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¿WTFesel!
engagement?porEdgarCarrasco.
Tweetme!
@ed__carrasco
¿WTFesel!
engagement?
link,likes,share,rate,
insight,comment,trigger,
key,viral,post,views,fans,
users,engagement,pin
creative,copy,influencer,
link-building,retweet,inbox,
hashtag,mention,app… Tweetme!
@ed__carrasco
¿WTFesel!
engagement?
esconfianza.
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engagement?
estransparencia.
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escreatividad.
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engagement?
esacción.
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¿WTFesel!
engagement?
esreacción.
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¿WTFesel!
engagement?
esinteracción.
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engagement?
esretroalimentación.
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¿WTFesel!
engagement?
esnaturalmentedigital.
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¿WTFesel!
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essocial.
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@ed__carrasco
¿WTFesel!
engagement?
esauténtico.
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engagement?
escalidad.
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espotencialmenteviral.
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eselingredienteclave.
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¿WTFesel!
engagement?
...deunarelación.
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engagement?
Relaciónentre:
MarcasyPersonas
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engagement?
mejordicho,de:
Humanos Humanosa
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¿WTFesel!
engagement?
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@ed__carrasco
Small World
Machines!
Leo Burnett Sydney and
Chicago

The Coca-Cola Company"
iab Digital Gold Winner"
Special Innovation: Can’t Be
Contained

Special Innovation: Digital
Out-of-Home
¿WTFesel!
engagement?
Tweetme!
@ed__carrasco
¿WTFesel!
engagement?
Tweetme!
@ed__carrasco
·IdeadeSocialengagementquemássehacompartidoentodala
historiadeCoca-Cola.com
·+de10,000participantesendirectoduranteúnicamente3días,
creando700conexionesentreambasfronteras.
·Generando+de18,000MillonesdeusuariosenFacebookyTwitter.
·2millonesvistasalvídeoycontando...
SmallWorldMachines.Resultados:
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engagement?
· Experiential marketing.!
· Event marketing.!
· Live marketing.!
· Participation marketing.
Conocidocomo:
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¿WTFesel!
engagement?
·TVspots,Prints,Static
Website,Noticias,PR,Radio.
·Contenidorelacionadoy
creadoporel!
consumidor:Blogs,tuits,
VídeoenYoutube,Fotos
enInstagram,Flickr.
·Eslaoportunidadderealizarengagement
generandoconversación!
yparticipaciónconelusuario:!"
Grupodebloggers,influencers,gruposde
discusión,chatrooms,FBFanpages,
Twitter,GruposdeYoutube.
EngagementoParticipationMarketing:
FreeMarketing
Engagement
Marketing
Marketing
Convencional
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@ed__carrasco
mensaje
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engagement?
Activadoporlaparticipacióndelusuarioatravésde:
engagement
idea medio
campañacomunicación
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@ed__carrasco
¿WTFesel!
engagement?
Tweetme!
@ed__carrasco
Daily Twist!
360i

Oreo!
Cannes Lions Awards - Cyber
Lions - Grand Prix"
Cannes Lions Awards - PR -
Gold Lion!
Cannes Lions Awards - Direct
- Silver Lion!
Cannes Lions Awards - Promo
& Activation (Best of use
Social) - Bronze Lion!
Clio Awards - Content &
Contact - Silver!
Clio Awards - Engagement
Bronze!
IAB MIXX Award - Social
Marketing - Gold!
Facebook Studio Arads - Best
in show - Blue Ward
Customerengagementtools:
NewProspects
engagement
drives
SocialMedia
survey
email!
marketing
ENTICE
ENGAGE
Social
Visibility
EXPERIENCE
comments!
&shares
Ratings
paraestaren!
contacto
Providea¡WOW!
promotion event
Personas
live!
chat
discussion
sharing!
information
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engagement?
BRAND
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@ed__carrasco
conecta
¿WTFesel!
engagement?
Estrategiabidireccional:
movilizadoraonline usuario
difusióndelmensaje
idea
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@ed__carrasco
¿WTFesel!
engagement?
ElformatoDigitalylosSocialNetworkssonelterritorionaturalparagenerar
engagement.
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@ed__carrasco
¿WTFesel!
engagement?
PurinaEspañaeslamarcaconmásengagement…
Imágenesdeseguidoresy
mascotasreales.
Copysdehistoriasreales.
Losseguidoresson
prescriptores delamarca.
Generade50a100
comentariosporpost.
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@ed__carrasco
¿WTFesel!
engagement?
VespaEspañaeslasegundamarcaporengagementenFacebook.
ToneofvoiceCool!
Imágenesoriginalescon
producto
Copysinteresantes,
preguntasabiertas.
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@ed__carrasco
¿WTFesel!
engagement?
Análisisdelengagement.
¿Quémedir?
¿Cómomedir?
INVOLVEMENT INTERACTION INTIMACY INFLUENCE
Tweetme!
@ed__carrasco
¿WTFesel!
engagement?
Tweetme!
@ed__carrasco
Dumb Ways to
die!
McCann Worldgroup

Metro Melbourne!
7 Webby Awards in 2013
including the Best Animation
Film & Video and Best Public
Service & Activism (Social
Content & Marketing)!
3 Siren Awards, run by
Commercial Radio Australia,
including the Gold Siren for best
advertisement of the year and
Silver Sirens for the best song
and best campaign."
Grand Trophy in the 2013 New
York Festivals International
Advertising Awards."
Integrated Grand Prix at the
Cannes International Festival of
Creativity.
¿WTFesel!
engagement?
Tweetme!
@ed__carrasco
·20Millonesdevisualizacionesalvídeoentansolodossemanas.
DumbWaystodie.Resultados:
·LacanciónprovocómilesdedescargasvíaSoundcoud.
·Creaciónde100coversdistintosporusuariosdetodoelmundo.
·Reduccióndel20%enlosaccidentesenMetrodeMelbourne.
·2.8MillonesdeShares
·40Millonesdevisualizacionesalvídeoycontando...
¿WTFesel!
engagement?
Tweetme!
@ed__carrasco
Entonces:
Tweetme!
@ed__carrasco
el arte de
generar amor
entre marca y
usuario.
Gracias.;)
Tweetme!
@ed__carrasco

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¿Wtf es el engagement?