TV (523) 7
yes, it is
connected
used to be
connected
not
sure
never been
connected
8. reasons why 2 in 5 owners
don’t connect it to Internet
conclusions
Connected TV services need to
be more compelling and easier
to use to increase take-up
A lack of need to use connected TV services
is the main reason why many have never
connected their set to the Internet. Indeed
1 in 4 say they’ve never really thought
about it despite owning a connected TV.
These services need to be more compelling
for people to put away their laptops,
computers and, increasingly, their tablets.
And there are too many consumers who
simply do not understand the technology at
their disposal well enough – connected TV
services need to be easier to use and access
to establish a stronger hold on our living
room attention.
Q: Why don’t you connect the TV to the Internet?
Base: all with Connected TV but do not currently use (194) 8
46%
44%
30%
24%
24%
21%
16%
12%
11%
9%
9%
8%
6%
5%
4%
4%
3%
Have no need to use the services
Have a laptop that I use instead
Have a PC/Mac that I use instead
Not really thought about it
Not interested in the services
Don't know enough about it
Not sure how to connect
TV is too far from router
People get annoyed if used TV for it
I don't spend a lot of time online
Don't have right cable/equipment
Don't have wifi in home
Have a tablet that I use instead
Tried to connect but it didn't work
Someone else in home takes care of this
Have a games console that I use instead
Wifi signal too weak to connect
9. 71%
11%
3%
15%
use of connected services
among the 51% of owners
who are connected up
conclusions
Just because a connected TV
is connected to the Internet
doesn’t necessarily mean its
functions are being used
7 out of 10 of those with a connected TV
which is actually connected say they use
the online services available. And you will
see overleaf that the frequency of usage
is very light for a fair proportion of these
users.
This reduces the effective base of
connected TV users, further adding to the
argument that these services need to be
more compelling to increase usage of this
device.
Q: Do you ever use the online services (sometimes called widgets or apps) that are available to use via your TV directly connected to the Internet?
Base: all with Connected TV currently connected up to the Internet (316) 9
yes, use
used to use
used only once
or twice
never used
10. 38%
7%
13%
14%
28%
usage frequency
conclusions
2 in 5 users use connected
services very regularly (weekly
or more often), but even more
use it very infrequently (every
few months or even less often)
Again this effectively reduces the base of
connected TV users. We saw before that
half of owners connect, that 7 out of 10
who do connect use it and now we see over
2 in 5 connected users really hardly ever use
it.
10
weekly or
more
about
fortnightly
less often
about
monthly
every few
months
Q: Do you ever use the online services (sometimes called widgets or apps) that are available to use via your TV directly connected to the Internet?
Base: all users (269)
11. 24%
18%
41%
11%
2%2% 4%
usage experience
conclusions
While only a fraction of owners
use their connected TV
services regularly, most users
have a positive perception of
the experience
Bear in mind, however, this is a
perception of current users. Those who
don’t bother nowadays to connect (as we
saw before) have a more negative or
indifferent experience.
11
extremely
good
very good
very
poor
good
poor
extremely
poor
Q: What do you think of the online services available to use via your TV directly connected to the Internet?
Base: all with Connected TV who ever use it (287)
not
sure
13. 81%
15%
4% conclusions
It is a mixed picture because
while half the owners aren’t
connected and fewer still
use it, it has become an
important way of watching
TV for most of those who do
Over 4 in 5 of those who own a
connected TV and who have it
connected to the Internet say using it
has become an important way of
watching TV for them.
We see this reinforced overleaf, where
we see those using a connected TV are
watching far less live broadcast TV
nowadays.
Q: Please tell us if you agree or disagree with the following statements about connected TV.
Base: all current users (233) 13
agree
disagree
not
sure
users agree or disagree with...
“it has become an important
way of watching TV for me”
importance among users
14. which consumer segments say they
are watching less live, linear TV
50%
71%
48%
56%
44%
66%
60%
49%
44%
43%
52%
59%
43%
44%
75%
60%
48%
41%
39%
Total (2,040)
Connected TV users (269)
Female (1,024)
16-24 (204)
35-44 (384)
55+ (734)
AB (710)
C2 (228)
Early adopters (415)
Late adopters (345)
14
average 50%
are watching less
live, linear TV
Base: varies, see parentheses
conclusions
Half the public say they are
watching less live TV
nowadays, but we see the
use of connected TV
greatly exacerbates the
effect
With so much catch-up and on-
demand content available (as well as
an ever increasing list of other
distractions), it’s not surprising to
see connected TV users among the
most likely to be switching away
from linear TV.
Males, younger people and the
earlier adopters also spike above
average for watching less live TV
nowadays.
16. we asked people familiar with the concept of Connected TV
what online services and apps they would most like to use
17. what people want
to do with a connected TV
46%
38%
33%
33%
32%
29%
28%
27%
24%
23%
21%
20%
20%
17%
16%
BBC iPlayer
ITV Player
4OD
YouTube
Online shopping
General browsing
News sites (BBC News etc.)
Email read/compose
Demand 5
LOVEFiLM
Facebook generally
Sky TV on Demand
Netflix
Video chat like Skype etc.
Apple iTunes
13%
13%
12%
12%
12%
11%
11%
10%
9%
8%
8%
7%
6%
6%
5%
4%
Yahoo!
Sony Entertainment Network
Google+
Picture viewing/sharing
Spotify
Game apps like Angry Birds etc
Facebook games
Other music streaming
Instant Messaging
Twitter
Social games (DrawSomething etc)
MSN Player
BitTorrent filesharing
Social chat during TV
Blinkbox
Myspace
Q: Which of the following online services would you really like to use via a connected TV (having the Internet directly on the TV set in your home)?
