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World Quality Day
Quality shapes People, organizations and
Nations.
UN Declared 2nd Thursday of November as WQD in 1990
To Facilitate Growth and Prosperity of Nations
We are Proud to be the Sponsor of the WQD Event 2017
01.11.2017
And Join hands with PPF to Promote Quality as a Driver for
Business Excellence
EFQM Business Excellence Model
- Create an Excellent Organization for Sustained success
A presentation by :
TCB Cert Worldwide LLC-A Member of EFQM
Prepared by M S Ray, Managing Director
EFQM Assessor, BCMS Assessor, QMS Assessor
01.11.2017
About
TCB Cert.Worldwide.LLC
Creating a role model organization of global reach to realize
company mission for generations to come.
Vision
Develop Capable People-Adding Value to organizations and Society by
offering services and promoting Quality , Safety and Environmental
consciousness.
Mission
2
Accreditations & Certifications
ANSI/IACET-An American Accreditation
We support the Causes Of
Our belief
Quality for Safety and Environment.
01.11.2017
Our Services
Our Global Network
Spain,
Italy,
Nigeria,
South Africa
Russia,
Romania
USA
Kuwait
KSA
Qatar/Oman
UAE
India
China
Japan
Indonesia
01.11.2017
Netherlands,
Denmark
UK
What is
“Excellence”?
Being
Outstanding
Something
Extremely Good
Brilliance
Magnificent
Matchless
Superb
01.11.2017
.
Org.
Regulatory
Bodies
Suppliers Customers
Local
Community
Stakeholder Map
Excellent Organizations achieve and sustain superior levels of
performance that meet or exceed the expectations of all their
stakeholders.
01.11.2017
What is “Excellence”?
Ferrari-An Excellent Organization
01.11.2017
What is “Excellence”?
An Excellent organization created by Excellent people can develop excellence Processes that only can
produce Excellent Product (or Service) and produce excellent results –for all.
An Excellent Product
01.11.2017
Fundamental Concept
Adding Value to Customers
Succeeding through Talent of
People
Managing with Agility
Leading with Vision, Inspiration & Integrity
Creating Sustainable Future
Developing Organizational
Capability
Harnessing Creativity and
Innovation
Sustaining Outstanding Results
Making Kerala
The most preferred Holiday destination
In India
DESIRED RESULT
Tea Garden-Munar-Kerala
Leadership
People
Strategy
Partnership &
Resource
Processes,
Products
and
Services
People Result
Customer
Result
Society
Results
Business
Results
Enablers Results
Learning, Creativity and Innovation
EFQM Business Excellence Model
The Model
01.11.2017
01.11.2017
Deployment
Approaches
Results
ASSESS &
Refine
RADAR
RADAR
What we have to do?
 Place Quality on Top-Give your best and Nothing Less Than the best
 Never be Happy with the Second Best.
 Promote Quality as a Driver for Excellence-Create a Quality Culture
 Help Develop Quality People
 Help Develop Quality organizations
 Be a professional of outstanding personal qualities- regardless of what you do.
 Share what works !
 You are the leader, Let’s Take A Quality Pledge-Now !
01.11.2017
Thank You for your participation
01.11.2017

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World Quality Day - 2017

Notas del editor

  1. World Quality Day was designed to increase worldwide awareness of the important role  Quality plays towards shaping organizations and nations, to facilitate growth and prosperity. United Nations declared second Thursday of November as World Quality Day in 1990. TCB observes WQD every year and organizes seminars , Quality Quiz , Quality talk shows as a part of its corporate social responsibility to promote quality .
  2. So let’s start
  3. Let’s Start
  4. What is Excellence. Excellence is Relative. What is excellent today would possibly not remain so excellent tomorrow. Therefore excellence is a continuous and endless journey!
  5. They say –Heaven on Earth.
  6. What is Excellence
  7. What is the result we want? Say Making Kerala an Excellent State –making it as the most preferred holiday destination in India.