2. In an ever increasing world of big-business it’s
hard to find good customer service these
days. Customers should always be placed at
the forefront of any business, large or small,
and all too often they are neglected.
3. One of the key reasons why small businesses are
better at customer service is because they have
better communication. In the big business world
it’s hard to get a hold of anyone who
matters, but in small business that is not the
case.
4. Small businesses are also better at customer
service because they have more time to focus
on their customers. That’s not to say that small
businesses aren’t as busy, or operating as
efficiently, as big businesses, but they have the
greater advantage in focusing on their
customers. With less employees, sound
communication, and better time frames, a small
business can develop amazing customer service.
5. Click on this website to get more details :-
http://www.smallmap.com/topics/1/17/custom
er-service-small-business