Base: all familiar with connected TV (2,040)
conclusions
catch-up TV services and
YouTube are the most popular
services for Connected TVs –
see overleaf how users
compare to non-users
18. what people want
to do with a connected TV
62%
61%
51%
54%
40%
38%
43%
33%
45%
41%
25%
27%
39%
24%
24%
46%
37%
32%
32%
34%
30%
28%
27%
24%
23%
21%
20%
19%
17%
15%
BBC iPlayer
ITV Player
4OD
YouTube
Online shopping
General browsing
News sites (BBC News etc.)
Email read/compose
Demand 5
LOVEFiLM
Facebook generally
Sky TV on Demand
Netflix
Video chat like Skype etc.
Apple iTunes
24%
23%
28%
19%
26%
22%
23%
21%
18%
18%
14%
20%
19%
13%
18%
14%
12%
12%
11%
11%
11%
11%
10%
9%
9%
7%
8%
6%
5%
6%
4%
3%
Yahoo!
Sony Entertainment Network
Google+
Picture viewing/sharing
Spotify
Game apps like Angry Birds etc
Facebook games
Other music streaming
Instant Messaging
Twitter
Social games (DrawSomething etc.)
MSN Player
BitTorrent filesharing
Social chat during TV
Blinkbox
Myspace
Q: Which of the following online services would you really like to use via a connected TV (having the Internet directly on the TV set in your home)?
Base: all users (269) and non-owners who are familiar with Connected TV (1,517)
conclusions
when we take into
account users and non-
users, we see services
like LOVEFiLM & Netflix
gain more prominence
users
non-userswho are familiar with Connected TV
20. 75%
9%
16%
attitudes
will it soon become
universal?
conclusions
While the current connected
TV offer hasn’t really caught
on for the majority of
owners, most people tend to
agree it is the future of the
living room
3 in 4 (and practically nearly all users)
say nearly all TV sets will be connected
to the Internet in the near future.
So while 2012 may not yet be the year
of connected TV, the general
impression from the public is that soon
it will be. Not just yet perhaps.
Q: Please tell us if you agree or disagree with the following statements about connected TV.
Base: all familiar with connected TV (2,040); all users (269) 20
agree
disagree
not sure
agree or disagree with...
“in the near future, nearly all TV sets
will be connected to the Internet”
95%
agree
among
users
21. 37%
40%
23%
attitudes
would voice or gesture
control have an impact?
conclusions
Fuelled by the success of
Kinect (and Wii), more and
more services will be
gesture and voice controlled
– and this is recognised by
users as a good thing
The mainstream public may need more
time to catch up with the benefits of
voice and gesture control.
Around 2 in 3 current users, on the
other hand, are more positive about
these new ways of controlling the
connected TV.
21
agree
disagree
not sure
agree or disagree with...
“It will be better if it
can be controlled by
voice (talking to the
screen) rather than
using a remote
control”
62%
agree
among
users
agree or disagree with...
“It will be better if it
can be controlled by
moving your hands
(motion control like
Wii and Kinect)
rather than using a
remote control”
33%
45%
22%
agree
disagree
not sure
65%
agree
among
users
Q: Please tell us if you agree or disagree with the following statements about connected TV.
Base: all familiar with connected TV (2,040); all users (269)
22. 62%
16%
22%
attitudes
would more services
make it better?
conclusions
More services are needed to
boost the uptake of
connected TV
More services and, perhaps, better
services are the two things that hold
connected TV back right now.
Many people don’t bother to connect,
for many different reasons. More and
better services that are easy and
compelling to use is what is needed to
lift connected TV
22
agree
disagree
not sure
agree or disagree with...
“It will be better if more online
services are made available”
93%
agree
among
users
Q: Please tell us if you agree or disagree with the following statements about connected TV.
Base: all familiar with connected TV (2,040); all users (269)
24. conclusions
While the long-rumoured
Apple television may really
stir this market, it is the
traditional manufacturers that
the public think would make
the best connected sets
Sony and Samsung top the list of who
the public would make the best
connected set. The view of users is
shown overleaf.
A TV set from Apple has long been
rumoured and many think it may be
released this year. That is sure to create a
buzz in this sector. Currently Apple ranks
4th in the list.
Q: Which of the following list of companies do you think would make the best Internet-connected
television set? You can select a maximum of two. Base: all familiar with connected TV (2,040) 24
30%
26%
22%
17%
10%
9%
9%
5%
5%
4%
3%
3%
2%
Sony
Samsung
Panasonic
Apple
LG
Microsoft
Google
Toshiba
Philips
Amazon
Facebook
Sharp
Intel
perception of who would make
“the best” connected TV
25. perception of who would make
“the best” connected TV
conclusions
Among users, Samsung
and Sony become the
clear favoured brands
Users also give a little more
attention to Amazon and
Facebook, but these two are
dwarfed by Samsung and Sony.
Apple receives no more attention
from users than non-users.
Q: Which of the following list of companies do you think would make the best Internet-connected television set?
You can select a maximum of two. Base: all users (269) and non-owners who are familiar with Connected TV (1,517) 25
34%
36%
11%
17%
11%
6%
9%
5%
5%
13%
9%
3%
4%
30%
25%
23%
18%
11%
10%
8%
5%
5%
3%
2%
3%
2%
Sony
Samsung
Panasonic
Apple
LG
Microsoft
Google
Toshiba
Philips
Amazon
Facebook
Sharp
Intel
users
non-userswho are familiar with Connected TV
26. our contact details
pete cooke – sector head
pcooke@harrisinteractive.com
07989 387 093
steve evans – entertainment & technology
sevans@harrisinteractive.com
07849 172 341
denholm scotford – business development
dscotford@harrisinteractive.com
07989 388 164
http://www.harrisinteractive.com/uk/